Hear From Our Clients

  • “We are very happy with your quality of service. Your employees are top notch’s on install and explaining everything Thanks”
    Michael Roth
    Coplay, PA
  • “From beginning to end the whole process was seamless. Everyone responded with urgency and was very professional.”
    Megan Weinland
    West Pittston, PA
  • “I can use our second floor. I doubt I could still do he stairs. When I called for service I very much appreciated the quick response.”
    Anne Schweisguth
    Swiftwater, PA
  • “I like everything about 101 Mobility. Jordan Goth took the time to explain everything about the stair lift. He knew the product inside and out. Then Joey came and installed the stair lift and he was also excellent. Both men were prompt and a pleasure to deal with. The stair lift is wonderful !”
    Karon Weimer
    Quakertown, PA
  • “The guys installed a ceiling lift. They were respectful, tidy, and punctual. They made sure we know how to use it and helpful in understanding how it works.”
    Jill Pascoe
    Wind Gap, PA
  • “Works well”
    Jeffrey Reitz
    Slatington, PA
  • “Excellent product, efficient and friendly installation.”
    Hugh Carlin
    Bethlehem, PA
  • “Great, reliable professionals who care about their work.”
    Karen Klingler
    Hazelton, PA
  • “The new Bruno stair system is working well so far. We like the system very much. Hopefully it will work well for a long time.”
    Guy Hovis
    Easton, PA
  • “On-time, professional and knowledgeable staff. Product quality is excellent — the wheelchair ramp installed is extremely solid and sturdy.”
    Walter Hertman
    Jermyn, PA
    Wayne Moatz
    Easton, PA
  • “Does what it’s supposed do. Does it well.”
    Bob Tobias
    Pen Argyl, PA
  • “We were able to schedule an appointment for a service check very quickly. Everyone was very friendly.”
    Jodi Frankelli
    Danielsville, PA
  • “The product (stairlift by Bruno) works beautifully and does exactly what we asked for and expected. Having "tested it out" in 101 Mobility's warehouse, we knew exactly what to expect. The next step was for a representative to come to our home to make sure the stairlift would fit comfortably, and to answer questions and address any concerns. Within a week, the product was installed and ready to go--a seamless process, to say the least. My wife and I have many friends whose circumstances are similar to our own. They love their home...don't want to move...but can no longer climb stairs without major difficulty. We feel totally comfortable recommending 101 Mobility to them for all of their mobility needs!”
    Jeff Davis
    Pocono Lake, PA
  • “Service was great!”
    Henry Davis
    Mount Bethel, PA
  • “The friendly employees and the very fast service.”
    Sharon Janov
    Sugarloaf, PA
  • “Good communication from the office and polite, clean and friendly service technicians for the installation of 2 stair glides.”
    Madilyn Grose
    Bethlehem, PA
  • “Great product and service was great”
    Fred Biello
    Allentown, PA
  • “friendly, knowledgeable”
    Louis Mariani
    Whitehall, PA
  • “The whole process was simple and all staff was very professional and friendly.”
    Mariellen Hittner
    Bethlehem, PA
  • “Our experience working with 101 Mobility has been five stars all the way. From the initial contact, the Sales Representative and the installation of an indoor and outdoor chair lift, everyone was so wonderful. This was a major, stressful decision to make, but the staff at 101 Mobility were so caring and professional that our minds were put at ease. For any mobility issues.you may have, choosing 101 Mobility will be the right choice.”
    Annamarie Jordan
    Fountain Hill, PA
  • “the technician was very thorough in addressing the issues that needed his attention for my chairlift. He didn’t leave before he was confident the problem was resolved.”
    Judi Smith
    Drums, PA
  • “Service was excellent. Everything was done as said.”
    Susan Trach
    Wind Gap, PA
  • “Too notch customer service at the preliminary assessment (Jordan) and the installation (Rich?).”
    Chris Teufel
    Kingston, PA
  • “Our maintenance person arrived as scheduled and promptly and efficiently serviced our elevator. A part that needed some repair was taken outside to minimize clean-up. All questions were answered and some suggestions made to maximize our lift. Our Duo-Lift has been everything that we anticipated.”
    Frank Hall
    Kunkletown, PA
  • “The elevator we had installed enabled us to get to our basement laundry room. It replaced a spiral staircase which was difficult to use. After a few years of service we had a minor repair that was needed. The technician was courteous and expert at his work. He arrived on time and got the job done professionally. Bob H, Bloomsburg Pa”
    Robert Horn
    Bloomsburg, PA
  • “Products are reliable and the service is great.”
