101 Mobility of Wilmington Reviews

Community Trusted, Locally Owned: See What Your Neighbors Say About 101 Mobility.

Hear From Our Customers

A person answers the phone. You have responded to all questions and repairs. Even after ramp was paid for.good customer service.

We had an easy experience purchasing the elevator. 101 Mobility performed at every opportunity. We will have up coming needs for residential elevators and we will continue to use 101 Mobility

Would not be able to make it up and down the stairways without our chairlift. It is truly a life-saver. Service is seldom need and when it is needed, service is quick and always with a smile,

I got my lift through the VA. 15 years ago 101 installed my first wheel chair lift for my Father. They have serviced it throughout the years and installed a second lift probably about 8 years ago. I’ve just had a lift removed and the newer version serviced. They are professional and understand how important it is to maintain the lift and how much we rely on it working properly. There were some hick ups during the pandemic but they seem to have the right team now once again. I’m pleased with the service and professionalism of the office staff.

The scooter I rented was perfect! Leigh was very helpful. The transaction was quick and easy. Leigh made sure the scooter was waiting for me when I arrived at the hotel and I simply left it at the hotel for pick-up after my departure. It was a smooth, hassle free experience. Thank you for excellent customer service and making my visit to Wilmington, NC an enjoyable experience!

101 Mobility Reviews | Google

“Very reliable company.”
Barbara H.

101 Mobility of Wilmington

“I recently had an issue with my outside elevator – I was sending a heavy package from the ground floor to the third floor and the elevator stopped about halfway up (I wasn’t riding it). Landon arrived to save the day! He was able to access the suspended elevator, diagnose the problem and fix it quickly. I was impressed with his expertise, efficiency and great customer service. I really appreciate his responsiveness.”
Nicki J.

101 Mobility of Wilmington

“I cannot recommend 101 Mobility highly enough, and I especially want to give a huge thank you to Mrs. Davida Schnebelen. From the very beginning, Davida went out of her way to help us find the perfect chairs for our needs. She took her time with us in the showroom, answered every question, and made sure we fully tested several models. What truly stood out was how committed she was to our satisfaction. Even after the chairs were delivered, Davida… continued to follow up and went above and beyond to ensure we were completely satisfied with the chairs we purchased. She worked with us every step of the way — before, during, and after the sale — showing genuine care and professionalism. Her dedication made what could have been a complicated process feel easy and stress-free. Thanks to Davida’s exceptional service and attention to detail, we are now very happy with our chairs. If you’re looking for mobility or lift chairs, do yourself a favor and visit 101 Mobility. Ask for Davida Schnebelen — she is truly outstanding and will go the extra mile to make sure you’re satisfied.”
John C.

101 Mobility of Wilmington

“Great service, very pleasant staff.”
Donnie M.

101 Mobility of Wilmington

“Emailed a request around 7am. Dallas was at the house by 10am and had it all worked up. A couple of days later and boom. All done and is awesome. Install guys were fantastic. Got it done with rain and all. I contacted 3 companies. The other 2 reached out a day later. I hope we don’t need your services again but I will definitely call if we do. Thanks!”
Tom R.

101 Mobility of Wilmington

“We received wonderful service from both Dee and Billy. It was very apparent that this business and its employees are committed to providing mobility options to those they serve.”
Chantilli H.

101 Mobility of Wilmington

“Excellent customer service! So glad we went to Wilmington instead of shopping locally!”
Susan S.

101 Mobility of Wilmington

“101 Mobility is great to work with! Dee has been very responsive to our needs ! Thanks for the great job !”
OR G.

101 Mobility of Wilmington

“always professional, on time, on target, efficient and customer oriented.”
Charles H.

101 Mobility of Wilmington

“I have used 101 Mobility for many years, and from day 1, they have bent over backwards to provide what I need. I have had many change of plans and change of needs through the years and they have accommodated my needs each time with a smile. Customer service is superb!”
Susan W.

101 Mobility of Wilmington

“Professional crew!!”
Butch S.

101 Mobility of Wilmington

“Good product, fast install process, courteous installers, friendly and knowledgeable sales people. Too early to tell about follow up service if required.”
Wayne A.

101 Mobility of Wilmington

“Davida was amazing at getting back to me in my dad’s wheelchair holder/lift! The two guys that came Thursday were patient with my parents and went the extra mile to make sure it fit to his wheelchair perfect. Thank you!”
Samantha D.

101 Mobility of Wilmington

“Davida is a hard worker and when we give her a request to order a part she completes the work and facilitates the order in a timely fashion. We really appreciate working with her.”
Helen M.

101 Mobility of Wilmington

“Want an amazing experience. I had to order a Lift Chair for family in Wilmington and I live out of state. I spoke with Davida over at 101 Mobility and can not say enough nice things about her and how smooth this transaction was. The communication was beyond my expectations. I was constantly notified of when the item was arriving to the store, when the chair was being delivered to my family and then after the chair was delivered. I did not have… to follow up on any of this, Davida made all that happen on her own. If ever you need something in the Wilmington area, ask for Davida. I am sure you won’t be disappointed, I was not.”
Iris A.

101 Mobility of Wilmington

“Great experience. The two men who came to our house were quite professional and very courteous. Than for a wonderful experience.”
Kenneth B.

101 Mobility of Wilmington

“I have always had great work from your men. They are very professional and friendly. I would always call you if needed. Thank you for the quick response.”
John B.

101 Mobility of Wilmington

“Wonderful experience and Davita was so helpful and understanding!”
Kathy D.

101 Mobility of Wilmington

“I have rented recliners in the past and recently purchased a recliner from101 Mobility of Wilmington. Their products, service, delivery, set up and follow up are absolutely first rate! I shopped several places and 101 is hands down in a league of its own. I need to make special mention about Davida. This woman is amazing! 101 is truly blessed to have her. I had an emergency 10 level spine fusion and Davida made everything feel seamless from… beginning to end. She is professional, compassionate, accommodating, kind, flexible, reassuring, knowledgeable and her follow through were all exceptional. Davida is an incredible human being and an employee that performs like an owner! Thank you for everything! CB”
Christian B.

101 Mobility of Wilmington

Together, let’s make a stand for better living.