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Hear From Our Clients

  • “Fixed the problem with our lift chair in a timely manner. Dennis was very nice and did the work quickly and in a professional manner.”
    Don Couglin
    West End, NC
  • “101 Mobility repaired the stairlift at our church. Scheduling promptly called to set up an appointment. Dennis was very polite, efficient and explained what was going on with our device. Parts were ordered and installed, with Dennis calling the manufacturer for support. Flat Branch Covenant Presbyterian Church.”
    Flat Branch Presbyterian Church
    Bunnlevel, NC
  • “The service was great, Very professional , quick and accurate.”
    Frederick Cole
    Fayetteville, NC
  • “We had our ramp system since 2016. Having the ramp system adjusted for our needs has been very helpful. The service tech did a great job on the removal and adjustment of the remaining ramp system. The initial set up went quickly and smoothly. I would recommend a aluminum ramp system over wood any day.”
    Richard Otto
    Virginia Beach, VA
  • “Peace of mind, but hope we never have to use it to find our missing pup. Price point, accuracy of location.”
    Henry Browne
    Afton, VA
  • “Great reviews on line. Met our need for a safe means of traversing the stairs. Dennis was very thorough, knowledgeable, courteous. The installation was very quick. Provided comprehensive instructions on use. Cleaned up the area. He is a great representative for your company.”
    Gerald Merritt
    Sanford
  • “The products are reliable. The service was outstanding. The service tech was courteous and knowledgeable. The chairlift has enabled us access to our second story and helps us to live a "near as normal life" in our own home. Thank you 101 Mobility for your help!”
    Mae Goss
    Windsor, NC
  • “Ordered a chair lift for my mother and everything arrived timely, along with a very clean installation!”
    Shari Groover
    Raeford, NC
  • “The reliable service. The quality of the product. Communication with the staff.”
    Doris Kimble
    Kill Devil Hills, NC
  • “Expedited installation , and friendly customer service. Would highly recommend your company.”
    Dax Davis
    Fayetteville, NC
  • “Thank you for the excellent service and professionalism!”
    Ryley Hopper
    Raleigh, NC
  • “The ease of being able to rent and have it installed”
    Jimmie Sapp
    Fayetteville, NC
  • “The products we have gotten from 101 mobility since 2017, have been great! The service this week was great! Thank you!!!”
    Donna Foley
    Fayetteville, NC
  • “Professional and easy to contact. The Bruno chair lift is dependable, easy to use and makes our house handicap accessible.”
    Elizabeth Sengstaken
    Hope Mills, NC
  • “Your technician Denis is a pleasure to work as he has always been prompt, professional, and polite.”
    Laura Borchert
    Fairmont, NC
  • “The whole staff has been great to work with, from Kelli in the office, Eric the on-site engineer, and the installation duo of Joe and Nick. The product is a exactly what we were looking for. Thanks to all for the help and time you put into this.”
    Evelyn Harlow
    Ruckersville, VA
  • “Dennis Jones was professional, knowledgeable, informative and helped me decide on the best unit for my wife. When he came the next day to install, he was very careful and methodical in the installation, giving me confidence in the finished product and workmanship. He is a true asset to your organization. The product performs as advertised, as my wife has used it several times. It gives her the assistance going up and down these stairs that I was looking for. Ken Laws”
    Ken Laws
    Southern Pines, NC
  • “Job was done efficiently and effectively.”
    Concord Church
    Autryville, NC
  • “work was professionally done.”
    Len Morris
    West End, NC
  • “Very pleased with the extra work that my truck needed to make my new wheelchair lift work.”
    Rita Hendricks
    Jarvisburg, NC
  • “Kelli Robertson from the Richmond,Virginia office was so eager to try to find the lift chair I was looking for. Please do not use my name”
    Wanda Britt
    Bladenboro, NC
  • “item was great. the delivery person was great .no problems at all overall 10.”
    Allan Goldstein
    Newhall, CA
  • “Landon was professional, kind, friendly, and knew how to detect and fix our elevator.”
    Hubert Sellers
    Fayetteville, NC
  • “Very satisfied with the ramp we had installed , your customer rep, installer ,(Dennis Jones )was very helpful and knowledgeable and answered all my questions. He was to work around my schedule and have the ramp installed before my wife was discharged from the hospital. I am very great full for the concern he expressed . Thank you, Charles Hedrick”
    Charles Hedrick
    Fayetteville, NC
  • “Landon has done an excellent job of repairing our stair lift and following up.”
    Bob Vinson
    Kill Devils Hill, NC
  • “Mark is very knowledgeable and personable.”
    John Fraher
    Moyock, NC
  • “I got the Flex Step installed this past week. The product is great for my needs and will definitely help as my condition gets worse. And also is convenient for people that don't need a lift. It's very nice in the step mode. The guys that came to install the Flex Step were very nice and did a great job. The Flex Step is very expensive so it's not for everybody but I'm very happy with it so far.”
    Larry Cracraft
    Pinehurst, NC
  • “the services was quick and easily.”
    Allisha Moore
    Fayetteville, NC
  • “Dennis was very professional and kind. He took extra time to show how to use the lift and answered all questions we had.”
