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Hear From Our Clients

  • “Fair price, friendly staff, quality product, on time delivery! Thanks!”
    Jean Lerner
    Upper Arlington, OH
  • “The quality of the work and courtesy of the service personnel.”
    Carol Wagner
    Westerville, OH
  • “All the products we received were excellent, from the grab bars , chair lift, to the anchors. I had no issues with any of the staff I had the pleasure of work with. Another plus was the technicians knowledge of what is needed and the where with all to effectively install everything. Everyone I worked with was helpfull and courteous. I highly recomend 101 Mobility for their professionalism and their knowledge in improving the safety and quality of life for those who suffer from mobility issues.”
    Kenneth Milliser Jr.
    Pickerington, OH
  • “The installation team was friendly and efficient. They gave clear directions on how to use the lift and it was a very easy process overall.”
    Mary Gottesman
    Bexley, OH
  • “Works well , would have to move to a different house if not for the chair lifts. Would choose Bruno again”
    John Kalb
    Crestline, OH
  • “Installation was completed extremely professional with courtesy and respect ensuring all questions were answered and the plan was understood and agreed with prior to beginning the installation. Service was prompt in responding to our needs, suggesting alternate solutions, making sure we understood all our options, and quickly scheduling installation. I highly recommend anyone seeking mobility products to help keep them safe and independent to contact 101 Mobility to assist in assessing their needs and recommending solutions. L. Webber”
    Laura Webber
    Mt Gilead, OH
  • “Both representatives were friendly, knowledgeable and met our needs quickly . We can’t thank Colette and Heidi enough!”
    Angela Kirchner
    Hilliard, OH
  • “The product works wonderful. It is very easy to use. My husband has limited use of his legs and he moves from his wheelchair to the unit with ease. The man who installed our unit did a great job. He had the unit installed quickly and showed sowed my husband and all all the features of the unit. He answered all our questions fully and gave use a card so we could follow up if needed. Very satisfied with the unit and the service”
    Donna Collier Stepp
    Chillicothe, OH
  • “The product is nice, affordable and easy to maintain. The service people are courteous and get the issue resolved.”
    Vicki Sparks
    London, OH
  • “Everyone is very professional. All available options were offered. Installation was on time and professional.”
    Bob Exline
    Delaware, OH
  • “It worked perfectly for the Event this past weekend.. I different will spread your name & how helpful they were. Thank you for everthing.”
    Penny Anelick
    Grove City, OH
  • “The installer was so patient and polite. The person who needed the installation was having a very bad day. The installer was very patient and accommodating.”
    Kate Carter
    Columbus, OH
  • “Amazing turnaround for installation, and a high quality tech who came out and installed the ramp. We couldn’t be happier or more relieved.”
    Perry Wallinger
    Westerville, OH
  • “You have always been very responsive to our needs.”
    Don & Trina Gill
    Columbus, OH
  • “The ladies in the office were very helpful in answering our questions and helping my wife try out the various scooters. The scooter we bought wasn't even on our list of possibilities until the sales girl offered to show it to us. My wife loved the machine and was able to get it out the door and around the parking lot safely. I was hoping your show room would be larger to give my wife a better trail of the various machines, but the sales crew said we were allowed to take the scooter outside for a test.”
    Patti Barr
    Renoldsburg, OH
  • “Quick, easy, reliable delivery & pick up!”
    Marcy Kraft
    Dublin, OH
  • “Customer service was absolutely amazing and made the process of renting the scooter, simple, and fast. The scooter was delivered before I arrive to my hotel.”
    Jennifer Lockwood
    Scotia, NY
  • “Everyone with 101 made the process of getting us the best solution for our situation as easy and simple to understand as possible. All options and costs were thoroughly explained so we could make an informed choice and installation was quick and efficient. Couldn’t have asked for more friendly and helpful representatives to assist us through the process.”
    Francis Slack
    Westerville, OH
  • “You were professional and delivered on time.”
    Jean HerendeenAckerman
    Pataskala, OH
  • “Your staff was on time and knowledgeable...and very helpful and pleasant.”
    Joann Ryan
    Columbus, OH
  • “Excellent chairlift”
    Rudolf Brits
    Columbus, OH
  • “You responded very quickly to repair my chair lift. Service man was very nice and helpful offering options when they were available. I appreciate that.”
