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Hear From Our Clients

  • “Very easy to manage stairlift. Courtesy. Promptness.”
    John Schaeffer
    Meyerstown, PA
  • “WE HAVE 2 STAIRLIFTS FROM YOU. 2018 AND 2021. WE JUST HAD A SERVICE CALL FOR THE 2018 UNIT. HE ALSO REPLACED THE BATTERIES IN THE OLDEST UNIT. UNITS ARE WORKING FINE. WE COULDN'T DO WITHOUT THEM. WE ARE BOTH 74 AND HANDICAPPED. THE SERVICE MAN WAS POLITE AND EFFICIANT.”
    Michael Davies
    Shillington, PA
  • “My power was off for three days and the stairs worked perfectly!!”
    Robert Kane
    Kennett Square, PA
  • “The quality of the workmanship in the ramp and the professionalism of the installer.”
    Tish Schonebaum
    Honey Brook, PA
  • “I appreciate all the equipment you have that aids me.”
    Theana Sheetz
    Sinking Spring, PA
  • “Quality Bruno chairlift is excellent”
    Bill Wertz
    Reading
  • “Prompt reply to service request--thank you. Joan Hermann”
    Joan Hermann
    Paoli, PA
  • “We have always been totally satisfied with both the workmanship, politenesses, and pricing. Thank you”
    Sam Reimert
    Leesport, PA
  • “Very responsive, Knowledgeable and professional. Would absolutely recommend/use again!”
    Larry Gray
    Lititz, PA
  • “The installers were very nice and helpful.”
    Joyce Speece
    Reading, PA
  • “Timely professional services”
    Martell Robert Martell
    Perkiomenville, PA
  • “I love the stability of the ramp. Allowing my Mom to leave her home without help. The people that installed the ramp were great, very polite to all of us.”
    Bonnie Gerber
    Laureldale, PA
  • “Excellent product with professional service team! Have recommended to friends and colleagues.”
    Marge Demaio
    Morgantown, PA
  • “Product is well made and is easy for me to use. Employees were professional and pleasant to talk to. I would recommend this company to anyone needing their services. I am a very satisfied customer”
    Sarah Fick
    Blandon, PA
  • “101 mobility were very professional to deal with.”
    Andrew Maier Elementary School
    Blandon, PA
  • “My wife had surgery, and we have 6 steps to get into the house. When we had doctor or hospital appointments we had to constantly depend on others to help. The chairlift is a great product, with peace of mind as we don't have to depend on other peoplr.”
    Sandra Engle
    Temple, PA
  • “The technician was excellent. The sales people very accommodating and so far everything has worked very well.”
    Richard Houser new home
    Wyomissing, PA
  • “Great experience, took good care of me. Thanks again .”
    Jennifer Rogers
    Birdsboro, PA
  • “I like that the product is temporary, the company stands behind their installation, the salesman & install team were great.”
    Perri Shanaman
    Richland, PA
  • “The salesman who sold it to us was wonderful. He explained in detail to us so we could make an informed decision. After we signed the contract, the gentleman who installed it was a treasure. What a very nice young man. We could not be more satisfied with the whole process.”
    Charlene Leisey
    Reading, PA
  • “Scheduling, consultation and installation times were all honored and every person I dealt with was friendly and helpful!”
    Jeanne Blum
    Leesport, PA
  • “The stairlift is great! We use it every day. Thank you.”
    Karen Taney
    Blandon, PA
  • “Very prompt, courteous and professional”
    Ragesh Patel
    Gilbertsville, PA
  • “The reliability. Workmanship”
    Randy Noll
    Topton, PA
  • “Efficiency”
    David Woodward
    Allentown, PA
  • “Employees were courteous.”
    John Schaeffer
    Meyerstown, PA
  • “On time, very helpful, high quality.”
    David Freed
    Boyertown, PA
  • “Service repairman exceeded my expectations in addressing performance of our chairlift.”
    Bill Wertz
    Reading
  • “Technician was great. Product, at this point seems durable. Very smooth. Safety features are great. Much nicer than many units out on market.”
    Clay Reilly
    Macungie, PA
  • “Professionally done and made my mom’s life so much better by installing the stairlift.”
    Diane Spignesi
    Wyomissing, PA
  • “We are very pleased with the purch and installation of the Bruno Stairlift. First Jordan did a great job helping us choose. Plus the rapid installation. The installer did a great job putting it in and teaching us how to use it. We love it. James”
    Jim Germain
    Wyomissing, PA
  • “They work.”
    Frank Elardo
    Reading, PA
  • “Technician came at the agreed upon time. He was very professional and courteous. The chair was more expensive than some of the other brands but I believe it was well worth it in the long run.”
    Brooke Sell
    Royersford, PA
  • “Sales and service tech were great. Customer service also”
    Angela Scorzetti
    Lititz, PA
  • “I love my chair. It is so easy to use. My family has been very concerned that at some point as I aged I could fall down the stairs . . .Not a Good Option !!! They are very happy I pirchased it. The young man who installed the chair was very friendly and professional. I have told several of our friends why I purchased the chair and how satisfied I am with it. Your showroom in Newark was very handy. I had the chance to try out several models. The price is reasonable. Robert Kane Kennett Square, PA”
    Robert Kane
    Kennett Square, PA
  • “Quality product with fantastic service and installation.Everyone was very courteous and followed up on everything they said they would do.”
