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Hear From Our Clients

  • “Product is great. Service was excellent!”
    Brenda Lederman
    Longboat Key, FL
  • “Good service techs”
    Karl Aping
  • “Everything was great with the checkup of the stairlift”
    Chris Oconnell
    Osprey, FL
  • “Service was outstanding and so far the product has key or exceeded my expectations.”
    Barbara Tanner
    Bradenton, FL
  • “Excellent support from Josh!!!!”
    Kathi Geisler
    Bradenton, FL
  • “Prompt service when needed! Thank you!”
    Robert Bergstrom
    Punta Gorda, FL
  • “I love the freedom that my chair has given me! I can’t walk and down stairs, and my chair has opened up a whole new world. I can now get down to our swimming pool area without any trouble. It’s wonderful! The people that put my chair in were wonderful to work with! I recommend this chair 1000 times! Judie Gustafson”
    Judith Gustafson
    Sarasota, FL
  • “Good product, great service”
    Aleksandr Lutsenko
    Venice, FL
  • “Our new installatiion was completed by pleasant and efficent and competent installers. I would highly recommend 101 Mobility to anyone”
    William Ricci
    Bonita Springs, FL
  • “From start to finish 101 Mobility was there for us. It's great to know that a company has such great integrity. Israel and Josh were fantastic. The Stiltz lift is a great addition to a home we hope to live in long into our retirement.”
    Rusty Chinnis
    Longboat Key, FL
  • “Billing, time to assemble & communication all exceptional-especially when comparing to competition.”
    Anita lavigne
    North Ft. Meyers, FL
  • “I am very impressed with the way Chuck Vollmer conduct business. He perform in a professional manner. I must also emphasize the fact . that he is very punctual.”
    Vincent Crawford
    Punta Gorda, FL
  • “I reached out, and Josh from 101 Mobility immediately contacted me. I wanted a simple wheelchair lift and couldn't afford a new one. Josh was able to find one and quickly installed it. very easy to work with, understanding that we were small potatoes compared to the big elevator people. Highly recommend! Jim and Julie Longstreth, private home owners.”
    Jim Longstreth
    St. Petersburgh, FL
  • “My technician was timely, friendly, and he repaired it! Gave me some good information”
    Christine VanZandt
    Holmes Beach, FL
  • “We were in a need for a outdoor stair lift in a short amount of time. Without knowing allot about different companies and products we searched Google and talked with various individuals for recommendations. After 1 company who actually gave us a quote but never bothered to follow up or remain in contact we were forced to search for other answers. Called 2 other companies that never responded to various voicemails. My last ditch effort was 101 MOBILITY, called and left a voicemail and after a few days, Chuck responded to my call and I personally could not have been happier. Chuck set up a appointment right away and after we met and Chuck went over all of our options we settled on a stair lift. I am absolutely thrilled and beyond pleased because after signing paperwork and handing over a deposit within 2.5 weeks 101 MOBILITY was in touch and setting up a time to install. Install crew was outstanding, on time and extremely efficient in completeing the job and explaining our new stair lift for my mother. Our job was very small compared to other applications out there but during the entire process from start to finish we were treated no different than any other customer big or small. If you are looking for handicap options for your home inside or outside 101 Mobility is definitely a good place to start and I firmly believe you will be happy with the results Chuck and his crew will come up with. FIVE PLUS STARS IN MY BOOK.”
    Mary Patricia Fritsch
    Sarasota, FL
  • “Great product and Great installers of Bruno”
    Ron Galitsky
    Naples, FL
  • “Communication is very good. Phone calls and texts are answered promptly. Thank you!”
    Roger Yost
    Punta Gorda, FL
  • “Dependable product and excellent service Thank you”
    Jim Clark
    Bradenton, FL
  • “Your employees are very helpfull.”
    Dave Couture
    Naples, FL
  • “Isreal and his staff did an outstanding job with the installation. We are very pleased and would recommend 101 Mobility for sure.”
    Debbie Naybar
    Naples, FL
  • “Working well for me.”
