101 Mobility of Rochester Reviews

Community Trusted, Locally Owned: See What Your Neighbors Say About 101 Mobility.

Hear From Our Customers

We have had the chair lift for almost 4 years and it is wonderful! My Mom uses it everyday and I used it when I had my hips replaced 2 years ago. We recently had it serviced and they did a great job!

Susan B.
101 Mobility of Rochester

We were able to order and receive a chair lift in a short period of time! The cost was better than expected. The service was great! James was efficient knowledgeable, friendly. He took less time to install than I thought.

Susan B.
101 Mobility of Rochester

101 Mobility has done a wonderful job for us. They installed a new interlock system, and helped us problem solve an issue when our lift was not working! They are always friendly and courteous on the phone and on time for our appointments. They are also professional and knowledgeable about their service. I would highly recommend 101 Mobility!

Stephanie J.
101 Mobility of Rochester

Associates were all friendly & helpful. Information provided was accurate and all our questions were answered. I appreciated that we were given the total cost up front and that the payment was due after the installation was completed. Install of stair lift was done in a professional manner. Everything was demonstrated for the use of the lift and explained very well. The lift works great and is easy to use. Thanks!

Penne P.
101 Mobility of Rochester

101 Mobility is a customer-oriented organization. They respond quickly to customer requests, taking what-ever action is necessary to respond to the customer’s need. They are pleasant and easy to work with.

Barry B.
101 Mobility of Rochester

The technician was very professional, knowledgeable and prompt. We are very grateful for the service and definitely recommend this company!!

Robin F.
101 Mobility of Rochester

101 Mobility possesses both the expertise and compassion to meet the goals of their customers. They truly care and go above and beyond to service the needs of those of us who need the assistance. The end result is a much higher quality of life for those they serve.

Richard R.
101 Mobility of Rochester

101 Mobility Reviews | Google

“Art came out today and repaired my stair lift. Excellent and timely service.”
Carole R.

101 Mobility of Rochester
“Art and Adam can out and repaired my Hamar stairlift today,they did a good job and very professional.Thanks 101 mobility and Juliana was also helpful.”
Ronald D.

101 Mobility of Rochester
“Art repaired stairlift. Did a great job!”
Charles O.

101 Mobility of Rochester
“Just a huge amount of appreciation for this team today. My 90 year-old mother-in-law depends on her chair to remain independent. Within an hour of calling them they were here at our house to ensure the structural safety of our chair for Dolores. Their kindness, their ability to listen to our needs and fix what we needed was perfect. Big shout out to Adam and Art for their efforts.”
Jo E.

101 Mobility of Rochester
“Very pleasant, communicated well.”
Jenn F.

101 Mobility of Rochester
“We have used 101 Mobility for many years. We have an automatic door opener. Adam and Art came today to check it. Easy fix, as it just needed a new battery. They are fast, efficient and friendly. Highly recommend!”
Amy H.

101 Mobility of Rochester
“Art and Adam from 101 mobility came to repair a stairlift for my aunt that no one else would even attempt to fix. Within minutes they found the problem and got it working again. Both were very knowledgeable and friendly, and both my aunt and I are grateful that we found 101 mobility!!”
Jenna!

101 Mobility of Rochester
“Art and Adam did a great job installing our lift! Excellent explanation teaching us how to use it.”
Di B.

101 Mobility of Rochester
“I have used 101 Mobility exclusively for many years. They are professional, accommodating, friendly and helpful. A special THANK YOU especially to Art Melendez who has been wonderful to work with. Thank you 101 Mobility for helping me along the way. Jackie DeMaria”
Joe D.

101 Mobility of Rochester
“I am very impressed with the professional service we received from 101 Mobility. The staff was considerate and very helpful. I would not hesitate to recommend them for any mobility needs.”
Leah B.

101 Mobility of Rochester
“Kevin Leary is phenomenal, so helpful and considerate. I truly value his expertise”
Patricia N.

101 Mobility of Rochester
“101 Mobility came to our rescue last evening around 6:30 PM when our stairlift suddenly stopped working. We called several other local companies — none answered, and we only got voicemail. 101 Mobility was the ONLY company that called us back. The technician gave us a choice: he could come out right away or first thing in the morning. He arrived within an hour, and in less than 30 minutes our stairlift was up and running again. That’s what… real service is all about. Reliable, responsive, and truly committed to helping people when it matters. Highly recommended.”
Becky M.

101 Mobility of Rochester
“This was by far the most professional service I have received from any mobility company. Special thank you to Miguel, Sean, and Steve. I had a telecab installed in my home amongst a few other modifications and I am so happy with the end results. The entire project was a smooth transition. The commitment they gave my daughter in fulfilling her in home needs is exceptional. They care about the special people in this world and made it their mission… to accommodate my daughter so she can have access to entire home. If you are looking for home modifications big or small for your loved ones, this is the company you want to hire for the job. I would highly recommend 101!! Best mobility company in western NY. Thank you for all that you’ve done for my family”
Marie P.

101 Mobility of Rochester
“Due to my husband’s stroke a few months ago, we had to get a wheelchair for him at home. I couldn’t handle a standard one so I went to 101 Mobility and purchased a Golden motorized wheelchair for my husband to use to get around. This chair was the best purchase I ever made for him, we are super happy with the chair. The owner was great, he really helped me choose the right chair, he delivered it right to our house and got my husband acquainted… with the chair. We are very happy with the entire experience with 101 Mobility and our purchase! Highly recommend!”
Grandmaowl

101 Mobility of Rochester
“My Daughter, April Stich (who resides in a Customized Residential Home for Adults w Disabilities thru Heritage Christian Services)needed Her “E Wheels” 3Wheeler Serviced. Our Service Expert, Art fr Mobility 101 came rt to Her home & took extra time to explain everything about Her 3 Wheeler & important information about Winterizing & recharging. She was very impressed w His ability to take His time to share information. Art was so professional and… Courteous. We will only be dealing w Mobility 101..The Very Best local company!”
Lindy W.

101 Mobility of Rochester
“Thorough check out, inspection and explanation of stair climber.”
Don W.

101 Mobility of Rochester
“Everyone here was amazing! I called on Tuesday, explained the situation we found ourselves in. Wednesday they were here to see what they needed to do, Thursday the wheelchair ramp was installed. It was amazing. We are so very grateful for 101 Mobility. They are compassionate and knowledgeable and explained everyrhing in a way we could understand. I cannot recommend them enough.”
Meagan P.

101 Mobility of Rochester

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