    Ronald Greaser
    Allentown, PA
  • “The service can’t be beat and the chairlift works great. Thank you 101 Mobility.”
    Carol Vogt
    Shoemakersville, PA
  • “Easy to work w under difficult situations”
    Jackie Lombard
    Fleetwood, PA
  • “We are really pleased with the new stair chair. It has made it so much easier to access the second floor of our home. Also, we were very happy with the installation work that was done by the technician, Alex. He was very professional and answered all our questions.”
    Kevin Weaver
    Elverson, PA
  • “Everything”
    Candida Affa
    Allentown, PA
  • “Prompt, courteous, good customer service. Sturdy equipment.”
    Barbara Kurtz
    Downingtown, PA
  • “Everything from ordering the stairlift to installation was handled efficiently and professionally. Technician was friendly and answered all questions and gave advice on using and maintaining unit. Stairlift is working well. Thanks.”
    Daniel Solove
    Allentown, PA
  • “Your service person Jake who installed our chair was absolutely amazing. He did a great job installing it as well as explaining how it works and demonstrating the process. We even did a trial run to make sure I had no questions about operation. The chair is easy to use and relatively quiet. We are so pleased. I have already told many friends and family about how satisfied we are.”
    Elspeth Moate
    Lititz, PA
  • “A totally positive experience! From talking with Tonia and Samantha at the office, Jordan’s visit to tell us about installation and the installation by Rich! Everyone at 102 Mobility is pleasant and knowledgeable. Highly recommend this group if you are considering a chair in the Lehigh Valley area!”
    Al Kalbach
    Allentown, PA
  • “The product has been so dependable for all the several years I have had it in service. Even after 1 call there was only a minor problem which was not really necessary for a call but I wanted to be sure. I would never give it up.”
    Joan Eberly
    Terre Hill, PA
  • “The stairlift is awesome and has been a great help to my husband. He is able to get upstairs now when he needs to. There was a slight issue when installing due to a handrail being in the way but you even took care of that. I really appreciate everything you did and it was done within a week of ordering! Thank you!”
    Donna Bent
    Stowe, PA
  • “The stairlift is easy to operate. We are now able to go upstairs and no longer have to do our bills on the dining room table. It is convenient. We thank you very much. Our installer was great.”
    Karen Taney
    Blandon, PA
  • “Reasonable prices, lift does exactly what we need!”
    Mark & Trudi Noppenberger
    Lebanon, PA
  • “The Bruno stairlift is as advertised - sturdy and smooth operating!! Your serviceman did a very good job installing it and teaching me how it operates.....”
    Beryl A Dyer
    New Holland, PA
  • “From the first phone call to the final instillation everything was done perfectly. Couldn't be happier.”
    John Davies
    Oxford, PA
  • “101 Mobility met our deadline! It wasn't easy with the lack of supplies that are available for builders today..... But, they made it work! As the job went along day-to-day each person who came to do their specific piece could not have been more friendly and courteous and went above and beyond what I may have expected initially. I always have a lot of questions. Everyone respectfully gave me answers. When there were changes to be made or things that would not work for me they made the changes. Some of those changes were easy but due to the supply issues they became very difficult! My husband and I wish to sincerely thank everyone involved because it made our wheelchair bound grandson the happiest 17 year old in the world to have a lift and deck! He now says "I can come to see you and Kaiser (Pop Pop) anytime!" We can get him into the house without 3 adults lifting him up 6 steps! Forever grateful ❤️. Diane and David Dreibelbis”
    Diane Dreibelbis
    Fleetwood, PA
  • “The chair lift has improved my life in my 2 story home.”
    Kelly and Matthew Reagan
    Morgantown, PA
  • “Quick response to my original inquiry. Sales rep explained everything in detail so I knew exactly what I was getting and represented the company very well. The installer was exact on time. Clean and neat installation. Operation and service warranty was clearly explained.”
    Dave DiMonte
    Downingtown, PA
  • “Product met my expectations. Sales, installation team and office personnel were professional and extremely knowledgeable”
    Tom Mahoney
    Bernville, PA
  • “101mobility is an excellent company to do business with. The company from top down to the installers is extremely customer orientated. I would highly recommend 101mobility to anyone needing a stair chair. They patiently solved all my questions but one. The one problem is beyond 101mobility to solve. i will come back to my issue shortly. I purchased the Bruno stair chair. Bruno is also an excellent company. Their stair chair is a top of the line product. Their engineering and drafting department have produced a very good product. The drafting department redrew the mechanical drawings 3 times at my request. The stair chair glides flawlessly up and down the stairs. Bruno solved all my concerns but one. The one problem that 101mobility could not solve must be solved by Bruno. Bruno refuses to resolve the user's chair issue. The issue has to do with the user's body type. Normally the user can sit in the chair with the users back touching the back of the chair, with the users feet on the footrest there is normally 5 inches knee clearance to from the facing wall. I have had several people ride the well designed chair lift and their knees were 5 to 7 inches from the facing wall. Keep in mind that a stair chair is usually purchased because the user has some challenge going up or down steps. This user of the stair chair has some physical challenges. This user has advanced diabetes. This user is 5 foot tall, has an Endomorph Body type (Short, Stocky, Wide hips, with a very short femur bone). When the user sits in the chair, the user cannot sit all the way back. There is about 4 inch gap between the user's back and the back of the seat. The user cannot sit further back because the front of the chair seat is touching the inside of the user's knee. This is because of the user's short femur bone The user's hips required the purchase of the larger chair. The users knees are about 2 inches from the wall and her toes hit the wall. I tried sever times to have Bruno address this problem. A shorter depth seat by 3" would solve the problem. Bruno sales people tell me that they only have two chair sizes and that it is not profitable to tool up a special needs chair seat. I asked 101mobility to purchase another seat with metal mounting plate. I know I can find someone to shorten the seat by 3 inches. 101mobility told me they would not purchase the parts because it may void the warranty. I have made my request to 101mobility 2 weeks ago and have not heard a word about warranty. For the average body type the Bruno stair chair would be perfect. Bruno is an excellent company with a very capable engineering department. Bruno refuses to address this chair design for this user. Because of the lack of selection of Bruno chair sizes and the unwillingness of Bruno to accommodate this users request, all the 5 hand rails had to be removed. The user will spend an additional $3,000 to relocate new handrails. The user spent $14,700 for the stair chair. It is hard to believe that Bruno has not experienced and solved this problem before. The only part of this stair chair system that has been under engineered is the seat without an adjustable depth. I will emphasize that the Bruno stair chair is an engineering marvel to behold. The stair chairs are designed with a specific user in mind. Bruno fell short when it comes to this user to sit properly in a chair that is 3" too deep, width is perfect. I expect Bruno to give me a satisfactory resolve to this survey within 9 business days of receipt of this survey.”
