101 Mobility of Rochester Reviews

“My Daughter, April Stich (who resides in a Customized Residential Home for Adults w Disabilities thru Heritage Christian Services)needed Her “E Wheels” 3Wheeler Serviced. Our Service Expert, Art fr Mobility 101 came rt to Her home & took extra time to explain everything about Her 3 Wheeler & important information about Winterizing & recharging. She was very impressed w His ability to take His time to share information. Art was so professional and… Courteous. We will only be dealing w Mobility 101..The Very Best local company!”Read MoreRead Less

“Thorough check out, inspection and explanation of stair climber.”

“Everyone here was amazing! I called on Tuesday, explained the situation we found ourselves in. Wednesday they were here to see what they needed to do, Thursday the wheelchair ramp was installed. It was amazing. We are so very grateful for 101 Mobility. They are compassionate and knowledgeable and explained everyrhing in a way we could understand. I cannot recommend them enough.”

“I purchased the Elan stair lift from Jeff at 101 Mobility recently. From day of talking to Jeff to completed took an amazing two days! This was great!”

“Everyone was super easy to work with. I would recommend using 101, 100%.”

“I never visited the store, I worked with a salesperson who clearly explained everything. When I decided to purchase the stair lift, I was installed with a week and I’m very happy with the product.”

“Kevin and his crew came out and installed our temporary ramp quickly and were very perfessional. Thank you for your superior customer care.”

“Very professional and knowledgeable.”

“Customer service was pleasant, respectful, and efficient. Technician was knowledgeable about equipment, making changes and adjustments where necessary, as well as ordering and installing warranted parts in a timely manner.”

“101 Mobility is the Gold Standard! They are the perfect company if you like top equipment and incredible support after the sale! They truly care about your quality of life.”

“We could not be happier with your installation of the Golden lift chairs and stair climber. For the first time in many months, I can be comfortable in my chair as well as rise to stand up. The various functions of the chair amaze me it truly makes my days and evenings more enjoyable. The care and professionalism that were Demonstrated during the installation was top shelf. We look forward to many comfortable nights when the weather outside is… nasty because of what you put in to the house so that we can function more normally. THANK YOU!!!”Read MoreRead Less

“Needed a wheelchair ramp to get from outside into the house and common designs wouldn’t work. Jeff came up with a great design and had it installed just a few days later in time for my homecoming from a hospital stqu. Built surdily, will last forever, works perfectly and has the correct slope for easy use with the wheelchair. Super good experience. Thanks!”

“Great service! From the initial call with Miguel and Kelly to the install from Brad, had great service! Very knowledgeable and helpful. Would not hesitate to recommend to anyone who needs a chair lift or ramp.”

“I called 101 mobility with an emergency request for a wheelchair ramp installation. From the very first phone call to the finish of the installation, they were polite, professional and extremely knowledgeable about accessibility issues. Their quick response and skilled workers had the ramp installed in time for me to make my medical appointment. I would and will recommend them highly.”

“Scott Mess, our Technician, is prompt for the appointment, clean and well-groomed in appearance, very knowledgeable on servicing our equipment, polite and courteous. It’s a pleasure to have him.”

“I needed immediate assistance because it appeared that the batteries were low on my stairlift. I call my current provider and was told they couldn’t send help for several days. So, I looked online and found 101 Mobility. Your response was to send someone to my home that afternoon. Art replaced the batteries, serviced the stairlift, and fixed an alignment problem. He was knowledgeable and proficient, and made me comfortable that I could use my… stairlift without concern. Thank you, 101 Mobile.”Read MoreRead Less

“We were in from out of town and needed a scooter asap. Called Jody and she and Nathan had it loaded and we were on our way in 20 minutes with a great piece of equipment and no hassles. These guys were outstanding and will be the first call on our next visit. Thanks for the great service”