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Hear From Our Clients

  • “Bruno is a great product. But I love the friendly service and excellent workmanship. Explained every thing to us. Also it is a family business. And I like to support small business.”
    Paul Kaushal
    Vancouver, BC
  • “I would to thank you for a quick service great team work . I would recommend your product and service for anyone interested.”
    Mr. Chebib
    Surrey, BC
  • “In less than 24 hours after first calling, 101 Mobility had come and installed a Bruno stairlift. My family and I cannot express how grateful we are as the lift allowed my aunt to join us upstairs for meals and to laugh all together again. In her own word, my aunt said she has been able to feel a little bit normal again. Highly recommend!”
    Kailee Wright
    Surrey, BC
  • “Quick and efficient and friendly.”
    Sarah & Arieh Engelberg
    Vancouver, BC
  • “We had an immediate need for a stairlift to be installed in our home to care for my mother in law who just had urgent heart surgery. Grant and Guillaume shuffled their schedule to install lifts on the same day!!! This is the second time I called on Grant for an install of this nature. Service the first time around was top notch and that is why I was a returning customer. They did not disappoint.”
    Loretta Brown
    Coquitlam, BC
  • “Great responsiveness, friendly, helpful, genuinely caring and nice folks, well-done installation, delivered on all promises. One of the best buying / service experiences we've ever had. We highly recommend them.”
    Ross Greenwood
    Vancouver, BC
  • “Great service and very efficient.”
    Nargis Sunderji
    North Vancouver, BC
  • “Fast services in answering your phone/email, with installation, etc...co.pare to other companies I've t been rying to get a hold of 3 months before I found you on google. Keep up the good work! P.S: The installer, Pearse, was , very helpful in explaining how the STAIR LIFT works.”
    Lata Chand
    Toronto, ON
  • “A few weeks ago at 1 PM precisely the technicians from 101 Mobility arrived to install my new Handicare stairlift. It was like a choreographed dance, few words were spoken, actions were coordinated and the clean-up was methodical and quick. All signs of professionals in action. By shortly after 3 pm I was deep into my operator check out. I found the unit was very safe and intuitive to operate and best of all if was so functional. I could go up and down the stairs safely and quickly without fear of pain or falling. Hallelujah. To get to this point 101 really had to go through the wringer, winning competitions, getting approvals and arranging timings. They persisted and they won and I am very grateful that I had the winning company. The only problem now is keeping the grandkids of the stairlift. n.b 101 won the competition even though their price was higher than the other competitors as in the words of physio department "101 met the needs of the customer".”
    Russ Hellberg
    Langley, BC
  • “The problem was solved within minimal time and the guys were very polite with a good attitude! Darren”
    Darren Wiesner
    Vancouver, BC
  • “Prompt response. Very professional”
    Aditi Bhatia
    Surrey, BC
  • “Great service and product. Guillaume was polite and explained everything clearly to us. Thank you.”
    Taghi Azadi
    Coquitlam, BC
  • “Grant, the technician is friendly, knowledgeable and transparent. He walks extra mile for his services. Thank you”
    Attention: Jusuf
    Vancouver, BC
  • “Excellent product it looks nice and functions very well. Installer Grant did excellent work and did minor maintenance on our other stairlift.”
    Bob Rorison
    Surrey, BC
  • “Good service & reliable products”
    Mario Li
    Richmond, BC
  • “Friendly and prompt and reasonable price.”
    Eric Lofkrantz
    Coquitlam, BC
  • “we had a great meeting with 101 Mobility. they accessed my home that had 5 sets of stairs. they gave me a great price and did everything they could to make it happen. 2 weeks later after we went over what was needed everything was installed. i had access to my home again safe and mobile. we will install one set outside as well. they are great folks. i know they are running a business but i know that they cared for me as well. cant say enough good things about this company. thank you”
    Terry Kim
    Port Moddy, BC
  • “The chairlift was installed without any hassle - the two staff members who installed it were very polite and kind. We had absolutely no problems. Thank you and yes we would recommend 101 Mobility to our friends.”
    Coralie & Hans Schellhose
    Tsawwassen, BC
  • “nice response and professional services”
    Henry Tang
    Burnaby, BC
  • “Dealing with 101 Mobility has been a pleasure. Staff are friendly, knowledgeable, and efficient. We had an outdoor chairlift installed with which we are very happy. I would not hesitate to recommend this company to others (and have actually done so already). S. Loof”
    Sherry Loof
    Vancouver, BC
  • “I heard about 101 Mobility from a neighbour who spoke very positively of the Vancouver team and her experience, so I submitted a request on the website and got a call back within the hour to arrange an in-person consultation that week. Everyone was very helpful, provided great information, and communicated the next steps of the process.”
    Christian Behnke
    North Vancouver, BC
  • “I am extremely happy with our new Handicare stair lift. The product is amazing, very quiet as it goes up and down. The installation was seamless and professionally done. I am no longer worried about falling on stairs. Would highly recommend 101 Mobility. Jack Bramall”
    Heather Bramall
    Surrey, BC
  • “Grant provided informative and good information. Never bought one before, so his helpfulness was very welcomed. His bid came in significantly cheaper than a competitor (same product!). Installed promptly and so far so good.”
    Cathy Stokely
    North Vancouver, BC
  • “The fellow who initialy came was very forthright w/ all my questions and patient. There were so many things to address .....he was great. And, the day they installed the chair they were quiet as little mice & just worked straight thru until the job was done!! And, they were most responsive to the actual hookup to where I wished the plugin to be located...they understood what my concerns were & I apreciated that. It has been great - no issues...hope that continues”
    Olly Sumner-Richter
    Pitt Meadows, BC
  • “Good communications and quick professional installation, though the product shipment was late.”
    Jennifer Kuo
    Richmond, BC
  • “Guillaume did a great job. Every thing is working well. I feel more comfortable going up and down the stairs. cheers wayne”
    Wayne Reeves
    Vancouver, BC
  • “Presentation was informative, concise and helpful. Installation was professionally handled by Grant and Gill. Both worked quickly and efficiently ensuring stair area was clean when they finished. Would highly recommend .”
    Louise Adams
    Richmond, BC
  • “the speedy response and the same with the parts i ordered for our client”
    Norman Wilson
    Bella Bella, BC
  • “Thank you for your prompt and quick service. Easy to connect with and so glad we selected 101 Mobility!”
    Alice Sears
    Langley, BC
  • “Friendly professional explained product clearly installation fit precisely and everything was left the way it was found Very pleased with the presentation, installation and demonstration of product. The lift was installed only four days ago. Joyce Flemig”
    Horst Flemig
    Surrey, BC
  • “The service was fantastic! Efficient, professional and friendly! The product works great, my Mum is extremely happy that she has her independence back!”
    Melanie Prasad
    Richmond, BC
  • “Great service, the product works flawlessly day in and day out. 101 Mobilities have always responded to our request promptly. Their after sale service is reliable and dependable. Their prices are fair and competitive. I highly recommend this company.”
    Kenny Locke
    Surrey, BC
  • “So far, the ramp is functioning perfectly. The whole process from inquiry to installation was so efficient, professional and a great price. The rent-to-own option is financially very helpful .”
    Evelyn Anderson
    Vancouver, BC
  • “You were willing to look outside the box,and do differently to accommodate the client”
    Marshall Folk
    Toronto, ON
  • “The service was to decommission an installation of a stair lift. The boys were very efficient and polite and the team and management were very helpful to try to repurpose the unit within the townhouse development.”
    Bruce Hurst
    Richmond, BC
  • “The humanness, kindness of the staff and the quick service.”
    Lynn Champagne
    North Vncouver, BC
  • “Prompt service”
    Dave Sudbury
    Burnaby, BC
  • “I was impressed how your employee presented your company. He asked all the proper questions about my husband condition. I was never pressed in making a quick decision. Marion handel”
    Marion Handel
    Langley, BC
  • “Outstanding service! Technical knowledge, expert installation, personal qualities of installer.”