    John Volpe
    Coatesville, PA
  • “prompt and very knowledgeable staff. Jordan was extremely informant about the product. also Damian was extremely prompt and knowledgeable. we were very [pleased with your staff. Kudos to 101 Mobility”
    Ronald Kurilko
    Elverson, PA
  • “Everything was straight forward and there were no issues with the installation. I was grateful that they were able to install the stair lift so quickly. The technician was polite and respectful of the property. He also cleaned up after himself even vacuuming the area he was set up in.”
    Yuen Amicone
    New Holland, PA
  • “Product works great, but service is much too expensive!!!”
    Timothy Lamon
    Blandon, PA
  • “Everything works great and the staff was outstanding”
    Barry Molynaux
    Coatesville, PA
  • “The freedom and support it gives my mother to get up and down the stairs. Less stress on the family physically.”
    Teresa El
    Wilmington, DE
  • “FINE PRODUCTS, GREAT SERVICE. I WON'T BE BACK. I HAVE 2 CHAIRLIFTS NOW. BOTH FROM YOU.”
    Michael Davies
    Shillington, PA
  • “They made the st airlift work for us we love it it lets us go downstairs without worrying about stairs”
    Gwen Hess
    Paradise, PA
  • “Everyone was awesome”
    Jennifer Ford
    Newark, DE
  • “The products a a1 An service is great 👍”
    Anthony Parker
    Smyrna, DE
  • “The product is amazing and the staff is awesome!!”
    Christine Mason
    Bear, DE
  • “Very pleased , great communication throughout, consultation with Jordan, installation with Rich , right down to the billing and scheduling with Samantha . Best of all my father in law loves his chair lift ! David R Buckwalter Lititz Pa”
    David Buckwalter
    Lititz, PA
  • “Professional, knowledge, caring staff. From the people taking calls and selling, to the guy that comes out measures, takes pictures, summits estimate. To the installation techs. Thank You”
    Mark Kessler
    WIlmington, DE
  • “your salesman and installer were great. Very informative and were caring they did a great job for 101”
    Bob Pettit
    Shillington, PA
  • “The stairlift is excellent, and customer service repair techs are professional, knowledgeable, and very pleasant.”
    Marge Demaio
    Morgantown, PA
  • “Customer service is top notch! The install happened the very next week after I placed the order. Professional service.”
    Judy Eisenhauer
    Lebanon, PA
  • “Loved dealing with 101Mobility. They were very helpful for any questions/concerns. Very friendly, professional. I would recommend them to anyone that needs bath remodel.”
    Elizabeth and Tim Royer
    Boyertown, PA
  • “The service men were very polite and professional. The product thus far works well, and will be a way I can keep my husband home, he will be able to go to different levels of our home without wearing himself out, and it's safe. Everyone I talked to on the phone were informative of the product and answered my questions. I can't wait for my husband to come home (which is tomorrow) and be able to move from one level to another so he can go in and out of our home without getting tired before we get outside. It will give him and us a better quality of life and save his energy to enjoin doing things he wants to do and give him his confidence and independence back.”
    Gail Shirk
    Narvon, PA
  • “The informative and friendly customer service plus the service tech Rich.”
    Pam Watson
    Wilmington, DE
  • “Great sales person, great installer, great product!”
    Beth Truax
    Talleyville, DE
  • “Your technician was very thorough and he did the repair quickly.”
    Valerie Behan
    Downingtown, PA
  • “Efficient and effective.”
    Laurie Latimer
    New Castle, DE
  • “quality and performance are excellent”
    Eric Kautz
    Elverson, PA
  • “Your staff was very good. From the first contact to the finished job. Everyone was knowledgeable and cheerful. Thanks for being there.”
    John Groot
    Quarryville, PA
  • “Damien was on time, began work immediately and continued until the job was complete. Including cleaning up. As for the Bruno chair, my only criticisms are the footrest seems very flimsy and I would much prefer up/down rocker switches on the arm to the paddle switch.”
