Stairlift Warranty & Service Plans: 101 Mobility vs. National Competitors
If you’re in the market for an accessible home solution like a stairlift, you’ll likely be weighing your options to ensure you find the right product for you or a loved one, exploring the top reasons to install a stairlift and other helpful resources. When conducting research, you may also be wondering, what does a stairlift warranty cover? That’s where we come in. At 101 Mobility, we’re committed to providing top-of-the-line mobility solutions, like stairlifts, and next-level support to those who need it most. We’re also committed to transparency, and are eager to share info on what you should look for when it comes to stairlift warranties.
We offer some of the best and most inclusive stairlift warranties around, but we also believe you deserve the full picture. That’s why we’re excited to share information about our stairlift service plans, along with details about our competitors’ manufacturer warranties, so you can make the most informed decision for your well-being.
Beyond Stairlift Installation: Why Stairlift Warranties are Your Most Important Feature
When deciding on a stairlift, you’re sure to have a few questions, and are likely comparing stairlift prices, stairlift safety features, and more. Your questions are completely valid and you should take your time to find the right stairlift for your home. We offer a wide variety of stairlifts designed with features to fit your needs, including straight, curved, and outdoor options. But, during your search, you don’t want to forget to assess another important feature—stairlift warranties.
While cost and qualities are of course important, a stairlift’s long-term value is truly determined by its stairlift warranty—and all the support that comes with it. There are several terms out there that may cause confusion when assessing available stairlift service plans. Do you want a manufacturer’s warranty or a dealer’s comprehensive service plan? Do you need both? Let’s break it down and compare a stairlift warranty vs. service plan.
It is important to note that many of our national competitors only offer a manufacturer’s warranty. A manufacturer’s warranty typically comes with your stairlift purchase, but can be limited, often only covering defects and requiring you to find your own technician if you need urgent repairs. A dealer’s comprehensive service plan is more inclusive, often encompassing stairlift repair costs and stairlift maintenance costs.
Ready to learn more? Get insights on when it may be time to buy a stairlift and take a look at our stairlift reviews. Plus, check out our competitive and comprehensive breakdown below to get informed—and get one step closer to that perfect stairlift (and stairlift service plan) for your home.
A Stairlift Warranty Checklist: What to Look For
Before you begin comparing stairlift warranties, you’ll want to know what to look for and what to keep in mind during your search. And we’re here to help make the process easier. Here’s a list of questions that every stairlift buyer should ask before committing to a stairlift service plan.
Parts vs. Labor
If you do need a repair, do you want the warranty to cover both the parts needed and the labor required to install them? If so, a manufacturer’s warranty will likely not be enough and you may incur additional stairlift repair costs.
Length of Coverage
How long do you want the warranty to last on major components like the motor or gearbox vs. more minor pieces like the wiring or seat itself?
The Fine Print
What does the warranty not cover? Does it not apply to batteries or it is void in the event of a user error? You’ll want to make sure you know the details and have the coverage you need, when you need it most.
The Service Provider
Who is actually performing the service? Is it a local installer or a remote manufacturer that will need to come a longer distance?
Whether you need something in the short term or are aiming to find a stairlift lifetime warranty, asking these questions early can ensure you’re on the right stairlift warranty path—something you’ll thank yourself for down the road.
101 Mobility vs. The Competition: A Detailed Warranty & Service Comparison
So, what does a stairlift warranty cover? There’s no better way to compare your options than by taking a detailed look at them. Check out our chart below, designed to give you insights on some of the most popular stairlift warranties today. Get information on a Bruno stairlift warranty, an Acorn stairlift warranty, and our very own stairlift service plan provided through 101 Mobility. Start weighing your options now.
It’s important to note that stairlift manufacturer warranties may vary in length and terms depending on the specific product you opt for. Don’t forget to do your research to find the path right for you.
| Warranty Includes | Bruno (Manufacturer) | Acorn (Manufacturer) | 101 Mobility (Service) |
| Parts | Yes: Lifetime on major components, 24 months on other parts | Yes: 12-month coverage for defective parts only | Yes: Typically covered under the included manufacturer’s warranty |
| Labor | No: Stops 30 days after purchase | Yes: 12- month coverage when it’s related to repairing or replacing a part that is covered under warranty/ is related to a defective part | Yes: 12 months of included labor for service and repairs |
101 Mobility’s Approach
At 101 Mobility, we are proud to take a comprehensive approach to stairlift warranties, providing our deserving customers with the most help possible. We can help fill in the gaps, giving you next-level support—without any additional stairlift maintenance costs. If you’re looking for a stairlift parts and labor warranty, we’re here to make it happen.