    Elmiro Argento
    North Vancouver, BC
  • “Guillaume's service was quick, efficient, professional, informative and friendly. We appreciate the options that were available to us as it was an uncomplicated process that was very reasonably priced. Grant's initial information provided over the phone allowed us to quickly make an informed decision on what was best for the family's home. Kathy was also super friendly over the phone and promptly sent us our invoice. Overall, from our experience beginning to end, was extremely pleasant and virtually effortless on our part. Thank you very much 101, from what we've seen, you're the best in the business and we're so happy to have had the opportunity to work with you on this important project. Best, SW”
    Kimmie Li
    Vancouver, BC
  • “Stairlift is of a quality build with a nice design. The power swivel and foot rest features was a very good idea. Safety sensors worked according to literature provided. Installation was on time and very efficient. Technicians were very professional and knowledgeable. Would highly recommend to others who are looking for similar product.”
    Perry Juong
    Burnaby, BC
  • “We were very pleased with the planning and work that John and his team with our in-home elevator project. On budget, on time, and onwards and upwards (unless you hit the down button, then it's onwards and downwards)”
    Paul Fisher
    Niagara-On-The-Lake, ON
  • “Thank you so much for installing the stair lift for us so quickly. Grant and the fellow he came with were kind and professional. The fact that he could come on 1 days notice meant that my mom could come home from the hospital. She's thrilled with the lift! Thank you once again! Eva”
    Eva Major
    North Vancouver, BC
  • “We trusted the products as we were confident with te man who was installing any if needed.We We were very pleased by the service we got.”
    Doreen Dybhavn
    Surrey, BC
  • “The stairlift is very reliable .it helps me greatly. The service is excellent .”
    Sanny Shek
    Vancouver, BC
  • “Selection of quality brand name industry products. Professional, knowledgeable, courteous and punctual service from the sales process through installation and follow up. Willingness to help select the right product for our needs. Passionate and compassionate owner and staff during difficult and trying times. Highly recommend both Grant and Kathy going forward to others requiring similar products and services.”
    Bill Lee
    Vancouver, BC
  • “Very professional and knowledgeable to meet my needs.”
    Russ Curnew
    Maple Ridge, BC
  • “The quality & service was very good.”
    Harry Loo
    Vancouver, BC
  • “prompt and efficient service at a great price”
    Martin Van Beek
    Richmond, BC
  • “Excellent, prompt service by knowledgeable, pleasant people.”
    Richard Wilson
    Surrey, BC
  • “Excellent service all round!”
    Joanne Marsh
    Vancouver, BC
  • “The human, kind, personal and approachable touch!”
    Marie Carolan
    Orangeville, ON
  • “friendly service persons”
    Ada Bartolomucci
    Mississauga, ON
  • “We had the stairlift installed at the beginning of the year and so far have used it only once, but I imagine we'll be very happy with it. The service provided has been excellent - professional, informative, patient and friendly. I wouldn't hesitate to recommend 101 Mobility.”
    Sherry Loof
    Vancouver, BC
  • “Fast friendly, efficient. And nice people to work with!”
    Liz Coppens
    Port Coquitlam, BC
  • “Great friendly and knowledgeable service along with quality stairlift product.”
    Kay / Harry Wong
    Vancouver, BC
  • “Professional and courteous.”
    Alkarim Hemnani
    Burnaby, BC
  • “I was very pleased to deal with this Awesome company, So Professional and such Wonderful Service. I highly recommend them to anyone, and my whole Family looks forward to using them again in the future. Thanks again, Rob Montgomery”
    Rob Montgomery
    Vancouver, BC
  • “Professional service and excellent customer service from Grant”
    Helen Cheung
    Vancouver, BC
  • “The prices were very fair. The response time was quick, the team were very polite, considerate and respectful. The deciding factor for me was that if I have no need for the chair lift after a while they will buy it back, obviously at a reduced price, but that is better than some companies that did not offer that option so it would have to be thrown out. That to me seems very wasteful and not environmentally friendly at all.”
    Mike Thompson
    West Vancouver, BC
  • “The customer service was excellent.”
    Matrix Production Services
    Vancouver, BC
  • “Was very pleased with Sasha. He was fast and figured out the problem quickly and efficiently. Thank you so much. Nancy DeWitt”
    Dale & Nancy Dewitt
    Dunville, ON
  • “We found that the advice and service was accurate and suited our needs well”
    Irene King
    Vancouver, BC
  • “Guillaume was very responsive to my questions and was satisfied with the installation of the stairlift he did.”
    Maria
    Port Coquitlam, BC
  • “Kathi and Grant provides an excellent service! Easy to deal with. Transactions are fast! Would highly recommend!”
    Valerie Baltazar
    Vancouver, BC
  • “Professional and courteous service”
    Maruja Jackman
    Toronto, ON
  • “Everyone we were in contact with were very friendly and professional. They were very prompt in answering all of our questions. The ramp itself is very easy to push a wheelchair up and down and it looks very durable. Have already told friends how pleased we are with the product and service!”
    Donna McRae
    Surrey, BC
  • “stairlift works great Yearly service maintence call seems over priced for what was done , i didn,t see any bolts or anchers being checked for tightness ??, i guess i thought more might have been done for 350.00 Arnie Sauder i understand there was travel time involved but from what i understood there was other calls in the area”
    Arnie Sauder
    Kitchener, ON
  • “What a fantastic process! From the very beginning with the professionalism and kindness of the sales team, to being kept in the loop of what the order status was with our chair lift, to the excellent installation, we were delighted with the team at 101 Mobility. We highly recommend the company to anyone who is in need of mobility services in their home.”
    Kiki Armstrong
    Vancouver, BC
  • “Service was great and the product worked as it should. Job well done.”
    Scott Construction Group
    Burnaby, BC
  • “The product is very good. It is working very well. We encountered 2 issues; first is that the belt was always falling without been returned inside. I contacted Grant who brought a new belt that is working very well. the second time the bottom of seat caught a piece of fabric and stopped working. Right away Grant came and did the necessary repair very professionally in no time. I highly recommend this company and this product. Moreover once I send a message or call, I receive a call back to discuss any issues or concerns. Thank you Grant and 101 Mobility for excellent service”
    Fatma Taha
    Coquitlam, BC
  • “quick service”
    Margaret Fee
    Vancouver, BC
  • “Excellent! Threes years ago, I had the contact information, referred by one of my neighbours. My project was not done until last September and December, 2022, due to my personal itinerary. Two of the Stairs - Lifts were installed at my place. One is at my garage, and the other one is on the main floor. I am happy wth everything that it processed professionally. And, I would highly recommend to anyone who may look for similar products in the market. A Tri-cities resident, David Lynn”
    David Lynn
    Coquitlam, BC
  • “Very good friendly service”
    Janet Stebbings
    Mission, BC
  • “very good products 100 % exelentsevice”
    Robert Readman
    Port Coquitlam, BC
  • “Thank you so much for 101 Mobility. We love our new Handicare stairlift. Both Kathi and Grant were very professional. Our stairlift was installed earlier than our expectation. We are very pleased with the service received from 101 Mobility. I would definitely recommend their service and product to all my friends.”
    Ling Hu
    Surrey, BC
  • “Hello As someone who has MS and struggled to get up the steps to my garage and car, Grant from 101 Mobility came to my house to discuss replacing the stairs with a lift. The space was narrow and needed a custom lift. Grant did a fantastic job! He made repeated visits to check the space and worked closely with my contractor on the installation. It did the job perfectly and gave me back my independence. With the press of a button, I’m in my garage and by my car. When I come home, I can load my shopping on the lift. At all times, Grant was”
    Janet Ames
    Vancouver, BC
  • “service was timely and efficient”
    Ken Lee
    Burnaby, BC
  • “The personal and attentive service that was received from Kathy and Grant. From start to finish they walked us through the process patiently and thoroughly, all the while demonstrating a caring attitude. Much thanks to them both on behalf of our family.”
    Paul Ten-Pow
    Richmond, BC
  • “Excellent product, love my vertical lift. Excellent servvlice, Grant went out of his way to get this to work for me. Much appreciated!”
    Judy Cottrell
    Vancouver, BC
  • “The service tech arrived on time and was able to help me with my problem.”
    Michael Deering
    Coquitlam, BC
  • “Very friendly courteous staff understand what you need and strive to accommodate your needs.”
    Barry Skidmore
    Surrey, BC
  • “When I need a problem with my lift sorted, the service tech attended to it that same evening. Also, the lifts have been reliable and I appreciated the rent-to-own option.”