    Shirley Quillen
    Ashville, OH
  • “I cannot say enough about this company. My wife was in the hospital and would not be released until I had a ramp installed for her to get into our home. I call 101 Mobility and others in the Columbus Area. 101 Mobility stepped up for me, Anthony came to my home assessed my needs and made arrangements for a ramp to be installed within 48 hours. Anthony along with 101 Mobility are fantastic!! Installation day went great, he started at 1100 and was completed by 1300. I even started to drizzle at first then turned into a steady rain. During this weather he kept on install the ramp. As I said before, I cannot say enough how great this company and it's workers are. They are helpful, friendly and knowledgeable.”
    John Zangri
    Chillicothe, OH
  • “So far it is running ok. It has only been two days so need some more time. Ryan was very pleasant and knowledgeable and the unit was very quiet.”
    Beth Fitzgerald
    Logan, OH
  • “professional service”
    Rebecca McEvoy
    Reynoldsburg, OH
  • “Sales person was very helpful and explained everything. Product is good and sturdy. Installation went well and the installers were very personable and answered all my questions.”
    Lori Patterson
    Columbus, OH
  • “Customer awrvice was excellent from the start. Product quality and installation service is superior, as well. Overall, a very good experience with 101 Mobility!”
    Patricia Nichols
    Fulton, OH
  • “Got to use it before buying it.”
    James Byers
    Canal Winchester, OH
  • “Service has always been excellent. The service personnel was professional and courteous”
    Jetta Wright
    Westerville, OH
  • “Professional service worker... Annual Inspection fell through the cracks and we got red tagged, but he got there promptly and handled it... I don't like to voice criticism, but I don't like our elderly people not to have the chair lift available to use... not placing blame, these things happen... things don't get scheduled and drop off radar... that's when accidents happen... This is not a bad critique for 101... use it as a constructive example on maintaining vigilance...”
    Oak Grove CCCU
    Mechanicsburg, OH
  • “I was impressed with the speed in which the mobility items were placed on the home. Also I was impressed with the friendliness of Ryan who installed the grab bars and pole in my Mother’s home.”
    Cleo Mason
    Columbus, OH
  • “Our email inquiry was replied to immediately and there was no hard sell tactics just a good quick positive response.”
    Lawrence Bixler
    Gahanna, OH
  • “Excellent service. Very responsive and professional!”
    Michele Bumpus
    Westerville, OH
  • “The ease of the product. It accommodates all sizes. Thank you for your quick response to my concern.Your staff was professional and helpful.Mrs Marguerite Gray.”
    Margie Reed Gray
    Columbus, OH
  • “The scooter was exactly what I needed for my trip thank you”
    Rachel Washington
    Columbus, OH
  • “Service was quick, friendly and efficient.”
    Gerry Rhodes
    New Albany, OH
  • “Products look stable and services are prompt and professional”
    Ann Pierce
    Fredericktown, OH
  • “Very reliable”
    Reynoldsburg Freewill Baptist Church
    Reynoldsburg, OH
  • “Very quick response to get our ramp in. Proffessional and courteous. Would highly recommend.”
    Doug Bruney
    Westerville, OH
  • “The stairlift!”
    Hilda Bryant
    Columbus, OH
  • “We are only renting and will select either a 3-wheel or 4-wheel to purchase. Hopefully, 101 prices are competitive, because they will not give us any credit for our rental.”
    Jim Mitchell
    Dublin, OH
  • “Quick response, nice people, excellent installation.”
    Pam Coffman
    columbus, OH
  • “We needed a motorized wheelchair and a lift for dad. Very knowledgeable Specialist came to our home, presented options for both. All staff were very friendly and helpful, we had lots of questions 😊 The lift has been installed, motorized wheelchair delivered and we just couldn’t be happier! It’s a life changer for Dad, can’t thank them enough. Better than expected, we would highly recommend 101 Mobility!”
    Darlene Larimore
    Grove City, OH
  • “Service was quick, efficient and friendly.”
    Kelsey Frobeen
    Hilliard, OH
  • “The gentleman that installed our chair lift was very nice and helpful. He explained everything to us very well. The chair lift itself is fantastic! Keep up the good work.”
    Debb Allison
    Columbus, OH
  • “The wheelchair ramp is very sturdy and we feel completely safe on it. A guy who delivered the hospital bed said it was one of the best ramps he’d ever been on. And, he said he’s been on a lot of them. I told him who built it and told him to pass it on to people who need this service. The girl who answered the phone was always very helpful and nice when I called a few times asking questions.”