    Robert Hopple
    Pottstown, PA
  • “Stair Lift is good quality. Sevice was excellent”
    Genny Crampton
    Wilmington, DE
  • “The service technition was wonderful installing stairstepper. The devise is great. Beat all expatitions.”
    Richard Green
    Middletown, DE
  • “It’s perfect for our needs. Made in America. Local business. The workers were very professional and knew what they were about. Very pleased with our stair lift.”
    Catherine Singletary
    East Earl, PA
  • “I asked one week and I had a Bruno Stairlift installed the next week. They were quick and easy to work with.”
    Jose Gonzalez Jr
    Lebanon, PA
  • “The representatives were professional, knowledgeable, clean and courteous. The products are of excellent quality and are professionally installed.”
    Jane Wiggin
    Wilmington, DE
  • “From the salesman to installer we were impressed with their knowledge and friendliness.... The chair runs quiet , and is easy to get on and off.... Would gladly recommend this product.”
    David Ray
    Newark, DE
  • “The service, install and product are GREAT. Thank you!!!”
    Vaughan Sawdon
    Wilmington, DE
  • “Don’t know what we do without it 101 worked w me, and were courteous, kind, compassionate, caring. They were professional and took safety precautions during these trying times.”
    Jackie Lombard
    Fleetwood, PA
  • “A truly wonderful, high quality product and service were given to us by your gifted technicians Mike and Ernie. They are seasoned gentlemen, respectful, courteous and very professional in every way. They were punctual, performing the difficult installation of the FlexStep wheelchair lift/disappearing steps unit in a flawless manner. Their work at our home is worthy of being used for the manufacturer's advertising program. We are very proud of the results, and it is a joy to show off the installed unit to neighbors and friends. Thank you so much, Ernie and Mike, for your dedicated efforts to give us your best!!! Mary & Levander Lawson”
    Levander Lawson
    Smyrna, DE
  • “The person who came and put in our ramp was excellent and made sure everything was perfect before he left!”
    Susan Berkheiner
    West Bradford Township, PA
  • “It was on time”
    Able Hands
    Newark, DE
  • “Responses to my request for information were very prompt. Jordan did a good job of evaluating our needs and providing feedback to our questions. Rich, our installer, was very professional, did a good job installing the 2 lifts. He took time to explain the use of the lifts to my 97 year old mother that will be using the lifts. He also took me over the maintenance items I should perform. Very nice person.”
    Randy Saylor
    Hamburg, PA
  • “Services are great. Product so far so good.”
    Martha Figueroa
    Reading, PA
  • “The service was timely and informative. It was easy to order the products. The installation was efficient. We are very satisfied with the product.”
    Ed Schlosser
    Newark, DE
  • “Everything is great.”
    Bonnie Plummer
    Lancaster, PA
  • “The office lady was very friendly and found my batteries immediately. I hope she remembered to order more batteries as I thought she said I got the last set.”
    David Kucera
    Honeybrooke, PA
  • “Knowledgeable about product, professional, caring, respectful of property”
    Nancy Price
    Wilmington, DE
  • “My husband needed a wheelchair ramp to come home from rehab after suffering a stroke. The physical therapist was unable to find a safe way to get him into the house. With just one week until his discharge 101 Mobility came to my rescue and installed the ramp before my husband came home. 101 Mobility made a difficult time easier. The staff, especially Samantha were extremely considerate and showed compassion for our situation. They delivered a safe reliable product”
    Cheryl Wiercinski
    Wilmington, DE
  • “Very attentive to details and customer service.”
    James Waddell
    Breinigsville, PA
  • “Everyone that we have dealt with has been professional, kind and knowledgeable. A pleasure to deal with.”
    Sally Rifenburg
    Middletown, DE
  • “When the product arrived it was exactly as was described, Low profile so it doesn't take most of the stairs.The mobility staff from office to installer was a pleasure to deal with,they made the whole process simple to do which is something I needed while dealing with some terrible things happening to my husband. I would highly recommend mobility one.The installer went above to make process easy,making some great ideas to make the finished product less cumbersome and more fitting into decore of my home.”
    Roberta Angus
    Lebonon, PA
  • “The product looks to be very well made with high quality materials. The service technician was very nice and polite. His instructions and demonstration was very clear to understand.”
    John Wezner
    Gilbertsville, PA
  • “We had a sudden need for a stairlift for a 40 yr old with complications from an unexpected brain surgery. 101 Mobility was able to do an in house evaluation the next morning and the install 2 days later. Everything was done quickly, efficiently and well. Customer service all around was super, whether it was office folks or install techs.”
    Jodene Hoover
    Lebanon, PA
  • “The automatic door opener is a great help to my wheelchair-bound sister. The installer came on schedule, and everything was done carefully and well.”
    Isabel Leininger
    Wilmington, DE
  • “Had a faiulty equipment issue and they helped me diagnose and repair”
    Tony Damiani
    Schwenksville, PA
  • “I'ts very easy to use”
    Patricia Mann
    Royersford, PA
  • “101 mobility was fantastic from the start honestly great from the quote to installation would defentaly use again”
    Gerard Oleary
    Pottstown, PA
  • “Courteous, professional and prompt service!”
    Kathleen Lumsargis
    Exton, PA
  • “Working with 101 Mobility was incredibly easy, efficient, cost effective, and the staff are very knowledgeable.”
