Ongoing Service & Support

Accessibility & Mobility Products Are Our Business, Customer Support Is Our Passion

From simple questions to preventative maintenance and the dreaded equipment malfunction, you can count on 101 Mobility to be there for you and keep your equipment running smoothly. From the first phone call to the final installation, we pride ourselves on support.

Trusted Technicians

Our Mobility Specialists undergo extensive training before assisting our customers with their accessibility needs. Repairs performed by our Mobility Specialists are approved by equipment manufacturers and will not interfere with the manufacturer’s warranty.

Not only are our Mobility Specialists highly trained and knowledgeable, but they are also thoroughly vetted to ensure they meet our high standards. We only hire the utmost respectable and trustworthy individuals – individuals that we would feel comfortable having in our own homes, assisting our family members.


  • “Great customer service. I called and got all my questions answered. I was able to send pictures of my stairs and we handled the design and cost estimate by phone. They worked to make everything as convenient for me as possible. They helped ...”

    - Jan S.
  • “Your people, both office people and technicians, are able and caring. It is a pleasure to do business with you.”

    - Janet N.
  • “The scooter I rented for my stepfather was perfect in every way - clean, well maintained and easy to use. He was very pleased. I felt the rental price was affordable and the rental process quick and efficient. The staff at 101 Mobility were ...”

    - Cheryl B.

Questions & Concerns

We promise to answer our phones when you need us, or to have someone call you back as soon as possible if we are not immediately available outside of business hours. If your equipment is out of operation, our first course of action will always be to perform basic troubleshooting over the phone in order to rule out simple fixes and save you the time and cost associated with a service call. If troubleshooting does not resolve your issue, we will schedule to have one of our Mobility Specialists on site as soon as possible – often the same day!

Featured Posts

  • 6 Signs It’s Time to Invest in a Residential Stairlift for Your Home
    6 Signs It’s Time to Invest in a Residential Stairlift for Your Home When it comes to your parents or grandparents, you want them to be safe – especially ... Read More
  • Home Access 101
    Home Access 101 At 101 Mobility, home accessibility is our specialty. With over a decade of ... Read More
  • Home Elevator vs. Stairlift: Which Is Best?
    Home Elevator vs. Stairlift: Which Is Best? If you have a multi-level home and need help moving between the levels, a stairlift ... Read More

Let us show you how we can help you regain your independence.

  1. Home consultation typically takes an hour or less
  2. Customized quote to meet your needs
  3. Installed at your convenience