“Wonderful product. I have recommended 101Mobility to friends. Friendly and informative service representatives.” Anita Forguson Staunton, IL
“The guy who installed my stairlift was so professional & knowledgeable. He made sure I understand how to work the stairlift and was comfortable at it brute he left. He explained the parts, warranty, etc….” Pamela Harvey St Louis, MO
“I usually have my stair lift get a 6 month maintenance. As always the tech was through and efficient and I was very happy with his service. My only complaint is that the price of the service call has gone up drastically. Looks like I'll only be getting a once-a-year maintenance going forward. I can recommend 101 Mobility to anyone looking to purchase a stair lift or have one repaired.” Vida Michelle Heath O'Fallon, IL
“The gentleman that came out was helpful and waited for me to use it to make sure it was running properly.” Sharon Robinson Belleville, IL
“The service people are top notch and friendly and accommodating.” Sue Boettcher St. Louis, MO
“It works very well but if there is a problem the service people come as quick as they can and fix it. We have only had to have service twice in five years. The service people are extremely capable and very nice. We can't say enough about them.” Melvin Maire St. Peters, MO
“The ramp that was installed is perfect for us. Laura was wonderful she guided us every step of the way. The 2 gentleman that installed it they were great too. Very nice people all the way around.” Kevin and Sheila McCarver Belleville, IL
“Nice looking equipment and it was put in fast” Kenneth Conley Collinsville, IL
“You guys delivered what you said. The process was easy and efficient. Everyone was super nice and helpful.” Leslie Zotz Belleville, IL
“101 Mobility was great to get us moving in the right direction to install a ramp at my grandparents house. They are very accommodating and easy to work with. The installation was fast and the ramp looks great. Highly recommend.” Jeanette Scannell Granite City, IL
“Jason kept us up to date on when he would be at the house, was friendly and did the maintenance as required.” Charles and Judy Bindemann Hannibal, MO
“Laura was a huge help to me!! I really appreciate her time and effort!!” Julie and Jack Rader Columbia, MO
“The product installed is very beneficial. And so far has met the needs and expectations that we had set.” Tim Motzer Godfrey, IL
“I Had No Problem What So Ever. It Was A Blessing For Me.” Anna B Henderson Ft. Worth, TX
“Reservation and delivery staff were courteous.” Gail Williams Clearwater, FL
“Prompt service.” Sharon and Bob Hutchins Troy, MO
“As always, Jason does an amazingly fantastic job of servicing my stair lift chair. He always checks everything and asks if I need anything specific addressed while he is here. I really appreciate that he goes above and beyond to do the best job he can! Thanks Jason 👔 Vida Michelle Heath O'Fallon, IL
“Our stair lift works very well, and the service men checked it out very fast and efficiently. Thanks to everyone at 101 Mobility. Brenda” Brenda Schulte Old Monroe, MO
“Prompt, effective service.” Jim and Betty Shanahan Ferguson, MO
“Quality and ease of use. Will save us many of stair steps daily.” Patrick Kernan Farmington, MO
“Laura (she answers the phone and makes appts)... is great and can make appointments whenever you need them in the schedule they have.The service is always top notch and the Tech is knowledgeable about all parts of the mechanism and what it needs.” Vida Michelle Heath O'Fallon, IL
“People were friendly & helpful. I will need to check with them again this week as I found a photo & Will mood a few more supports.” Ward Sussenbach Greenville, IL
“Your products I am not familiar with but your service is absolutely amazing. If every I am in need of another stair lift you will be my first choice” Sandra Katzenberger St. Louis, MO
“Easy to use” Angie Bartlett St. Louis, MO
“Good product good price professional work” Kyle Smith Moberly, MO
“This stairlift works very well for our needs. We are very satisfied with it. Very pleased with 101 Mobility! They have provided excellent maintenance on the stairlift. All tech help have been excellent and knowledgeable .” Esther Gray Jackson, MO
“Purchase and installation of the chair lift was quickly and efficiently performed.” John McDaniels Godfrey, IL
“I have recommended 101 Mobility a couple times. I find them easy to work with and they always seem to accommodate the customers needs quite willingly. Pricing and options gave to us enabled us to make an easy decision that met our situation.” Donald Carosello St. Louis, MO
“They repair the foot rest and lubed the gears and it runs great” Mickey Ferdman St. Louis, MO
“quick follow through and professional company. They are very flexible and the ramps are durable and functionable” Donna Bernsen Florissant, MO
“It was convenient to place an order. And the delivery and pickup service made it easy to have the scooter when I needed it.” Martha Anne Weinert Stillwater, OK
“Delivered and pick up at hotel.” Jackie Loveall Uniontown, PA
“Good product, excellent service from office, installers and equipment maintenance technicians.” Paul Hatz Chesterfield, MO
“The service is fast and the employees are professional and polite.” Melvin Maire St. Peters, MO
“The staff is excellent. Everyone is always friendly and professional and the technicians that come out to service my stair lift are always pleasant and professional and efficient. I have mine serviced every 6 months for maintenance so that it keeps on running smoothly and it can catch any issues in advance of turning into a big problem. I highly recommend 101 Mobility.” Vida Michelle Heath O'Fallon, IL