    Lisa Van Alstine
    Wilmington, DE
  • “The salesman and service techs were wonderful”
    Patricia Reiser
    Collegeville, PA
  • “Quality product with high quality company reps to explain everything to you. Installers were first class! Mike and Damian arrived precisely on time.When they finished they cleaned up and not a speck of dust or trash was left behind. Remarkable! They explained the operation of the chair lift in great detail and would not depart until they were confident we could operate the unit in their absence. Definitely would be willing to recommend 101 Mobility.”
    Mike Tysowski
    West Chester, PA
  • “It was a pleasure working with everyone. So far, e erything is working well.”
    Pat Sponaugle
    West Chester, PA
  • “So far so good! Love my Bruno! Love being able to get upstairs to my bathroom for a shower....finally. Technician who installed it was kind, courteous and knowledgeable. From the first phone call to the completion of the install everyone was great and made the purchase very easy. Great respect for this company and product. Anyone considering purchasing this well made product should not fear calling this company. Also during these trying times with the COVID everyone coming into the home wears a mask and keeps their distance....nothing to fear.”
    Donna Dewalt
    Allentown, PA
  • “Satisfaction”
    Bam Rapmoko
    Lancaster, PA
  • “The sales representative and installer were very professional, timely and courteous.”
    Neena Burnett
    Smyrna, DE
  • “Service was fast and went well. I was pleased with how sturdy the rail for the seat seems as it travels up the stair case.”
    Kelly and Matthew Reagan
    Morgantown, PA
  • “We are very happy with our stair lifts. We had to have 2 put in because we have a bi-level home. They are easy to use and the installers were very courteous and helpful and explained exactly how to use and take care of them. The sales rep., was not pushy and answered all our questions. We liked your company because it is family oriented and there is a local location and the warranty is excellent.”
    Joan Jastrzembski
    Reading, PA
  • “Quick and very professional.”
    Susan Christman
    Oley, PA
  • “Great to deal with .. Highly recommend”
    Steve Ross
    Collegeville, PA
  • “The service was excellent and the price was good.”
    Margie Stanford
    Denver, PA
  • “I was very pleases with Jordan the sales rep. Both he and Rich were very courteous. My husband and I were pleased with the quality of the product.”
    Dorothy Knerr
    Macungie, PA
  • “Your customer service. I wish there were more repair opportunities.”
    Theresa Dettinger
    West Chester, PA
  • “My husband is totally happy with his chair. The installation was clean,the installers were very professional an polite The salesperson explained everything an was very thorough,so everything was done in a timely fashion.”
    Roberta Taylor
    Smyrna, DE
  • “EveryBody was very good. The installers were very nice very good time. People on the phone we’re very nice and try to help. Only problem is there could be a mark on the door jam where they have put in the railing.”
    James Vathis
    Townsend, DE
  • “The service technician was awesome, well-informed & very knowledgeable. Thank you for all of your help during a very challenging time in our lives.”
    Lisa Gibbs
    Honeybrook, PA
  • “Everything! From the initial phone call, to the installation and everything in between 101 Mobility was great. Very professional and supportive and worked hard to help with mom’s challenges. Thank you!”
    Kelleanne Smith
    Kennet Square, PA
  • “To whom it may concern, I would like to express my extreme satisfaction with 101 Mobility in regard to a recent elevator installation in my home. During the entire process - 101 Mobility was very easy to work with and very accommodating. The 101 Mobility installers that came to my home were very professional, polite, trustworthy, always cleaned up any areas they worked in, and went above and beyond to ensure that the installation progressed without incident and that I was not inconvenienced during the process. Based upon my outstanding customer experience – I would highly recommend 101 Mobility. Thank You, Dimitra Novakis”
    Dimitra Novakis
    West Chester, PA
  • “The phone contact was great. The specialist was was very good. He answer all questions and was was on top of all information pertaining to the stair-lift. The installer was also very good. He handled himself top notch. He was a good representive of the company.”
    Gary Kondzielawa
    Newark, DE
  • “We were very pleased with the presentation from the representative and LOVE the chair.”
    Christine Johnston
    Blandon, PA
  • “The unit was fairly priced and installed quickly.”
    John Piechoski
    Wilmington, DE
  • “Highly recomend and Tonja in the Office couldn't have been more helpful and Rich the fellow who installed stair lift couldn't have been more helpful. I will find their last names but just returned to New Jersey from Malvern, Pa. as it was an imergency and they couldn't have been more helpful. Highly recommend 101 Mobility. Charles and Lolly Dudas”
    Charles Dudas
    Malvern, PA
  • “Ease of unit and your service guy was great!”
    Mike Poysden
    Collegeville, PA
  • “From the initial meeting to the end of the process, I felt the communication was excellent. The work was completed on time, I received weekly updates which I could pass on to the homeowner and the finished product was great. Once the project was complete, and the homeowner had concerns, they were addressed immediately. I feel 101 Mobility went about and beyond.”
    Franklin Vargas
    Allentown, PA
  • “Prompt sales follow up and lift installation.”
    Vinton Bossert
    Newark, DE
  • “Has made access to the second floor so easy.”
    Isabel Sinclair
    Newark, DE
  • “schedulers were accommodating and installers were thoughtful”
    Carol Zarrilli
    Malvern, PA
  • “Great team effort. I believe that Robert and Mike did a great job during the installation phase. They wanted to ensure that the site was correctly ready to handle the unit and that all supports were correctly in place before they proceeded to complete the installation. The entire team from sales to on going project management were on point. Great job. Thank you again for everyone’s help. Joe Cacchio J.J. Cacchio Enterprises, Inc.”