    Roger Stockton
    Coquitlam, BC
  • “Iwant you to know I was very pleased with your service.It was excellent. I beleave i had the owner come to my house Grant Mctaggart. I fixed our chair and I paid a fair price, Only thing is I asked him for a quote for a new chair and i Heard him on the phone tell someone but I never recived a quote I am dealing with Work safe B,C. so i wanted to give them your quote. than you Shirley Roycroft 944 porter Street Coquitlam B.C. V3J5C2 604-937-3313”
    Shirley Roycroft
    Coquitlam, BC
  • “Good service, good people, good product.”
    Stephanie Ross
    Richmond, BC
  • “Service and quality second to none Professional friendly and understanding Would highly recommend them for any of your needs Kim/Mary”
    Kim Blanchette
    Richmond, BC
  • “your reception is very friendly, also Grant your installer is friendly and accommodating. Answered all my questions before purchase.”
    May & John Chao
    Vancouver, BC
  • “Just installed professionally and very helpful.”
    Masoud Jalili
    Port Coquitlam, BC
  • “Service and reliability”
    Nora Cyr
    Chilliwack, BC
  • “Priduct suits my needs to a tee. The service was excellent and timely!!”
    Linda Demers
    Burnaby, BC
  • “Very well installed, very professionally done and a well made and reliable product.”
    Isaac Ellis
    Surrey, BC
  • “Your prompt and professional products and services.”
    Sherry Sadath
    West Vancouver, BC
  • “Excellent service, problems are solved pronto, very nice people to deal with”
    Martin Van Beek
    Richmond, BC
  • “Good service”
    Roy McIntosh
    Vancouver, BC
  • “Spirit and professionalism from the beginning and continuing on until the instilation was completed.”
    Joe Ronsley
    Lions Bay, BC
  • “Grant was knowledgeable, courteous and quick to respond when we had issues. Excellent service.”
    Todd Chow
    Burnaby, BC
  • “The different options and products were clearly explained, excellent on site service, polite and responsive. What a great company to deal with in all aspects.”
    Bryan Sales
    Port Coquitlam, BC
  • “Your service is great! Grant and Guillaume are most pleasant to deal with!”
    Nancy & Robert Hoy
    Surrey, BC
  • “Excellent communication, service, and caring. Solid products and creative approach to problem solving. Thank you!”
    Susan Senecal
    Vancouver, BC
  • “Excellent work and very affordable”
    Paul Rosatone
    Maple Ridge, BC
  • “Kathi and Grant were fantastic throughout the entire installation process. Super helpful ans great communication.”
    Sultana Salampassis
    Tswwassen, BC
  • “We were delighted with the professional way that Mobility 101 worked with us to advise, select and install our stairlift. Their courtesy, excellent workmanship and problem solving abilities were much appreciated. Sincerely, Joff and Patricia”
    Patricia & Joff Grohne
    Vancouver, BC
  • “Great customer service, friendly, helpful and knowledgeable staff. Would definitely contact again for other products when needed.”
    Susan & Gary Cormack
    Surrey, BC
  • “MY HANDICARE 1100 Stairlift is excellent.Kathi,Grant and Guillame did a great job and were a pleasure to deal with.”
    Jack Campbell
    Richmond, BC
  • “Client’s health and safety is their priority”
    Marie Carolan
    Orangeville, ON
  • “Fast service. Great products. Gives you an accurate timeline for when the job will be completed. John was on top of things every step of the way.”
    Chiara Rotatore
    Toronto, ON
  • “quick and efficient service.”
    Ben and Joyce Lucas
    Coquitlam, BC
  • “Efficient, courteous and sensitive staff throughout. This organization presents a model as there is simply no room for improvement.”
    Sylvia Kerti
    Mississauga, ON
  • “Stairlift”
    Parisi Salahi
    North Vancouver, BC
  • “You were very patient with arranging the taking out and installing the lift in our house. The installer was on time and easy to have in the house, Thank you for doing that. Shiela”
    Shiela & Bud MacIntosh
    St. Anns, ON
  • “professional and Friendly services”
    Henry Tang
    Burnaby, BC
  • “The staff is wonderful and very helpful. The elevator they installed worked out great. They go beyond basic service. I would definitely use their services again.”
    Liz McDonald
    Richmond, BC
  • “Well made, easily carried and service was excellent. Cathy is lovely.”
    Ally Nicholson
    Richmond, BC
  • “Great knowledgable people !”
    George Chua
    Vancouver, BC
  • “Services was great and quick. The people that help us was great and pleasant.”
    Marcel Clairoux
    Langley, BC
  • “The staff at the Richmond location are friendly and helpful. Rate as a 10 for customer satisfaction. Also the only Company in the area with a 10 ft. ramp.”
    Jim White
    Surrey, BC
  • “Reliable products and services. Very professional , respectful, and organized.”
    Amir Pakravan
    North Vancouver, BC
  • “The elevator seems to be very srong. The installation was very good. I already recommended your company to an acquaintance..”
    Kathleen Stringer
    Sechelt, BC
  • “The customer service from Kathie & Grant are exceptional ! We found that they surely go above & beyond to help us”
    Helmi Kesper
    North Vancouver, BC
  • “Quick, efficient and very pleasnt to deal with!”
    Liz Coppens
    Port Coquitlam, BC
  • “Kathie and Grant are very helpful and professional throughout the whole process of having our chairlift installed. We felt very confident about their services. We will definitely recommend them to our friends.”
    Chen Yuli
    Vancouver, BC
  • “Great communication from a super helpful and friendly service team!”
    Wayne Potter
    Burnaby, BC
  • “It took some work to track a repair person for our stairlift down, but when we were finally connected by the manufacturer to the correct company, it was excellent Prompt, punctual, thorough- identified the problem, explained it to us, fixed it + cleaned the rails. And the final charge was more than fair. Would highly recommend To be clear, the lift was installed 4 years ago, is used daily + this was the first problem we had with it. The original installers were no longer available. The biggest difficulty was finding someone qualified to fix a curved system”
    Mary Pushie
    White Rock, BC
  • “Everything about the experience was first class. Excellent responsiveness. Outstanding from the first email to a completely excellent installation. If you value honesty, integrity & quality - choose 101 Mobility!”
    Kevin James
    Surrey, BC
  • “Level of service is exceptional.”
    Patricia Hanbury
    Vancouver, BC
  • “Kathi was so helpful and amazing ! Prompt and clear. The price point for rental is excellent and the installation was done so smooth.”
    Hoor Shah
    Surrey, BC
  • “Professional and courteous”
    Maruja Jackman
    Toronto, ON
  • “Excellent, friendly & professional service .”
    Maddy Alam
    Delta, BC
  • “We purchased a chairlift recently, the whole process took a month long because we had to wait for the strata paperwork. Kathi was so patient with me and the communication between us was excellent!! She was so responsive and returned my emails within hours. EXCELLENT SERVICE!! The whole process was seamless. Grant explained very details throughout the installation and willing to let me try different options before the real install. Overall , I have zero complaints and I would definitely refer them to anyone I know. They really serve with their heart ?? !”
    Kitty Chan
    Vancouver, BC
  • “First time user, so far so good. Present problem with circuit board being rectified, will keep in touch. Ernest.”
    Ernest Fryer
    Lincoln, ON
  • “Grant and Kathi are both very nice and helpful. Stairlift works well and cost is very reasonable.”
    Helen & Jerry Tai
    Richmond, BC
  • “From my first enjoyable and informative phone conversations with Dyan Eaton of 101 Mobility Mississauga and subsequent positive follow up meetings and phone conversations with Blair Graham, to the installation of our Handicare Freecurve Stairlift by Pearse Grant, the entire process was positive. The purchase and installation of this chairlift has given my extremely grateful wife her independence back. Thank you, Diane, Blair and Pearse.”
    Don Cunningham
    Brampton, ON
  • “Friendly people, reasonable rates”
    Elections Canada Vancouver South
    Vancouver, BC
  • “Responsiveness. Fair price. Recommendation on great product. Great to deal with. Helpful and detailed operating review. Happy if you want to quote me as reference.”