    Jose Serrano
    Allentown, PA
  • “It fits my needs.I thought it might be a little pricy. Watch future pricing.”
    Ingemar Dalstad
    Drums, PA
  • “The chair is a life changer for my husband! The equipment is of great quality, n the installer was professional, n very nice to both my husband n I. He totally explained everything to us, n assured us if we had any problems to call n someone will help us with in one day! So far we are extremely happy.”
    Ken Hartman
    Lake Ariel, PA
  • “Everyone i dealt with was very professional, and quick to respond to my questions.”
    Cathy Pishnick
    Stroudsburg, PA
  • “Love it wish we did it a lot sooner”
    Roger Brock
    Coopersburg, PA
  • “Everyone has been very responsive and professional and helped address our particular situation.”
    Jamie Silver
    Riegelsville, PA
  • “The lift is wonderful. Everyone we worked with from estimate to install were also fantastic!”
    Jeanette Jefferson
    Northampton, PA
  • “Immediate reaction to requests.”
    Kathleen Sexton
    Gouldsboro, PA
  • “Everyone I spoke with at 101 Mobility wap professional and personable. I was not there when the ramp was installed, and unfortunately my sister does not remember their names, but the crew showed up on time and got right to work. My sister informed them that my nephew had a 1 p.m. doctor's appointment and they said they would do their best to have the ramp usable by the time they needed to leave, and they were true to their word. They even assisted my nephew on his first trip down the ramp. He was very appreciative of that. Thank you for the great job!”
    Veronica Shaffer
    Orefield, PA
  • “service tech was very well versed on the product and was very nice and easy to deal with”
    Marvin Tetter
    Orwigsburg, PA
  • “The Bruno lift we ordered came in earlier than expected. we were very satisfied with the installation. it only took 2 days.”
    Donald Neyer
    Coaldale, PA
  • “Reasonable price, ease of installation by Dereck , a very polite and friendly person, ease of use”
    Michael Mack
    White Haven, PA
  • “Easy to work with. Fast service”
    Jeri Seifert
    Bath, PA
  • “The process was pretty easy and employees were friendly and knowledgeable.”
    Geraldine Febbo
    Nazereth, PA
  • “Still new but our lift works well. Only wonderful professionalism from everyone involved. Great communications. Coordinated well with our landscaper. Very clear specifications for preparing the site. The installers were wonderful. Worked through the coldest days of the year in the northeast...teens even. Great people, great product, great results.”
    Karen Klingler
    Hazelton, PA
  • “Excellent installation clean up every day. Very responsive to phone requests”
    George Isaacs
    Trucksville, PA
  • “I am very happy with my stairlift. It is making my life much easier. The ability to get this was easy and fast and the installation was done to our satisfaction. I would recommend 101 Mobility to all who need this product.”
    Larry and Pat Nace
    Northhampton, PA
  • “The speed at which the service was initiated from the first call.”
    Jackie Banahan
    Mt Bethel, PA
  • “Easy communication. Fast service.”
    Kirsten Hanson
    Coopersburg, PA
  • “I am from an insurance company and utilized 101 mobility for a member. The staff was attentive to myself and the client. Work done was very satisfying. Client was very happy. I will be using 101 mobility again.”
    Codee Kohler
    Bangor, PA
  • “Everyone that was involved in my purchase was very helpful courteous to all my questions and concerns. I was also happy this stairlift was made in the USA.”
    David Laustsen (Lawson)
    Easton, PA
  • “Highly recommend this company! From on-site visit and estimate through installation all technicians were knowledgeable of products and professional in every manner. Timing was excellent with installation completed within 10 days of contract signing. Passed this Company’s name to neurological group to share with other patients.”
    Sandra Greenzweig
    Palmerton, PA
  • “Very thoughtful, helpful, answered all my question. I would recommend my friends”
    Nelly Brown
    Kunkletown, PA
  • “The entire process went well from first meeting with the sales person to the installers of the chair glide. There was no pressure to upgrade the product which seems very well constructed (and built in the USA). The installation went well from start to finish including the clean up. The elderly homeowners adapted well to it’s use and it gives peace of mind to the family knowing they can get to the second floor of their home, safely.”
    Tom Newton
    Lehighton, PA
  • “Above and Beyond Service very reasonable for parts”
    Robert Backof
    Wilkes-Barre, PA
  • “Product and installment by Rich were very good.”
    William Berneski
    Wilkes-Barre, PA
  • “I've only had the chair lift for a few days, but it has dramatically reduced the pain in my arthritic knee with the bone spurs.”