    Glenda Dees
    Fayetteville, NC
  • “Promptness and courtiness”
    Betty Atkins
    Fayetteville, NC
  • “Providing safe access in & out of my MIL house, greatly reducing her fall risk.”
    Peggy Stephenson
    Franklin, VA
  • “Professional service and quality products”
    Tina Jones
    Hope Mills, NC
  • “The quality of work is very appealing along with services that are accommodating to the customers.”
    Cassandra Lambert
    South Hill, VA
  • “I can't say enough great things about this company. They really care about finding you the right product for tour needs and are sympathetic to your specific situation and really treat you like family. They are available to always answer any questions and are with you every step of the way in obtaining the right mobility equipment. Also they are fast, there are no long wait periods, I was amazed how quickly modifications could be done, you don't have to wait several months, they are on top of everything. This is the place I will always go to for any mobility needs in the future.I highly recommend them, save yourself some time and hassle and contact 101 mobility first! Lynda Sanders, Fayetteville, NC”
    Hudson Kwiaton
    Fayetteville, NC
  • “The product is functional & the service excellent. My recent repair work was acoomplished Properly & Marc evaluated the system & ferried out improvements”
    Ted Wojnar
    Virginia Beach, VA
  • “Excellent service team members”
    Reid Gunn
    Raeford, NC
  • “Great service fast installment. Very helpful”
    Kisha Harper
    Kill Devil Hills, NC
  • “Ever aspect of the process was fully transparent. Brian was able to fully answer any and all questions. The installation crew was very professional and a pleasure to interact with”
    Eric Henderson
    Corolla, NC
  • “Product looks great and the service was excellent.”
    Charles Pegram
    Pinehurst, NC
  • “The aluminum handicap ramps provided by 101 Mobility are a quality product I would recommend to anyone.”
    David Aydlett
    Camden, NC
  • “When I contacted 101Mobility in Virgina Beach, VA, and found they had no show room where we could see stair lift products, I concluded that I could not do business with them until I could see their products. My wife and I therefore went to 101Mobility in Raleigh, NC, where they do have a showroom. Mike Spears in Raleigh showed us the stair lift products available, demonstrated how they work, pointed out the features of each option, and spent close to an hour answering our questions, etc. even though we had told him we were from the Outer Banks of NC where he does not sell or service. I believe the Virginia Beach store should send Mike Spears of Raleigh a commission for the sale. He sold the product for you and did all of your work. Now, about your product and service: When we called to purchase our stair lift, Brian Parmele came very promptly after our call, measured for our needs, quoted us a price, and left with a sale on Friday. Trevor Denton subsequently came on Tuesday and installed our stair lift. He did a professional job (as he should have done) and explained how to use the stair lift. We were very pleased with your prompt and courteous service and are happy with the Bruno product. Thank you.”
    Sandra Slates
    Southern Shores, NC
  • “I can not say thank you enough for the caring, compassion and professionalism of the 101 Mobility staff. From my initial contact, consult and install of the wheelchair ramps I needed installed it was a seamless process. I wish to give a special thanks to Dennis Jones. Should you ever find yourself in a situation as my family has, I strongly recommend you to contact 101 Mobility for your needs.”
    Daniel Murphy
    Fayetteville, NC
  • “Installer was polite and professional”
    Bob Cotthaus
    Hertford, NC
  • “It gets my husband up & down stairs in garage. Dennis was very nice, informative & efficient.”
    Mary Russell
    West End, NC
  • “Great product, fast and professional service.”
    Pamela Townsend
    Machipongo, VA
  • “Very helpful service”
    Christine Vincenz
    West End, NC
  • “The lift I have is an older model but my tech Marc worked on it until he found the problem and I thank him for his patience he was very professional and I appreciate everything he has done.”
    Selma Cuffee
    Norfolk, VA
  • “Very professional, helpful, and pleasant service representative Dennis made the process easy.”
    Laura Borchert
    Fairmont, NC
  • “Chairlift is safe and very easy to operate! The accessibility it provides for the art gallery. The professionalism of the staff and the communication throughout the process!”
    Melvin Morris
    Lumberton, NC
  • “I like the way your aluminum ramps are designed and easy set up”
    David Aydlett
    Camden, NC
  • “Very nice people that got the job done quickly. 101 Mobility saved my elevator when no other company would help. Absolutely would recommend.”
    Nicholas Dunwell
    Kill Devil Hills, NC
  • “Professional service, completed installation fairly quickly ,neat work, and Dennis took time to explain and show how the stairlift operates !!”
    Rita Gunter
    Fayetteville, NC
  • “I cannot say enough about the services you provided!! Everyone was so pleasant to deal with. Thank you so much for going the extra mile!!!”
    Nancy Brunell
    Belle Haven, VA
  • “It was installed as planned employees showed professionalism everything was explained very thoroughly and l would recommend this company to anyone because the service was excellent.”
    Patricia Satterfield
    Fayetteville, NC
  • “I feel confident about their products and service because of my experience with them. Their service personnel are knowledgeable and very professional.”
