101 Mobility of Wilmington Reviews

“Exceptional customer service”

“I recently fell and broke 2 bones near my ankle so I could not go down steps into garage or driveway so we contacted 101 and they came over to see best way to temporarily give me access to visit Drs etc. They gave us a creative suggestion to put in a chair lift in the garage which gave us access to transportation! The installer, Lucas, was here yesterday and in 90 minutes had done the install and his demeanor was friendly and supportive! So… lucky we called 101 and very happy with the professionals who work there!”Read MoreRead Less

“I can not say enough about our service with the Wilmington office. They came to our home, met with my family regarding my injury and needs while I was in the hospital. They suggested a couple of options for my situation, we decided on a temporary chair lift. The installation was neat and on time. They were knowledgeable, polite, informative and super professional. I would recommend them 100%. Excellent from start to finish.”

“101Mobility installed my Bruno Vertical Platform Lift at my home entrance via the garage. They did an outstanding job. They were professional and efficient. I am very satisfied with their work. RnSmith, Porter’s Neck.”

“I purchased a Bruno Joey wheelchair car lift from 101 Mobility of Wilmington in September 2025. From my first telephone contact with Davida and Billy, to the completed vehicle installation (at my home) by their Install Crew, the process went very smooth. Everyone from 101 Mobility were knowledgeable, friendly, engaging, and responded in a timely manner. When I find that ALL employees are happy and friendly, it is obvious that they enjoy and… respect the company for whom they work. Their work-ethic and business model is excellent! Unfortunately, TWO mobility suppliers in my home area that I contacted FAILED to return phone calls, did not supply requested quotes, and never followed up with answers to my questions. I adhere to the old adage, “My business goes where it is welcomed, and stays where it is well-serviced”… really simple business rules to follow. My future business will remain with 101 Mobility of Wilmington, and I am very happy to have discovered a reputable, knowledgeable, and friendly business. ** Jerry Webb New Bern, NC”Read MoreRead Less

“Purchased a modular ramp for our front porch. Sturdy and well made. Made getting into our home easier and safer. Thank you 101 Mobility!”

“101 Mobility has done a great job helping me when my husband was having mobility issues in our house. They installed and maintained all the stairlift equipment and remotes we needed and made all floors of our house acessible to my husband. I highly recommend 101 Mobility for any issues you may have to keep members of a family moving and mobile.”

“Very easy to deal with. Very knowledgeable staff. Large selection to choose from. Installers worked non-stop until it was done. On schedule as promised.”

“Prompt, professional, and knowledgeable.”

“excellent team all around”

“101 Mobility has always been professional and has provided us with the construction and maintenance our elevator required.”

“Billy and the team at Wilmington’s 101 Mobility office do an excellent job helping their clients find the right accessibility solution. In our case it was the selection and install of a Lift Up – Flex Step. Billy, Lucas, and the team could not have been more professional. The project was well planned, staffed and completed on time and at a fair price. They attended to every detail to make sure the project was done to our complete… satisfaction, proactively coming to back to make any needed adjustments after the install. We highly recommend 101 Mobility to our family, friends and neighbors. They are competent, reliable, fair and trustworthy. Thank you, Billy and the team at Wilmington’s 101 Mobility! We appreciate all that you do to help your clients!”Read MoreRead Less

“Awesome people to deal with”

“We have new construction. We are extremely happy with our verandavator. From Rick in sales to the very competent installation crew, the process went well. The unit works well. It is also pleasing to the eye. We made the right choice in purchasing from this company.”

“Rick with 101 Mobility in the best! Spent time discussing our situation and provided informed advice on what would work best for our situation and home setup. No pushy sales pitch, just professional, caring advice on what would work or not work for our setup and why. Although we had a change in circumstances and did not need the mobility services in our home I would not hesitate to contact 101 Mobility again in the future.”

“101 Mobility was a pleasure to work with. The Sales Rep, Rick was not high pressure and helpful in making a chair lift selection to fit my needs. Davita, Office Staff billing department was a pleasure to work with. Lucas and Chris, installation team, did a great job and wanted to be sure I was comfortable with this new experience. They did not just install and leave, they showed sincere interest to make sure I understood everything I needed to… know about the equipment. I would recommend 101 Mobility for your needs!!”Read MoreRead Less

“Great customer service!”