    Juliet Bushinski
    Ringtown, PA
  • “Michel has been very helpful and professional in working with us in designing and coordinating our project. Also Michel the cement contractor and Mike the lift installer were skilled, diligent and very polite and friendly. The total project is not finished due to difficulty getting all the materials, but so far we are very satisfied.”
    Allen Felton
    Fogelsville, PA
  • “Excellent, Friendly, and supportive team!”
    Frances Cogar
    Townsend, DE
  • “The staff is excellent from customer service to the technician. I couldn't ask for a more better experience company. You guys are great and the lift works excellent. Anthony Barnes”
    Antonio Barnes
    Tobyhanna, PA
  • “jordan explained everything clearly so we knew why one stairway was usable and one wasn’t. The installation of our chairlift was done soon after our decision which was nice because after the decision was made I wished it was already in. The installers made sure it was perfect and instructed us carefully on how it was to be used. I’m happy with it all.”
    Anne Schweisguth
    Swiftwater, PA
  • “very awesome ramp now.”
    Timothy Ritter
    Slatington, PA
  • “Installing technicians did a professional job, knowledgeable and easy to communicate with in answering questions Elevator works well”
    Bruce Zboray
    Weatherly, PA
  • “I was extremely pleased with the service I received from my first contact with your company until the final install of the product. All my questions were answered promptly and I was kept informed as to the progress of the installation. Your workers were very professional and respectful of my property.”
    Kathleen Neilson
    Quakertown, PA
  • “It's made in the USA. Good warranty, quick and clean installation, great safety features.”
    Robert Rice
    New Tripoli, PA
    Bryan Fritchman
    Hellertown, PA
  • “First installation of the Bruce chairlift last 2 trips and computer malfunctioned. Then snow delayed the technician for 5 days. Second installation still functioning on day 3 - hopefully it keeps working. It is an awesome chairlift- my mother is getting around so much better. 101 mobility was awesome- always professional and apologetic for the weather. Thank you to Samantha and Rich.”
    Linda Sacco
    Scranton, PA
  • “Salesman was very good in explaining all my options and the costs involved. My Bruno stair lift was installed less than 1 week after I ordered it.. Installation Technician was very professional and cleaned up after.”
    Charles Ladd
    Mountain top, PA
  • “The chairlift has changed my life. Ease of use, quiet. I can now go downstairs to eat meals and get to appointments.”
    Sandria Holva
    Bangor, PA
  • “I love my chairlift. Damien was very professional in giving me instructions how to use it.”
    Joseph Gunning
    Pittston, PA
  • “Installers were very professional and installed two stairlifts in a day. Both work very well and they did a nice job in explains the operation. Also the sales rep did a great job in understanding our needs and following up on the sale from design of the custom job to order delivery.”
    John Van Sloun
    Orefield, PA
  • “Very courteous and knowledgeable with the products”
    Harlan Finch
    Clark Summit, PA
  • “everything is perfect”
    Nancy Keene
    Williamsport, PA
  • “Everything was very prompt and very professional. Installer was great. His job was outstanding”
    Svetlan Genesin
    Tobyhanna, PA
  • “My husband is now able to get out of the house easily, for the first time in months!”
    Kerrie Gelezinsky
    White Haven, PA
  • “There was a lack of communication in beginning but once lift and porch lift arrived everything went smoothly I am very satisfied with service an dc product”
    Donna Teetz
    Slatington, PA
    Jeffrey Reitz
    Slatington, PA
  • “Everything was completed very quickly and professionally.”
    Linda Trainor
    Quakertown, PA
  • “Employees were informative and courteous. Appointments were kept on time. Workmanship was perfect. We couldn’t be more pleased. Thanks to all!!! We will be in touch when funds are available to do lower level,👍🏻😃 HAZLETON HISTORICAL SOCIETY”
    Gina Marinelli
    Hazleton, PA
  • “Both the salesperson that came to the house as well as the installer (Jordon & Rich, respectively) were very personable, knowledgable & honest. I felt very comfortable discussing our needs with them & enjoyed meeting both of them. They are an asset to your company. Additionally, I had a very positive experience with Tonya (Sorry Tanya?) on the phone. My father has not used the stairlift yet, but it appears to be exactly what we wanted/needed”
    Alison J McManus
    Tobyhanna, PA
  • “Knowledgeable salesperson who thoroughly explained the nature and features of the various chairlifts. Efficient and personable installer who provided a clear demonstration of the features of our chairlift and its use. Also, every customer service representative that we spoke with to arrange purchase and installation was courteous, efficient and knowledgeable.”