    David Cawood
    West Vancouver, BC
  • “101 Mobility provides fantastic customer service and goes beyond the call of duty. Kathi and Grant are such a pleasure to deal with. And....my husband loves his lift chair. It's perfect for him and has made all the difference in his comfort and mobility. I highly recommend this company. Diane S. NOTE: Feel free to use this, but please don't include my last name. Thank you!”
    Diane Sewell
    Vancouver, BC
  • “Your customer service is above and beyond. This company has integrity!”
    Carol Erickson
    Coquitlam, BC
  • “Really like the moving track of our chair”
    Rainer Mehl
    Richmond, BC
  • “The service is the best.....we once had a major problem and another company would not come for at least two weeks...101 arrived the same day and did not leave TIL the problem was fixed..They really care for their customers,I would not recommend anyone else...”
    Arthur Lyons
    Coquitlam, BC
  • “Friendly people, accommodating, fair and professional. Bruno stairlifts are great. Kenny”
    Kenny Locke
    Surrey, BC
  • “Easy to opertor and Prease was knowledgable, friendly and a good worker.”
    Ada Bartolomucci
    Mississauga, ON
  • “speed of service and quality of product.”
    Ben and Joyce Lucas
    Coquitlam, BC
  • “Professionalism, technical knowledge of the options available and pricing.”
    Alkarim Hemnani
    Burnaby, BC
  • “First class. Very. Professional”
    Doris Lavaggi
    Port Moody, BC
  • “I like the sturdiness and the quality of the heavy duty stairlift. Also the platform lift that will be installed next week also looks sturdy and well built.”
    Joyce Ward
    Courtright, ON
  • “I received excellent service from 101 Mobility and our new stairlift has made a wonderful improvement in my husband's ability to move about the house. We are very pleased with the outcome.”
    Carell Keath
    Port Moody, BC
  • “101 Mobility were awesome to work with. Kathi was wonderful and answered all my emails / questions in a professional and timely manner. Grant was always on time, professional and provided us with solutions for our ramp installation. Thank you very much and highly recommend 101 Mobility!”
    Guilia Vendramin
    Langley, BC
  • “The stair lift was installed quickly (within 2 days of calling). This was extremely helpful, as my dad had a fall, and was no longer able to use the stairs for follow up doctors appointment or to just outside and enjoy nature. Also, we were given the option to rent it, and also have an option to buy it out if we so choose. I found the staff to be very helpful, knowledgeable, and professional. This included the person I spoke to on the phone right to the person who came to install. Thank you so much!”
    Preet Heer
    Surrey, BC
  • “verry competent service and explanations without exerting any pressure!”
    Dr. Friedrich & Dorothee Bunz
    Delta, BC
  • “Both Kathi and Grant were very friendly and a pleasure to work with.”
    Jim Burton
    Vancouver, BC
  • “Fantastic service. Blair and his boys would be a tough act to follow!”
    Paul Walker
    Meadowvale, ON
  • “The product is not only good but great, comfortably and most of all very appealing. We are very satisfied with the service friendly and well mannered.”
    Glendon Manning
    Mississauga, ON
  • “I was pleased with how quickly they responded to my request for service as I have considerable difficulty going up and down stairs without my chair. Grant determined the problem quickly and was friendly and courteous. My chair hasn't worked so well in quite a while. Thanks very much!”
    Anna Seitz
    Langley, BC
  • “The customer service was excellent. Time was taken to explain how to use the chairlift. Very reasonable cost.”
    Leigh Sloan
    Burnaby, BC
  • “Very friendly services and professional installation. Especially the prompt response for my request, will definitely recommend to anyone has seniors living together.”
    Kitty Tsou
    Delta, BC
  • “That we were shown an actual working display of Stair lift, we were also treated very well , installers were very polite”
    Arnie Sauder
    Kitchener, ON
  • “Quick service Quality equipment Punctual and expert assembly”
    Richard Parsons
    Mission, BC
  • “Great service and caring people.”
    Arnold Hughes
    North Vancouver, BC
  • “I needed a walker and they ordered one to suit my height and made sure it was set up perfectly for me. I was surprised at how quickly I got it.”
    Jean Lee
    Coquitlam, BC
  • “The prompt and efficient service we recieved from Grant was great.”
    David Romanuik
    Delta, BC
  • “I found 101 Mobility to be a very friendly and professional company. They responded to my request and had the stairlift installed within 24 hours. The two young men who installed the stairlift were efficient, and demonstrated how to operate the various features of the lift. I would highly recommend this company for their efficiency, friendliness and professionalism. Shirley Pearson”
    Shirley Pearson
  • “Prompt sevice. Grant was great at explaining everything to me (again). This is my second lift purchase from 101. I will use them again if the need arises for any mobility assistance.”
    John Leveson-Gower
    Vancouver, BC
  • “gart service and grat producut”
    Sodhi Solukhan
    Surrey, BC
  • “Kathi and Grant responded quickly to my request for a stair lift and were very helpful in explaining how the system operated and how it would work in our location. The installation was timely and efficient, as my wife needed it, once she was discharged from hospital.”
    Carlo Muro
    Coquitlam, BC
  • “Blair was very professional and answered all my questions. He explained the whole process to me before we purchased the chair. John and his soon were also very patient and professional. I actually gave Blair's contact information to someone that works with my brother and hopefully they will use your services. Thank you Liliana”
    Maria Teresa De Brito
    Toronto, ON
  • “We bought a Handicare 1100 straight stairlift. Service was excellent and the product is very good except that the remote controls could be better.”
    Art Poisson
    Vancouver, BC
  • “Grant is very pleasant. He explained the problem thoroughly.”
    Patrick Wong
    Richmond, BC
  • “Very friendly and helpful. They made sure I understood how to use the chair safely. Price comparison they are much more affordable than the other quote I got. They made sure I had the Government Home accessibility information for financial assistance. I would recommend 101mobility to anyone seeking to buy this essential piece of equipment to help with mobility.”
    Shirley MacNutt
    Ladner, BC
  • “High quality product with excellent service Thank you 🙏”
    Karen Williams
    Coquitlam, BC
  • “Right from the time that Grant came to give me an estimate to final instillation it was all done in an extremely professional manner. He was able to answer any questions that I had. On the day of instillation I had forgotten to get dried cat food for my cats and Grant went out of his way to get it for me. The work was done in a shorter time than I expected. After the instillation Grant took the time to show me exactly how it worked. Kathie was also available on the phone any time I had additional questions or concerns.”
    Peggy Dier
    Richmond, BC
  • “Great service, the stair lift runs beautifully. Quality products and staff.”
    Lisa Dunn
    Maple Ridge, BC
  • “Workers were on time, efficient, and got the job done quickly! Friendly service!”
    Heather Gilmore
    Richmond, BC
  • “You were apologetic for the length of delivery which was not your fault. Set up the chair and removed the old chair. Pleasant to deal with. Share name only.”
    Greg Lavia
    White Rock, BC
  • “Excellent customer service.”
    Joyce Cameron
    Mission, BC
  • “Kathi was very pleasant, knowledgeable and quick to respond to all of our questions. Same great service from Grant for our installation.”
    Fung Fun Lee
    Vancouver, BC
  • “The product is excellent.Sales and service great.The installers did a great job.I would highly recommend 101Mobility to my family and friends.”
    Jack Campbell
    Richmond, BC
  • “I want to thank both Grant and Kathy for their great service and fairness. We had them install two stairlifts (ie. one going upstairs and one downstairs) in our parents home. The installation was done very quickly and seamlessly. My dad loves the stairlifts and cannot live without them! Sincerely, Jim”
    Anita Su
    Burnaby, BC
  • “From my initial phone call to the completion of the installation, all including communication, follow up, appointment, installation etc....., was simply perfect. Thank you.”
    Simon Harari
    North Vancouver, BC
  • “The Stair Lift was done promtly and effisently and it works beautifully. What else do I wand and can I sai. Please excuse my mistakes. I went never to school here to learn English properly and there is no spell right on your questeonair.”
    Paul Claus
    Langley, BC
  • “I like to support small local businesses. Service was friendly, responsive, not pushy, informative and prompt.”