    Joe Cacchio
    Coatesville, PA
  • “Everything”
    Elizabeth Lacinski
    Newark, DE
  • “I like everything about your BRUNO Elite Custom Curved Rail Stairlift and your staff. Michel Ragland is very professional and knows his product so well when answering any questions or service concerns I might have had. Michel Ragland's son was also very professional and knowledgeable when he came to do the measuring for my stairlift installation - I was impressed that he used laser beams to get exact measurements. Also the two service men (sorry, I forgot their names) were also very professional, knowledgeable, and kind to me. They were extremely organized and knew exactly what they were doing throughout the entire installation. They cleaned up all the boxes and even vacuumed the entire area around where the stairlift was installed. I could not have been happier with the entire process from beginning to end. John Emerick”
    John Emerick
    Reading, PA
  • “Your representative, Jordan! He was helpful, knowledgeable, friendly and willing to help us with all our questions and ideas. He provided service that was above and beyond what we expected. Thank you.”
    Suzanne Rinker
    Elverson, PA
  • “The initial phone call was so informative and complete. Everything was explained to me. The home visit and install were smooth, professional and exactly as explained.”
    Lorraine Steidler
    Dowingtown, PA
  • “I am very happy with my new chair chair. Every person with 101 Mobility treated me with respect and outstanding professionalism. I highly recommend this business.”
    LeAnn Redford
    Elverson, PA
  • “I was able to rent the item needed instead of having to purchase.”
    Nancy Markisohn
    Wilmington, DE
  • “Excellent customer service and installation”
    Linda Sullivan
    Smyrna, DE
  • “Everyone at 101 Mobility was very knowledgeable, courteous, and professional. Great communication during the production process and our rail system was delivered when promised. Our team of installers were exceptional, and they spent the time helping us understand the "in's and out's" of the system. Pleased with the entire process!”
    Mark Cutler
    Collegeville, PA
  • “I was very appreciative of the time your team took to come to our community and demonstrate the Raizer lift.”
    Josh Bashore-Steury
    Lancaster, PA
  • “Great product and services. Thanks.”
    Richard Katz
    Glenmoore, PA
  • “Very happy with promptness of response time, for initial visit. Happy with communication, and the installers care to my home. Would recommend this installer, and the Bruno brand of stair lift.”
    Jim Brown
    Ephrata, PA
  • “We installed a Stiltz Lifton Trio Lift from the garage to the first floor. Once the permit was obtained from the township the job was completed within days. Great equipment, looks great, works great. Custom design and work was completed for the garage floor to accommodate the wheel chair. I would say 101 Mobility is a first class company, and tech Mike is a first class installer.”
    William Ferinde
    Lancaster, PA
  • “From start to finish our experience with 101 Mobility was friendly and professional. Any questions we had were answered in a timely manner and I never felt like I was bothering them. I had contacted another company that also sold the Bruno Vertical Platform Lift (VPL) and had someone come out and do the measurements but never received an estimate. We have used it several times to get my mother out to various appointments and what used to take almost 15 minutes now takes less than 5 minutes and is so much easier and safer that my father can get her in and out of the house and to the garage on his own. Before he would need help doing so because my mother doesn't do steps well. I did want to thank the technicians who installed the lift; my mother fell forward off the couch while I was at work and my father was taking one of his daily walks. When he got home and found her on the floor he asked them to help him get her up off the floor. They were gracious and stopped to help, but they wouldn't let him help, the two of them knew how to pick her up safely and did so and put down on the couch. That act alone confirmed that 101 Mobility was the right choice.”
    William Kline
    Emmaus, PA
  • “Excellent service. Product exactly as promised?”
    Martha Segel
    Allentown, PA
  • “Being able to talk to a person when you call, prompt reply when you have a question, professional salesman and individuals who install the units having knowledge of product.”
    John Wells
    Wilmington, DE
  • “The stairs is great!”
    Phyllis Rudisill
    Newark, DE
  • “QUALITY”
    Jeffrey Reitz
    Slatington, PA
  • “Professionalism, sense of urgency, quality.”
    Ioan Tarau
    Coatesville, PA
  • “Friendly staff, salesman able to answer all of our questions, installer was pleasant & knowledgeable, chair lift well made, demonstration on how to work it was easy to understand....I am very pleased with my purchase.”
    Alexa Curyk
    Pottstown, PA
  • “EVERYTHING!”
    Eugene Poli
    Thornhurst, PA
  • “Great help caring have our mothers”
    Diane Hottel
    Oley, PA
  • “Great help and service”
    Carl Bard
    Reading, PA
  • “quick and qualiity”
    Jim Maurer
    Gilbertsville, PA
  • “Smooth glide chair, doesn't take up a lot of space, is eye appealing.”
    Carol Wilkins
    Hanover Township, PA
  • “I love the quick and speedy service and ease of operation”
    Robert Kelley
    Collegeville, PA
  • “The repair person was expert at his work, courteous, clean, on-time, and got the job done professionally, at agreed upon terms. Can’t beat that.”
    Gloria Heffner
    Reading, PA
  • “Product is well made, company is responsive to concerns and makes adjustments, everyone is extremely professional.”
    Janice Mongan
    Allentown, PA
  • “Great customer service. Service technician Rob, was very meticulous, knowledgeable and helpful when it came to my questions and concerns. Will not hesitate to contact 101 Mobility in the near future. Thank you all for your help.”