“Installer answered all of our questions. Pricing is very competitive.” George Smith Granite City, IL
“Very good service and knowledge about the product” Ed Loness Jackson, MO
“Laura always answers my request quickly and in a very professional manner. Great company to work with, even on a moment's notice.” Mary Ann Fox St. Louis, MO
“The stair lift is a remarkable help to those needing a lift up or down stairs. The service 101 Mobility offer gaunantee good working order and keeps you traveling up and down for years of use. Very cool service guys keep it up stair lifts need your kindness and dedication to service. Willie” Willie Vaughn O'Fallon, IL
“Employees always professional and courteous and very knowledgeable.” William Vanfossen Godfrey, IL
“Just got it and so far it’s great” Mary Ann and Charles Trotter Belleville, IL
“Very satisfied with Bruno stair lift installation was professional cost was reasonable” Dan Newsome Shelbina, MO
“Laura at the Missouri location is great! Each staff member that has come to install or maintain my stair life has been pleasant, efficient and professional. Keep up the good work!” Vida Michelle Heath O'Fallon, IL
“The professional and friendly customer services and the knowledgeable technician that came out to service my stairlift. Very Very pleased.” Yvonne Cox Florissant, MO
“The equipment is in excellent condition. Customer service excellent.” Marvin Dodd Las Vegas, NV
“I frequently rent mobility scooters when I travel, and 101 mobility made it very easy when I traveled to St. Louis to visit my son and his family. They delivered the scooter to my hotel and picked it up when I left. It doesn't get any easier than that. The scooter I received looked brand new and did not have a huge billboard on the basket stating that it was a rental which was a relief. I is so embarrassing to be riding in a mobility scooter at my age (55) anyway, but to be driving a moving billboard makes it much worse. I will be looking for 101 mobility in all of my travels.” Manny Apanay St. Louis, MO
“I love my stair lift and the tech that comes to do yearly maintenance, which I highly recommend - if you do the upkeep, it will last. This time it was Jason and Drew and both were great! Very professional yet friendly and efficient. Your Customer Techs are always helpful and professional.” Vida Michelle Heath O'Fallon, IL
“Got the parts I needed in a timely manor and very friendly service” Dave Allen Arnold, MO
“When we have had problems requiring a service representative we have had to wait no longer than three days for service.” William Vanfossen Godfrey, IL
“Laura from the St. Louis, Missouri office was very informative, and extremely helpful with the entire process. Also Jason the installer was very prompt, professional, proficient, friendly and very helpful with learning how to use the chairs.” Anthony Hall Belleville, IL
“I have been impressed by your quality service, expert installation and fair pricing. Carol Keller” Carol Keller Sunset Hills, MO
“Both men were very professional and fixed the problem. Cleaned the railing was a plus. Great job. Anna n Peggy” Anna Carney East Alton, IL
“The owner and technician who I met were both kind and professional and answered any questions I had/” Michelle Deverman Fairview Heights, IL
“The service technicians are knowledgeable and get the job done! Polite and professional!” Estia Solana High Ridge, MO
“Customer service was great - from start to finish. Quick to respond, quote and install. Wonderful experience.” Dick and Debbie Miller Alton, IL
“Friendly and knowledgeable staff and the BEST prices in the St. Louis region.” LaShonda Harvey St. Louis, MO
“Staff at 101 mobility were very educated, caring and prompt. They met our needs and we will continue to use them for equipment needs in future.” Corey Hale Dexter, MO
“The company personnel from Laura who scheduled things, to Jason who delivered, to Brad the manager or owner of the St. Louis/ St. Charles Mo location. It was simple to set up over phone and then rest via email. I was given phone numbers to finalize delivery details as it was a holiday. All went very well.” Kathy Keeser N. Adams, MA
“Service was great!” Charles Dickey Granite City, IL
“Jason was very polite and professional while installing the ramp. Would definitely use 101 Mobility again if needed!” Kristen Oloteo St. Peters, MO
“The advice we received as we were deciding if we wanted to have a lift attached to our car was helpful in making our decision. As we had to purchase a larger car, Laura sent us a list of all the brands we were thinking of that would work with the lift. She went above and beyond while working with us and we were impressed with her professionalism. The two gentlemen who attached the lift were efficient and pleasant. They gave us a tutorial on working the lift and answered all our questions. All in all, we were extremely pleased in working with 101 Mobility. So far we've had no problems with the lift and I am now able to go to the mall by myself and enjoy the experience because I can take my scooter.” Ed and Susan Grooms Ballwin, MO
“The speed which they responded to our inquiry was remarkable. On Wednesday Brad came to examine our stairway and on Thursday Jason installed our system. Both men were extremely polite andi informative. We are pleased with the lift and would certainly pass on nothing but good comments about the service. Thank you so much.” Wyona and Carroll Crosley Columbia, IL
