101 Mobility of Charleston Reviews

Community Trusted, Locally Owned: See What Your Neighbors Say About 101 Mobility.

Hear From Our Customers

We purchased our BRUNO chair lift in 2006 to accommodate relatives and friends with health issues. This chair lift is a “tank” – designed and built to last. We have replaced the two 12vdc batteries twice and the charger once (which is a small cost for expected maintenance). Also, the four “buttons” (two on the downside of the chair and the two corresponding charging dock buttons on the frame rail) have worn out. I was able to use a few rubber washers to fix this problem, however, I will be ordering a factory designed set in the near future. I appreciate Mr. Caeden Zlata’s assistance in providing me with an appropriate web site to order these parts. As for customer servervice – EXCELLENT! Abby went above and beyond to secure a used remote control for us (one of the two we had encountered a tragic demise). When I went to your store Abby already had the invoice prepared for the remote and Caeden made sure it was the best one of the used remotes in stock and he replaced the 9-volt battery with a new one and explained to me how to “sync” it with our 2006 BRUNO and now it works as advertised. Both Abby and Caeden are professional, experienced and demonstrate caring for their customer’s satisfaction. Thank you, GARY MUSIL

Professional, Great customer service, prompt and great work ethic.

Very attentive, prompt and they cleaned up their work space every day. It was a joy working with Caeden and his crew. Thank you!

They were very kind when my dad broke his leg and were able to give us a stairlift within days. They were diligent in installing and followed through. I would highly recommend them!

Great work, excellent communication, and very timely response.

The sales person and the person who came to measure the ramp were very professional. The installers were on time, very knowledgeable and had a very high attention to detail. I would HIGHLY recommend 101 Mobility.

Prompt response to my request for information on a stairlift. Got a quote the same day and install in two days. Equipment high quality and installation was smooth and professional.

101 Mobility Reviews | Google

“From our first conversation on the phone, we felt like the folks at 101 Mobility were helpful, knowledgeable and fit our needs to assist us with a stairlift for a family member. The install was fast and smooth and the techs answered all of our questions as they worked. We highly recommend 101 Mobility Charleston! Elaine & Mike Gooch”
Elaine J.

101 Mobility of Charleston

“I contacted 101 Mobility of Charleston because my father-in-law is coming to live with us, and we needed a stairlift installed so he could safely access our home. From my very first phone call, the customer service was outstanding. I was greeted warmly, and the staff immediately understood exactly what we needed. They assured me they could take care of it quickly. After I sent them a few photos of our staircase, they were at our home within a… day to install the lift. The General Manager, Caeden Zlata, personally came to our home and handled the installation. During the installation, he noticed that the motor on the lift didn’t sound quite right. Rather than overlooking it or telling us it would be addressed later, Caeden went back to the business, picked up a new motor, returned, and installed it without delay. That level of attention to detail and commitment to doing the job right really impressed us. From the first phone call through the completed installation, everyone at 101 Mobility of Charleston was friendly, responsive, knowledgeable, and extremely professional. The entire experience gave us confidence that we chose the right company to help make our home safer and more accessible for my father-in-law. Outstanding customer service from beginning to end. I highly recommend 101 Mobility of Charleston to anyone looking for a stairlift or home accessibility solution. Thank you, Caeden and the entire team, for making this process so easy for our family!”
joe l.

101 Mobility of Charleston

“101 MOBILITY THIS WAS THE BEST EXPERIENCE I HAVE EVER RECEIVED IN HAVING THE PROCESS AND WORK AND COMPLETION DONE. My husband was placed on Hospice and I was told that it could take up to 3 months, Abby was amazing and Kaden and his crew was very professional and caring. My spouse is a veteran and I really felt the appreciation fir his service. If you need a ramp installed professionally and with amazing experience I give 101 MOBILITY 100 Million… stars.”
Pamela D.