    David Davey
    North Vancouver, BC
  • “The service was exceptional! My aunt was discharged from the hospital much sooner than expected and was in urgent need of the stairlifts. The owners were willing to accommodate our needs and installed the stairlifts during a weekend. It was a life-saver and we really appreciate the top-notched services and professionalism! :)”
    Ariel Lee
    Coquitlam, BC
  • “FAST, EFFICIENT, quality service Super friendly and WE JUST Can't say enough about Kathy & Grant! We would for sure pass along their number and recommend them to everyone!”
    Helmi Kesper
    North Vancouver, BC
  • “The technician that came to repair the stair lift was friendly knowledgeable and fast at completing the repair.”
    Wilhelmina Van Hout
    Richmond, BC
  • “Service was good... instructions were sent out the day after but it was okay”
    Tony Lee
    Vancouver, BC
  • “Service is 10+ so far, quality of product excellent and does the job it was installed to do. Have already recommended 101 to friends/neighbours.”
    Sharon Goltz
    Delta, BC
  • “Very friendly and knowledgeable service. They kept us updated and informed during the delivery and installation process. We are very happy, as this point.”
    Richard Wilson
    Surrey, BC
  • “Your product was of high quality and installation was done with precision care and expertise. The young man who estimated the job was sincere and soft spoken. He didn't rush me and listened to my concerns and ideas. I'm very pleased and highly recommend your service.”
    Linda Watson
    Vancouver, BC
  • “Very well informed and very clean, products were all on display we could see what we getting shown how to use,and able to try it well within budget, installation was very professional clean and explained overall very satisfied.”
    Anna Goulart
    Toronto, ON
  • “The price was way cheaper then the others.”
    Lauretta Milligan
    Brampton, ON
  • “Friendly efficient service from initial contact to home visit.”
    Ted Lunny
    Richmond, BC
  • “reliability, product knowledge, friendly service...we have only had the chair for three weeks but so far we are pleased with the installation and operation of our Bruno Elite chair ...”
    Larry O'Brien
    Gibsons, BC
  • “Prompt and friendly service”
    Ken Webb
    Langley, BC
  • “The sales person was knowlegeable and patient, and demonstrated understanding and compassion for our circumstances. Communication was excellent throughout the process and the sales representative made himself very available to field our questions. The installation crew arrived promptly, looked professional and completed the job as scheduled. Overall, the team did everything possible to make us feel comfortable and satisfied with the product/service. I highly recommend 101 Mobility.”
    Sylvia Kerti
    Mississauga, ON
  • “Products have allowed my mother to remain safe in her home.”
    Marie Carolan
    Orangeville, ON
  • “professional, caring, good product”
    Shirley & Ted & Ted Cohn
    Burnaby, BC
  • “Marv & I are very happy with the professional service of Pierce & Sean who worked hard to see that we were pleased with the 3 stair lifts installed in our home . Marv especially liked the new technology of the sliding rail that went upstairs with the chair so the entrance to kitchen door was not blocked. We would like to thank John and Blair for their patience expert opinions and no pressure. We can now stay in our home without having to move Marv and Cathy Thornhill”
    Marvin Havery
    Thornhill, ON
  • “Every thing Excellent service”
    Joan Leston
    Coquitlam, BC
  • “Such pleasant and professional people to deal with. The unit arrived on time and was installed without any problem.. The installers arrived dressed in their PPE without any question. Love the stairlift and it's ease of operation. Should have had one installed 2 years ago!”
    Hildegard Wetzlmayr
    North Vancouver, BC
  • “It is easy for me to get around”
    Vincenza Secondino
    Langley, BC
  • “Very helpful and genuine excellent service.Will defiantly suggest to contact.”
    Narasimhareddy Metta
    Surrey, BC
  • “very fast reliable service.”
    Nav Cheema
    Surrey, BC
  • “Prompt and courteous service from Kathy and Grant.Installation was very efficient and Grant made sure we were confident in operating the unit before he left.”
    Jill Coombes
    West Vancouver, BC
  • “Helpfull advice”
    Gundy McLeod
    Vancouver, BC
  • “Hi, Jane and Ed here. The follow up was terrific. Thorough. Good price. A positive experience so far! Thank you !!”
    Ed & Jane Youngberg
    Surrey, BC
  • “honest , profesional service”
    Wise House...House Doctor Inc. Bob
    Langley, BC
  • “Was available when I needed them and professional .”
    Eva Meneghin
    Vancouver, BC
  • “T”
    Kenneth Lam
    North Vancouver, BC
  • “Grant at 101 mobility was there through the hole process. The price was fair and installed correctly. I would recommend 101 mobility to my friends and anyone who would listen .I'm sure if there was a problem 101 mobility would be there to help out with any problems would come up .Tks”
    Diane Ferguson
    Surrey, BC
  • “Grant & Kathi at 101 Mobility were so very helpful from the first phone call we made. We love the stairlift and appreciate Grant's care and attention to all of our questions. Also wore a mask every time he came out, which we appreciated. Great people & a great company! Thanks for everything. the Honeywells”
    Nancy Honeywell
    Surrey, BC
  • “Our contact and installer Grant was very professional and knowledgable of product cost, performance and reliabilty. Installation was quick and was performed as quoted. The level of support and product choices marks 101mobility as the go to lift and chair lift supplier.”
    Nigel Thornton
    Lions Bay, BC
  • “It was the right product at the right price, and Grant was extraordinarily helpgiul in quickly responding to our request for a visit and demo. Great service all around.”
    Irving Nitkin
  • “Polite, courteous and a delight to deal with.”
    Bill Elsner
    Sechelt, BC
  • “#1 Knowledge and personal service from the person who sold & installed it for me. #2 Don't know about the product as yet.”
    Susan Brookes
    Vancouver, BC
  • “Great service. Helpful, reliable, quick,”
    Sophie Green
    Vancouver, BC
  • “Very well made product. The installer inspired confidence when he visited the home to take measurements and provide estimate. He honoured the original estimate when we were ready to proceed several months later. Installation performed promptly and capably with no disturbance or mess in the home. Thorough instructions and demonstration. Installer was very patient and respectfully friendly with my elderly father. Very glad we chose this product and 101 Mobility to supply and install it.”
    Leland Berrow
    Richmond, BC
  • “Grand McTaggart and his team were very friendly, easy to work with, and efficient. They are a quality service and proved to be so from the day Grant came to our come for an assessment, to keeping us informed re: the progress of the shipment to Canada, to installation. I could not have asked for a better process. We are very pleased with the end product. My Mom is now able to move to and from from the main floor or out home to upstairs without my help. I think we all like to keep our independence as we get on in the years, and this has helped.”
    Helen Brown
    North Vancouver, BC
  • “It was great that we could get the lift installed during this COVID crisis without any hassle. It has been life changing for my husband and a relief for me. I like a specially feeling like we were dealing with people rather than a big company. Thank you Grant & Kathi.”
    Dorte Froslev
    Squamish, BC
  • “The Bruno chairlift fits our needs. The service is excellent and done in a timely fashion. The installer is very knowledgeable, quick and friendly.”
    Gail Tomlinson
    Maple Radge, BC
  • “Ability to provide service in my home”
    Aaron Johnson
    Vancouver, BC
  • “Your customer service, expertise, flexibility and helpfulness are impressive! You made it so easy and fast to install my mother-in-law’s chair lifts. Thank you!”
    Leanne Bernaerdt
  • “Very prompt and efficient service. Knew the process completely, instructed us on how it works, and left no debris. He also communicated via email and left a business card.”
    Lynda Andrei
    Tsawwassen, BC
  • “Very pleasant interactions with the staff at the company. (Kathy and Grant) They are quick to respond and very courteous. Grant went out of the way to pull out two models of the chair lifts to show us what they look like. Also, I really appreciated the quick turnaround time to install the chairlifts.”
    Eugenia Chiang
    Burnaby, BC
  • “It was the personal touch and the friendliness of Kathy and Grant McTaggart combined with their professional advice and help that led me to choose 101 MOBILITY. I have already and will continue to recommend them to friends, family, neighbors, family doctor, anywhere and to anyone when appropriate. THANK YOU! Maryse DeCoste”
    Maryse Decoste
    North Vancouver, BC
  • “The quality and service were outstanding.”