    Felicia Fox
    Randallstown, MD
  • “Everything”
    Marc Yankovich
    Allentown, PA
  • “Love the manufacturers that 101 Mobility represents. Sales and service were great and I would highly recommend them to friends and family”
    Dupree
    New Castle, DE
  • “Was hoping chair lift would have lasted longer before it needed replacement”
    Scott Arndt
    Bern Township, PA
  • “My chair lift works like it is supposed to.................”
    Fritz Moeller
    Reading, PA
  • “Satisfied with product and installation.i”
    James Simmons
    Macungie, PA
  • “good service”
    Ricky Krause
    East Greenville, PA
  • “Speed of response”
    Pam Nester
    Kutztown, PA
  • “Your technicians are pleasant and understanding of the problems with the stairlift. He not only fixed the problem but showed me how to clean the rails and contacts. He was very informative.”
    Carol Huber
    Macungie, PA
  • “It works for me”
    Barbara Sweigart
    Reinholds, PA
  • “on time service,helpfull employees”
    Arlene Lenhard
    Wilmington, DE
  • “Quick response.”
    Gordon Sanders
    Wilmington, DE
  • “The stairlift works beautifully! The installer was friendly and so easy to work with. Everyone I talked to at 101 Mobility was friendly, cheerful and very helpful.”
    Joan Gummey
    Chadds Ford, PA
  • “Technicians arrived on time and quickly and quietly went about accomplishing the installation. Very pleased with results.”
    John Farr
    Wilmington, DE
  • “Stairlift works great. Except it has started to beep when parked at top or bottom of stairs even though the battery is fully charged. It stops when the chair is moved a little bit up or down from top or bottom. It started doing this about a week after installation. I will be contacting 101 mobility to have a technician over to check the alignment. Chair is still under warranty. I’m hoping it is a minor electrical glitch or something that can be easily fixed.”
    Mary Jo Heacock
    Boyertown, PA
  • “Just recently received our stairlift, it has been a God sent. No problems so far. Jacqueline R.”
    Casey Ceasor
    Wilmington, DE
  • “Each worker was polite and worked hard installing the devices. Both the chair lift and vertical platform lift are easy to use and are functioning well.”
    Dan Maynard
    Wilmington, DE
  • “My biggest complaint is we’re feet placement is plus the front sharp edge”
    George Liepins
    Reading, PA
  • “Nothing I believe you did a great job. Rick”
    Marjorie McGrath
    Emmaus, PA
  • “Would have like to have a case for the raizer m instead of putting it in a trash bag to store it if I would have known that I had to pay extra for it I may have upgraded to the electric one”
    Steven Leto
    Parksburg, PA
  • “ever thing went well thanks”
    Ricky Krause
    East Greenville, PA
  • “Not much couple elettrica issues but Damien was immediately responded... You need to give him a raise”
    Dennis Leonard
    Coatesville, PA
  • “Well done..”
    Roger Landolt
    Talleybrook, DE
  • “came out sooner my mother needed xcess to get around the house took 4 days the man was nice and did a good job”
    Ricky Krause
    East Greenville, PA
  • “I am very pleased with my stair lift. It is so convenient to use. The worker who installed it was very good and very polite. He did an excellent job. I am so glad I have the lift.”
    Joan Eberly
    Terre Hill, PA
  • “Better communication”
    Michael Travis
    West Chester, PA
  • “The service and employees are great. However, the cost of install and removal is prohibitive and seems excessive.”
    Jerry Rhoton
    Spring City, PA
  • “The phone purchased had several negative comments as noted on customer reviews. Customers should be given both the pros and con's of an item prior to spending $700 on a phone.”
    Martell Robert Martell
    Perkiomenville, PA
  • “The initial order was not completed very well and was not coordinated as smoothly as it should have been. Installation was coordinated well and installed on time. Follow up requests have gone unanswered after several weeks?”
    Gary Raymond
    Lancaster, PA
  • “Tell me that my staircase was too narrow to usable with the size of the chair and track. The only way it is usable is for me to sit sideways or stand on the foot pad.”
    Brooke Sell
    Royersford, PA
  • “The install guys laid their tools on the solid wood hall floor. Not sure whether it was that or something else, but they left deep gouge marks in the wood at the top of the stairs.”
    Curt Zimmerman
    Ephrata, PA
  • “It would have been better if the salesman had explained to us that the entire process could take over a month. We would still have bought the elevator, but we would have changed our schedules so that it wouldn't have been such an inconvenience. I came home from hip replacement surgery to a crew of installers and no elevator. I could have changed my surgery date. It's never good policy to make promises you aren't sure you can keep. It's much better to give the outside scenario so that the customer will be happy when, hopefully, the job is finished ahead of schedule. Still, we're thrilled to have the elevator working now - it's a game changer for us, although they still need to come back and work out some kinks.”
    Carole Chantelau
    Collegeville, PA
  • “Would have helped a lot if you would have let me know when the warranty was up. Turned out that there was a problem with the remote control that would have cost me a thousand dollars to fix - a thousand I didn't have to repair it so I had to pass it being fixed. I gave my remotes to your tech so maybe someone could use them. I've since thought maybe I should've given them to you, I may be able to fix it now.....”