101 Mobility of Charleston

“This company is amazing! They are locally owned and great honest people! Only place I will ever use!!!”
Phillip B.

101 Mobility of Charleston

“Abby was a big help in getting me the best stairlift for my needs, and properly configuring it. Patrick installed it perfectly, professionally, and left no mess. Would definitely recommend 101 mobility”
Robert M.

101 Mobility of Charleston

“Caeden and Abby were a joy to work with from beginning to end. After talking to MULTIPLE contractors, it was clear that they understood ADA requirement better than anyone else. And when spending money for upgrades, it just wasn’t worth taking a chance with someone else. Would 100% do work with them again. Thank you for going above and beyond!”
Hannah C.

101 Mobility of Charleston

“The guys just finished my ramp and “Wow”. If a ramp could be considered a piece of art these guys knocked the ball out the park. They were right on time and was very considerate of the surroundings while installing the ramp. They even left the area cleaner than it was. If I could give them and the company a Ten Star rating , I would. Thank you 101 Mobility of Charleston.”
Randal G.

101 Mobility of Charleston

“Awesome company. I had a ramp installed yesterday and the staff were great. Very professional. They take pride in their work and even cleaned up after they were done. Highly recommend.”
Rhonda S.

101 Mobility of Charleston

“Very pleased with our chair lift. Caedan was very helpful in helping us select the right stair lift and very effective in expediting the order to meet our needs. We had one little issue that was taken care of immediately (minor adjustment).”
Robert B.

101 Mobility of Charleston

“We were desperate to get our chairlift repaired at our river cabin so our daughter could spend the weekend there for her birthday. After several attempts to find a company who could repair our older model for a reasonable charge, I lucked out with a referral to 101 Mobility. From my first conversation with Abby, she understood my need and time constraints. She reassured me that Caeden Zlata knew chairlifts inside & out and could make a call… the following day! We were delighted when both Abby & Caeden arrived as scheduled and worked tirelessly until the chairlift hummed up and down the stairs like new! We couldn’t have asked for a better outcome and recommend them without hesitation.”
Katherine W.

101 Mobility of Charleston

“Had a great experience with Abby and Caeden. Inquired on Monday and Installed on Thursday…awesome! Installation was smooth and professional and the equipment is working above expectations. Great job guys!”
Johnny R.

101 Mobility of Charleston

“101 Mobilty Installed a stair Lift in the home of my sister-in -law. Abbie and Caeden were great to work with and they helped us through the entire process seamlessly. I recommend them!”
Ron H.

101 Mobility of Charleston

“101 Mobility was the most professionally run business I have encountered in a long time. Super responsive to calls and emails. Installation happed beyond my expectation. And the installation was incredibly professional and detailed. A great experience with a great company.”
Larry E.

101 Mobility of Charleston

“My experience with 101 Mobilty was excellent. I previously had a disappointing experience with another mobility company so I was skeptical when I initially called. I was immediately impressed and put at ease with the reassuring and professional attitude by the staff. I needed a lift installed in my garage for a handicapped family member. After the initial visit to my home the plans were laid. The project was completed expertly in an efficient… manner. Abby and Caeden were awesome to work with and so empathetic to my needs. They constantly kept me informed and worked very well with their team of workers. I highly recommend 101 MOBILITY in Charleston to anyone who is looking for mobility solutions.”
Suzie T.

101 Mobility of Charleston

“I needed a stairlift for my 90 year old mother… 101 Mobility came through on both price and customer satisfaction! From start to finish… Abbey and Caedon were there every step of the way. I trusted them with my mom and you won’t go wrong trusting them to come up with a solution for your family! I definitely recommend giving them a call!”
Marie J.

101 Mobility of Charleston

“Great experience with 101 Mobility out of Charleston. Very knowledgeable on the product; very responsive through text, phone and email; Installation was done very professionally with no mess and a great explanation on how to operate the lift.”
Victoria W.

101 Mobility of Charleston

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