    Iris Oneal
    Elizabeth City, NC
  • “User friendly”
    Cindy Myrick
    Seven Lakes, NC
  • “The service is outstanding. The technician is very friendly, professional as well as helpful and explains everything in detail. Thank you, Respectfully, Audra”
    Ymca
    Fayetteville, NC
  • “Dennis Jones did a fantastic job at sales and installation. The chair lift works perfectly and I highly recommend Mobility 101!”
    Rita Mcclellan
    Sanford, NC
  • “You get the job done.”
    Frank Byrne
    Fayetteville, NC
  • “Dealing with the team in Richmond was fantastic. Customer service and communication was outstanding. They took care of us from start to finish.”
    Linda MacNally
    Troy, VA
  • “I had a very positive experience with 101 Mobility out of Virginia Beach from the first phone call to the installation. Brian did our installation and he was very professional and seemed very knowledgeable about the stairlift. I would definitely recommend 101 Mobility.”
    Paula Casper
    Sunburry, NC
  • “It was just what I needed. It was in good condition and looked good as well.”
    Claudette C Eggleston
    Keysville, VA
  • “Our new aluminum ramp looks great and the install only took a few hours. Wonderful install tech and sales rep.”
    Yvette Schaeffer
    Moyock, NC
  • “like your finish produce and workman ship”
    Central Baptist
    Spring Lake, NC
  • “I had a very good experience with 101 Mobility. They were very prompt in response to my request and all employees were very friendly. Sawyer’s Creek Baptist Church David Aydlett”
    David Aydlett
    Camden, NC
  • “It's great to have a company that still does what they say they will do as well as deliver before they say they will this day and time . Professional service and great product. Thank You, Jack Horne President HBC”
    Jack Horne
    Fayetteville, NC
  • “Professionalism, knowledge, good workmanship, keeping me apprised of process from time contract was signed until the lift was installed. Any time I had a question or concern, Dennis was available or returned my calls in a timely manner. Never heard of Bruno or any other lift product until I needed one and researched. I liked what I read about the company history; family. A deciding factor for me was that 101 Mobility is locally owned. I would recommend 101 Mobility to anyone in need of this type of home aide.”
    Jency Griffin
    Fayetteville, NC
  • “It's east to operate. It's efficient. Top of the line in appearance and operation. Quick call back for service or questions.”
    Doris Kimble
    Kill Devil Hills, NC
  • “My service from 101 Mobility was outstanding. Shinika was my point of contact and she was very nice & friendly and kept me updated through the entire repair process. Such a pleasant person. Patrick was my service tech and he was relentless in finding and diagnosing the problem. My elevator problem required some serious troubleshooting and Patrick would not stop until my elevator was running perfectly. Both of these individuals represent your company in an amazing way and you should be very proud of them. Steve Sherron”
    Steve Sherron
    Oak Island, NC
  • “Mark fixed my problem in a timely fashion.”
    Ron Sorrell
    Virginia Beach, VA
  • “I purchased a ramp and it was installed last week. I am very pleased with the ramp and the techs Dennis and Patrick could not have been nicer. It was a pleasure working with Dennis during my consultation. Dennis took his time measuring to see the best place to have the ramp. He never pressured us and answered all our questions. I will definitely recommend 101 Mobility in the future. Thank you for your service.”
    Martha D West
    Dunn, NC
  • “Real nice people to do business with the guy that install the ramp was real nice and courteous”
    Dennis Evans
    Boydton, VA
  • “Office staff and installation team were very courteous, knowledgeable, and compassionate to try to get installation in prior to my father-in-law's doctor appointment so we could get him out of the house safely. He loves the ramp! It's very stable and has increased the 88 year-old veteran's independence.”
    Heather Rodgers
    Fayetteville, NC
  • “To early to provide any feedback on the product but the guys who did the install were very good and professional”
    Jim Kozlowski
    West End, NC
  • “Your service was wonderful. We will recommend you to anyone.”
    Annette Carter
    Elizabeth City, NC
  • “Great choices for accessibility products and rental options for those who may have a temporary need”
    Beasley Nelson
    Elizabeth Town, NC
  • “Great service”
    Norm Wegrzyn
    Fayetteville, NC
  • “Dennis has been great! He is responsive and very professional.”
    Selina McLamb
    Lillington, NC
  • “The process was smooth from beginning to end. Installation was professional. I haven't had any issues with the chair lift and it's been installed for about 10 months.”
    Diedre Wright
    Henrico, VA
  • “Excellent product and service. Very professional and friendly staff.”
    Brad Calloway
    Raeford, NC
  • “Product was exactly as advertised. Installation was quick and on time”
    Bob Vinson
    Kill Devils Hill, NC
  • “Your sales staff and technicians were outstanding! I would definitely recommend 101 Mobility to any of my friends. I strongly recommend that you consider opening a store in the Morehead City or Jacksonville area—Emerald Isle specifically. There is a very definite need here for your products.”
    Pamela Foster
    Emerald Isle, NC
  • “Excellent crew to work with. Very friendly, helpful and knowledgeable.”
    Denise Morey
    Fayetteville, NC
  • “Representative was very attentive in getting my client what she needed in a timely manner. We will definitely be using your company again.”
