“I am very happy with the product. Anytime I have a problem they solve my problem right away. Always friendly & helpful in a speedy manner,.” Kelly Golda St. Augustine, FL
“very prompt and easy to talk to” Joseph Civileti Green Cove Springs, FL
“Great service” Karen Heekin Jacksonville, FL
“Very knowledgeable,very pleasant” Bonnie Berger St. Augustine, FL
“Prompt service - was able to install for us on short notice. Communication was excellent!” Barb Morehouse, Gen. Mgr. St. Augustine, FL
“Excellent Customer Service” Melissa Creel Jacksonville, FL
“We are enjoying our stair lift, it runs smooth and quiet and sturdy. The service guy is very professional and courteous. Sheila is the best, very helpful and personable. We would defiantly recommend 101Mobility 100%. Regards, The Inghams” Cecile Ingham St Augustine, FL
“The entire process was easy, and trouble free, from my first call call to inquire about my chair lift ,to the consultation about the Bruno lift, to the installation, everyone was very professional, and knowledgeable.” Mike Hatfield jacksonville beach, FL
“Quick reliable service” Fred Clayman Jacksonville, FL
“Question; Is there any routine maintenance required on my Chair Lift?” Christine Budrick St. Augustine, FL
“we trust their answers to out questions” Jeff/Holly Timm st augustine, FL
“Our chair lift provides a necessary and valuable to us. We have mobility issues that would otherwise be incapacitating.” Raymond O'Steen Jacksonville, FL
“Great, they got the replacement part in a speedy time installed it with a very friendly and speedy response. Thank you.” Jenny Anthertz Jacksonville, FL
“We were informed of the different options available to us but our salesman did not try to upsell the product. We were very pleased with the installation, and very happy that we went with the Bruno stair lift.” Judith & Tom Hackett Orange Park, FL
“Thank you, great service , lift repaired and on time!” Fred Clayman Jacksonville, FL
“You expedited the installation of a chairlift in our condo to meet our needs. Thank you!” Linda and Doug Breiding Ponte Vedra, FL
“Your staff was very professional, and installed in a timely manner. Happy with the surface.” Michael Lavoie Jacksonville, FL
“Your service is quick as fast as professional it’s very good. You respond quickly to customers requests and your product line is first class” Sheldon Singal Jacksonville, FL
“Excellent products with excellent customer service!” Patrick McKenzie Jacksonville, FL
“The entire staff is excellent! Very professional & responsive to my call and need for evaluation of my parents’ outdoor lift that was not working. They initially installed it in 2019 and even then I had a positive experience with them . Mike, one of the owners and technicians was very knowledgeable and helpful in trying to resolve and fix the problem this time around. I highly recommend 101 Mobility without hesitation” Vi Earnest Saint Augustine, FL
“The Bruno stair lift is working as expected. There is a slight bumpiness when the chair hits the middle where the seam is connected. It doesn't seem to affect anything, but it was a bit startling for my mom. She has ridden it twice and now and was definitely more comfortable the second time. Our showers are upstairs and she is unable to climb the 15 steps. She thoroughly enjoyed her showers this week!” Kim Summers Fleming Island, FL
“Very pleasant capable young man. He did a great job to reapir a part that ended up being better than the original instilation. Just a very pleasant wonderful job. Thank you.” James Puckett Jacksonville, FL
“Used 101 now for several years and very satisfied with their work. They show up on time, look over my records before getting here and know what to expect. My chair lift is still like new after these years and use thanks to them.” Bill Harrison Jacksonville, FL
“Quality of product.” Jeffrey Leukel Keystone Heights, FL
“Nice people to deal with” Robert Miller Jacksonville, FL
“Great service from team.” Zbynek Zachrdla Jacksonville, FL
“Responsive, responsible and a perfect installation and clean up.” Pat Williams Saint Augustine, FL
“The installation was very professional.” John Walkinshaw Gainesville, FL
“They work. The repairman who came was very good and pleasant.” Lenard Lipkin Jacksonville, FL
“The customer service we received-they went out of the way to help, truly hard to find these days b/c it seems everyone involved w/care giving is stretched. And equipment that fit all sizes.” Marilynn Koubek St. Johns, FL
“absolutely amazing customer service from the first inquiry phone call to follow-up request after installation.” Karen Quinn Atlantic Beach, FL
“I love how easy it is to use and whenever I need help the people are happy to help and do a very good job when needed. Thank you 😊!!!” Pearl DeLano Jacksonville, FL