    Anita Su
    Burnaby, BC
  • “Very friendly communication with individuals dealing with sales and installations, item installed was used but it look like new and works very nicely.”
    Chandrika Kumar
    Surrey, BC
  • “We were very impressed with the customer service and installation of our Mom’s chair lift by 101 Mobility. They made it so easy and installed it very quickly – in time for our Mom’s return from the hospital after breaking her hip. We are very appreciative of their great service — and all arranged by email.”
    Jean Ruday
    Tsawwassen, BC
  • “My mother depends on a chairlift in order to live at home. She switched from Acorn to Mobility 101 last year because of the poor, yet very expensive service she received from Acorn. This is the first time she’s needed help with this lift. Grant responded immediately when contacted late on a Saturday evening. He came the next day - on a Sunday morning! Mom had to do without her Acorn lift throughout an entire Christmas holiday because there was no one to service it. Mobility 101 is the only alternative to independent living, as far as were concerned. Thank you, Grant!”
    Carol Erickson
    Coquitlam, BC
  • “Superb 👍 service all over and will be using them again for placing handrail bars in the toilet”
    Manish Bajpai
    Surrey, BC
  • “The very quick installation from quote to install took 4 days with my wife needing the lift it was truly appreciated. Grant was very courteous, efficient and really took the time to fully explain all the safety and operating features to us. We couldn't have asked for more and the price was much more than competitive.”
    John Leveson-Gower
    Vancouver, BC
  • “They are responsive and helpful and friendly...and the cost is always so reasonable! Grant comes in rain, snow or shine and helps my elderly parents and their batteries of their stair chairs! We will use them forever, and wish we had found them to do the installation....but will use them for whatever we need... Thank you for also being close by!! ;-)”
    Shannon Rae
    Vancouver, BC
  • “Great service and very considerate.”
    Arnold Hughes
    North Vancouver, BC
  • “The stair lift is easy to operate, comfortable and safe to ride. Service is excellent with professional expertise and politeness.”
    Sophia Yu
    Richmond, BC
  • “Customer service is excellent”
    Debbie Becker
    Surrey, BC
  • “Thanks for going out of your for us on a holiday”
    Ruby Walker
    North Vancouver, BC
  • “Grant was so helpful. He came to see my mother's house the same day I called for information. He offered many options of allowing her access to the house in her wheelchair and took the time to explain what each of them entailed. He was able to come the next day for installation on time, as discussed. They stayed to make sure that mom was comfortable using it and even made a custom change per our request. Very polite & professional. Left the area clean & tidy. Grant takes pride in his work - definitely recommend 101 Mobility.”
    Marion Espenhain
    Vancouver, BC
  • “The chair gets my wife up and down the stairs easily. It means we can stay in our house a lot longer since the stairs were a real problem for her.”
    Dorothy & Rick Heuft
    Port Coquitlam, BC
  • “Fantastic response time and very careful in delivery.”
    Margaret Ford
    Surrey, BC
  • “Prompt and efficient”
    Gary Coutts
    Vancouver, BC
  • “everything Perfect”
    Andy Chen
    Delta, BC
  • “I found both of you so great to work with.”
    Krystal Mundy from VACFSS
    Maple Ridge, BC
  • “Good customer service and charged a very reasonable service fee.”
    Alice Shing
    Richmond, BC
  • “Excellent pricing with fantastic service, beyond what one can expect from any bussiness”
    Martin Van Beek
    Richmond, BC
  • “Provided excellent service. Grant listens well , asking questions so that we would be provided with the best solution for our needs. Grant and his team were Professional and personable. The stairlift is conserving Bob’s energy so he can continue with exercising and has allowed him to be more independent.”
    Bob Kirk
    Langley, BC
  • “Very polite and helped me.”
    Eva Meneghin
    Vancouver, BC
  • “Grant came to my house on time. He is pretty friendly, smart, and knowledgeable. He is doing a very good job. He figured out and solved the problem fast and accurately. I'm happy to recommend your company to our society. 101 Mobility, it your proud to have Grant.”
    Henry Tang
    Burnaby, BC
  • “Very quick to answer our call and send someone out. Price was very good. Grant was very friendly and had the job done in no time at all. Thanks Grant. Glenda and Dave Romanuik”
    David Romanuik
    Delta, BC
  • “Very helpful throughout the whole process! I really appreciated how thoughtful Kathi and Grant were. They went above and beyond to make sure I was confident in selecting the right ramp. Amazing service!”
    Isabelle Grant
    North Vancouver, PR
  • “It's affordable, very helpful and convenient for people like me who's been suffered from arthritis for years. Special thanks for Grant M who's very patient listens to what you really need, also well experienced to get the job done. Highly recommended & 2 thumbs up!!!”
    Kevin Wang
    Surrey, PR
  • “Great product. Excellent customer service. Very personable owners.”
    Laura & Greg Neid
    Surrey, PR
  • “GRANT l am so happy with the 2 chairs you installed in my house l feel now l can go any where in the house and not worry ,my life in my house is so relaxing now THANKS GRANT .”
    Shawn Downton
    Richmond, BC
  • “You have fantastic customer service, going the extra mile to cater to our schedule. We felt very comfortable purchasing from you and felt we got a great product.”
    Dave Johnson
    Aldergrove, PR
  • “My in-laws made the decision about needing the stairlift to continue living in their home but were not sure about making the right choice for them. Grant made the process easy to understand answering any/all questions. This helped to put them at ease. He had a chair and rails to show them how it works. They felt they made the right decision. Installation was timely and taking the time to get them comfortable riding the chair further confirmed their choice. Thank-you”
    William Stacey
    Fort Langley, PR
  • “We had a Bruno chair glide installed in record time and it has made an enormous difference to our quality of life.....and we could rent it on a monthly basis!”
    Mary McDonald
    Horseshoe Bay, PR
  • “I am very happy with the service I received from Grant at 101 mobility I purchased a new product which has not been installed anywhere else in Canada so there was some learning curves so far I am very happy with the flexstep they installed Mike Mould”
    Mike Mould
    North Vancouver, PR
  • “No Thank You.”
    Joe Iaci
    North Vancouver, PR
  • “We are very pleased with the way the company has installed our two stairlifts: correct, friendly, polite and meticulous. The lifts look good and are very easy to operatie; it is a pleasure to use them!”
    Norman Bundschuh
    Christina Lake, PR
  • “I was reassured the moment I halted to your representative on the phone. She took the time to listen and responded quickly by ending Tyrant who was in my area to assess the problem with the Brink stair lift. As soon as he determined the arm harnesses were pinched, he ordered the parts and came in to install them when they arrived. Prompt and courteous service as well as going above and beyond by getting Bruno to honor the warranty for the parts even though the chair lift is no longer under warranty. I had been trying to get the original installed to complete the repairs for months while the chair was still under warranty. Have recommended your company to Davies Pharmacy that originally recommended the original installer. I know Paul will contact you for future work. Thanks so much.”
    Khatun Gulam
    West Vancouver, BC
  • “The ramps have solved the problem of getting to the outdoor deck and are portable as well. Kathi and Grant could not have been more helpful. Thank you, Priscilla and Rick Brooks-Hill”
    Priscilla Brooks-Hill
    Vancouver, PR
  • “Top quality, Fast Service. ***What more could you ask for***”
    Allan de la Plante
    Burnaby, PR
  • “Great, clean products and excellent service!”
    Josanne Lovick
    Point Roberts, WA
  • “Product works exactly as promoted. Service was friendly and efficient.”
    Valerie Pfiffer
    Vancouver, PR
  • “I cannot say enough good things about our service we had. They were very considerate and compassionate with the needs for my mother, I would recommend this company to anyone.”
    Chris Scott
    Maple Ridge, PR
  • “We asked Grant to help us with the stairlift for our elderly parents. Right from the start, Grant has been super helpful and patient answering all of our questions and concerns. He has offered us plenty of options and made professional recommendations that can best solve our problems. Installation of the stairlift was also done very professionally. Grant also helped us with bathroom safety features that suits greatly for my parents' need. Communication is easy as well; both Grant and Kathy would respond promptly. We highly recommend 101 Mobility and Grant will be our go-to person from now on for any mobility & accessibility issues. Thank you! Daphne and Tiffany”
    Daphne Guh
    Vancouver, PR
  • “When I described the problem we were having with the chair,the lady with whom I spoke was obviously very concerned and realized the danger ,so she made an appointment for someone to repair it the same day...The matter has since been resolved to my complete satisfaction...soooo unlike the original installers...I have already spoken to others who have the same set up and have highly recommended 101 Motion...”