    Teresa Wunsch
    Raeford, NC
  • “Works like a charm, wife loves it”
    Lonnie Hackworth
    Evington, VA
  • “Dennis was awesome, answered all of our questions and had ramp installed super fast and prices were very reasonable.”
    John Lloyd
    Fayetteville, NC
  • “The product will work well for our required needs. The install was fast, and management installed it personally with perfection and fine craftsmanship.”
    Paul Vann
    Dunn, NC
  • “the soundness and durability of the product. the professionalism and friendliness of the employees.”
    Kenneth K Murphy
    Mount Olive, NC
  • “Prompt and very helpful.”
    Jimmy Kerns
    Warrenton, VA
  • “Dennis was all business and very cooperative. Questions that I had were answered about the product very clearly and to the point. He was on task as soon as he arrived. He finished much earlier than what I had anticipated. He should get a raise in salary!”
    Bobby Waddell
    Whiteville, NC
  • “Landon diagnosed the problem, ordered the right part, and got the elevator back in working order in a timely manner.”
    Concord Church
    Autryville, NC
  • “WE WERE 100% SATISFIED WITH DENNIS AND THERE WAS NO SALES PRESSURE, AND HE WAS ALWAYS ON TIME, AND WE GOT OUR RAMP WITHIN A WEEK. IT HAS MADE SUCH A CHANGE IN MY LIFE. I AM NO LONGER SCARED OF FALLING.”
    Barbara Windley
    Fayetteville, NC
  • “Great customer service, the latest in products!”
    Suzanne Leedy
    McGaheysville, VA
  • “Very friendly and quick to help us with our needs. Quality product!”
    Sandy ligon
    Emporia, VA
  • “Our salesman, Dennis Jones was very polite and courteous. He did what he said he would do. He was very prompt and on time when he came to give an estimate and to do the work. The work was done very professionally. Tami Bullock”
    Tami Bullock
    Stedman, NC
  • “Service person (Patrick) was knowledgeable and thorough in diagnosing and servicing our stair lift chair.”
    Diane Schmidt
    Fayetteville, NC
  • “The service was excellent, and the installation was quick. My Mother-In-Law is very happy now that she does not have to struggle going up and down the stairs thanks to 101 Mobility.”
    Ronald Desjardins
    Fayetteville, NC
  • “Quality made ramp and fairly easy to assemble. I am a member of the Edenton. Baptist Men . Our group either builds or erects aluminum ramps . We buy used ones when we can find them . The brand we like the most is 101 mobility. When we find a reasonable priced used ramp, we prefer 101 mobility. Great ramp”
    Leonard Small
    Edenton, NC
  • “The technician was knowledgeable and friendly.”
    Anne Vann
    Kill Devil Hills, NC
  • “You service wheel chair platforms that are 20 years old”
    Sandra Lewis
    Fayetteville, NC
  • “Truly a top notch company. From the time I got the estimate and the time of completion was excellent. The installer and Dennis were very professional, and concerned with what my needs were. I will use and recommend 101 mobility over and over if the needs arise. Thank you for a job well done.”
    Darrell A Dasher
    Fayetteville, NC
  • “Service -very professional”
    Al Kinlaw
    Fayetteville, NC
  • “The convenience of the installation appointment time setting and actual installation time. The product itself works well and gets me down/up the stairs with ease as well as seeming well-built. The salesman/installer (Dennis) was WONDERFUL. He knew the product and answered all questions with professionalism and kindness before, during and after installation, then installed the stairlift by himself in a timely manner, explaining exactly how to operate it in a detailed manner.”
    Angie Riddell
    Scotland Neck, NC
  • “101 Mobility recently provided excellent service when I needed maintenance done on my Bruno curved stairlift. I quickly got an appointment, and the technician showed up on time. He was very courteous, knowledgeable and thorough. My lift was quickly back in service at a fair price. The owner of the company is friendly, respectful, and committed to great customer service.”
    Greg Smith
    Southern Pines, NC
  • “Friendly personal service. Quick response to inquiries, listen to our needs and wants for mobility equipment. Came to our home to assess best options and take measurements. Excellent, professional and courteous installation. Equipment easy to operate. We will call mobility 101 for our future needs and highly recommend them to our friends.”
    Ronald Wimmer
    Coltons Point, MD
  • “Your prompt service when I contacted you and the power chair lift for my home 🏡 which enables me to get out of my house safely. It was installed very quickly and with little extras that my physical impairments require for me to safely use my chair. And I can’t say enough to say how nice their installers were. I highly recommend 101 Mobility for courteous experienced service. Thank you for being here when I needed you.”
    Edvon Stogner
    Lumberton, NC
  • “The materials used were high quality. The finished product was a beautiful addition to our home. The service techs were courteous, knowledgeable and worked to a schedule to complete the project on time. They were considerate in answering the many questions we had before and during the installation. 101 Mobility is one of the best companies we have had a contract with. Howard & Doris Kimble”
    Doris Kimble
    Kill Devil Hills, NC
  • “The people were very professional, and they knew their product. Brian was kind and was patient in answering our questions and with showing us how to use the product (chairlift). Thank you for your great customer service.”
    Willie Glenn, Jr.
