101 Mobility of Des Moines Reviews

“The service man was very pleasant and extremely helpful. He fixed the problem was very knowledgeable and explained how to avoid the situation in the future. I have been very satisfied with 101 Mobility and highly recommend them.”

“101 Mobility is great. I was in a real pickle. My husband had to have his power chair for a doctor appt and it was damaged suddenly the night before. I called around but 101 Mobility was the only service that was even willing to talk about options! John had me send photos of the damaged part and boy did we get lucky. He had a used replacement part that would work! And, it worked great! Not only did they fix the part (and saved me money) but… John went an extra step and ensured everything was tight so it wouldn’t happen again. Now that’s what you call great customer service!! Thank you, 101 Mobility!”Read MoreRead Less

“Their installation was quick, clean, and professional. Great people to work with!”

“They came through with such short notice on getting a threshold ramp delivered to my parents’ house. Had it not been for them, my dad wouldn’t be released from skilled nursing as quickly as he was. They were so kind and I can’t thank them enough!”

“They were great! Quick and efficient! Got our scooter carrier installed in less than an hour. Also had replacement parts for our scooter we didn’t know were available. I highly recommend them.”

“101 Mobility provided excellent service would highly recommend them! The installer was professional, courteous, and explained all the features of the stair lift and gave me peace of mind for my mother’s safety.”

“101 mobility did an amazing job with installing my grandpas mobility scooters hitch & transportation. The VA set up the appointments and 101 mobility took care of the rest my grandpa now has a functioning scooter and a way to transport it! Couldn’t recommend them enough. If you have a loved one needing resources for a better quality of life this is your place!”

“Have had a couple weeks and everything has gone well. Installers were courteous and professional”

“Great experience. Very professional and knowledgeable regarding the product. Installation was excellent and was made sure I knew how to operate the chair safely. Would recommend this company.”

“101 Mobility provided excellent prompt delivery, installation, and removal of equipment to keep my husband mobile during a challenging time. I highly recommend them.”

“I am so impressed with the service I received from John and Holly at 101 Mobility in Urbandale, Ia. I went there to have help purchasing a scooter and came away with a lift chair also. John was so helpful in explaining everything and said they could deliver both in a week. I really doubted that would happen but it did! I purchased outright instead of filing an insurance claim and Holly knows of a plan to help me get the sales tax refunded. I am… so happy with my chair and scooter I am also glad I found people like John and Holly. People I feel I can trust and count on. Thank you both. Sincerely, Rita Faust”Read MoreRead Less

“It was very positive. Everyone I had any dealings with was very professional and kind and give me as much information as I needed to make decisions. The 2 young men that came to install were very kind and answered any questions I had very clean and did a very good install. Did a great job explaining the way to use it. I would recommend this company to anyone”

“We have had our stairlift for 9 years and used it almost daily with no problems. 101 Mobility has always been prompt if we need any mainntenance done (only twice in 9 years) so we have only good things to say about their company and their chairs!”

“Chris was wonderful interacting with my husband and making sure I was comfortable with potential charges.”

“I had 101 Mobility install a stairlift in my home. Kudos to John and Holly in the office. They were very helpful in answering my questions. Chris, my install tech, was prompt and also polite. He took the time to explain the unit and its operation. A few additional adjustments were needed to make it work. He took it in stride and got it figured out. A completely pleasant and professional experience. Thank you!!!”

“Did a really good job was polite and funny. I would recommend them to anybody that needs a ramp built for there house.”

“Smooth delivery and set-up. Thank you, Bain and Chris!”

“101 did a fabulous job. They came out two days after I called and gave me an estimate. Then, just a few days later, they installed three Bruno chair lifts on three flights of stairs in my home. Everything works beautifully. The staff were all very courteous and helpful. They were kind enough to even move an extra banister higher so we could leave it in. The installation was all done in one day. Francis Colella”