“Very good service and technician was very courteous and on time” Gerry Perez Sycamore, IL
“Great product and terrific service all around, everyone was so helpful. Thanks to Emily, Nick and Steve. I use the lift every day and love it.” Barbara Kember Serena, IL
“Steve was very professional & friendly! I talked to Emily a few times and she was very friendly & professional too. I would recommend you highly.” Sue Hudders Yorkville, IL
“Good prompt service!” Betty Recendiz Marengo, IL
“what I liked about 101 mobility was Nick and Liz. They were very courteous and helpful, trying to explain everything they did. They treated me like I was their very own grandfather, which means a lot when you get older. They put true meaning to the verbiage, Keep the Customer Satisfied. I will recommend your facility to everyone that asks. Thanks again to Nick and Liz for making our day very helpful and enjoyable. Sincerely Mel Wallace” Melvin Wallace Ottawa, IL
“Best lift service we've found in Northern Illinois” Anne Kaplan Sycamore, IL
“We have an elevator/lift in our home that was installed 18 years ago. This is the first time we needed repair done on it. I called the number we had from 18 years ago, which was for another company, and 101 Mobility answered. I explained our situation and the very nice and capable young lady took the information. She was going to look into the situation for me and get back to me. It was less than 10 minutes and she called back to set up an appointment for the next morning. Steve came out and did the repairs and our elevator/lift is back to working again. This is so important, especially at this time of year when violent storms can roll through and we need to get our son in his chair to the basement.” Gretchen Harvey Romeoville, IL
“Great service and reliability and great staff” Kathy Korwin Mokena, IL
“Everything.From the very first contact with Brenda to the installation to the THANK YOU for buying from us.Every body who we dealt with was courteous and pleasant.THANK YOU SO MUCH.” John Dietrich Rockford, IL
“Prompt, friendly and exert service. The technician explained and demonstrated both the issue (battery) and the resolution in understandable terms. He did not push for the most expensive solution, saying that it wasn't needed yet. He also cleaned the entire device and explained that the copper strip gets a green patina that occasionally needs to be removed. Since both my husband and I have balance issues and we need the chairlift, I was impressed with how quick and professional the response was.” Mario Cortesi Schaumburg, IL
“The chair stair climber chair is an amazing product and the service provided by Nick was exceptional. We are very pleased with all our interactions with the owner and the staff.” Marva Watts Chicago, IL
“Prompt service and excellent technician.” Mary Hooper Oswego, IL
“Very quick response to problems, knowledgeable technicians, willing to serve as an intermediary between client and equipment or parts companies. Clearly prioritizes client needs.” Anne Kaplan Sycamore, IL
“Friendly, prompt and always do what needs to be done the first time.” Mary Kane Chicago, IL
“Very compassionate, you guys went beyond our expectations. I would highly recommend your company. Steve and sue schiller” Stephen Schiller Harvard, IL
“Very helpful and accommodating when we had needs or concerns about products!” Bob Behling Rockford, IL
“Easy to work with and quick response.” Janie Gobeli Elburn, IL
“good service” Hugh Gahan Chicago, IL
“Brenda Bogue did a great job. She promptly answered all my questions and quickly got a device to me so we could do a trial run with my wife.” Ed Schussler Orland Park, IL
“Good service and prompt” Gerry Perez Sycamore, IL
“You have great company ethics and really know how to take care of the customer! In this day and age it is comforting to know there are still great companies with excellent customer service out there. Thank you so much for being there when you are needed the most. Chris Johnson Machesney Park Illinois” Chris Johnson Machesney Park, IL
“Very professional and responsive when calling to your company for questions or to schedule repairs” Jackie Kowalewski Hampshire, IL
“They did a great job working with me on finding correct parts for my mothers lift chain and getting them shipped to me fast.” Scott Nelson Oswego, IL
“The staff in Naperville and Elgin were fantastic to work with. Very knowledgeable and helpful. We met with Tara in Naperville and Nick from Elgin and both were exceptional. We are currently renting a Lift-Kar which is the best choice in our situation.” Tom Drendel Naperville, IL
“My service rep Bertha was good” Marvene Hill Chicago, IL
“Men we’re very mindful of our home very clean and picked up after they were done” William Fatz Marengo, IL