    Bill Dewane
    Saint James City, FL
  • “Josh worked very hard to set up the chair lift for Unit 506 at Banyan Bay on Longboat Key. When we needed service on the second day of opreration (Leaves jammed in gear drive, he responded within three hours.) He came and cleared the jam. He is industrious and dedicated. I am impressed with the quality and promptness of your communications. David Rice”
    David Rice
    Longboat Key, FL
  • “Israel is always welcoming, helpful, and provides great details after my annual tune-up on my Powerchair and my chairlift. Great service!👍🙂”
    Kathryn Cook
    Venice, FL
  • “Accessibility, compassion, and empathy. The only company I would recommend.”
    Lowell Dobbins
    Punta Gorda, FL
  • “every thing”
    Kenneth Roop
    Ft Myers, FL
  • “Reliable product and service.”
    Pawnee Downyok
    North Port, FL
  • “We were so glad we used 101 Mobility. Customer service is top notch. Chuck was so helpful and the technicians did a wonderful installation. The stair lift was such a great help especially the timing with my knee replacement on Dec 12. Truly an excellent company and the professionalism was top notch. Thank you.”
    Patricia Bowman
    North Port, FL
  • “Employees made it so easy to figure out what our needs were, how to lay out the ramp & made the installation a breeze. It is secure and so useful!”
    Marylou Davidson
    Lakewood Ranch, FL
  • “Customer service, most definitely! Israel Santiago and his crew went above and beyond in accommodating our out-of-control personal schedule. From dealing with our changing, unpredictable renovation timetable to adapting to our challenges after Hurricane Ian, Israel remained cool, flexible and always respectful of our schedule. Installation was fast and the lift has worked perfectly ever since. We will recommend 101 Mobility to anyone who needs a mechanical assist in climbing stairs!”
    Carey Bohn
    Bonita Springs, FL
  • “Your salesmen..friendly, knowledgeable and get the job done right and willing to share information.”
    Elsbeth & Dick Guidus
    Ft. Myers, FL
  • “The technician knew how to make the repair and had the right parts. Don Malone”
    Don Malone
    Ft. Myers, FL
  • “Excellent communication excellent turn around time great price. Great installer very professional”
    Eric Siefert
    Sanibel, FL
  • “Good people to deal with. Excellent quality product and good service.”
    Barry Crouse
    North Port, FL
  • “Good Install Team, and very Responsive Service”
    Carol Koschal
    Naples, FL
  • “The job is not 100% complete you still have to install a waterproof box for the charger and mount the two control switches”
    Chris Oconnell
    Osprey, FL
  • “Great product, great service, very professional yet very friendly employees and owner. Couldn’t be more pleased, recommend highly.”
    Margie Meyer
    Lakewood Ranch, FL
  • “The initial contact but most of all, the installer - smart, direct, efficient, clean and tidy, over-all a great person to do this type of job”
    Gaylen Doane
    Fort Myers, FL
  • “They have provided a product that seems no one else has at a reasonable price.”
    Michael Reiter
    Alva, FL
  • “Delivered in a timely manner. Professionally installed. Thank you”
    Judy Christian
    Longboat Key, FL
  • “Chuck, Josh and Israel were professional and knowledgeable. Josh handled most of the installation and worked very conscientiously and well and also cleaned his working areas when the job was done.”
    James Slattery
    Ft Myers, FL
  • “great people to deal with. So happy I made the decision to make my life easier! Lift works like a dream for me......”
    Robert Bergstrom
    Punta Gorda, FL
  • “I was impressed with the treatment and concerns with all parties. They were timely,respectful,and very informative. The stairlift is fantastic. I highly recommend anyone needing anything in regards to mobility to contact 101 Mobility.”
    Todd Mattas
    Punta Gorda, FL
  • “Fast and friendly service. Israel was very professional”
    Peter Anderson
    N. Fort Myers, FL
  • “I was able to talk to someone when I had a question”
    William lynch
    Bradenton, FL
  • “101 sold me the pool lift that exactly filled my specific needs. Installation was sooner than their estimate made at the time of the initial purchase. Israel and Josh did the installation expertly and quickly, answered all my questions and left me feeling very confident using the lift. Great experience start to finish.”
