101 Mobility of Vancouver Reviews

“I cannot say enough wonderful things about Grant and Kathi. Within hours, they had a solution for me and within a day they were handling it. The staff at our home have commented about how kind the installers are and I just can’t thank them all enough. These are wonderful people and a wonderful company!”

“I have dealt with this company on two occasions and both experiences have been excellent. They have given me outstanding customer service and very fair prices. I recommend them highly.”

“Excellent and courteous service.”

“Great people and a company built on integrity. Kind, honest, and a pleasure to work with.”

“A great company to work with—highly recommended if you’re looking to install stairlifts. We had two used chairs installed that developed issues, and they responded quickly to repair them. Very kind and attentive service.”

“My family’s 11 year old stair lift just stopped working. I called and spoke with Cathy, who was professional and friendly. Understanding my family’s desperate needs, she arranged an appointment for us in 2 days. Grant, who was equally friendly, professional, accommodating, knowledgeable, and courteous, he had to call the manufacturer for some info but it was already after hours, so he offered to come back the very next day on a Saturday. … Grant went out of his way and brought us a loaner motor from his display unit when he returned, knowing my family member had a real hard time going upstairs without the stair lift. He exchanged the motors and took ours so he could test it in his shop. He came back a couple of days later with our repaired motor and put it back. Turned out he was able to repair the motor to fix the problem without the major expense of having to change the motherbroad or the motor. The price he charged was extremely reasonable even though he made 3 trips and was kind enough to give us the loaner. We had a great experience with them. They went above and beyond for us, and my family is very appreciative. Thank you.”Read MoreRead Less

“Grant is kind, friendly and care. Job done well. highly recommend.”

“Our home stairlift stop functioning after 5 years, I was able to book an appointment for service the next day after phone discussion on the stairlift issue. The repair was completed with good explanation of the issue. We appreciate the quick service arrangement and repair as my dad won’t be able to go upstairs’ bedroom + bath until the stairlift is fixed. Thank you!”

“Immediate service courteous capable and professional”

“I requested a service call via Grant at 101. Their service technician, Guillaume came out to look at both the stair lifts that we have. As usual, he was fast, curious and addressed the issue. Excellent service.”

“Responses, polite, professional, and honest. Great work and amazing customer service. Highly recommend.”

“I recently hired 101 mobility to install a chairlift at my parents house. Guillaume was very easy and nice to work with. Since the install, my mom is very happy with the lift. Thank you 101 Mobility and Guillaume!”

“Thank you so much for your help setting up my parents home with a new stairlift. From the very first call until final installation you were helpful, professional, and wonderful to deal with. I highly recommend you and your services to anyone looking for mobility assistance. You guys are amazing!!”

“They were so fantastic. Came on time.and finished job in a timely manner. I would highly recommend them and will definitely use 101 Mobility again and for annual checkups on my Bruno stair lift.”

“Amazing Service from 101 Mobility , they are so kind and very knowledgeable in their stairlift products, strongly Recommended!!!”

“I rarely give reviews as I believe good service should be the norm, but I feel compelled to give extra praise when it stands out from the norm. I’ve been dealing with Grant and Guillaume for a year now, and I could not be more impressed with their service. A couple of issues I had after installs were promptly resolved. My parents and myself both now have lifts from them. I highly recommend them! Victor L.”

“The service is top notch! Both Kathi and Guillaume are so helpful and knowledgeable and they go above and beyond to help. The product is wonderful and they are so friendly and helpful. Fully recommend!”

“Guillaume came to fix our chairlift and he was excellent! He was punctual, courteous, and knew exactly what he was doing. The first time I called 101 Mobility, Grant made an effort to problem-solve my situation over the phone which I truly appreciated. He recommended that I try different approaches to see what was wrong with the chairlift before spending money on calling someone to come out. That’s what I call wonderful service! Most places would… provide zero advice, and I had called several other places. I eventually contacted 101 Mobility again and Kathi was so pleasant to deal with. She answered all of my questions in a timely manner. Everything was done efficiently and professionally, and I am grateful that such kind and helpful people exist in this business. I would highly recommend 101 Mobility!!”Read MoreRead Less

“Fantastic service and installation from Grant and his team. I called in to get my wheelchair lift batteries replaced and Grant came in as soon as he could and installed 2 new batteries for us. Much better then Motion Specialist who still to this day havent gotten back to us regarding replacing the batteries.”