    Richard Burkett
    Quakertown, PA
  • “We had a part that needed to be sent back to the manufacturer for repair. It was picked up promptly. Tonia followed up on the progress weekly. It was returned and installed. Technicians were timely and professional. Tonia was amazing and worked with us to ensure my daughter’s equipment was done so it was available for her use.”
    Jill Pascoe
    Wind Gap, PA
  • “Prompt response to my request for service and a timely installation”
    Robert Gombos
    Slatington, PA
  • “The chair lift is easy to use. The installer was excellent!”
    Joyce Wood
    Freeland, PA
  • “Communication skills are excellent, the staff in office were on top of everything, installers were excellent!!”
    Marikay Wrabel
    Bethlehem, PA
  • “Love the chairlift. Very easy to use. I”
    Virginia Quinn
    New Tripoli, PA
  • “Installation was complete, timely and professional. Maintenance has been thorough and done on a scheduled basis. Elevator is used daily and fulfills our needs.”
    Frank Hall
    Kunkletown, PA
  • “Better instruction sheet and instructions”
    Betsy Holcombe
    Bethlehem, PA
  • “Salesman was very technically knowledgeable about the product. Rental options price was very reasonable. Installation technician was very polite and explained all features and technical info very thoroughly.”
    Mukundham Ramaswami
    Schneckville, PA
  • “Quality”
    Sharyn Charlie Shiflet
    Lake Ariel, PA
  • “Spend more time going over equipment when ready for use.”
    Robert Bold
    Schnecksville, PA
  • “High quality, American made Bruno chair lift. Staff is knowledgeable. Jake was an excellent technician explaining everything about the chairlift”
    Sandra Schwarz
    Bath, PA
    Maureen King
    Coplay, PA
  • “installer was great just some minor mishaps that ran a little longer.”
    Tony Kosalko
    Bethlehem, PA
  • “Experience was very good, short materials but purchased wood and made temporary ones. Came back next day and completed job. Service guys were very nice.”
    Bradley Labar
    Stroudsburg, PA
  • “Service was crazy expensive”
    Joann Ambio
    East Stroudsburg, PA
  • “I still do not trust the elevator. I did put a landline phone in it, in case it fails again leaving me stranded (luckily I had my cell phone), as it did when first installed. And the cost of annual maintenance is very high and I receive nothing in return. I have to ask how it was and if any problems were found. Mike came in without anything is his hands and not even a mask. And he was coughing due to sinus issues. He said he was vaccinated. I expect some kind of certificate saying it was inspected and in good safe condition. I feel we (101 and me) have a good relationship, but since you asked for feedback, here it is.”
    Rena Mack
    Nazareth, PA
  • “Teach how to use it nrttrt”
    Betsy Holcombe
    Bethlehem, PA
  • “The positives of the experience were the friendly office personnel I communicated with and the installers of the 4 chair lifts who were responsive in addressing an issue. The negative was not receiving a discount promised by the gentleman who quoted the project to install, remove and 3 month rental of 4 chair lifts.”
    Jill Jamison
    Easton, PA
  • “Bolts were not tightened all the way on track supports. I had to do it. Plus they were put in crooked”
    Joseph Palazzo
    Moscow, PA
  • “I had a stairlift installed on Thursday of last week. Derek, the installer, was very nice, but I was disappointed that 1) the shaft (that runs the length of the stairs) was silver/gray instead of white, as the pictures in your literature had indicated 2) the shaft was several inches away from the wall, which makes it more conspicuous and harder for people to navigate. (Derek explained that this was necessary in order for the seat to not interfere with either the rail that runs the length of the stairs, or the door at the top of the stairs--I can't remember which) 3) the seat is apparently not easily removable (per Derek). One of your folks (it might have been Jordan, the sales guy who had met with us), indicated that the seat is readily removable. 4) the cord that leads from the end of the shaft to a nearby outlet was placed on the outside of the carpet instead of under the carpet, and it looks pretty bad. (Jordan had indicated that the installer would be installing it underneath the carpet. When I mentioned this to Derek, he said that he couldn't do that.”
    Jeff Davis
    Pocono Lake, PA
  • “front porch was wrong swing to close to front steps unsafe .when I called I was told it would be extra to fix it right when it should have been safe in the first place”
    Timothy Holmes
    Scranton, PA
  • “The woman who answered the phone told me cleaning copper strips with a microfiber cloth might fix my problem. I tried this but it didn't work so I scheduled service . The technician who came out used an abrasive cloth and fixed problem in one minute. He said that woman gives a lot of people this wrong info and doesn't listen when the techs try to correct her. I feel she cost me $195 unnecessarily.”
    Linda Lewis
    Easton, PA