    Hal Carey
    Sarasota, FL
  • “Great customer service and fast installation”
    Dolores Emerson
    Sarasota, FL
  • “Great products and professional staff. Installed in no time I love the swim lift. The garage lift makes my life so much easier. Your installer was very personable and professional. The equipment was priced right and attractive.”
    JoAnn Campbell
    Punta Gorda, FL
  • “Very professional installation.”
    Bill & Sue Bailey
    Bradenton, FL
  • “From talking to Chuck who was patient and informative to receiving the quote and then installation was extremely stress less. The installation team was dressed professionally, very courteous and arrived at the stated time given. Best of all, after installation the installation team cleaned the area when they were done. I recommend mobility 101 to all our neighbors who ask about our ramp.”
    Liz Durand
    North Ft Myers, FL
  • “Quiet and comfortable”
    Theresa Morrison
    North Fort Myers, FL
  • “They were here on time. Communicated well and did good job.”
    Dave Couture
    Naples, FL
  • “We are pleased with our chair lift. Installation went great.”
    Vern & Joanne Amundson
    Sarasota, FL
  • “Great service and great product.”
    Barbara Moore
    Sarasota, FL
  • “great service and product. Josh was very good and responsive,”
    Harry Bloom
    Naples, FL
  • “Presentation of benefits of the product was very thorough and straight forward. Follow up by installation staff was on time and completed without any interruption or inconvenience. Very pleased with the whole process”
    Michael Geml
    North Ft. Myers, FL
  • “Very quick install and on time too. Service techs were knowledgeable and personable.”
    Frank Booth
    Holmes Beach, FL
  • “Very reliable product—- comfortable lift chair. Appreciate quick service.”
    Jim Clark
    Bradenton, FL
  • “I have had your company install a ramp in ohio and a lift in Florida installation was great. You recently serviced my lift and the tech was very professional Mike Smith”
    Karen Smith
    Bradenton, FL
  • “Love the lift chair. It blends in beautifully with the pool pavers in the beige as suggested by the sales man. Staff is knowledgeable and very understanding of needs.”
    Letetia Mercier
    Englewood, FL
  • “The staff is so friendly and helpful! Israel always takes the time to listen to me and then explain all that he did on my Maintenance checks with my equipment. I highly recommend 101 Mobility!”
    Kathryn Cook
    Venice, FL
  • “Problem quickly identified and corrected. Very professional.”
    Bruce Zeitlin
    Sarasota, FL
  • “I can not recommend this company highly enough. Prompt responses to inquiries and questions, and excellent installation in a tight situation. Our two stair lifts are operating flawlessly, giving my wife more freedom in our home. Israel Santiago and his helper were very quick, careful, courteous, and friendly during the installation. This company deserves your serious considerations for your business.”
    John Champlain
    Bradenton, FL
  • “Always very responsive and Israel is the best!”
    Christine McGoldrick
    Naples, FL
  • “Very professional and polite. Did a great job installing the chair lift”
    Pasquale Cardone
    Venice, FL
  • “Excellent product for a reasonable cost and good maintenance sevices”
    Anna Stober
    Bokeelia, FL
  • “Israel seemed to really care!”
    Katy Corban
    Sarasota, FL
  • “They were able to access the need and produce the product.”
    Diana Pollock
    Lehigh Acres, FL
  • “When my wife broke her right Fibula we were told she could not be released from a care facility until we had a safe way to get her up and down our stairs. From start to finish, the job was done in about ten days. We got her home the day after surgery- no "care facility " needed. And, oh yeah, we had that "almost" tropical storm go through and mess up every ones schedule. On top of that, we even got all the needed phone calls to make sure all went as planned. Very grateful- Thanks”
    Don Weiss
    Nokomis, FL
  • “My pool chair lift is perfect. They listened to my requirements and ordered a custom chair that met all my needs. The installation was done quickly and accurately. I appreciate that Israel kept me informed and was quick to respond to my inquiries. All in all, a very good company that I would gladly recommend.”