“Very helpful and considerate when I needed VA assistance on ordering equipment for my VA supplied vehicle lift.” Howard Smith Jacksonville, FL
“Great people who provide you solid information to make a good decision on what will be best for your specific situation.” Joseph Decillis Jacksonville, FL
“The product has worked great for us so far. Mike & Justin were real pleasant to work with & did a nice job installing the chairlift, however, would have liked to have seen better alignment of the brackets to the stairs & the screws holding the brackets put in at more of a 90 degree angle to the stair trends. Otherwise an excellent job of installing the chairlift. We look forward to Mikes return to take care of the scratches on the rail from shipping & installing the remote carrier downstairs. He says he’s waiting on the paint which was on back order.” John Deal Jacksonville, FL
“I love the chair! It’s helping making transitioning so easily, from sitting to standing and vice versa! Everything at a touch of a button!! Hide away cup holder, great!! A the Charging phone options is definitely a plus!!! Jim and Mike were phenomenal!! A 10 isn’t enough to rate 101 Mobility!!! Excellent customer service! Thank you so much!!!” Christian Maysonet St Johns, FL
“Both great!!” Susan Wentz St. Augustine, FL
“Whole experience was professional, stress free and so easy. The product seems to be good just haven’t used it much yet.” Carol Grimes Jacksonville, FL
“Best in class.” Mandy Bouton Ponte Vedra, FL
“Sales and installation was very friendly and professional and fast!” Phillip Houston St Johns, FL
“I love the "lift" since I do not have to trudge up stairs with groceries. This has helped my back problems greatly. Also, anytime I have needed service, they are able to get right to it.” Kelly Golda St. Augustine, FL
“Great service, great product” Vikki Stockton Ponte Vedra Beach, FL
“People are very personal and care about the products they install and rake care of. I trust them as they are very knowledgeable.” Bill Harrison Jacksonville, FL
“Excellent service with friendly sales personnel. Installation occurred without any problems and I was given operating instructions on the car lift.” Mary Moseley FL
“Excellent customer service” Marabell Alberu St Johns, FL
“High quality products and professional installation.” Jesse Towns Jacksonville, FL
“Products (chairlifts ) are top of the line....you responded to our calls rapidly and were precise and quick with full info. on the product as well as straight forward on your pricing....once the order was placed, installation proceeded rapidly and you were very flexible in working with the carpet installers for our stairs” Sheldon Singal Jacksonville, FL
“Very happy with the service.” Lily Day Jacksonville, FL
“I like the quality of the products at 101 Mobility and its staff! The staff really cares about the people it serves! It always works hard to meet the needs of the customer and is always pleasant to deal with! I appreciate all this staff has done for my family and for me!” Patrick McKenzie Jacksonville, FL
“Mike was terrific and knowledgeable about the equipment we were looking for. I really appreciated the warm tone while I was trying to figure out what we needed and how it would work for us.” Rose L Rodriguez
“They work good and know how to fix them.” Gaines Matheny Jacksonville, FL
“They provided a quick response getting a temporary chair lift installed.” Anthony Lenda Jacksonville, FL
“Good quality, affordable, very nice family to work with” Karen Heekin Jacksonville, FL
“Convenient and easy to use.” Pearl DeLano Jacksonville, FL
“Quick response, very professional, highly recommend..” Brian Donnelly St Johns, FL
“Professional sales visit. No pressure. Easy install. Mother so happy!!😔 Judy Small Neptune Beach, FL
“Associates were extremely kind and accommodating and professional. My rental product is in perfect condition” Deborah Kierstead St. Johns, FL
“The stairlift makes it possible for my 90-year-old father to live with us instead of being in a nursing home. It is truly a godsend.” Jennifer Logue Ponte Vedra, FL
“JIm in the office and the installers were gems. They did everything they said they were going to do.” Joe Zawacki Ponte Vedra, FL
“101 mobility is a very professionally run business. We needed a chairlift to make it easier for my wife to get upstairs. Jim Sok sent Alex out right away. He explained everything to us thoroughly and then we purchased the chairlift. Alex came back with his equipment and accurately measured our curved staircase for the chairlift. Just a few short weeks later Alex and Mike came out and installed the chairlift. They did an excellent job and the chairlift fit perfectly. They extensively explained the operation of it and showed us how to operate it. The chairlift has made a huge difference in getting up and down the stairs. Thanks Jim, Mike and Alex. Paul” Paul Strickland Micanopy, FL