    Beryl A Dyer
    New Holland, PA
  • “The doors on our unit are not hung properly. The engineering costs were a lot more than discussed. I had to leave work in the middle of the day to give you a check that I think could have easily been mailed, when I told the scheduler that I could not meet them till after 3:00 in the afternoon, It was not very convenient.”
    Jason Landis
    Pottstown, PA
  • “Communication can be an issue. Craftsmanship is always top notch, though”
    Sharrel Stevenson
    Pottstown, PA
  • “There were a few things that bothered us, but the two main things that can be addressed are as follows: 1. The stairs that the lift was installed on has a runner. Prior to installation, we let the installer know that we did not want the lift support bolted in on top of the runner as we will eventually replace will something more narrow. Installer did this for all but one step. 2. In order for the cord to reach the power source, the installer needed to use an extension cord. This was done super sloppy and rushed . Please reach out directly to me for pictures and to discuss how we would like this to be addressed.”
    Francesca Ciro pronounced chiro
    Newark, DE
  • “The reason I am going with a 5 is because after only having it for four days I am beginning to realize some noises that could be problematic in the near future. One that concerns me is the splice that extends to the floor. It is a rough bumpy ride for the chair to cross over it, also at times when the chair is ascending it sounds as if the chair is laboring to reach the top. Aside from the tweeking that has to be done I love the unit. Thank You....Robert Woroniak”
    Robert Woroniak
    Allentown, PA
  • “Cost for repair visit that did not require parts was extremely expensive. Approx $250++ for less than two hours.”
    Charles Scalies
    Morgantown, PA
  • “First of all the rail is not mounted straight. It starts with 2” from wall and as it goes up, it’s 4” from wall. As I ride up, my knees go from not touching wall to being pushed against wall. I’ve called Bruno, they referred me back to 101 Mobility. I talk to them on the 16th at length, she promised she would return the call with additional information, needless to say she never called back. I waited all day today, June 17 and heard nothing. We are very unhappy with the installation. We were willing to do some changing if we needed two on our end, but with no return phone calls I’m at a loss. This was just installed Tuesday. The installer was here for five hours, and it winds up being crooked and we feel not 100% properly installed. Tomorrow is our day three and I’m very disillusioned that I will get a satisfactory response. You were asking what you can do to make things right, you can get someone out here immediately to measure and fix this correctly. If you were unwilling to do that, then you need to come and remove it from my home and refund me 100%. I will be more than willing to call another company to come out and install what I need.”
    Robyn Gibbs
    Breinigsville, PA
  • “On the day that our estimate was given we were quoted approximately $4000 including services for ripping a railing and banister out for clearance of customers knees. On the day Of installation we were told that it would be our responsibility to have this work done and he proceeded to install the starlift knowing that my wife would be unable to come downstairs knowing she had surgery the next day and left without trying to help in any way. We were also overcharged almost $600 for extra tracking when we only have 14 steps and that's standard. Beware they're only about themselves making money, the customers means nothing to them. I had to have another company come in and do emergency removal and pretty paid double because of short notice. I'd never deal with this company again”
    William Massie
    Reading, PA
  • “My husbands chair will take him upstairs, but it is a struggle to come down. Sometimes he has to walk, which is not safe. We called to have it fixed Friday or Monday. We had to wait until Friday to get it fixed. Fridays weather was bad in the early morning and when he didn’t come by four, I called. She was planning to call me, “when”? The person I talked to instead said that the scheduler wouldn’t call me back and it might be Thursday until they can come. Sometimes the chair will not bring him down at all. She never called back.”
    Harry Bentz
    Reading, PA
  • “We ordered a custom seat color (beige) for our Elite stairlift which your sale's rep Jordan assured us that this color was available, but he failed to order said color. Now to remedy our complaint, you want in excess of $700.00 to give us the color that we wanted in the first place. This is unacceptable and bad business on the part of Bruno and 101Mobilty.”
    Jim Owens
    Gilbertsville, PA
  • “Company was very responsive up until receiving payment. Afterwards, not responsive and did not return my calls to get an ETA on delivery. Was treated as a afterthought. Would not recommend.”
    Morgan Chandler
    Newark, DE
  • “When the system was installed I notified the installers I was not happy with the 4x4 quality and after spending almost $60,000 for a new deck that it diminished the entire esthetic. They asked if the office could charge the balance due on the same credit card used for the deposit and I told them NO, not until this is resolved. My husband had surgery day before install and I have been dealing with that since. I looked at my credit card transactions last night and I see without my approval your office charged the balance on my credit card!”
    Barbara Young
    Collegeville, PA
  • “The chair was installed last Friday. It was tested out-one up-once down. When the person that was to use it got home and used it, she went upstairs, got out, came down a short time later and the chair proceeded to beep every 5 minutes-5 times. We looked at the book and nothing addressed the problem so we called the company. Someone did answer, told us she thought the service guy that installed it was in the back, someone would call us and we never heard from anyone. Someone will be here on Tuesday to service it but we feel that is very poor service on a $2800 product that was just installed. You don't have an emergency number to call for someone to come out or give suggestions for fixing the problem. I would have thought that with someone calling on Friday and thefirst thing this morning to report there was still a problem that you would have had someone out here first thing. If someone were to ask me about your product I certainly wouldn't give you a very good grade for helping fix a problem. We have to shut the unit off after each use and hope the chair works after it has been shut off and on. It's very disheartening to be told you never have any difficulties and we had one the very first day.”
    Valerie Behan
    Downingtown, PA