    Allen Berson
    Bradenton, FL
  • “Service people arrived on time. Fixed the problem.”
    Ann McConnachie
    Osprey, FL
  • “product is great wife is now able to go up and down stairs with ease, installers were very good and explained everything”
    Richard Colton
    Sarasota, FL
  • “Our installers were top notch.”
    Kerry Carver
    Fort Myers, FL
  • “The product they sell is of first-class quality and Sales and Installation are just Top of the Line. Our recent experience has been just perfect. Jack and Carol Naples Florida”
    Carol Koschal
    Naples, FL
  • “Like the wide range of products that are available for the handicapped. I liked how my salesman explained things to me and ge was very informative about all subjects.”
    Jennifer Friend
  • “Josh,a new person to me was very knowlegible and repaired my chair lift the same day that I requested the service. While here he also did my annual service. I show if to other condo owners at Tarpon Point in Cape Coral whenever asked to..”
    Ted Mueller
    Cape Coral, FL
  • “good tech and service”
    Pawnee Downyok
    North Port, FL
  • “Very dedicated workmanship. Didn’t leave until the job was completed to my satisfaction, and used professional creativity to install the ramp the way it was needed to be done.”
    Nick Marazita
  • “You guys went over and beyond for us. At a time of great stress you stepped up and relieved a huge part of the burden by locating and installing our stairlift in an unheard of timeline. I’m so very grateful to you!”
    Maryanne Finkelstein
    North Port, FL
  • “Experienced servicemen. Explained what they were doing.”
    Stasia Arcarese
    Fort Myers, FL
  • “I think Israel is terrific. You are so lucky to have such a competent, caring and impressive employee like him. Treat him well and treasure him. He is a gem!!!”
    Peggy Pascal
    Sarasota, FL
  • “I love how easy it is to use and how smooth the ride is”
    Peggy Mcgraw
    Naples, FL
  • “All your people were great! Especially, Israel. We’ll have to go fishing after mom gets better...”
    Greg Cook
    Osprey, FL
  • “It's reliable and gives me the access I need. Your service people are prompt, courteous and competent”
    Anna Stober
    Bokeelia, FL
  • “On time. Communication is excellent, and the work is exceptional”
    Michael Donnelly
    Cape Coral, FL
  • “Price was reasonable You came when you said you would Your men were professional Israel was pleasure to deal with Is there an owners manual ? I did not recieve one”
    Charles Train
    Naples, FL
  • “We have been very pleased with the Bruno curved stairlift as installed. Israel was very responsive to any questions along the sale process and the installation went very well.”
    Glenn & Janellyn Borden
    Estero, FL
  • “Service is the best and my thanks go to Israel for always returning my calls quickly and fixing any problem I may have.”
    Dave Couture
    Naples, FL
  • “Quiet easy to use compacr”
    Elizabeth Cook
    Punta Gorda, FL
  • “Israel was great to work with. The lift is great it allows my Mom to stay in her condo for al long as she wants.”
    Debbie Gallagher
    Englewood, FL
  • “There are many products available from various companies to serve those with mobility needs. 101 Mobility offers a broad range of quality products; that, along with the personal caring and service I received sets this company apart. From my very first inquiry, Israel answered all my questions, made appropriate and helpful product suggestions, was available to help me at all times. He and Brandon took great care in making sure the ceiling lift tracks were installed correctly and safely. Israel was vigilant in assuring the independent lifters fit my husband perfectly. Making the sale was secondary to meeting our needs - I appreciated that immensely. After installation, Israel has kept in touch to make sure we are satisfied with the product. And we are!!! The ceiling lift system has made our lives so much better. I give this company the highest recommendation and am happy to speak personally to anyone who may be considering their services. Thank you Israel and Brandon for your care, compassion, and competence.”
    Rexann L Wagner
    Venice, FL
  • “The stair lift works very well and the service with Israel Santiago was terrific. He explained everything and made sure we knew what to do. He was friendly and punctual and he and his helper cleaned up and we were ready to ride. We are very pleased.”