“You have serviced our elevator for for at least 14 years now. You all are very dependenable. And Steve is a very good worker. Thank you so much. We look forward to seeing you again when the parts come in.” Robert Spinks Hanover Park, IL
“Very professional, quick response, service personnel are very experienced” Bob Behling Rockford, IL
“Brenda and Nick were extremely knowledgeable about the stairlift that would meet our needs. Steve and Caesar, did an outstanding job installing the new lift. Everyone was courteous, helpful and respectful. Thank you. Thank you for a job well done. Gary” Gary Frank Rockford, IL
“Only gotten service from you. Always a great experience. Friendly techs and have always taken care of our chair lifts..” Contact Mark Entwhistle Elmhurst, IL
“Products and service is excellent” Robins Nest Geneva, IL
“👔 Tim Buddenbaum Marengo, IL
“From my initial call looking for help, all the way through getting a lift installed in my van, the customer service was exceptional! I can’t say enough good stuff about them.” Kevin Manker Burlington, IL
“You are knowledgeable,reliable, responsive, and attentive. I have recommended you.” Mary Kane Chicago, IL
“Very accommodating to our needs and friendly.” Roxanne Orman Hebron, IL
“always good service thank you” Hugh Gahan Chicago, IL
“the service was great! took his time to make sure our stair lift was functioning after sitting for so long when we had to rent a home” Monica Sharp Roscoe, IL
“Your service man is very polite and wants to make sure you are satified with his work. He is a very caring person and makes sure everything is up to par before he leaves.” Nancy Armstrong Morris, IL
“Nick and Mike are extraordinary and really care about their customers and their satisfaction with the product and its personal usability. They returned many times to make sure my pool lift was perfect. They are both so kind and gems.” Peggy Pascal Winnetka, IL
“The install was very fast and the customer services was very helpful.” Fran Costello Thornton, IL
“101 mobility service is nice company The engineer Steve is very great. He did his job very good.. He diagnose and fixed my Lift chair. I recommended this company.” Abdul Arshad Villa Park, IL
“Everything is great, service, instalation, and perforemance. THANK Everett” Everet Mitchell Yorkville, IL
“Friendly, down-to-earth customer service, quality products, and loyalty to customers (like family) through and through.” Biljana Pamucar Munster, IN
“Service. Nick is absiltely wonderful. Skilled, dependable, personable.” Priscilla MacDougall Evanston, IL
“Your entire staff has been helpful throughout the years. They always go out of their way to make sure all our needs are met.” Mary Nicheli Lockport, IL
“Great service. Always very friendly!” Dorothy Christiansen Elgin, IL
“Excellent service” Patricia Kern Naperville, IL
“Product is great. Your service is friendly, prompt and complete.” Mary Kane Chicago, IL
“You are quick and professional.” Joye Quinlan Genoa, IL
“Very professional And accommodating. Mike was able to put together a layout that met our needs quickly. The requested accommodations were quickly met and applied. In a few hours the ramp was installed and ready for use. The construction was solid and surprisingly attractive as well.” Levi Hendricks Chicago, IL
“Was installed promptly and professionally!!” Carol Wieg Hampshire, IL
“Very professional and responsive to the needs of the customer. Service staff is very professional and able to explain clearly what they are doing.” Jackie Kowalewski Hampshire, IL
“I highly recommend Bruno chair lifts. Steve the serviceman installed my lift in 2012. In 2016 had him back to install new batteries. Now in 2020 he came and fixed contacts that weren't charging and installed new batteries. He made sure everything was working up to par before he left. Also your company made an appointment right away. 101 Mobility is a Johnny on the Spot as the saying goes. Thank You for the quick and courteous service. Nancy Armstrong!” Nancy Armstrong Morris, IL
“Always good service” Hugh Gahan Chicago, IL
“Steve is professional and hardworking. For a decade plus his integrity is evident and his humanity is a great comfort. He is safe.” Evelyn Wiley Wheaton, IL
“Great product and service” Patricia Kern Naperville, IL
“top quality product and excellent service” Joseph Maurer Wheaton, IL
“I would like to thank 101 mobility for the quick response to my daughter’s needs on getting her barrier free lift working before there could be any issues” Yvette Gonzalez Chicago, IL
“Same man who put ours in almost 5 years ago came and serviced it last week. Good to see that continuity...” Ruoff Dhuse Oswego, IL