    Jane Marshall
    Reynoldsburg, OH
  • “From the first phone call through installation, everyone that I dealt with was professional, friendly, and willing to help with any questions or concerns. The appraiser was on time and very knowledgeable. The installer was also on time and worked diligently through to completion. He answered all of my questions and made several good suggestions. What I thought was going to be a major stressor was a most peasant experience. Thank you very much.”
    Linda Grove
    Columbus, OH
  • “On time @ have gone above expectations!!”
    Dianne Keffalos
    Columbus, OH
  • “The stair lift is easy to use and clean. The customer service is excellent. Everyone is very courteous.”
    Vicki Sparks
    London, OH
  • “Fair price and fast, competent installation.”
    Judith Reidy
    Columbus, OH
  • “Excellent customer service!”
    Donna Reda
    Columbus, OH
  • “Very professional and honest.”
    Virginia Kimberling
    Galloway, OH
  • “Everyone knew their job, were very knowledgeable and everything was completed in a timely manner. The installer did a very good job and even fixed a problem that he noticed. My mother has safe access to our second floor. Thank you.”
    Linda Dudas
    Zanesville, OH
  • “I've been very satisfied with the professionalism, honesty, and kindness shown to our family. Thank you!”
    Dan Olvera
    Grandview Heights, OH
  • “You stand behind them and when you are in doubt about something you research further. I liked that you delivered our batteries to us even though we are not handy to your office.”
    Nancy Davis
    Westerville, OH
  • “Real person answered the phone. Prompt appointments. Committment to serve customer needs in a timely manner for safety of the client.”
    Peter Spike
    Delaware, OH
  • “101 Mobility has been a great resource for our family. Our son lost his ability to walk suddenly and much sooner than we had expected. 101 Mobility understood the sense of urgency. I did not feel as if they were just selling us a product. Their team took the time to come to our home to see our space multiple times, meet our son, and offered the most affordable options of all of the vendors we met. We are partnering with 101 Mobility on multiple adaptations to our home using waiver funds and they have made each step along the way a very smooth process. I would not hesitate to recommend 101 Mobility to anyone needing this service.”
    Alex Rezkalla
    Powell, OH
  • “Was completely happy from start to finish. Everyone was so friendly and took the time to make sure you understood the process. Anthony was efficient, quick and very polite. Thank you.”
    Penny Jackson
    New Albany, OH
  • “Ome week after installing the device I would still recommend the equipment. It has provided safety for us going up and down the stairs. Our only area of difficylty is making the turn at the top of the stairs. Both when getting or off the chair.”
    Kurt Rutz
    Columbus, OH
  • “Everything! Everyone was very helpful and Ryan who brought our ramp to us was extremely nice and helpful! It was a pleasure to buy and be helped by this company!”
    Wendy Sheeman
    Canal Winchester, OH
  • “Friendly service, and be accommodating.”
    Neil Loemker
    Columbus, OH
  • “Sales Person was very helpful and knowledgeable. His name was Anthony. Would recommend and have recommended 101 Mobility to friends.”
    Clara Zag
    Reynoldsburg, OH
  • “I truly appreciated the response time for a problem. I reported a problem, 45 minutes later it was totally solved and everyone was happy. Thank you! Kim Williams”
    Solae
    Columbus, OH
  • “The slim image and quiet sound of operation. The feeling of safety negotiating the steps.I love being able to utilize all the rooms in my home.”
    Margie Reed Gray
    Columbus, OH
  • “Quick response and good product”
    Frank Woods
    Reynoldsburg, OH
  • “The men who did the work were very helpful and cooperative. Did a fine job and clean up was very good”
    Nancy Delong
    Hilliard, OH
  • “101 mobility had a chair lift installed in my mother's house a few weeks ago. Everyone I dealt with was friendly and professional: they responded to all of my questions and calls. They installed the chair lift quickly and in an unintrusive fashion. Both the person who installed the lift and the manager of the Columbus branch were strait forward, available, and knowledgable. The lift itself looks nice in the house and it provides a level of safety for my mother that I am comfortable with. So far I have no complaints and at this time would recommend 101 mobility to other families who have the same needs as my own.”