    Stephen & Susan Kaye
    Sarasota, FL
  • “Very easy to care for, sturdy, looks good and increases the value of my house.”
    Earle Timmins
    Bradenton, FL
  • “Quality of the product. Response when an issue is necessary.”
    James Rich
    Cape Coral, FL
  • “This was the easiest transaction ever! We love the chair. It makes getting in and out of the pool so much easier for both my mother and my husband. It’s the best decision we have made to purchase this product.”
    Bah Hero
    Bradenton, FL
  • “Israel is the best! Very professional and responsive!”
    Kathleen Todd
    Fort Myers, FL
  • “They did a perfect job, not bad lookining either, the 2 men were fun and hard working. and were good to our dogs. We now use it every day”
    Robin or Richard Henry
    Osprey, FL
  • “We are very pleased with the ramp. Gerry and Char Maki”
    Gerald Maki
    Bradenton, FL
  • “The service was Very professional”
    Ken Brewer
    Sarasota, FL
  • “The people”
    Dave Couture
    Naples, FL
  • “Israel and his staff we're a pleasure to work with. I would highly recommend purchasing and working with he and his staff in the future. Richard Cohen Property Manager Southern Pines”
    Richard Cohen
    Bonita Springs, FL
  • “My mother can come and go without me worrying”
    Dorothy Taylor
    Punta Gorda, FL
  • “Initial contact was great. Beth provided excellent expectations on product, installation and cost. Installers were fast and efficient. Took 3 hours start to finish for installation. Very happy with the results.”
    Earle Timmins
    Bradenton, FL
  • “Offer an excellent product, installation was also excellent and staff always polite, caring and thorough. Would highly recommend. Very pleased with my chairlift.”
    Salvatore Russo
    Venice, FL
  • “I was very happy with the installation of my pool lift. There was a delay in getting the cover for it but that has been solved and I am a happy customer”
    John Creagh
    Bradenton, FL
  • “The staff was great. Professional, friendly and efficient. The quick response to calls and text was appreciated. Quality ramp install by Israel. Thank you for helping my family during this challenge.”
    Nan Jackson
    Bradenton, FL
  • “Your caring and understanding!”
    Bonnie Read
    Fort Myers, FL
  • “superior product installed by superior employees”
    Robert Hill
    Ft. Myers, FL
  • “The product was ordered, delivered and installed quickly (less than 10 days). The installers were professional and knowledgeable. The installers took the time to show us how to operate the pool lift and charge the battery. We would highly recomend this company. Thank You, for the excellent service from Siesta Dunes Condominiums.”
    Rebecca Lobzun
    Sarasota, FL
  • “Product and staff are excellent!!”
    Anna Stober
    Bokeelia, FL
  • “You sell, install and service the Bruno Elan stairlift that I was interested in.”
    Steve Liese
    Ft. Myers, FL
  • “From the owner, to the staff, everyone was kind, compassionate, and had good senses of humor. They bent over backward to make sure I could get the system, and get it installed, in time for my husband to come home from the hospital. They were also nice to our cat. That is important to me, too.”
    Jody Hammer
    Lakewood Ranch, FL
  • “Great service and very friendly team. Highly recommend them.”
    Marian Wellman
    Fort Myers, FL
  • “Your willingness to work with me even though Medicare got involved partway through the process was greatly appreciated. Being able to stop in at anytime for an update also was appreciated. The availability of the used lift saved me $500.00 and I thank you very much for letting me have it. Your products ( pool chair. lift ) are certainly top notch. No problems. On a personal level, Chuck, Beth and Isreal, you all have been great to do business with, warm, friendly and competent. Jim Stroup”
    Jim Stroup
    Sarasota, FL
  • “I am not the person who arranged for the lift, only someone who will use it. I am reluctant to speak for that person, though I think the work is excellent.”
    Chris Brookhouse
    Sanibel, FL
  • “quiet, good appearance, priced right, good service, nice people to deal with.”
    Lois Amorosi
    Cape Coral, FL
  • “Convenience and ease of use of product. Company is friendly and work well with customers.”
    Shaun Graser
    Venice, FL
  • “So far so good.”