“Our first time to request service from your company. Very pleased with the service call from Mike. He was friendly and let us know exactly what needed to be done to fix our chair lift. We are now waiting for the part to come in and be installed. Looking forward to the install and meeting with Mike again. Also talked with Jim on the phone about ordering the needed part, and he was very helpful. Thank you!!!” Conrad Irish Middleburg, FL
“The service people came when they said they would. They were very pleasant and helpful and cleaned up when they finished.” Joan Bray Jacksonville, FL
“We were working out of state with your company. They made it very easy to have the chair lift removed and taken away.” Kim Hall St Augustine, FL
“Fast and good work,Very Professional .” Jenny Anthertz Jacksonville, FL
“The professional attitude and knowledge of the service techs were outstanding. They were not only very professional but you could feel the concern that the chair lift ran good for you. I would have them in my home anytime..” Bill Harrison Jacksonville, FL
“Very happy with the product, very useful and comfortable. Thank you.” Pearl DeLano Jacksonville, FL
“Honest presentation of the options. Worked with me to get the best price for what we needed. Installation was well done. Operates great.” Blaine Petersen St Augustine, FL
“Friendly and honest” Regina Henderson vilano beach, FL
“Excellent service. Thank you.” Phyllis Opper jacksonville, FL
“Responsive, timely, resonable, competent” Steve Godfree St. Augustine, FL
“I love, love, love the lift that was installed at my house last week. It is great to bring the groceries that I purchased for the week up at one time in the lift & not to make many trips up & down stairs with my back problems. Also, I can get rid of so much clutter in the house by not having to carry things down stairs.” Kelly Golda St. Augustine, FL
“go go travel scooter works great” Mildred mullins Jacksonville, FL
“Excellent, friendly, knowledgeable staff. A pleasure to work with!” Teresa Kerwin Jacksonville, FL
“Only met Alex but was very impressed he is a good man. You should give him a raise. My sister knows about the install crew and was very complementary of them as well. Thanks for your services in this difficult time.” Gaines Matheny Jacksonville, FL
“Good product. Responsive service” Travis Storey Perry, FL
“Very helpful identifying and resolving the problem.” Doug Naylor Ponte Vedra, FL
“Great company to work with. They get the job done. Return calls. Take the time to patiently answer all your questions. Wish I'd started with them when I originally bought my lift. Plus, family run business.” Renee Hughes Jacksonville, FL
“Your sales representative Alex was excellent in all aspects of the process, including selecting the best product for our situation and getting it installed quickly. We felt he cared about us and wanted to do his best to satisfy our needs.” Bill Ames Atlantic Beach, FL
“Jim and staff are great and honest people! Always willing to go the extra mile to make sure I'm well taken care of. Thanks you Jim!” Ronnie Adams jacksonville, FL
“The 101 Mobility professional team is excellent and provides outstanding service and support in every aspect from the first phone call to scheduling my service and through my schedule changes (twice) and follow up!” Michael Morton Jacksonville, FL
“The employees are honest, knowledgeable, and customer oriented.” Paul Duran Ponte Vedra, FL
“Prompt, professional and friendly.” Donna Banks Jacksonville, FL
“Very professional” Larry calvert Ponte Vedra Beach, FL
“rvice was excellent” Walter Riback St. Augustine, FL
“I am pleased with the product and installation.” Kathryn Ringers Jacksonville, FL
“thank you for requesting my input......have been looking for a way to let you know how impressed and pleased i have been with the response and service of your office person, Nicole, and your service people, jim and Bryant........each of them was professional, friendly, and very competent........servicing these Acorn stair lifts has been a months long search.....Jim and Bryant took care of it within an hour.......so happy to have found you! happy to recommend your service anytime.......kathleen woolley” Kathleen Woolley Saint Augustine, FL
“Staff very friendly and helpful....” Linda Sutton
“I called and within a day you had service people out to repair a used chairlift. The appointment was at 1:00 and they arrived exactly at that time. A new sensor board needed to ordered and was in within a week. Also your service men didn't try to sell me on a new lift. I really appreciated everything done in such a timely professional manner. You will be the only company I will refer people to” Eugenia Hake Jacksonville, FL