    Martha Buckalew
    Columbus, OH
  • “I visited a competitor and the person at the sales office was not very helpful or knowledgeable about the product. I then visited the 101 Mobility sales office, Heidi was very helpful and was well versed on there products. She scheduled an appointment for the next week, Anthony was on time, did the measurements, made a couple suggestions on which lift to buy and we singed a contract to buy at that time. The installer came the next week, installed the lift and we are very pleased with the service and the lift. I would definitely recommend 10 Mobility. Jerry Miller”
    Jerry Miller
    Logan, OH
  • “I have no comment at this time”
    Paula Borchardt
    Gloversville, NA
  • “Anthony presented options of different makes/models and inquired about the needs of the person for which the equipment was needed for. We were then able to select the best option.”
    Tracy Cook
    Hilliard, OH
  • “We were very happy with the timely service provided by 101 Mobility. The installer, Anthony, was very precise with his assessment of the area in which the wheelchair ramp was installed.”
    carol wagner
    Columbus, OH
  • “Excellent customer service response. The rep that came out to measure for ramps was friendly, knowledgeable, and efficient in getting the final product installed”
    Carol Dolske
    Pickerington, OH
  • “101 was quick to provide an estimate, are the only place in central Ohio to rent ramps for the temporarily disabled, and when there was a snafu on delivery got it done right away. Very nice and pleasant people to work with.”
    Sharon Schrock
    Delaware, OH
  • “From initial contact to install we were pleased with all communication, customer service and professional yet friendly conversation.”
    Cheryl Powell
    Gahanna, OH
  • “Technician was professional and courteous. Made sure everything was working properly”
    Jetta Wright
    Westerville, OH
  • “We got fast and efficient service.”
    Frank Montagnino
    Pickerington, OH
  • “See my Google review”
    Dennis Craig
    Canal Winchester, OH
  • “The company was very professional. They came exactly when they were expected. The ramp in the front of the house required some alternative ideas. The group that installed the ramp worked quickly and was done in about 2 hours.”
    Kathie Ehrich
    Columbus, OH
  • “Prompt, friendly service. Treated my with courtesy and respect.”
    Jeff Bashore
    Worthington, OH
  • “still need help, lift won't slide over the lip of opening in trunk without lifting rar wheels which I can't do before lift takes in into trunk. Waiting for a resolution to this problem for you to solve. Thanks, Aldeen Wilford”
    Aldeen Wilford
    Columbus, OH
  • “We loved ever step of the process. From the selection of the chairlift to the installation. They explained in detail any questions we had. Would highly recommend 101 mobility. Pat and Tony Susi.”
    Anthony & Pat Susi
    Dublin, OH
  • “101 reprp did a good job fixing chair wiring .. works great.”
    Carl Wyand
    New Albany, OH
  • “Heidi was very helpful, cheerful and easy to work with. We have not used the scooter yet because of the weather but taking it apart and putting it together is easy. Having it in parts means I can lift each piece myself giving my husband and I a lot of independence. We have rented scooters so we are very familiar with the product and its usefulness.”
    Cheryl Carter
    Columbus, OH
  • “Felix is an outstanding rep for your company. Very thorough and very professional”
    James Damschroder
    Columbus, OH
  • “I needed to call the office several times to clarify concerns. Heidi was always helpful and kind. She never acted like I was taking too much of her time and always tried to assist me. Also I was very pleased with the prompt, efficient instillation that Felix gave us. He took the time to clean the area where the ramp and platform were to be placed. He was very knowledgeable about the product he was installing and patiently answered questions that we asked. The installation only took 3 hours because he focused on the work that needed to be done. I will definitely use your company again if I can talk my mother into getting more mobility and accessibility items in her home. She wants to stay in her home and this home modification will definitely help her to be safer in her home.”
    Cleo Mason
    Columbus, OH
  • “The staff were all very professional. We were especially pleased with Felix Rodriguez who installed the stair lift. He was helpful in educating us on the use of the stair lift and the chair lift. We were impressed with his attention to the details of installation, including making adjustments to the lift system. We could not have been more pleased. Geno Persichetti”
    Geno Perichetti
    Pickerington, OH
  • “Good jobHave used them 2x now”
    Barbara Halter
    Columbus, OH
  • “The phone help, the salesman and the installation tech were each knowledgeable and professional. I feel they went beyond what I had expected. Thanks so much!”