    Virginia Beach, VA
  • “Absolutely amazing customer service! They installed a chair lift for me, Not only were they incredibly quick to come and install the lift, the actual process only took about an hour and a half! Special thanks to Erik, he was extremely helpful.”
    Carter Kitchin
    Charlottesville, VA
  • “I had an issue and you got back with me and had my issue fixed the same day. Thanks!”
    Susan Barbour
    Virginia Beach, VA
  • “It is perfect for our needs and my husband will be very happy that he has it when he get home from rehab. Your employee's were very courtesy and well informed about the product.”
    Mary Deutsch
    Spring Lake, NC
  • “Very nice lift. The install went well and was done professionally. Very impressed!”
    Dan Tully
    Duck, NC
  • “Very professional and courteous team. They’re from NC and quoted me less than the other out of state stairlift vendors.”
    Albert Merino
    Hope Mills, NC
  • “Customer service and the quick response. Couldn't have better company.”
    Vernon Kincheloe
    Fredericksburg, VA
  • “Love the product, but any company can provide that. The professional and polite staff made the difference. From the time we called, the quote and then the install...prompt, polite, friendly and professional. We will recommend your company to anyone that needs your services and products. Thank you”
    Nina Koetter
    Cameron, NC
  • “This whole experience has been very pleasant. Each person we dealt with was both knowledgeable and efficient. The kindness and courtesy of each was the added bonus! We are very satisfied with our newly installed chairlift.”
    Mae Goss
    Windsor, NC
  • “Very pleased with sales experience, installation and service”
    Robert G. Duer
    Exmore, VA
  • “Good customer service and very responsive to client needs. Thank you”
    Corinne Gabriel
    Virginia Beach, VA
  • “Lee installed our stair lift and he did a great job. The space is tight and he fit the lift into our space perfectly.”
    Stacie Griffin
    Locust Grove, VA
  • “The installers seemed very knowledgeable. And they were both very nice. The chairlift is wonderful, moves very smoothly and is a real Godsend”
    Iris Oneal
    Elizabeth City, NC
  • “Great job and the installers were awesome!”
    Don Taylor
    Kill Devil Hills, NC
  • “Shinika always helps my family”
    Kori Shepperson
    Fayetteville, NC
  • “I love my new stair lift, I can now go up and down in comfort and safety. Mr Hart was very informative and answered all my questions, plus got me quotes in a most timely manner. Office staff, Kathleen, was friendly, courteous and just like an old friend. Brian the installer and his helper ( I am sorry I do not remember his name) were timely, efficient and friendly. They seemed to enjoy their work, which is rare these days. Spent time with me until I felt comfortable with my lift. My whole experience with 101 Mobility was most pleasant and I would recommend you service to anyone in need of this type of service. Thank You very much!”
    Anne Sayers
    Cape Charles, VA
  • “Excellent Service and Professional Dedicated to serving the customers needs no matter how difficult.”
    Valiant Valiant
    Fort Bragg, NC
  • “Friendly and knowledgeable installation crew.”
    Anne Vann
    Kill Devil Hills, NC
  • “Fast, courteous, professional. Rep was through with his explanation, and did not rush us. Finished job was terrific , later when the time comes to remove will be little sign it was ever there”
    James Sturgis
    Cape Charles, VA
  • “Reasonable costs.”
    Joseph Nicholas
    Virginia Beach, VA
  • “The products are great for seniors. We have had our chair lifts for 3 years, no problems at all with the inside chair, but the outside chair has had a few issues. Thankfully, our technicians have been wonderful and issues have been minor and mostly caused by the salt air environment. I've been impressed with 101 Mobility from day one. Everyone is very helpful, friendly, and knowledgeable about the products.”
    Sharon Crislip
    Avon, NC
  • “Both product and service are great. Mr. Honeycutt is very knowledgeable and very helpful. He arrived on schedule and took the time to answer my questions and explained the options. If I need your services again, I hope Mr. Honeycutt is available. Tom Shaw”
    Thomas Shaw
    Cameron, NC
  • “YOUR TECH REP ARRIVED ON TIME AND WAS ABLE TO DIAGNOSE THE REASON ME VITI S12 WAS NOT WORKING. 101 ORDERED THE CORRECT PART AND I AM HAPPY AGAIN GREAT JOB GREAT STAFF WE WILL DO BUSINESS AGAIN THANKS AGAIN .”
    Phillip Styles
    Fayetteville, NC
  • “These Technicians know their business and did a great job,”
    Walter McPherson
    Fayettevillle, NC
  • “Lift off and running with Eric's help. No problems with service.”
    Lorraine Morris
    Clarksville, VA
  • “Exceptional service. Landon very friendly and knowledgeable on lifts.”
    Mount Olive Baptist
    Rockingham, NC
  • “I called the office requesting service. I received a call from a service tech. He was unable to service the lift but another tech with a bad back helped me to fix the lift.I am satisfied with the end result.”
    Michael Combs
    Fayetteville, NC
  • “Quick, curtious , professional service”
    Bob Cotthaus
    Hertford, NC
  • “everything from scheduling to completion of service call. thank you”
    Jean Thoroughgood
    Virginia Beach, VA
  • “I have had my stairlift since December 2014 to the present (March 2019) and never had any problems with it. I recently had to have new batteries installed and Fred and Roy provided excellent service!!”