“Great service and product Excellent installation by a very good technician.” Melvin Maire St. Peters, MO
“You have been very helpful any time we have called and if we need the lifts serviced we do not have to wait long.” William Vanfossen Godfrey, IL
“On time delivery service man very knowledgeable and helpful” Ed Loness Jackson, MO
“Very friendly. Very knowledgeable. Prompt.” Sandra Young Mt. Olive, IL
“We were surprised to experience the professionalism of your technician, Geoff. He took the time to make sure that everything was in good working condition and gave us several explanations. He is a great asset to your company. Thank you!” Luz Hansen-Martinez Maryville, IL
“Polite educated no press ure sales hype unlike the ?(competitoor high pressure do it now..or else) geoff installer had world of knowledge and experience in educating us for hel p Maintenance etc” George Trebilcock Dardenne Prarie, MO
“Reliable product and great service! In-home service providers are thorough and courteous. Office service is courteous and helpful. Recently my dad called the office to schedule service but when the office returned his call, his phone service was out. The office staff found my number on a previous record and promptly called me. I was able to get the service completed and get my dad's phone service back up and running that same morning. Appreciate the care!” Jim and Betty Shanahan Ferguson, MO
“101 Mobility was courteous and professional from the very first phone call. Everyone worked to make sure I got the best product for me. My stair lifts were installed in a short time. The two gentlemen who installed the lifts were very nice and made sure I understood how to operate everything before they left. I am so happy to have these. It sure makes 14 stairs easier to tackle. I definitely would recommend 101 Mobility. Sincerely Sandy Lewis” Sandra Lewis Belleville, IL
“Your technician was knowledgable. He was very courteous and prompt. I did not know your company existed. I unfortunately used another stair lift company who was not responsive to the repairs oft their own product but to the customer's needs. I will in the future be using your company.” Sandra Katzenberger St. Louis, MO
“My sister who uses this stairlift has freedom to go up and down stairs all day long if she wants. It makes her life happy! 101 Mobility did a great job installing the lift and has always been available for maintenance and a phone call away when I have questions.” Esther Gray Jackson, MO
“Ease of use. The installer was amazing. He was friendly, professional and. Dry knowledgeable about the product. He made sure everything was just perfect! His name was Jason!” Darlene Haywood Columbia, IL
“From the install to now the durability and convenience of this chair lift for my husband. Thank you so much and we are well pleased.” Yvonne Cox Florissant, MO
“Courteous staff who respond quickly to requests.” Marianne Moore Florissant, MO
“I love the service you all provide!! Products great & sturdy” Pat & Skip ONeal Wentzville, MO
“The people...ovmer, office staff and ramp and stair lift installer....friendly, knowledgeable. And informative. Product quality and functionality” Paul Hatz Chesterfield, MO
“Very prompt, professional and reasonable prices! Thank you!” Lynn McQueston St. Charles, MO
“So far so good ;) your staff has been friendly & helpful!” Joanne Moceri O'Fallon, MO
“I had a problem and your man came out and traced out the problem on both units. The had the equipment where the other guy didn't” Fred & Judy Brittain Grover, MO
“The professionalism, communication, availability, and knowledge of the lift systems.” Guy Edwards Centralia, IL
“Too early to tell. Just installed 1 week ago!” Bob Frost O'Fallon, IL
“My chairlift continues to have the problem I called about. Service people ask very personal questions and comment about housekeeping.” Estia Solana High Ridge, MO
“The only thing that could have made it better is having a device that is able to lift powerchairs.” Candace Karnish Troy, IL
“My only complaint is the distance from where I’m located. The delivery fees were too high. The 10’ ramp worked perfectly for us. If you are assisting someone, know that at the mid point, it seemed weak. We only needed it one day (rental was a minimum of a week), but would consider something different if we used it multiple times.” Dolores Dunsford St. Louis, MO
“Constantly giving misinformation about our stair lift. Also all the supposedly needed maintenance on the units I have. Either the units were made with substandard materials, or they are just junk.” Anthony Hall Belleville, IL
“Show me how to use the machine.” Lula Fulson Robbins, IL
“Too expensive. I found out one of their competitors would have only charged me $65 instead of the $92 that I paid you, plus shipped it straight to me at no additional charge, where you woild have charged $20 to $30 to ship it to me.” James Vinson Mexico, MO
“First off itvtoook 3 calls to get an response. Second we were told it was $100 because it was a weekend. We purchased the chair because my husband is not able to climb steps. We are seniors on a fixed income. We did not know the service call was not free on weekends. He was stuck in basement so we had no option to wait till Monday. This worked a real hardship on us. Third, the service tech was extremely rude, uncaring and not friendly or understanding. You can be sure we will be recommending another chair lift like Acorn and advising not to use 101Mobility.” Darlene Haywood Columbia, IL