First, we make the stairlift installation process easy. Then, after installation, we offer extensive repair and maintenance services to ensure your stairlift remains in top condition for a long time to come. We include a complimentary One-Year Limited Service Warranty on each new stairlift we sell and install. Here’s what we prioritize:
- Warranty: We combine manufacturer warranties on components, including lifetime warranties on major parts, with our very own service and support. We utilize our local labor to fulfill the warranty—and seamlessly complete repairs when you need them most.
- Service: Our local in-house service technicians are experienced, trained, and compassionate, ready to tackle all your stairlift service plan needs with care.
- Key Differentiators:
- Seamless Experience: We install and service your stairlift, so you never have to worry about finding another company or technician.
- Local & Responsive: Your accessibility needs are important to us and we understand that your stairlift should always remain safe and operational. Skip the wait that often comes with stairlift warranties. Our local technicians are in your community—and ready to respond to your service request or inquiry quickly.
- Proactive Service Plans: We also offer additional, optional service plans that go beyond the warranty for annual check-ups and more. When you choose our comprehensive extended warranty plan, you can extend your original 1-year warranty by 4 years, with:
- No deductible
- New and refurbished equipment
- A fast, simple claims process
- 24/7, year-round peace of mind and support
- Included batteries and remotes
Learn more about our specialized approach to stairlift service plans and take a look at the stairlifts we offer, including models from Bruno.
The National Competitors’ Approach (e.g., Manufacturer-Direct Models)
While you should absolutely take advantage of your manufacturer’s warranty, you may find that you need a little something extra. If you’re looking to rely solely on the manufacturer’s stairlift warranty, there are a few things you should keep in mind. Here’s what you can expect:
- Warranty: Many manufacturers offer only product warranties that cover replacement parts for small amounts of time. This often does not include labor needed for repairs further down the line or additional stairlift maintenance costs.
- Service: Many manufacturers’ call centers are remote, meaning you may have to find a local, third-party technician for repairs after your initial warranty period is over.
- Key Differentiators:
- Limited Local Support: Service is often outsourced or difficult to access.
- Labor Costs: Even if your parts warranty is still active, you may end up being responsible for a large or full portion of the labor when it comes to stairlift repair costs.
- Inconsistent Service Quality: The quality of service can vary greatly between third-party technicians, which can cause concern when you’re looking for someone you can count on.
The True Cost of Ownership: Why a Service Plan Is a Smart Investment
A manufacturer’s warranty has its purpose. But while a manufacturer’s warranty may cover defects, a service plan also covers normal wear and tear. When you opt for 101 Mobility’s stairlift service plan in addition to a stairlift warranty, you can rest easy knowing your stairlift will stay in top shape—even long after your warranty expires.
With 101 Mobility’s service plan, you’ll get:
- Annual inspections and tune-ups
- Extended labor coverage
- Prioritized service calls
Opting for a stairlift warranty is an investment in the longevity and reliability of your stairlift, helping ensure you’re able to retain the access in your home you deserve. Have questions about our stairlift warranties? We’re all ears and ready to help. Call us anytime.
Get Peace of Mind With 101 Mobility’s Comprehensive Stairlift Warranties
Having a stairlift installed in your home is one of the biggest decisions you can make for your safety, comfort, and accessibility. If you’re looking for additional information, check out our ultimate guide to stairlifts for seniors or explore our stairlift buying guide. And while you’ll want to compare price, features, customization, and more, you’ll also want to find the warranty that works best for you.
A manufacturer’s warranty is nice to have and comes with most stairlifts, including those you purchase through 101 Mobility. However, you’ll likely want a little something more to give you peace of mind. That’s where 101 Mobility can make all the difference. Our stairlift service warranty model is the best of both worlds, ensuring you never have to compromise and helping you score a great product backed by local service and support.
Ready to get started with the stairlift and stairlift warranty of your dreams? Request a free in-home consultation today.