“Everyone treated me great and took time to make sure I knew how to operate the equipment and be safe doing it , great folks” Ronald Hollingsead Aurora, IL
“Great job on getting the part for our lift out. Thank You” Jerry Jackson Princeton, IL
“Very professional and completed the install timely. Very neat and cleaned up the area.” Wanda Densmore Compton, IL
“American made” Jackie Kowalewski Hampshire, IL
“You were prompt, straightforward, fair, and did exactly what you said you would do. We have already recommended you to others. Great job. Thank you.” Mary Kane Chicago, IL
“If you have any questions about lift, call Nick! He knows everything you need to know. He got us a Hoyer lift to start with, then as my dad got stronger, switched us to a sit to stand lift. Next day delivery on both lifts. He set the lift up and stayed to go over all instructions. I feel lucky to have met him, so helpful and kind during a very stressful time.” Gillian Evola Sugar Grove, IL
“the stairlifter really helps me feel more independent and the company 101 Mobility makes me feel more confident that if I have problems or concerns about the equipment don't hesitate to contact them at any time. Also, the instaler Steve was very courteous and tried to acomodate my needs to be comfortable with the equipment. Thank you Cheryle Grigsby” Cheryle Grigsby Yorkville, IL
“Great service from the office and Steve.” Hugh Gahan Chicago, IL
“knowledgeable and very helpful technician. He was great.” Mary Narko Lemont, IL
“I would highly recommend 101 Mobility! Steve is amazing and has come to our rescue many times over the last 20 years! He is your biggest asset!” LuAnne Walsh Orland Park, IL
“I was thrilled to discover that Steve, who originally installed my stair chair, was employed by your company. Thank you, Steve, for repairing the chair.” Lynn Johnson Yorkville, IL
“The staff at 101 Mobility is awesome! So, I learn about great products through them.” Chris Mackenzie Chicago, IL
“Excellent service all around CLK” Patricia Kern Naperville, IL
“Greatly appreciate service would share or refer others to this kind and understanding group” Philana Ford Chicago, IL
“Competent and friendly personnel. Expert installation 5 years ago and recently provided maintenance to solve some issues on the aging chair lift. In addition, Mike re-greased the chains, stopped the seat from wobbling, fixed a loose wire that kept coming loose, adjusted the sensors on the foot rest that had kept the chair stuck in one position, replaced one of the remotes, cleaned both the rail and the copper contacts. He explained how to deal with the loose seat and the stuck chair if that happens again and also how to clean the rail. He was very informative and personable.” Mario Cortesi Schaumburg, IL
“I have a chair lift and it allows me to get of the house with ease! Everyone at 101 Mobility in Eligin is so kind and they provide excellent customer service!!!” Susan Suerth Chicago, IL
“I think the service is very good, very helpful,very courteous. The problem I've had is reoccurring which makes me feel it's a poor design. In order to get my chair lift out of the car the cord seems to pull and loose connection.” Marjorie Brown Rockton, IL
“I called and received same day service which I appreciated. Your company is so kind and helpful to all issues and concerns. Thank you.” Yvette Gonzalez Chicago, IL
“Lifter” Kim Wilson Calumet City, IL
“Thank you to Steve, great job on servicing our lift!” Barbara Contreras Chicago, IL
“Very helpful in determining my needs. Excellent installer, too!” Mary Hooper Oswego, IL
“Professionalism” Chris Mackenzie Chicago, IL
“Nick and his staff are very compassionate and very accommodating in taking care of their customers needs and offered great solutions to making sure our needs were met. Nick opened up for us on a Saturday several times as we traveled in from the Rockford area to make the needed repairs to get my scooter repaired. I would only recommend them to my friends in taking care of concerns they may have! 101 Mobility is the only source I will ever need for my future needs.Great job Nick, Elizabeth and Mike we are forever grateful for your dedication, compassion and spending the time with us in my making my life easier to be mobile. PUT ME ON YOUR AD CAMPAIGN AND INFOMERCIALS!!! Chris Johnson” Chris Johnson Machesney Park, IL
“Great service people. Max did a great job recently and Nick is always awesome.” Roland Marshall Western Springs, IL
“Good product. Promptly and well installed.” Jay Riskind Geneva, IL
“Prompt and efficient service from Steve who was very courteous and professional.” Vincent Spinosa Wheaton, IL
“Max is the best dedicated service tech we have ever used. What a difference he must make for your company.” Rolley Bateman Woodstock, IL