    Alan Richman
    Ft. Myers, FL
  • “We loved the stair climber. It makes all the difference for us living in an elevated house. The chair is sturdy and safe and easy to manage.”
    Christine VanZandt
    Holmes Beach, FL
  • “I like how professional the ramp looks. Not an eyesore to the house. The rental seems expensive I will have to evaluate if it becomes a purchase.”
    Deborah Hunt
    Palmetto, FL
  • “Very professional technician. Overall great experience.”
    Emma May
    Naples, FL
  • “good product and service.”
    Barry Newhart
    Holmes Beach, FL
  • “Everyone was very helpful in making our decision to go with 101 mobility, from the salesman, Marco, to Mike, the installer. So far we love it.”
    Terry Westervelt
    Bradenton, FL
  • “Beth was so helpful! She went above & beyond to help us in a crunch situation. My mom is very happy with her stair lift as it provides the safety she needs to enter & leave her home.”
    Marjorie Schnur
    Venice, FL
  • “Lift works great”
    Tom Kaiser
    Sarasota, FL
  • “I was extremely pleased with both the product and service provided. They made adjustments where possible to meet my needs. The chair lift itself has been easy to use and has met all of our needs. The primary benefit is that is that a potential threat to my safety has been eliminated,”
    Joseph Boyd
    Osprey, FL
  • “You did a great job for us , the chair-lift does everything we expected of it . Feel free to use us as a reference .”
    Paul Holly
    Fort Myers, FL
  • “Installation was very smooth. Product appears sturdy and meets our needs.”
    Carolyn Bonney-Rogers
    Venice, FL
  • “They are good quality.”
    Jean Moore
    Osprey, FL
  • “Knowledgeable service person”
    Jeff Fernald
    Sarasota, FL
  • “So far our chairlift works beautifully”
    Lynn Cooper
    Sarasota, FL
  • “Everyone we have spoken with has been very polite and helpful.”
    Dwayne Riedel
    Bradenton, FL
  • “The owner came down to survey the job and walked me through the process. Israel came out and did the high tech distance measuring. I felt it took a little longer than expected but what doesn’t these days.”
    John Arsenault
    Pinellas Park, FL
  • “came back 3 times to fix problems after annual service”
    Bryan Williams
    Sanibel, FL
  • “The pool lift we received works great but we needed to add extra height to the chair by adding a spa booster seat. I need to transfer from a wheelchair and my power wheelchair does not get as low as the pool lift in order to tranfer via a transfer board. Feedback to 101 mobility is to clearly state the lift chair seat height when in the parked position.”
    Matt Difley
    Ft. Myers, FL
  • “Very friendly & knowledgeable. Good communication and fast service.”
    Bill Herron
    Sarasota, FL
  • “Very helpful every step of the way”
    Ray Montecalvo
    Naples, FL
  • “Very professional and very knowledgable.”
    Mike King
    Englewood, FL
  • “More timely completion”
    Bob Dockery
    Longboat Key, FL
  • “Better ongoing communication and follow up with customers”
    Rhonda West
    Longboat Key, FL
  • “I found your customer help line very disjointed and confusing. In order to get in touch with the person installing my stairlift, I called FOUR different phone numbers: my installer, Bruno corporate headquarters, a 101 Mobility national answering service, and a number that was supposed to have a Ms. Murray contact me. Certainly, the left and right arms are not even attached to the same body. Each person at each number seemed unaware as where to direct me next. I would suggest a complete overhaul of your customer service help line to make an experience like mine a thing of the past. After all, we do live in the age of ever upgrading technology.”