    Arthur Lyons
    Coquitlam, BC
  • “Wonderful service! Grant was super helpful.”
    Carol Mackenzie
    Surrey, PR
  • “quick to respond, delivered on site and gave us exactly what we needed in less than 10 hours!!”
    Stephani Baker
    Richmond, PR
  • “My husband is enjoying the Bruno Elan chair lift very much. His particular neuromuscular condition also affects his arm and hand strengths but he is still able to use the lift easily. It is not hard for him to pull down the seat or arm rests and activate the start button so he can use the lift by himself without help. Grant is a wonderful guy and very helpful. We appreciate how quickly he was able to come a couple of days after we called and then installed 2 Straight lifts in a matter of hours together with his son. Thank you very very much—we feel so much safer.”
    Pat Klassen
    Coquitlam, PR
  • “courteous, fast response , site visit an install. All great. Grant really knows customer service”
    Loretta Brown
    Coquitlam, BC
  • “Right from the start Grant made the whole process easy for us. Having very little prior knowledge on lifts, we were given all the information, options, and time until we were comfortable to move forward. Grant even put us in touch with other clients who shared their experiences with our family! The installation was just as Grant explained. It was fast, clean, and not disruptive at all. He made sure that everything worked as expected before they left, and even followed up afterwards. I would highly recommend this company, and in particular Grant for all your lift needs. You will not be disappointed 😊.”
    Ishfaq Ismail
    Surrey, BC
  • “We have been renting a stair chair and scooter for our elderly mother, whose been visiting from Australia, from 101 Mobility, for 2 years. Kathie and Grant demonstrated an in-depth knowledge about their products. They were kind and patient when explaining differences between, and benefits of each product. They took time to instruct us and mom how to use both products, and made sure that mom understood the instructions fully. We will always refer 101 Mobility to our friends and family.”
    Vesna Korecki
    Vancouver, PR
  • “Your service was excellent. From the first phone call, you were friendly and helpful. Your home visit to measure and quote, and then to install the product, was prompt and professional. You accommodated my parents' request and the ramp is exactly what my father needs. Thank you!”
    Janet Hepburn
    Burnaby, BC
  • “The service that Kathi and Grant provide is second to none. They are the most friendly and helpful people I have come across in dealing with people who need mobility aids for a handicapped person. I would not hesitate to recommend them very highly for their great service and helpfulness. The products they have and the explanations they give is excellent and they are always available to answer any questions or to tell you who to contact if they don't have that product or service. Dorothy McConvlle”
    Dorothy McConville
    Vancouver, PR
  • “Very professional. Very clean and respectful. Gives the client what she needs in mobility”
    Sonja Nellaney
    Surrey, PR
  • “The service provided was very professional.”
    Rose Lemaire
    Vancouver, PR
  • “you're friendly and helpful but don't try to oversell”
    Neoma Sturn
    New Westminster, PR
  • “The ramps work perfectly over a mildly uneven terrain.”
    John Milner
    Vancouver, PR
  • “Excellent customer service.”
    Mareile Walter
    Richmond, PR
  • “You responded quickly and pleasantly. The rental Equipment works well and is easy to use. the delivery was as planned and both of the people that i spoke to were through. THANK YOU very much”
    David Linklater
    Vancouver, PR
  • “Excellent salesman, kind and considerate, extremely helpful in the right product to fit my needs. I feel very safe when I need to go outside”
    Madeleine Reimer
    Surrey, PR
  • “Prompt service”
    Mitze Leung
    Vancouver, PR
  • “Quality service, good communication, friendly.”
    Jean Nykyforuk
    Richmond, PR
  • “well made....solid”
    Mike Pitman
    Coquitlam, PR
  • “Very nice and looks good”
    Malkit Aujla
    Coquitlam, PR
  • “Super responsive, caring, and know their stuff...and come by when they promise...and friendly!! I really like dealing with them and wish we had bought the whole stairs assembly from them...well over time we will likely end up upgrading/repairing/servicing as required...with no "advance fee" like the others!!”
    Shannon Rae
    Vancouver, BC
  • “The concern and professionalism”
    Carol Erickson
    Coquitlam, BC
  • “Fast and friendly service, great product that solved the problem! Thank you for your help.”
    Victor Blass
    Vancouver, PR
  • “Professional, considerate, and thoughtful service. Helped me make decisions necessary to get the access ramp best suited for my family and also save some money. I would highly recommend Grant to anyone. Excellent work!”
    Colin Quinn
    Vancouver, PR
  • “Grant McTaggart is an outstanding representative of 101 Mobility. I have already shared his information to my relatives who will need Stair Lifts Installation.”
    Gorry Man-Hoi Ko
    Burnaby, BC
  • “It was an excellent service . The people at the company are very nice and explained very clearly with the stairlift.”
    Sanny Shek
    Vancouver, BC
  • “They brought the chair to our house and showed us how to use it. Also very courteous.”
    Eva Meneghin
    Vancouver, BC
  • “Grant was amazing, so accommodating and helpful! It turned out that my aunt came back from the hospital the day we had our installation scheduled as he was able to move our appointment earlier so she could ride our lift up the stairs as soon as she got home! Thanks for the great service 101 mobility 😊👍🙌🏼💖”
    Zana Gray
    Burnaby, PR
  • “My husband needed a walker and Kathi ordered one based on his height and weight. It is the perfect fit for him. Thank you.”
    Wilfred Lee
    Coquitlam, PR
  • “Great service!”
    Yaya Beauty
    Richmond, PR
  • “kahy and grant we want to thank youvery much for the good service only peopel from wnp man could provide such exelent service keep up the good work thanks bob and mabel readman”
    Robert Readman
    Port Coquitlam, BC
  • “Stairlift is of high quality and no need to be screwed on the marble steps (it was done on the wall instead).”
    Anita Su
    Burnaby, BC
  • “Excellent service Prompt Installation Courteous and helpful receptionist Good product”
    Darlena Osborne
    Vancouver, PR
  • “Good and friendly service. Reliable and quick response.”
    Harry Loo
    Vancouver, BC
  • “The service was outstanding. From the sales phase to the installation, every step was done very professionally. The salesperson patiently introduced us to several brands and models that would fit our needs. We narrowed it down to the Bruno Product due to its competitive prices, available options, and great customer reviews. After he left, we obtained a second quote from another dealer, 101 Mobillity was super competitive. We had further questions, the 101 Mobillity salesperson was able to answer them promptly in detail by phone and by emails. We gave the order to 101 Mobillity, he went the extra mile for us. The installation team arrived punctually. They were polite and accommodating. They did their task with minimum interruption to our daily routine. At the end of the day, they cleaned up their work space and took away all the packaging material. They make an appointment with us to return to complete the installation. It took longer than they first thought due to the extra options we had ordered with our stairlifters. Again, 101 Mobillity returned punctually at the appointed day and time. Shortly after some final adjustments, we were given a demo and explanations of the warranty. The stairlifts are operating flawlessly. We are very pleased to have choosen 101 Mobillity and Bruno Products to help us to stay in our 2 storey townhome. Kenny L.”
    Kenny Locke
    Surrey, BC
  • “Grant was able to supply the simple ramp that we needed. Really appreciate that he took care of delivery in just a couple of days.”
    Karuna Lingam
    Delta, PR
  • “We liked the fact that we had a wide variety of products to choose from, and did not feel trapped into just one brand. Grant explained our options thoroughly and patiently answered questions, some of which were repeated. He was super friendly and we enjoy dealing with him!”
    Jean Akizuki
    Delta/Tswassen, PR
  • “good service provided on time...no surprises on the bill .”
    Carl Shalansky
    North Vancouver, PR
  • “The quick response to our request and installation of the product, in this case a wheelchair ramp.”
    John Milner
    Vancouver, PR
  • “Planned on getting 3 quotes for a ramp to be installed in our front yard but after talking to Kathi and meeting Grant we knew this was our company. We really enjoying their friendly, professional and crystal clear communication style. Quality work, creative problem solving skills, timely and the bill matched the quote! What's not to love about that?”