    Carolyn Johnson
    Worthington, OH
  • “Quality products and friendly service.”
    Swan Lake Event Center
    Powell, OH
  • “Price was good and I like the no maintenance stairlift we purchased. Installer was very professional and extremely knowledgeable. The entire staff was extremely friendly.”
    Steve Bricker
    Galloway, OH
  • “Expert installation and timely.”
    Linda Cole
    Columbus, OH
  • “Heidi is awesome. Professional upfront and informative. She’s a nice young lady. The scooter is nice, easy to use and disassemble and reassemble. Mom loves it. When maintenance is needed in the future, we expect service will be same. Thank you.”
    Mavis Ward
    Plain City, OH
  • “Product is functional as advertised. Good communication, knowledgeable sales and installation staff, professionally handled transaction.”
    Mark Denbow
    Westerville, OH
  • “Felix was very knowledgable, polite and easy to work with. We really enjoyed Felix servicing our chair and track. He always explained everything to us and made sure everything worked correctly. He is a great and outstanding employee who I will always ask work on our chair. Bill Mulbarger”
    Bill Mulbarger
    Columbus, OH
  • “I am waiting for an overhead lift to be installed. I can better answer once thar has been completed!”
    Joseph Thurston
    Sunbury, OH
  • “The rep was extremely knowledgeable and professional! The price was slightly better than others we looked into.”
    Catherine Steele
    Columbus, OH
  • “I felt comfortable with the sales rep who came to the house. The equipment was installed quickly, and fully explained by the technician. Stair Lift is working as described.”
    Steve Speck
    Columbus, OH
  • “professional , courtious , prompt”
    Larry Yinger
    Commercial Point, OH
  • “Fast and esst”
    Edward Rothacker
    Hilliard, OH
  • “Thanks for the being there,”
    Charles Thomas
    Columbus, OH
  • “You service technicians are first rate. They really knew how to address the problems with our chair.”
    Donald Slee
    Newark, OH
  • “Knowledge and promptness.”
    Gary Dimmerling
    Hebron, OH
  • “David, the ramp installer did an excellent job!”
    Bill Welch
    Columbus, OH
  • “Andrew was on time and very helpful. David was the installer and did a great job extremely friendlyeah extremely friendly and polite. Jeff Thurston”
    Jeff Thurston
    Westerville, OH
  • “Everyone there is so nice and professional, and extremely helpful. You could not ask for a better bunch of employees.”
    Denise Sprague
    Columbus, OH
  • “Courteous and helpful staff, comparable pricing and options, quick and efficient installation/service by knowledgeable and professional crew.”
    Patricia Nichols
    Fulton, OH
  • “Quality equipment priced right. Very competent installation.”
    Dick Gorney
    Frazeyburg, OH
  • “Item is well constructed and the installation was very fast.”
    Bret Mundy
    Delaware, OH
  • “Salesman was very knowledgeable and helpful but not pushy. Serviceman who installed it was great also.”
    Ava Rawn
    Conesville, OH
  • “Good product. Prompt service, came twice until the problem was solved. We couldn't be happier.”
    Don Schricker
    Dublin, OH
  • “This was all very well done. I am pleased, and I think this will serve us well.”
    Duncan Buell
    Westerville, OH
  • “Phone and in person encounters were all positive. Staff are friendly, professional, and knowledgeable. We love the stair lift - it is a game changer for a family member with upstairs bedroom. Helps him engage in life's activities, including taking his puppy outdoors. We highly recommend 101 Mobility.”
    Judy Slayton
    Columbus, OH
  • “Products were installed on time, and efficiently. Operation of the stair lift unit was completely demonstrated and explained. Grab bars were installed as discussed. After use, it was discovered that one needed to be relocated to fit our needs. They responded quickly and fixed the issue. The technician was a pleasure to have in our home. I would recommend him, and the entire team to anyone who might ask. Well done, 101 Mobility! Thank you!”
    Richard Reese
    Westerville, OH
  • “I was very impressed in the friendly and professional way the 101 Mobility explained their product and the pricing. He was very knowledgeable and put any anxiety I had concerning making such a purchase at ease. The young man who installed my stair lift worked quickly and diligently. He answered all my questions and made sure I knew how to operate the lift correctly before he left. I think the lift I purchased was correctly priced for the quality I received. 101 Mobility came highly recommended and I would be glad to recommend them to anyone needing a ramp or chair lift.”