    Marsha Garvey
    Sarasota, FL
  • “Bruno has had the same problem for over a year. Initially the service calls were hard to get but Mr. Santiago has been prompt in getting parts. Someone needs to notify me though when parts come in to make an appointment as in previous times he would call to say he was coming in a few minutes and I hadn't been notified ahead of time. Fortunately I was home”
    Linda Bendel
    Venice, FL
  • “first try to install was late & unfinished”
    Alvin J Tyler
    Palmer Ranch, FL
  • “Maybe order a different brand. Would give Israel Santiago a ten. He did everything he could to make us happy, was pleasant , good at his job and we looked forward to his visits, hoping the chair would work each time he came. Unfortunately, new chair came missing parts and had a breakdown so the job took 4 months..most of it waiting for parts that were missing or needed repair. We seriously needed this lift . I think the problem was with the supplier not with Mobility 101”
    Elsbeth & Dick Guidus
    Ft. Myers, FL
  • “More communication as to why delay in installation.”
    Bonnie Beadle
    Bradenton, FL
  • “Not tried to charge $425 for a service call to Ft. Myers for a simple first look at a stairlift that I was under the impression was $250.”
    Kerry Carver
    Fort Myers, FL
  • “Josh us great. But the cost is so high.”
    Theresa Morrison
    North Fort Myers, FL
  • “There is only one person that really knows his job Israel .”
    Karl Bauer
  • “Estimate price should include taxes in insulation”
    Albert Petrucci
    Naples, FL
  • “Better communication - installation was not confirmed night before service, Epoxy grout was unusable, Installer had to leave and buy new grout,”
    Edward Patchell
    Sarasota, FL
  • “Communication”
    Jelene Widlowski
    Fort Myers, FL
  • “Took several weeks longer to get installation than promised. One part missing when Chair was installed September 2 has still not been put in after 2 attempts. Does not affect operation but I would like to get it taken care of. I will give them credit for only making me wait a week after my chair stopped operating due to Irma for repair.”
    Susan Cameron
    Estero, FL
  • “I'm pleased with getting the control box for our pool chair replaced under warranty. Your service call is outrageous. $275. Guess you feel your the only one able to do what you do. Even electricians and plumbers charge nowhere near what you charge. It's a shame.”
    Joe and Cheryl Scofield
    Bradenton, FL
  • “You installed the system on Thursday last week and the switch on the upper unit did not work Israel made an adjustment and it work . Friday I used the unit and the switch did not work and I had to use the remote to lift the seat. I called E-mail the problem to Israel and received a reply that he would try to come here to correct the problem no one showed up. On Tuesday morning the upper stairs remote also did not work so I now have the lifter at the bottom of the stairs and cannot move them and still have not heard from you. I have an useless unit and a promise to come out and service it that was not honored and you have over $10K of my money. You can make it right to responding and fixing the unit with in 24 Hours”
    Nicola Cocco
    Sarasota, FL
  • “$425 for service charge after 1yr plus 3 months! Installer never explained maintenance etc! Terrible company in Florida! Not so in Ohio! Sorry, but very disappointed!”
    Raymond Najem
    Naples, FL
  • “Look! I am a veteran of World War II, Infantry trained, Served Guam and Saipan,95 years of age. I wanted 101 to Service the Chair lift and it needs periodic maintenance, I called Sarasota for their service department and Josh with 101 Mobility came out to service our chair lift and he, Josh, said that well be $250.00 for service call and I asked him what he does and what is included, and he was very unresponsive. He came, looked at the machine, took a ride on the Chair lift and pronounced everything was working properly. We told him that even when the chair has completely been brought to proper stop, it STILL Beeps, He said that the batteries did not need to be changed and he did not clean and re-grease the Chair lifts gears. We called him back and he did a fast take and came back, but only summarily "cleaned" the gears. He has a good personality, but he is a do nothing person and was not help at all. Josh has a good personality, but he is incompetent and he represents you...YOU ARE TAKING ADVANAGE OF THE ELDERLY AND you are hard to reach and slow in your answers. I Called Burno in Wis. about the harm and the harm you are doing to the Elderly. Let's just see, if you make it Right? Daniel Ball Pope Sr.,”
    Daniel Pope
    Bradenton, FL
  • “I emailed and called nearly 2 weeks ago and never heard back. Than I had a appointment that was canceled twice.”
    Joann Kitzman
    Englewood, FL
  • “The lift was not anything like expected and it took months to get installed, when I was told 2 week lead time.”
    Heather Stump
    Cape Coral, FL