Hear From Our Clients

  • “Wonderful overall service and experience. Very timely and friendly.”
    Triena Negele
    Chicago, IL
  • “Great product. Great service.”
    Ross Fimoff
    Homewood, IL
  • “Very prompt service by Rick”
    Shah Vishakha
    Palos Heights, IL
  • “The service was seamless from start to finish. After calling 101 mobility in Orlando park IL Rick Kasper came and gave a professional evaluation and quote for the install of a Bruno stairlift. Laura and Thomas the installer did a great job of coordination and made for a great install. Thanks”
    Frank and Nancy Quiroz
    Oak Lawn, IL
  • “The lift is working fine. Rick is very nice to deal with. He and his partner did a great job with the installation. Thanks for everything. Jack & Mary Ann McNicholas”
    Jack and Mary Ann McNicholas
    Chicago, IL
  • “Laurie was fantastic! She answered all my questions and set up the appointment for us . Rick was also fantastic ! He was so patient with my parents and took his time showing a video to them of the lift and answered all their questions . Also spoke with my brother later who couldn’t be at the appointment . The installation was quick and flawless ! Thank you so much !”
    Garrett R De Vries
    Lansing, IL
  • “Extremely friendly staff, knowledgeable about all products. They work hard to make sure everything is right.”
    Candace Dornquast Cheryl Packard
    Shorewood, IL
  • “The product is currently working well, and the purchase process was professional and thorough. The installation took only a few hours.”
    Victor Griffin
    University Park, IL
  • “Great service and professionalism! Thank you!”
    Marie Ross
    Chicago, IL
  • “It is making my life a lot easier”
    Camille Shroba
    Joliet, IL
  • “I liked that the service was done in a timely manner and that all the staff that I encounter was helpful and kind.”
    Karen Smith Ophelia Smith
    Chicago, IL
  • “Response to needs very good. Quickly installed thank you”
    William Mines
    Joliet, IL
  • “Great responsiveness, complete explanations , quick installation, quality product, friendliness.”
    Michael and Marcia Gevers
    Flossmoor, IN
  • “All staff members are very professional. The technicians are knowledgeable, respectful and businesslike at all times.”
    Cornell Allen
    Chicago, IL
  • “101 Mobility is an absolute joy to work with. In this day and age, you don't find many companies like this in today's society, but they truly do care about the people they work for and only want to do what is best for them. They also answer all your questions and make sure that you are comfortable using your new chair lift before they leave. Laurie in the office is awesome and Rick in the field is just amazing. I highly recommend them.”
    Connie Brenzing
    Chicago, IL
  • “Unit is quiet. Service - Excellent. Rick and Derrick pleasant, worked quickly. Rick extremely helpful and great about answering questions and explaining in ways that we could understand. Job well done. Thank you!”
    Kathy and Dick Chappelle
    Glenwood, IL
  • “Quick response On time for installation Friendly service Professional workmanship Would recommend to others”
    Phil and Helen Dunne
    Manhattan, IL
  • “Very strong well made and safe. Design is perfect for my limited space. The install persons worked so hard and was completed for my husband to use. Great persons to work with. Laurie was prompt to take my request then made it happen in a short time. Kept me advised and followed up to make sure all was good 👍🏻”
    Donna and Tom Mallon
    Chicago, IL
  • “The office staff is super nice- service tech the same.”
    Alice Robinson
  • “I am over the moon with my stair lift! The electrician Jose, was great and the lift installers were quick and professional! Laurie was a big help and got things moving smoothly. Rick explained the whole process to me in depth. The whole team deserve a round of applause!”
    Cindy Grice
    Chicago, IL
  • “They were here on time and installed in about 2 hours. They were very careful to show how to operate and what happens if things go wrong. They were very neat at their work. I am really am enjoying using, makes bringing things up and down much easier without falling Thanks”
    Barb Powell
    Channahon, IL
  • “Quick service professionals done”
    George Orona
    Chicago, IL
  • “Fast and quality work. Customer service is top notch.”
    John Marks
    Frankfort, IL
  • “Excellent service and very speedy.”
    Rita and Carlew Milan
    Oswego, IL
  • “Customer services is awesome,tech were very polite and worked very efficiently and did a great job”
    Diana Ruiz
    Glenwood, IL
  • “We love the Bruno and also the folding rail. The 2 men who installed it were very professional and friendly”
    Jacqueiline and Robert Fattore
    Beverely (Chicago), IL
  • “Your company is very accommodating and helpful. The man who installed the chair was on schedule and got the chair installed in a very timely manner. I love the chair very much. I will spread the word!”
