“Clean, sleek Very friendly and caring service” Susan Lee Foster City, CA
“Prompt, courteous service from inquiry to ramp assessment to installation!! Highly recommend 101 Mobility!” Theresa/Marrybeth/ Cordelia Beck Belmont, CA
“Good products seemed to be so far , Commitment, attention and precision in work, with compassion and humanity, especially from Fawad and Sherine Thank you for every thing” Rihab Aldouri Belmont, CA
“Good service and product” Jr Hwang Palo Alto, CA
“The product is pretty good. My mother loves it. Service is always available when needed.” Jessica Cabaltera San Jose, CA
“Good customer service and the sales rep is knowledgeable on the product she's selling.” Editha Romias San Francisco, CA
“I’m very happy with the technician Raul who came to service my vertical platform lift. It had been out of service and he was able to bring it back to life.” Juan Gomez South San Francisco, CA
“Shradda and the team at Mobility 101 were excellent to work with. Shadda helped us navigate the purchase and installation of a stairlift for our stairway. She was thorough and extremely helpful and patient with all of us. I highly recommend Mobility 101 for any stairlift needs you may have.” Jay Krackeler Los Altos, CA
“Great service. Very efficient. Shraddha was excellent in suggesting a suitable ramp solution for my home. And Raul did a great job with the installation. Thank you!” Amrita Kamath Foster city, CA
“the repairman was knowledgable quick and had the parts. he also handled himself in a professional manner.” Jim Ahl Hillsborough, CA
“Customer service is awsome, very professional, very understanding of our situation, From the first visit to the last visit for installation. They made accommodations for our need, we ordered on Friday, and it was completely installed on Monday. We were able to use immediately.” William England San Francisco, CA
“Knowledgeable, friendly staff.” Andrea Rosello Daly City, CA
“Easy process. Nice people to work with. Professional. Getting regular updates for time of arrival” Olga Stoian Saratoga, CA
“101 Mobility made the purchase and installation of the stairlift painless. Shraddha came out quickly and explained all the options. She answered all of our questions and helped us get the best setup for our needs. Once we made the decisions the lift was installed within two weeks. The installer, Raul, was extremely conscientious and respectful of our home. He also took the time to explain all of the features, warranty, and maintenance. We love our new stairlift. It has made our lives so much easier.” Stacey Gordon Montara, CA
“Product is appealing, fitted naturally. Good services.” Samir Deeb Redwood City, CA
“Done well, meets the need for going up and down the stairs.” Mike Doenges San Carlos, CA
“It works” John Flynn Hillsborough, CA
“Your technician and his partner did an excellent job. Raul answered all of our questions and explained things very clearly,” Carol Mallie San Jose, CA
“Quick and clear information. Good installation. Good product.” Annette Garcia San Jose, CA
“Useful product. Friendly and professional service.” Devashish Sarkar Palo ALto, CA
“Fast installation” Silvia Colombetti Menlo Park, CA
“I love my chairlift. Before I got it I went downstairs once a day and stayed till time to retire. Or I stayed upstairs if my feet were swollen. Now I come and go at will.” Kathy Dedini Pacifica, CA
“Service was good. Everything was well explained.” Michal Stephen Foster City, CA
“Very professional and easy to talk to. And competitive pricing.” Geraldine Soy Pacifica, CA
“Great communication and very professional install.” Tim Dubois Moss Beach, CA
“have not used them enough.” Christopher Chang Redwood City, CA
“Excellent customer service!” Palig Derabrahamian Hillsborough, CA
“Excellent service” Elizabeth Stone San Mateo, CA
“Delivered as promised. Its great!” Renee Mell Los Altos Hills, CA
“Reliable, good customer service” Gary Ciardella Redwood City, CA
“Timely, Helpful, willing to listen and make an adjustment when necessary. High quality Workmanship.” Carolyn Block-Arnelle San Francisco, CA
“Very helpful & prompt customer service & more importantly, very reliable. The option to rent for short term use, was very helpful in our case. Raul who came to do the installation, did an excellent job of figuring out the best way to tackle our threshold problem, and got the job done very efficiently.” Dhiraj Bhallal Los Altos, CA
“Product is good and the service is good and timely if needed.” Lee Villanueva Foster City, CA
“Quick and affordable!” Carol Murphy San Mateo, CA
“they kept their word on all that they told me. they explain and clearified my concerns.” Gloria Gonzalez Brisbane, CA
“The service was great” Nancy Sanz San Mateo, CA
“Very easy to use, my mom (who is 94) resisted at first, but now she loves the fact she can ride up and down the stairs and have no fear of falling again.” Bay Area Energy Millbrae, CA
“Good product and careful installation” Debbie Frank Los Altos Hill, CA
“I liked the stair chair lift that was installed in our house by your knowledgeable and friendly service tech by the of Raul. It was installed in a few hours. Quick and easy! And Raul cleaned up after the job was done. I also liked the the quick response I got when I had an issue with the charger. It was taken care of with no questions asked.” Julio Najarro South San Francisco, CA
“I would only mention that I wish we had been informed prior to installation that the track for the chair would involve moving the attachments on the wood staircase... this left quite a few holes in the wood that we covered as best we could. But, overall, I am happy with the installer and the operation of the chair.” Patricia Wilson Hillsborough, CA
“please make plastic sheets with troublrshooting data should hang by up down control,so when problem you can over before calling with high service fees” Ellen Mendiola San Francisco, CA
“The Stilz lift we purchased and had installed by Mobility 101 has made a huge difference in independence! The product is exceptional in design and fits beautifully into our home. We have had a few minor issues with some of the functions and adjustments, but they have been resolved quickly and professionally. We’re very satisfied.” Edith Bella Half Moon Bay, CA
“Friendly staff. Answers phone calls or calls back promptly.” Kathy Kurotori San Francisco, CA
“Little better follow up after install. Not sure if any maintenance is included first year.” Susan Shalit San Jose, CA
“I'm live out of the area. When my sister attempted to use the lift, it wouldn't work, so I arranged a service appointment. I was told it was probably dirty and the batteries may need to be replaced. Ok, our mistake for not keeping clean and operating frequently enough, point taken. On the service day, the technician called and I said that nobody would be able to be there. He said that he'd have to call the office to see if it was even worthwhile for him to continue with the appointment! This was the last I, or anyone, heard from him. He did perform the needed service. When I talked to the office the following day, they assured me that he had instructed someone on cleaning and operation. This is not true. The caregiver that was present was not informed of anything, but she can't go off and leave my father. I found the technician's attitude to be unfriendly and argumentative. He said if nobody could be there then maybe he should cancel the appointment. He's a customer service representative, I had a problem that needed to be fixed. I would've expected him to be more sympathetic to the situation and have a "can do" attitude.” Bruce Johnson Redwood City, CA
“Everyone should be given a receipt for their purchase whether they request it or not.” Alice and David Tatum San Francisco, CA
“This feedback app is bogus! We gave you a 10!” Jim Sarbeck Pacifica, CA
“We set up a meeting and went over the design and the bid was completely different.” Tom Sweeney Redwood City, CA
“Chairlift unusable as it was not engineered to fit our home. We are left with 11 holes in the wall, 13 holes in our hardwood floor, 54 holes in our brand new carpet” Timi Most Menlo Park, CA