“I felt like my needs were met I was made to feel very important as a customer that to me is everything. We were treated with kindness honesty and respect. Thank you again!” Rhonda Johansson Rockford, IL
“WHAT AN AWESOME EXPERIENCE FROM NICK,ELIZABETH AND MIKE FOR TAKING CARE OF OUR NEEDS AND FOR THEM ACCOMMODATING US ON A SATURDAY AS WE CAME FROM OUT OF TOWN. THEIR KINDNESS , COMPASSION AND ACCOMODATIONS WERE WHAT CUSTOMER SERVICE IS ALL ABOUT. I HAVE BEEN IN SALES FOR 32 YEARS AND THEY FOLLOW MY ETHICS IN CUSTOMER SATISFACTION. AWESOME JOB EVERYONE I WILL RECOMMEND YOU TO ALL I KNOW THAT ARE IN NEED OF YOU SERVICES. THANK YOU AGAIN CHRIS JOHNSON AND DENISE NESMITH 815-509-1293” Chris Johnson Machesney Park, IL
“Excellent service and installation all around. Thank you” Lou Wilke Naperville, IL
“Haven't received the lift yet. Don't know.” Christine Trickey Sycamore, IL
“Super fast service even on the weekend. I wasn't able to leave me house because of a battery issue with my chair lift. All staff are super friendly. Cathy Reinhardt” Catherine Reinhardt Aurora, IL
“From start to finish everything was perfect.” Stephen Ryburn Aurora, IL
“prompt, very pleasant, knowledg. very good service callable” Cleon Statton Wheaton, IL
“Comfort of seat. Lowest charge for what we needed.” Ellen Hershman Chicago, IL
“Everyone was great! The chairlift was removed with no hassle. Thanks!” Michael Muller Montgomery, IL
“Ease of use Family friendly customer support Efficient” Biljana Pamucar Munster, IN
“Service from tech-support and reception has been great.” Jerry Jackson Princeton, IL
“The service person who delivered the lift worked very patiently to find just the right sling to work well for the patient. He carefully explained all the functions of the lift and all its safety features and how they worked. After seven months of use several times a day, it has never failed to work properly. The lift is user friendly and obviously sturdy. I like the product and am very pleased with the service provided by 101 Mobility.” Arlan Menninga Matteson, IL
“My wife and i live in Iowa, and have a daughter and son-in-law that live in Oswego Ill. We wanted to surprise them with a stair lift so our son in-law had access to their lower level . What a pleasure working with the staff at 101 Mobility from the receptionist to the managers. All were very helpful and respectful of all the needs and details associated in this purchase/install. The installer was very prompt and did a fantastic job of installation. What I was most impressed with was his willingness to go over every aspect of the usage of the new lift with my son in-law and even encouraged him to call if he had any questions on anything. Great experience! Thanks Liz and Steve” Doug Schatzle Oswego, IL
“My wife just got out of hospital and was having great difficulty getting up and down stairs. I had to help her each time and we have a tri-level home. Jonathan Fadler came out to give us a quote on renting two stair lifts on a temporary stair lifts. He listened to us very well, understood our needs and came back with a detailed quote. The reason for temporary, is that we want and will move closer to our children in Wisconsin. The reason that we did not get them installed had nothing to do with the company they were great. The physical therapists that visited our home said that stair climbing (limited) would be good for her. So we will have additional bannisters installed on stairs and grab bars in baths. We highly recommend this company if you need a stair lift. Charles and Sandy Ferreri” Charles Ferreri Marengo, IL
“More business interaction” Mahmudul Hasan Bolingbrook, IL
“Less expensive.” Mario Cortesi Schaumburg, IL
“Nothing it was done well.” Quinn McCabe Marengo, IL
“The way the ramp was installed leaves water sitting on the platform, which then froze during the winter. When I called to ask if they could drill holes in the platform to prevent water from accumulating, I was told that they would need to call one of the technicians and I never received a follow up call.” Edith Feldmann Homewood, IL
“We have to pay for a month's rental even though we only use the equipment for a few days. A weekly rate would be nice.” Susan Metherd Lombard, IL
“I called you over a year ago for this service and no response until recently. You removed the the tracks and pasted the holes left by the connection, however the door frames and wall above them were not repaired.” Lemont Turner Chicago, IL
“you bug me to much” Scott Nelson Oswego, IL
“The service call was quite expensive. I believe that most of your clients are elderly or disabled, living on a fixed income.” Sylvia Townsend Chicago, IL
“In 4 different phone calls, you changed the price upward every time. Makes a person not want to do business with you.” Dick Terrell Burlington, IL