    Sharon Smith
    Frankfort, IL
  • “Very reliable, and great service. The rental option was a game changer for us.”
    Larry Mielcarz
    Homewood, IL
  • “I would (and have) recommended 101 Mobility in Orland to several people and on social Media. Rick.and Laurie Are very personable and are honest and fair in providing theIr services. I have fond them to be very responsive when I have called with my questions and when I had a minor problem with my unit they came promptly. This is why I recommend them, they are great people and are very customer friendly.”
    Charles Commerford
    Frankfort, IL
  • “Lori and others at the Orland South Chicago store were so helpful with meeting my mother's needs, with both equipment as well as information on other adaptive tools that we could use.”
    Leah Hatmaker
    Oak Lawn, IL
  • “We had the Joey installed in an Odyssey van.. Laurie was extremely helpful, patient and friendly. Rick provided us with excellent advice and even contacted someone in the area that we could visit and look at their installation. They delivered it to our home and the gentleman ( sorry didn't get his name) reviewed all the operations and answered all our questions very thoroughly. He, like Rick and Laurie, was also so personable and friendly. Overall superb experience!!”
    Paula Wallrich
    Frankfort, IL
  • “Fast and professional,”
    Patricia Naujoks
    Chicago, IL
  • “The service was very personal friendly and convenient.”
    Alanda Gray
    Matteson, IL
  • “Everyone was very responsive and professional throughout the process. Thank you.”
    (Sue) Della Fabian
    Oak Lawn, IL
  • “Rick and his staff always offer friendly and reliable service. I highly recommend them!”
    Robert and Carmen Gomez
    Crestwood, IL
  • “service was quick and professional”
    Jim Nehnevay
    Steger, IL
  • “The mechanics of the stairlift. Your techs were extremely professional.”
    Shirley J. Hilbert
    Manteno, IL
  • “Excellent service.”
    Michael Burnett
  • “Good quality and great customer service”
    Isabelle Mata
    Chicago Ridge, IL
  • “Service was excellent and the chair works well.”
    Kimberly Mosley
    Richton Park, IL
  • “Service was quick, convenient and done very well; don't know what I would have done without it,”
    Catherine Duffy
    Chicago, IL
  • “Friendly, quick response. Great service. Thank you.”
    Marlene Totaro
    Chicago, IL
  • “Great products and customer service. Everyone I have worked with has a great attitude and is genuinely interested in helping me resolve my issues when they arise. The stairlifts are top-notch and I would be lost without them.”
    Nancy Mitchell
    Beverely (Chicago), IL
  • “101 was absolutely wonderful to work with, prompt responses, quick set up, friendly employees .. and changed our lives making it easy for my parents to love a better pain free life from walking up the stairs.”
    Sonya Kommu
    Matteson, IL
  • “The service was prompt and all questions were answered.”
    Patricia Thormond
    Chicago, IL
  • “Excellent product!!! The installers certainly know what the were doing. By the way I only had two railing installed but they are so secure. Thank You Would recommend without a doubt!!!”
    Valerie Williams
    Robbins, IL
  • “Friendly, courteous and knowledgeable people. Products in stock for quick delivery.”
    Deborah Tuttle
    South Holland, IL
  • “I am very pleased with the excellent service from 101 Mobility of Orland Park. Everyone was very pleasant and accommodating. Rick came out quickly to access my family’s needs and Laurie was there to answer all my questions and concerns. Dakota was a sweetheart; he addressed all of my concerns about the installation and did a very nice job. He took the time to show my family how to operate and maintain the equipment and made sure that we were comfortable and happy with the installation. I would highly recommend 101 Mobility of Orland Park.”
    Lonnie Simmons
    Glenwood, IL
  • “From the first call to installation of our chair lift, this company was fantastic! They made what I thought would be a difficult situation very easy and quick. The chair lift has been a life saver and very easy to use.”
