101 Mobility of Charleston Reviews

Community Trusted, Locally Owned: See What Your Neighbors Say About 101 Mobility.

Hear From Our Customers

We purchased our BRUNO chair lift in 2006 to accommodate relatives and friends with health issues. This chair lift is a “tank” – designed and built to last. We have replaced the two 12vdc batteries twice and the charger once (which is a small cost for expected maintenance). Also, the four “buttons” (two on the downside of the chair and the two corresponding charging dock buttons on the frame rail) have worn out. I was able to use a few rubber washers to fix this problem, however, I will be ordering a factory designed set in the near future. I appreciate Mr. Caeden Zlata’s assistance in providing me with an appropriate web site to order these parts. As for customer servervice – EXCELLENT! Abby went above and beyond to secure a used remote control for us (one of the two we had encountered a tragic demise). When I went to your store Abby already had the invoice prepared for the remote and Caeden made sure it was the best one of the used remotes in stock and he replaced the 9-volt battery with a new one and explained to me how to “sync” it with our 2006 BRUNO and now it works as advertised. Both Abby and Caeden are professional, experienced and demonstrate caring for their customer’s satisfaction. Thank you, GARY MUSIL

Professional, Great customer service, prompt and great work ethic.

Very attentive, prompt and they cleaned up their work space every day. It was a joy working with Caeden and his crew. Thank you!

They were very kind when my dad broke his leg and were able to give us a stairlift within days. They were diligent in installing and followed through. I would highly recommend them!

Great work, excellent communication, and very timely response.

The sales person and the person who came to measure the ramp were very professional. The installers were on time, very knowledgeable and had a very high attention to detail. I would HIGHLY recommend 101 Mobility.

Prompt response to my request for information on a stairlift. Got a quote the same day and install in two days. Equipment high quality and installation was smooth and professional.

101 Mobility Reviews | Google

“Caeden and Abby were a joy to work with from beginning to end. After talking to MULTIPLE contractors, it was clear that they understood ADA requirement better than anyone else. And when spending money for upgrades, it just wasn’t worth taking a chance with someone else. Would 100% do work with them again. Thank you for going above and beyond!”
Hannah C.

101 Mobility of Charleston

“The guys just finished my ramp and “Wow”. If a ramp could be considered a piece of art these guys knocked the ball out the park. They were right on time and was very considerate of the surroundings while installing the ramp. They even left the area cleaner than it was. If I could give them and the company a Ten Star rating , I would. Thank you 101 Mobility of Charleston.”
Randal G.

101 Mobility of Charleston

“Awesome company. I had a ramp installed yesterday and the staff were great. Very professional. They take pride in their work and even cleaned up after they were done. Highly recommend.”
Rhonda S.

101 Mobility of Charleston

“Very pleased with our chair lift. Caedan was very helpful in helping us select the right stair lift and very effective in expediting the order to meet our needs. We had one little issue that was taken care of immediately (minor adjustment).”
Robert B.

101 Mobility of Charleston

“We were desperate to get our chairlift repaired at our river cabin so our daughter could spend the weekend there for her birthday. After several attempts to find a company who could repair our older model for a reasonable charge, I lucked out with a referral to 101 Mobility. From my first conversation with Abby, she understood my need and time constraints. She reassured me that Caeden Zlata knew chairlifts inside & out and could make a call the following day! We were delighted when both Abby & Caeden arrived as scheduled and worked tirelessly until the chairlift hummed up and down the stairs like new! We couldn’t have asked for a better outcome and recommend them without hesitation.”
Katherine W.

101 Mobility of Charleston

“Had a great experience with Abby and Caeden. Inquired on Monday and Installed on Thursday…awesome! Installation was smooth and professional and the equipment is working above expectations. Great job guys!”
Johnny R.

101 Mobility of Charleston

“101 Mobilty Installed a stair Lift in the home of my sister-in -law. Abbie and Caeden were great to work with and they helped us through the entire process seamlessly. I recommend them!”
Ron H.

101 Mobility of Charleston

“101 Mobility was the most professionally run business I have encountered in a long time. Super responsive to calls and emails. Installation happed beyond my expectation. And the installation was incredibly professional and detailed. A great experience with a great company.”
Larry E.

101 Mobility of Charleston

“My experience with 101 Mobilty was excellent. I previously had a disappointing experience with another mobility company so I was skeptical when I initially called. I was immediately impressed and put at ease with the reassuring and professional attitude by the staff. I needed a lift installed in my garage for a handicapped family member. After the initial visit to my home the plans were laid. The project was completed expertly in an efficient manner. Abby and Caeden were awesome to work with and so empathetic to my needs. They constantly kept me informed and worked very well with their team of workers. I highly recommend 101 MOBILITY in Charleston to anyone who is looking for mobility solutions.”
Suzie T.

101 Mobility of Charleston

“I needed a stairlift for my 90 year old mother… 101 Mobility came through on both price and customer satisfaction! From start to finish… Abbey and Caedon were there every step of the way. I trusted them with my mom and you won’t go wrong trusting them to come up with a solution for your family! I definitely recommend giving them a call!”
Marie J.

101 Mobility of Charleston

“Great experience with 101 Mobility out of Charleston. Very knowledgeable on the product; very responsive through text, phone and email; Installation was done very professionally with no mess and a great explanation on how to operate the lift.”
Victoria W.

101 Mobility of Charleston

“I am so pleased with the work of 101 Mobility. We called for a quote and quickly got an appointment. By the next week, we had our stairlift installed. It was meticulously installed with every detail customized and correct. Every employee is polite and courteous. The verbal instructions for using the lift was clear and complete. They answered every question I had. I recommend this company and their Bruno stairlifts—they are EXCELLENT!”
Roberta G.

101 Mobility of Charleston

“Abby and Caeden were extremely professional and helpful. We were able to get a stairlift installed for my father within a week. I hIghly recommend them. Great product and service.”
Leigh l.

101 Mobility of Charleston

“Very helpful and accommodating to our needs and schedule.”
Clarence M.

101 Mobility of Charleston

“Caeden was professional, competent, punctual. He worked out a plan to meet my needs. Highly recommend”
Patricia P.

101 Mobility of Charleston

“My husband uses a wheelchair, and we were visiting from Boston, so we rented a ramp from 101 Mobility for easy access to our friends’ house on James Island. They have a toddler and we knew it would be easiest if we spent most of our time together at their house, but it has four or five steps inside. Abby was VERY easy to communicate with (and so friendly!) and made the whole process so simple for us! Her team coordinated with our friends to measure the steps and get the ramp installed. We didn’t even have to think twice about it–before we knew it, it was set up perfectly! Because of 101 Mobility, we were easily able to get in and out of our friends’ home during our trip there. We’re grateful for their help and will definitely be in touch with them again the next time we’re in town!”
Joy U.

101 Mobility of Charleston

“The staff was so friendly and informative!! Used the scooter to roam around Charleston and take a Ghost Tour!!”
Connie H.

101 Mobility of Charleston

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