“From my first call earlier in the week, I received straightforward honest advice. 3-4 weeks ago a motorized wheel chair was the very last thing that I thought would be needed. Everyone that I spoke to provided me with a clear roadmap as to what needs were today, and what I might be looking at 3-5 months from now. we have total confidence in these folks and will calling back for additional mobility issues.” David Richard Jacksonville, FL
“The staff is knowledgeable, and they respond to calls and messages the same day. They are more interested in what the customer needs than in making a big profit. The owner himself researched which product would be the best for us then negotiated with the manufacturer on our behalf to get the best price. He also came to our house and spent considerable time learning about our situation and needs. I would HIGHLY recommend 101 Mobility to anyone needing assistance in the purchase of residential lifts for the disabled.” Renee Puzio Middleburge, FL
“Salesman was very curious and knowledgeable. The only issue I have is there is no service on the weekends.” Lawrence Bessler Jacksonville, FL
“Very responsive to my pool lift interest for my wife. Visited our home to review are needs and what lift would work well for us. Instillatiion was on schedule and went smoothly. Highly recommend 101 Mobility.” Van Snider Palm Coast, FL
“Excellent work on installation of vehicle lift. Friendly service and extremely customer centric.” Howard Smith Jacksonville, FL
“Friendly and knowledgeable” Glenn Copp
“No surprise fees Very courteous Very professional” Donna Banks Jacksonville, FL
“SERVICE IS EXCEPTIONAL. STILL LEARNING ABOUT THE POWER CHAIR BUT AT THIS POINT, I LIKE EVERYTHING ABOUT IT. THANKS! ROSCOE.” Roscoe Mclane Jacksonville, FL
“Wonderful Company to do business with! A quote was sent to my email for verification for Social Security and have a Doctor's note stating that it is medically necessary for me to get a Scooter. Nichole gave me information on the phone the day before I visited the 101 Mobility store. The "Pride" GoGo Scooter was in store for me to ride and try out. Wonderful! There were several scooters. In store for anyone could buy, off the floor. Servicemen showed me important features on my GoGo Scooter before they left, very pleasant experience! The price was $480. Cheaper than a competitor selling the same Scooter. I paid for this Scooter - Medicare had nothing to do with my purchase! BUY At 101 Mobility Store !!” Crystal Morabito Jacksonville, FL
“The lift is easy to use. Nikki is so kind and easy to talk to and work with. Jim was so pleasant with my husband in getting measurements perfect. The gentleman who did the install was so kind and patient in explaining everything and also, thank you for your service.” Kimberley Aden Jacksonville, FL
“Nice service” Kathleen Bailey Jacksonville, FL
“You were local. No delivery hassle. I picked item up and returned it - fair rental price” Kim Ortagus St.Johns, FL
“I had a crane installed in the bed of my truck. The guys treated me like family and I will definitely recommend 101 in the future.” Ronnie Adams jacksonville, FL
“They are tailor made to meet our needs. Staff is caring and terrific!” John Meadows Jax Beach, FL
“Wet professional and knowledgeable about their products” Allen White Ponte Vedra, FL
“The scooter and the service was excellent !!” Larry calvert Ponte Vedra Beach, FL
“Everyone was very helpful and pleasant. the location was very convenient for me also.” Sharon Marrow Jacksonville, FL
“You helped replace a serious broken part with the Harmor people and got it for me under warranty, very good people” Joan Solaun St. Augustine, FL
“Lift chairs top quality. Very friend employees.” Ernest Jones Jacksonville, FL
“Your services and products are great . Thank you for all youve done. Thank you, Greg” Gregory Byington Fleming Island, FL
“Jim was very helpful in providing me with information and comparisons, going the extra mile to make phone calls and do research to answer all my questions. He also kept me informed about delivery day and time. The delivery people were professional and did a great job of unpacking, placing and explaining how the chair works. What a relief to have all of that handled for us. My 95 year old father loves his new chair!” Carolyn Velkovich Jacksonville, FL
“The stairlift makes its possible for my parents to safely get upstairs and downstairs. Thanks to the stairlift, my parents are able to enjoy the comfort of our guest room and private bath rather than having to stay on the first floor in a makeshift bedroom.” Jennifer Logue Ponte Vedra, FL
“Jim Sox was great to work with.” Doug Mocko Green Cove Springs, FL
“Provided excellent customer service” Otto Herrera