    Pamula Keaser
    Columbus, OH
  • “The lift is very easy to use. I really feel safe riding it.”
    Teresa Ferguson
    Columbus, OH
  • “Very quick response to our need. Install was fairly quick with no issues.”
    Kevin Wright
    London, OH
  • “Sales, administration and installation were timely and first rate. We purchased two Harmar indoor straight lifts and, after one week, are very satisfied. Dealing with a local sales and service company like 101 Mobility has been a pleasure.”
    Gerry Rhodes
    New Albany, OH
  • “Friendly, informative service - would highly recommend”
    Randy Jones
    Westerville, OH
  • “THE. LOOKS”
    Bob Waters
    Columbus, OH
  • “They were here when they said they would be. The ramp is very nice and they did a great job installing it. The people are very nice.”
    Charles Oliva
    Columbus, OH
  • “The products are stable and the install went great. The sale personal worked with us so we could make it work for us.”
    Leann Kendzerski
    Sunbury, OH
  • “I found everyone to be very professional and knowledgeable.”
    Chuck Smith
    Columbus, OH
  • “Great price. Good product. Easy puck-up and return”
    Donald Wahlenmaier
    Johnstown, OH
  • “Deliverd as promised!!!!”
    David Desguin
    Roseville, OH
  • “The scooters we rented were so fantastic we're actually thinking of purchasing them at a later date! The scooters were lightweight, easy to assemble & tear down, easy to use & FAST! They worked well on all the surfaces we tried, were reasonably compact & whoa Nelly were they fast! They helped to make our vacation trip so much easier. Heather (our rep) was knowledgeable, friendly & über helpful! She really knew her stuff & she made sure we knew ours. I was very comfortable with the scooters after her tutorials. And the price was unbelievable! I know I'm going back to 101 Mobility & for those in the Columbus, Ohio area, I seriously recommend them.”
    Deena Petrick
    Newark, OH
  • “They came when promised for both the price quote and install. We have elevation changes. He looked at all options and explained which layout would be best. Installers were very professional and worked quickly and well together.”
    Pat Barnhill
    Pataskala, OH
  • “Prompt resolution of installation issues”
    Lawrence W Brys
    Reynoldsburg, OH
  • “Quick install. Professional. IT works. A few things were not right and you ordered the correct parts.”
    Michael Saribalas
    Dublin, OH
  • “The process was quite smooth. Between Heidi, Anthony, and Diego we had no problem arranging for an estimate and getting a ramp installed.”
    William Melick
    Worthington, OH
  • “courteous and helpful installer as well as the salesperson and office staff”
    Doris Edwards
    Dublin, OH
  • “This is a customer service oriented business. The manager's motto is customer first. Donald, the manager, personally installed the ramp at my home due to a shortage of help and a real need on my part. I am very thankful to him for understanding my situation and taking steps to solve the problem. Two enthusiastic thumbs up! Cathy Adamescu”
    Cathy Adamescu
    Bexley, OH
  • “I liked the fact that It was installed without me having to wait. I had come to Columbus OH to make arrangements for my sister to come out of a skilled nursing facility and to be able to reside at her home. Because of medical appointments I had I needed to return to Texas without delay. My need for an early installation was accommodated. I tried the stairlift and it worked fine. My sister will return the day after I depart and I am confident that the stairlift will meet her needs.”
    Dorothy Hill
    Columbus, OH
  • “I have bought a mobile lift to transport my wife's power chair and parts to renovate an access ramp from 101. I have received helpful, competent service in both cases. I was sold what I needed and nothing more. Thank you.”
    Harry Graul
    St Louisville, OH
  • “I called 101 Mobility a number of times over the last few months while I was researching ramp rentals and for purchase for my recently handicapped brother. Heidi was always very professional, responded in a timely way, and also was very knowledgeable about the whole process. Anthony is the one who came out for the free consultation and also to install our ramp, and he was also great to work with. He was professional, friendly, knowledgable and timely. The ramp we purchased is much more stable and sturdy than the one we were renting from another company, and I feel much better about having a dependable and safe ramp for my brother to use while he is recovering from his accident. Thank you very much 101 Mobility, I would definitely recommend you to anyone who is looking for mobility products!”
    Jennifer Leddy
    Westerville, OH
  • “Makes my life easier. Don't worry about getting up the stairs.”