    Nell Jan Zerante
    Frankfort, IL
  • “Rick, the owner went out of his way to measure and figure out the best device to handle our needs. My daughter has M.S. The pride scooter that she has wasn't being utilized because neither she nor I could no longer pick up to put in our car. I had an opportunity to purchase a SUV , one that could possibly fit a device to handle our problem .I consulted with Rick and after searching he found one. It is a Bruno side curber with an arm that extends out. 101 Mobility installed it, and it's the best solution for our needs and my back! Plus it fits inside the SUV so nothing sticks out of the car. We are both excited to be able to put her scooter back in action. We were treated with kindness and courtesy by him and his wonderful staff.”
    Claudette Lesiak
    Frankfort, IL
  • “So far the lift seems to be working well. When they come back for maintenance and replace wooden side partition I feel the job will be completed.”
    John Durkin
    Chicago, IL
  • “Fast and meet our need during Pandemic Very professional”
    Philip Whitehead
    Joliet, IL
  • “The best customer service, very friendly, helpful and installation was top notch. A real pleasure to do business with at a difficult time. It's great to find a company that really cares!”
    Coleen Latos
    Lansing, IL
  • “that you have powered up samples that we can see and try at your facility”
    Robert Guillemette
    Frankfort, IL
  • “The ramp installed in front of our house for my mother has transformed how she can go outside now and get around. Before everything was difficult as well as unsafe and now she can easily get out in her wheelchair to enjoy the outside, go out to the car and go into the neighborhood. The company representatives and workmen were all very professional and gave us a very well built product that was sorely needed.”
    Rachel and Carol Spector
    Homewood, IL
  • “Each of you is always giving 100% to try to help!”
    Suzanne Battrerham
    Frankfort, IL
  • “All employees were very knowledgeable and helpful. Product meets my expectations.”
    Reggie Matthews
    Flossmoor, IL
  • “Thank you for your great customer service. It's a pleasure doing business with Laurie and Rick!”
    Daphne Connolly
    Oak Lawn, IL
  • “Very easy to get and have it installed. And great customer service people.”
    Rob Rebholz
    Bourbannis, IL
  • “Great products and outstanding customer service.”
    Denise Scott
    Chicago, IL
  • “Got a call reminder from 101 Mobility about yearly maintenance for VPL. Scheduled it, they came at appointed time. Easy.”
    Marlene Totaro
    Chicago, IL
  • “My experience has been excellent. All work and communication was done in a timely and professional manner. The Vertical Lift works great and haven’t had any issues at all.”
    Armando Jimenez
    South Holland, IL
  • “Rick Kasper listened carefully to my needs, knowing everything was time sensitive and facing the unpredictable Chicago winter weather, he carefully helped me navigate to find the right solution . My choice was the Bruno vertical platform lift. From start to finish, Rick and his team did a excellent job every step of the way, completing the installation without delay. I am very pleased with our Bruno lift and know that I made the right choice with choosing 101 Mobility with Rick and Laurie his customer care manager.”
    Ron Morowczynski
    Chicago, IL
  • “Quick and friendly service. Very knowledgeable staff”
    John Collins
    Oak Lawn, IL
  • “Great communication with me. Really passionate about the products, owner came out the day my husband was due home to check on ramp! Amazing company!”
    Ann Maloney
    Chicago, IL
  • “The Service was Great!!! Mobility Serviced a unit that we own.”
    Janice Hatcher
    Chicago, IL
  • “What was installed gives my mom freedom! Thank you!”
    Judy Moitrick
    Homewood, IL
  • “Superior service!”
    Jim Bogacz
    Channahon, IL
  • “Service was professionally done and the product is a very good quality. It was installed in about an hour and looks great and works well.”
    Isabelle Mata
    Chicago Ridge, IL
  • “Very personal service and a strong ramp with various means of payment. thank you.”
    Kathy Zaniolo
    Chicago, IL
  • “Laurie was very understanding and accommodating. The installers were very professional. Definitely a first class operation!”
    Theresa Volpentesta
    Crest Wood, IL
  • “Knowledgeable friendly and considerate staff. Products brought to home for review. Understanding of product differences and requirements. Professional but not pushy.”
    Sharon Roschay
    Minooka, IL
  • “Such amazing customer service and product availability. Everyone involved in the process was compassionate and caring.”
    Eve Gushes
    Frankfort, IL
  • “101Mobility was AWESOME! Your service was quick, efficient and wonderful. I called 101 Mobility and the very next day Rick was out to give me an estimate for a chairlift. Rick took so much time with us. He answered all our questions and spent a great deal of time explaining every detail of the chairlift. On the day of installation, Jason and Joe put the chairlift in, explained how to operate it and answered all questions we had. I would highly recommend 101Mobility to anyone. I give them A++. The entire process took one week. We could not have asked for a better experience. Thank you!!”