“Accommodating staff.” Robert Miller Jacksonville, FL
“The two Jim & Ken worked very hard to make sure the chair lift was working right for us. It took a few trips but they were al ways pleasant, cheerful and informative on the work done.” Bill Harrison Jacksonville, FL
“Great job!!!” Penney Farms Green Cove Springs, FL
“101 Mobility came out to assess the location, gave a good ballpark estimate, provided a quote, contract and installed within 2 days of the initial request. They provided exactly the solution we needed at a cost well below that of competitors, thanks to a solution they suggested.” Rebecca Ryan Jacksonville, FL
“Freedom is what I like !! Easy to use and to get it on ramp love this hole set up.” Shirley Hall Greencove Springs, FL
“You are awesome!!!” Robert Watts Palm Coast, FL
“Excellent products...excellent and informative sales staff.” Allan M. Smilie Jacksonville, FL
“High-quality – personal – Pro Fessional” Jenny Anthertz Jacksonville, FL
“My stairlift is excellent and the customer service is too.” Bill Ames Atlantic Beach, FL
“Any time I have contacted the Company, I get a response in a short time. Also my problem is taken care of in a timely manner & is explained to where I understand. I am well pleased with the lift & the service.” Kelly Golda St. Augustine, FL
“The service staff is friendly and knowledgeable. Only concern is that it took over a month to get the stair chair repaired. Not good if you are in need of the devise.” John Walkinshaw Gainesville, FL
“101 MOBILITY WAS ABLE TO ADDRESS OUR NEEDS AND PROVIDE INSTALLATION IN ACCORDANCE WITH OUR TIMELINE.” Greg Bohnsack Jacksonville, FL
“JIM WAS KNOWLEDGEABLE, FRIENDLY, AND WILLING TO EXPLAIN AND RESEARCH HOW WE COULD GET WHAT WE WANTED.” Betsy Brown St. Johns, FL
“Awaiting the estimate on the costs of finishing the chair restoration on our rental house and the cost of installing either one chair and /or two in our home residence. tx, R.J” Robert Johnson St Augustine, FL
“I have made purchases at the 101 Mobility store in Jacksonville Florida (scooter Lift for back of automobile) and I purchased a new scooter from the 101 Mobility store in Braselton GA. I was surprised that the 101 Mobility store in Braselton does not offer scooter maintenance. I had another scooter that I wanted to get serviced and batteries checked and they informed me they did not do that. I would think that a place that sells scooters would also service them. However, the staff was friendly and nice.” Priscilla Adams Monroe, FL
“Service was easy. We took my lift in learned that the motor was broke and since my lift was 12 years old, it would cost as much to repair as getting a new one. They charged 1/2 deposit and balance on delivery. They put 2 men on the service, to help me out. When I scheduled the appointment, I had a very senior moment and forgot we had pick up at pre-k. They only had a 1/2 hour to do a hour and half to 2 hour job. It was so nice to have someone care.” Debra Danyus Jacksonville, FL
“You came when you said you would. You did a nice job of setting up the ramp” helen morse Ponte Vedra Beach, FL
“When the scooter didn't work some one came within a half an hour to bring me a new one.” Debra Burke
“Less complaining about not doing another van installation .” Robert Hibbett
“My only critique is Ringing a bell three times and having to physically find you might be difficult for the disabled( they are remodeling ) â¤ï¸But the customer service is first rate and the phone help is superior and top notch ! I highly recommend this store for all your needs ! These guys have the hearts of gold â¤ï¸ðŸ™Œ and make you feel like family 😊” Tammy Butler Kingsland, GA
“Charging $400 to move my manual pool lift was an excessive amount for the work that was performed.” Rosanna Ouellette Jacksonville, FL
“You didn't put the screws back in the box that held the new battery after you replaced it. It ,adee an awful noise. Then I found the screws on the stairs. My son came over to replace the screws. If I'd stepped on the screws loose on the stairs, i'd have fallen. I'm disappointed.” Patricia Horn St. Augustine, FL
“Poor communication. I have called and left several messages and i have yet to get a return call when trying to get a ramp installed.” Peggy London Jacksonville, FL
“Horrible company. Installed a pool lift that was inappropriate and completely unsafe for my husband. After dealing with the runaround and finally being told we were stuck with it!! We called another company out to replace it with the appropriate lift for my paraplegic husband . Come to find out it was not even installed correctly and broke before we even used it. Unless you do not care about safety and not dealing with compassionate people call them ! Beware” Bruce Elmore St. Johns, FL