    Cheryl Brooks
    Chesapeake, VA
  • “Quality!”
    Sheila Bass
    Fayetteville, NC
  • “You guys were awesome”
    Steve Sawyer
    West End, NC
  • “I was mostly impressed with the customer service provided by Shinika Sinclair. She was extremely knowledgeable, personable, and prompt in responses to phone calls. Delivery of what we needed was quick. I would definitely use 101 Mobility again and would highly recommend to others. Thank you, Shinika!!”
    Elaine Kindle
    Fayetteville, NC
  • “Reliability”
    City Road United Methodist Church
    Elizabeth City, NC
  • “Everyone associated with the company was very friendly, and skilled in their job.”
    Don Wade
    Franklin, VA
  • “Great quality equipment and outstanding service...”
    Deon Bryant
    Spring Lake, NC
  • “Fast and friendly help when we need it.”
    Evelyn Billings
    Colonial Heights, VA
  • “We love your product, and honestly it is the best on the market...I did extensive research before we bought. However, what raises you from a 10 to a 20 is your incredible staff! Seriously, Shanika is a jewel in your crown; not only is she professional, knowledgeable and an amazing problem-solver, she is also one of the most personable people I have worked with over decades. Add to that the knowledge, expertise and excellence of the men who have done the install, and the maintenance of our Chairlift, and you have a company that excels in every respect.”
    Larue Miller
    Fayetteville, NC
  • “I have had nothing but outstanding service from 101. They are very professional and will install your product as if it was being installed on one of there own vehicles.”
    Stanley Hopkins
    Fayetteville, NC
  • “101 Mobility is the BOMB.com!! Very courteous and efficient! They delivered what they promise and followed up to make sure everything was working properly!”
    Robert Garner
    Fayetteville, NC
  • “Prescribed Safety and Security for my sister. Makes me feel more confident in her safety.”
    Bobbie Austin
    Lillington, NC
  • “We are enjoying the new lift. There was a few challenges with installation but the installer was able to get the job done.”
    Evans Metro AME Zion
    Fayetteville, NC
  • “Service was prompt and exactly what I needed. PLEASE advertise your services to the Eastern Shore and include us in your online advertised service area. We are an elderly, underserved population- My neighbor got a stairlift from a firm in Richmond!”
    Lynne Calvert
    Belle Haven, VA
  • “Excellent products and the best customer service.”
    Scott Melrose
    Virginia Beach, VA
  • “Very timely plus installation was quick and clean. The chair is great!!! The installers were very nice polite and well educated. We have already recommended the Company to our neighbors. Thank you so much!”
    William Sawyer
    Machipongo, VA
  • “Staff (to include office staff and technicians) very customer friendly, customer oriented, technically knowledgeable, and a true desire to please and help the customer..”
    Arthur Schintzel
    Williamsburg, VA
  • “Great staff & customer service”
    Ruby Golden
    Fayetteville, NC
  • “Outstanding follow up service at very reasonable price.”
    William Duffy
    Virginia Beach, VA
  • “The team at 101 mobility was extremely helpful in repairing my son's Valet seat. The convenience of staying in Fayetteville for the repairs saved us 2 hours of driving to the original vendor and expedited the repairs”
    Helen Black
    Fayetteville, NC
  • “they keep my power wheelchair running”
    Robert Mitchell
    Fayetteville, NC
  • “I enjoy working with Kathleen. She is so helpful and always patient in answering my questions. I also like the quality of your products. Lee who installed my ramp was very professional and efficient.”
    Albert Antaki
    Virginia Beach, VA
  • “Hello, we traveled from Canada to spend the Christmas holiday with family in the OBX, NC. As we knew we needed to access specific accessibility equipment for our son, we searched online and fortunately found 101 Mobility, VA. 101 Mobility, VA had exactly what we needed and the service and delivery was exceptional. From our first contact over the telephone, Kathleen was great to work with. She was very efficient and knowledgable. Always friendly, courteous and professional, Kathleen made sure that all was in order for us. It can be challenging at times to find a business that can supply the right medical equipment you need, especially when traveling. 101 Mobility is a company which strives to deliver an excellent product and service for their clients. We would like to thank 101 Mobility (and Kathleen) for their service and for ease in helping to make our visit and holiday with family most enjoyable. We definitely recommend 101 Mobility for service and accessibility equipment needs. Sincerely, Cumming Family, Alberta, Canada”
    Debbie Cumming
    Corolla, NC
  • “Shinika Sinclair went above and beyond all of my expectations. 101 Mobility knew what they were doing when they hired this caring lady. Everything was done in an orderly and timely fashion. She kept me apprised by emails and phone through the entire process. If I owned a business, I would like her to work for me. Thank you, Shinika Sinclair for one of the best customer service experience I have had in over 25 years. D. EllisDavis - Fayetteville, NC.”