    Mary Beckett
    Oak Lawn, IL
  • “I liked many things about 101Mobility. I like that you actually answered my calls, you came out quickly to give an estimate, installation was done when I needed it done, you looked for ways to save us money, your installer was polite, quick and efficient. You made what was a difficult transition for my father as smooth and as painless as possible!”
    Cathy Walch
    Frankfort, IL
  • “AWESOME!!!! is the word I give to 101Mobility! Rick was tremendous and took so much time with us. He answered all our question and spend an enormous amount of time explaining every detail. The install went great too. Jason and the other gentleman installed the chair and showed us how it worked. AWESOME... thank you so much... Everything went perfect. The install was at 10:30 and my mom came home at 3:30. If the chair was not installed before she got home she would have had no way of getting to the bathroom or her bedroom. Thank you!!!”
    Mary Beckett
    Oak Lawn, IL
  • “Product itself (vertical platform lift) is great. Gives freedom to come and go. Convenient to use. Installation service was very good.”
    Marlene Totaro
    Chicago, IL
  • “Once I collect my chair on June 07 and confirm the battery status and new tires, I should be able to confirm the telephone support and payment facility experienced to date.”
    Chris Martin
    chicago, IL
  • “salesman was informative, installation was prompt and well done”
    Shirley Ruffalo
    Homewood, IL
  • “The product was well made and nicely assembled. Looks good and I think very functional. I feel that my family member will be safe on this product. Thank you. We are very pleased.”
    Diann Mayweather
    Chicago, IL
  • “Had the appearance of being honest and above board. They cared what we wanted, not what was the so called deal of the day.”
    Ernie Dulinsky
    Shorewood, IL
  • “The service and installation were excellent and it is so helpful to have the chairlift for my 93 year old mother. Thank you.”
    Kathleen Bokuniewicz
    Oswego, IL
  • “Rick was really professional and really took the time to help a person in need. He's aces in my book. I would recommend you guys in a heartbeat. I hope the rest of your staff is as professional and have the heart that Ricky has. Thanks Rick & 101 Mobility.”
    Luis Jaramillo
    Whiting, IN
  • “prompt service. congenial personnel. good product.”
    Arlen Menninga
    Mattson, IL
  • “The team was responsive to our questions and concerns. My dad is picky about his home, how it looks and the quality of construction/projects. He was so happy with his stair lift that he called the next day to offer his compliments. Thanks!”
    Cynthia Crum
    Flossmoor, IL
  • “Excellent ability to match the needs of my elderly mother in a very cost effective manner. Friendly and prompt responses were given with care and understanding and provided a service where the customer's needs were met well beyond expectations. It was a privilege to be a customer and many thanks for the great experience in dealing with your company.”
    Glenn Swiatek
    Chicago, IL
  • “The customer service provided by work was outstanding! He made this process so easy and was always there to help!”
    Aaron Tipton
    Posen, IL
  • “Follow through on calls is good”
    Dale and Dolores Krohn
    Frankfort, IL
  • “Product is good so far and service is excellent.I know they work long hours to keep their service promises”
    Steven Montgomery
    South Holland, IL
  • “Cleaning the caulking better. I can't open the door it always gets stuck on me.”
    Eldon and Rebecca Price
    Richton Park, IL
    Bob Jones
    Crete, IL
  • “Already voiced it on phone. Actual lift is working well, no issues. Just suggest a more “ professional “ initial install.”
    James Olson
    Matteson, IL
  • “THE Damage to front porch was not repaired and where the bush was removed all the junk was not removed.”
    Mervyn Schell
    Chicago, IL
  • “To be honest we were really hurt the way we were handled in regards to the communication with the lift. We are aware that due to Covid things have been stressful and all areas of businesses however we were literally left dangling by a string. We were also disappointed in the fact that the workers advised us That we did not Lay the concrete out far enough which means my dad now has To ride through the dirt in order to come on to the lift. We laid the concrete according to your company’s measurements that were actually marked off by you We were so happy and blessed that my dad came home we didn’t put up a fuss but I honestly feel that we were not treated with great customer service”
    Rhonda Williams
    Blue Island, IL
  • “Work not done”
    Nancy Nyberg
    Hegewisch, IL