    Jan Atkinson
    Vancouver, PR
  • “I really loved Bruno stair lift now. It moves quietly and steadily, as well as safely. My husband has hip problem and I have knee problem. You can imagine how happy we are when we find the stair lift can actually help us. Safety is our top priority. After using it every day for a week, Bruno stair lift has totally earned my trust. I appreciated Grant and his staff of 101 Mobility providing perfect installation and clear explanation. I felt lucky for Grant understood and cared for my concerns.”
    Mei Mei Lau
    Richmond, PR
  • “Thank you for your prompt response and creativity in building a temporary wheelchair path for a dear one to attend an event in our garden. Loved your "can do" attitude.”
    Shamshad Jaffer
    North Vancouver, PR
  • “We had a ramp installed and we are very satisfied with the work and the material. Mr. Mctaggert and his family were very profesional throughout the installation. We would recommend 101 mobility anytime to anybody.”
    Brigitta Szoke
    Burnaby, PR
  • “Grant was very friendly and helpful. He provided detailed information on the scooter to my husband who would be using it. Went over the paper work with me in detail making sure I understood it all. Delivered the scooter on time when he said he would. Going into the 101 location was a very welcoming friendly experience. The next day I talked to Kathi his wife and got the same welcoming friendly service. My only complaint is that I could not find them on the internet, I phoned another company who did not rent scooters and they told me about 101 mobility, I still don't understand whey I could not find them after searching.”
    Dorothy McConville
    Vancouver, PR
  • “We had a wonderful experience with 101 Mobility. They are very professional, friendly and responsible. They built a custom stair lift for us. The design and built are perfect to fit our house and fit our need. The installation process is not easy, it is quite challenge. Grant and his team did excellent job to make sure that everything is doing right. I would recommend 101 Mobility to everyone who needs stair lift.”
    Xueshan Yang
    Coquitlam, PR
  • “Very up to date equipment and reasonably priced for tenting for short period of time And the service was provided with care and much kindness I felt like I was dealing with family members Thank you Om Chand”
    Om Chand
    Vancouver, PR
  • “Service”
    Bonnie Little
    Surrey, PR
  • “Great prompt service”
    Daoud Hinkle
    Richmond, PR
  • “Fast service and both the receptionist and technician have excellent customer service.”
    Maria Coelho
    Burnaby, PR
  • “Service was great”
    Maureen Baumeister
    Delta, PR
  • “The customer service we received from Grant McTaggart and his wife Kathy are above expectation. Explaining and understanding our needs was greatly appreciated. Great team....thank you Helen and Mike”
    Mike Novakowski
    Tsawwassen, PR
  • “it was quick and easy and the price was right”
    Arlene Sturn
    Port Moody, PR
  • “Customer service was very helpful with parts replacement. Part had to come from Toronto to Vancouver and took some time but worth the wait.”
    Maureen Peters
  • “They were awesomely responsive: from the human Cathy answering the phone and she was so friendly I could not believe it!! She sent Grant over a few days later to look: and it was pouring rain and he was so gracious as he got soaked and I said "aha, that's why we wear jackets with goretex hoods here in Vanc"!! and then he came back and fixed the chairs after completely checking each one to be sure it was correctly wired, and he was friendly and punctual, and then when we got the bill, after the work and not before, like some large companies that sell this stuff, he even offered a discount, just because they are a great local, eager firm...it was a pleasure to deal with them, and I wished we had bought our stair chairs from them. Well, from now on, it's 101 Mobility for any and all items related to my dad's lift system...thank you Grant!!!”
    Shannon Rae
    Vancouver, BC
  • “Your sales rep was very accommodating. He bent over backwards to make sure I was happy with the product.”
    Ray Davis
    Surrey, PR
  • “its great l love the chair lift its easy to us most of all its affordable very nice people to deal with”
    Shawn Downton
    Richmond, BC
  • “Very fast service,efficient, and polite and considerant.”
    Diana Briere
    Maple Ridge, BC
  • “It meets my expectation. Great !”
    Heng Yu Lin
    Port Coquitlam, BC
  • “May be too early to rate the product but the staff are excellent.”
    Carol Tabata
    Richmond, BC
  • “I had never expected that my degenerative arthritis came so soon. Stairlift solved my difficulties of climbing stairs. I shall recommend their Good product and service to all my friends whoever has same need as me.”
    Linda Tam
    Richmond, BC
  • “Quick and friendly service. My previously owned products are in good condition other than a few light paint stains. Thank you and will recommend to family and friends.”
    Chantelle Chung
    Vancouver, BC
  • “Great lift, very silent. Service could be improved. Over all great.”
    Bob Thompson
    Port Elgin, ON
  • “Haven't had time to know much about products, will know better in a few months”
    Agnes Green
    Arthur, ON
  • “Customer service was very good, both from office and in home. Enjoying the stairlift and why did I wait to get it. Looking for the right company, and found one. Thank you”
    Frank & Merle Virgl
    North Vancouver, BC
  • “Courtious and explained things. Took the time to answer questions and were prompt and neat.”
    Susan Owen
    Aldergrove, BC
  • “I enjoyed the quickness of the response, the friendly and kind customer service and the technicians were excellent in signalling and explaining the workings of the stair lift. Thank you.”
    Adriaan Goedbloed
    Langley, BC
  • “I was pleased with the quick service even during Easter holiday weekend and the prompt feedback. There was a monor problem during installation but iy was quickly resolved, I would definitely recommend this company to others.”
    Susan Keefer
    Toronto, ON
  • “Quick and efficient service”
    Ron Lising
    Vancouver, BC
  • “Good service”
    Cheryl McClynch-Lee
    Richmond, BC
  • “The 101 Mobility business owner that we dealt with (Grant McTaggart) has fantastic people skills and seems to be an all around nice person. He listened, empathized, went the extra mile, and stayed true to his word. He also seems to possess a great deal of knowledge about the products he sells. I would not hesitate to recommend Grant, who gets a solid 15/10 score. Regarding the product itself, installation was seamless and worked properly out of the gate, which would be a 10/10. The one thing that dropped the overall score to a 9 was that the seat is narrow. The product is supposed to support up to 275 lbs yet the seat does not accommodate a person of that size very well. It is too tight for a 225 lb person therefore I can't comprehend seating someone who is 50 lbs heavier. I'm surprised that this is even an issue in these days of an over-sized population.”
    Hetti Neubert
    Surrey, BC
  • “It was okay”
    Greg Park
    Langley, PR
  • “Good service provided by Grant”
    Emily Chau
    Vancouver, PR
  • “Great service, very responsive”
    David Lum
    Coquitlam, PR
  • “Response from 101 has been very prompt and timely.”
    Gerald Conly
    North Vancouver, BC
  • “The Chairlift is working perfectly, only the speed some spot slightly not too smoothly, we really like it.”
    William Tse
    Richmond, PR
  • “Grant worked with us and a contractor to meet our needs. The product works as promised and all it needs now is some paint and plants, etc, to make it less ugly.”
    Cat L'Hirondelle
    Vancouver, PR
  • “Waiting to ensure the unit runs smoothly without a stopage. So far, the response to fix has been immediate and great.”
    Allan Wong
    Vancouver, BC
  • “The elevator I bought through you was faulty from the beginning. You continued to send out careless and inexperienced people (on this particular model). Frustrated and losing confidence more each day with hitting a brick wall trying to get a safe working elevator I told you to not send out anyone from Pace again. Furthermore you constantly insisted they were reliable. In one of our last phone calls you informed me you no longer used this company because there was another complaint . When I told you about the initial problem while they were carrying the elevator down the stairs you said that was normal. I could go on and on listing reasons. In the beginning I had the highest regard for you. Today I was trapped in the elevator in the basement for two hours with no way to call for help because the phone didn’t work. I tried yelling as loud as I could to no avail. I tried pounding with my fist. At eighty-two years old and having my share of health problems including COPD the idea of having the elevator to carry my laundry up and from the basement to the first floor seemed to be a godsend to staying in my home for my remaining years. Sincerely, Nancy Kelman.”
    Nancy Kelman
    Petrolia, ON