    Deborah EllisDavis
    Fayetteville, NC
  • “I like the promptness of the response the request for a ramp. The person the came out listen to what was needed and provided ways on how 101 could make it happen. Everybody is pleased. Elliot Reynard First Lynnhaven Baptist Church”
    Elliot Reynard
    Virginia Beach, VA
  • “Everything was handled as promised. Thanks for the speedy and professional service.”
    Bill Wilson
    South Hill, VA
  • “Very prompt and works with you”
    Gail Jones
    Fayetteville, NC
  • “I have the utmost appreciation for the efforts put forth by Ryan Price in getting this job completed. He has overcome a great number of obstacles that were far beyond the normal range. He has maintained contact with me during this whole job. I highly commend him and the crews he has brought to the completion of this endevor! Sincerely Michael Combs Second Baptist Church 533 Person Street Fayetteville NC”
    Michael Combs
    Fayetteville, NC
  • “Service was friendly, efficient, and fast.”
    Clark Lambert
    Virginia Beach, VA
  • “Great chair.”
    Joseph Nicholas
    Virginia Beach, VA
  • “It appears to be well built.”
    Cynthia Jones
    Spring Lake, NC
  • “A very helpful and cheerful staff. Products are top grade easy to use.”
    Ronnie Morton
    Fayetteville, NC
  • “They do all the legwork and phone calls”
    Margie Summerfiled
    Fayetteville, NC
  • “Great customer service! Very responsive, customer friendly, and willing to listen and take the time.”
    Arthur Schintzel
    Williamsburg, VA
  • “The chair lift opened up our upstairs to us as we were having difficulty climbing stairs. Also, the fast and friendly service personal service they provide. Although we have had a few problems they have been great to work with.”
    Evelyn Billings
    Colonial Heights, VA
  • “I was very pleased with your customer service when I stopped by to share my technical problem with my mother's stair lift. The office assistant immediately called the technical assistant who came by that afternoon and repaired the wires causing the glitch. He was most courteous. Thanks 101Mobility!”
    Amelia Ross-Hammond
    Virginia Bach, VA
  • “The people in the office make the service easy to use with their friendly and helpful treatment”
    Amhurst Apartments
    Virginia Beach, VA
  • “Customer service for the most part is usually prompt.”
    Donna Peoples
    Point Harbor, NC
  • “Our experience has been 100% since Day 1.”
    Catherine Cunningham
    Henrico, VA
  • “Nice people. Prompt service. I've been very satisfied and have mentioned 101 Mobility to people that I know in case they have a need or know anyone that does.”
    Phillip Kinton
    Midlothian, VA
  • “Service was on time and efficient.”
    Evans Metro AME Zion
    Fayetteville, NC
  • “Customer service”
    Vanessa Hair
    Fayetteville, NC
  • “The stair chair means we have been able to remain in our home much longer.”
    Harry Bramlett
    Onancock, VA
  • “IT WORKS”
    Vaughn Gladwell
    South Mills, NC
  • “Please call me to discuss other needed parts. Thank you! A. Harrington”
    Adriane Harrington
    Fayetteville, NC
  • “Product line top quality Services scheduled and completed on time No ‘Bumps in the road’ Installation available with warranty included”
    Randy Ray
    Southern Pines, NC
  • “The fast response time is crucial. The install was fast and no harm to my walls was great. Just got it so I can’t speak of dependability yet.”
    Joyce Harrell
    Plymouth, NC
  • “The electric scooter was left at the Omni hotel on time 2 days early; However no tag or identification or my name on it for pick up when i arrive; Had to explain 5 minutes to security and hotel management who i was ; There was a scooter left by another company with complete instructions for the other disabled veteran; Quality of the equipment was excellent”
    Gerald Levine
    Long Branch, NJ
  • “Shinika is a doll. She is super knowledgeable and helpful”
    Betty Major
    Fayetteville, NC
  • “Good job”
    North Carolina National Park Service
    Hatteras, NC
  • “Quicker email response times would be great.”
    Phillip Swain
    Barco, NC
  • “I think your communication with the customer needs some work. I called because my Bruno chair had stopped running. I was told I would receive calls with updates about fixing my chair. I received no calls. I called you each morning to find out when someone would be out. If a customer is told she is going to be called, then she should be called. My chair has started beeping again. Expect a call from me shortly!”
    Carole Carlton
    Virginia Beach, VA
  • “All went well”
    Gene Wills
    Emporia, VA
  • “I was satisfied with the company's performance.”
    Greg Brown
    Fayetteville, NC
  • “Communicated with me about cancelled appointment. Given actual estimate in a more timely manner.”
    Sheila Bass
    Fayetteville, NC
  • “The experience was great. When the ramp was done, we still had an issue with getting out of the door to get to the ramp. We were able to get around the problem, but it required us to build another platform.”
    Holly Hering
    Virginia Beach, VA
  • “Not left drill shavings in my driveway!”
    Claude Perkins
    North Chesterfield, VA
  • “It was good and I think you'll did a wonderful job.”
    Connie/Dekonty Mason
    Chester, VA
  • “Didn't know what toilets were like.”
    Lucy Wallace
    Manakin-Sabot, VA
  • “Diagnosed the problem on the first visit. I feel like parts were replaced unnecessarily”
    Doris Lockamy
    Hope Mills, NC
  • “I didn't get a receipt for the second payment/payment in full. Was told it was emailed to me but it was only the invoice with balance due. Machine is making alot of loud screeching noise.”
    Debra Inman
    Charlottesville, VA
  • “My scooter was not at the Hotel when I arrived as promised !!!!!! After a 6 hour ride to Virginia , I was quite fatigue, I had to walk to the Convention Center in order to register, to have my materials ready for the next day. Terry worked effortlessly to find the scooter because I told her I was not walking back to the hotel. After numerous phone calls the driver connected with me and brought me the scooter.. It was a bit frustrating, but it helped that Terry stayed in contact with me until the unit was delivered. It would be most accommodating if $50 could be credited back to my credit card... Scooter was delivered to the wrong Hotel!”
    Lovie Howell
    N Charleston, SC
  • “The concept of being able to rent to own is wonderful for those of us who cannot afford to simply purchase. The service, technician, and customer service has been really good! However, I was told on the day it was installed, that after two years of renting ...It would be paid for and I owned it. now that I'm close to the two years, and being told it's three years. This means a lot to me because I need my chair, but I am now on disability I cannot afford to pay another year when I was told two years. It just leaves a bit of a bitter taste in my mouth, that such a fine company cannot stand by their word. Somehow it seems so unfair that if I can't pay an additional year that after paying for my chair you are likely to come repossess it, and rent it to someone else and get paid twice for it. Thank you for being an asset for 2 years. Feelings of thankfulness and disappointment .......”
    Joyce Goode
    North Chesterfield, VA
  • “I understand that there was an illness with the person that was yo answer the phone, but I called for a week and got no reply. Installation and product was great however.”
    Ronald Haynes
    Fayetteville, NC
  • “People are nice but on more than one occasion it has taken more than a week to fix a repair issue that left the situation unsafe. The company needs more service technicians in order to handle problems in a more timely, responsible manner.”
    Barry Japczynski
    Virginia Beach, VA
  • “Unable to properly diagnose and repair Bruno car seat which another Mobility company diagnosed and repaired immediately. Took 3 weeks and 3 calls to get refund processed for expensive part prebilled and not received. Do not have trained Bruno repair personnel located in Norfolk or Virginia Beach. Would strongly not recommend you to any person needing help with mobility equipment. You are spread too thin covering too large a territory commuting from North Carolina and Richmond to our area. Can't properly service Hampton Roads. Wasted my time and money. Beverly Hornick”
    Beverly Hornick
    VIRGINIA BEACH, VA
  • “I saw one image on the brochure. A complete different image was installed. Dennis did not discuss this image with me.”
    Carolyn Barnwell
    Fayetteville, NC
  • “Service charges are unrealistic. Your service charges go well beyond hourly auto repairs. It cost 0ver $200.00 to replace a $30.00 rocker switch. I would not recommend this product to anyone that is low income, especially if you have to choose between getting the system repaired and taking care of other necessary essential needs.”
    Willie Mapp
    Fayetteville, NC
  • “The order took to long and the prices are outrageous, found out that the exact same hand rail was half the price at Lowe’s… that said, the representative Shamika was amazing, very professional and kind….”
    Jesse Brayboy
    Fayetteville, NC
  • “No disappointment. I’m pleased with 101 Mobility, but I don’t have friends or family who have any foreseeable need for disability services, so I’m not likely to make any recommendations.”
    Greg Smith
    Southern Pines, NC
  • “Taking care of a person who requires a stairlift puts the caretaker into a frame of mind that he should always be prepared to prevent any accident. Being a caretaker of a parent who lives with you is very demanding and requires support from many helpers. We have an outdoor stairlift that is four years old and has a circuit board that has been ruined by the salt air as we live close to the Bay. I realize this is perhaps an unusual situation, but not if you live anywhere near salt water. I didn’t know that this part required extra protection than the covering that came to protect the circuit board. Therefore, I would recommend an annual inspection and maintenance, which we did, a technician who could come the same day that the stairlift had a problem, and essential replacement parts on hand. It took one week to obtain the circuit board. I was told after it came that it would have cost $100. To ship it overnight. It’s not a very big or heavy part. The technicians can be recommended but I think they can only do so much without the parts and not having a designated repairman come to help the same day in an emergency situation.. the office manager was helpful but she could only do so much being limited by these conditions. It was a wake up call to avoid a future situation like this and fortunately my 102 year old Mom was able to get to her doctors appointment with two people helping her get down the seven steps and having down much physical therapy to help her navigate short flights of stairs.”
    Karyl Martin
    Norfolk, VA
  • “The stair lift rail is too short. Unbeknownst to us at the time of installation (11/13/2014. When a technician of yours came to service our unit he said it wasn't installed correctly (6/10/2016). The last technician you sent was rude and hollered at us because he was working late. In his anger and frustration he snapped off one of the step bracket lag screws and didn't say anything or fix it. He must have thought I didn't see him do it. Our experience has been horrible and we can not recommend 101 Mobility to anyone. And further, I let people know how awful our experience has been.”
    Jill Boyd
    Williamsburg, VA