    Linda Trenholm
    Etna, OH
  • “We received the estimate the day after we called 101. Anthony was prompt at his arrival time and very informative, providing alternative designs to best meet our needs. The installation team was right on time and reviewed everything with us. The finished product is perfect! Excellent customer care every step of the way!”
    Stephen Crumb
    Canal Winchester, OH
  • “Everyone we were in contact with was very helpful and professional. They were able to install our stair lift in a very short period of time.”
    Kelly Fleak
    Sunbury, OH
  • “Customer service very helpful & installers are terrific and quick getting the job done!”
    George Krebs
    Newark, OH
  • “The sales rep was knowledgeable, explained everything in a manner that was easy to understand, and helped us pick out just the right stair lift for my mother.”
    Nathan Weidner
    Columbus, OH
  • “Your service staff are very professional and efficient. We have two chairlifts and both work well”
    Jetta Wright
    Westerville, OH
  • “Promptness. Easy to work with .”
    Christina Higgins
    Columbus, OH
  • “Your price and service were great”
    Rose Rumley
    Columbus, OH
  • “Fast, fair and friendly service. Thank you!”
    Ed Gabel
    Dublin, OH
  • “Very polite staff and fast installation. Easy to use.”
    Daniel Edwards
    Gahanna, OH
  • “Very professional”
    Rebecca McEvoy
    Reynoldsburg, OH
  • “Prompt service. Good service. All the personnel were very nice and friendly. Very professional”
    Sharon Wilder
    Hilliard, OH
  • “The installation team was great. They were very accommodating and checked everything out with me as they went. The installation was faster than I expected, and the new stairlift works well.”
    Steven Ball
    Westerville, OH
  • “I like that is just about maintenance free”
    Charles Thomas
    Columbus, OH
  • “You were there when I needed you (emergency situation) and the price was right . I could not have managed our health needs without you and I am still in need at this time. Hopefully we will be done by 3-18-2021 or maybe we will need another month. Not sure yet.. Thanks for being available for us Judy & Isaac Daniels”
    Judy Daniels
    Columbus, OH
  • “VERY FAST SERVICE. NEEDED A RAMP SAME DAY FOR A JOBSITE. WAS IN STOCK, AND READY TO GO.”
    Ram Tool
    Columbus, OH
  • “You did a great job of installing and showing us how to use the chair lift.”
    Nance Barr
    Worthington, OH
  • “The service timeline and installation was as promised and completed in a reasonable time as also promised. The unit is compact and pleasing to look at as to color and styling.”
    Marsha Smith
    Dublin, OH
  • “The lift chair I purchased from 101 Mobility has made my life a lot easier. In the past it sometimes took me 20 minutes or more to get out of my chair, then I would start to cry because I was so miserable. With my new chair it helps me get started so very much easier. The two men who delivered my chair (John and Diego) were so very nice and professional. They knew what they were doing. I also commend Heidi and Tyler with their attention to detail. Needless to say I am very happy with 101 Mobility. Sincerely, Mrs. Gruber”
    Carol Gruber
    Columbus, OH
  • “Great”
    Robert Boehm
    Powell, OH
  • “Very prompt and attentive”
    VFW Post 108
    Chillicothe, OH
  • “You had what I needed.”
    Edward Rothacker
    Hilliard, OH
  • “Quick efficient”
    Leslie Smith
    Upper Arlington, OH
  • “Everyone involved in the process was very informative and easy to work with. They were able to answer all questions without hesitation.”
    Antioch Baptist Church
    Columbus, OH
  • “The treatment my family received from 101 Mobility was absolutely perfect from start to finish. We received a quick response from an online inquiry, a prompt visit from a kind, knowledgeable salesman, and a professional, well-done installation to seal the deal. Each employee with whom we dealt was wonderful, and we would highly recommend your company to anyone with mobility needs.”
    John DeRing
    Columbus, OH
  • “Good quality and locally available”
    Penny Foust
    Columbus, OH
  • “Each person that was involved in our purchase and in the installation of our new stairlift, arrived on time. They were efficient, thorough, and accurate. We are so happy to have the stairlift in this new home where my son can now live in the lower level and have privacy, but then join us in the upper level for meals. We could not have made this house work for our family without the stairlift. We want to thank each person who made this possible for our family. Sincerely, Peggy Shecket”
    Peggy Shecket
    Columbus, OH
  • “101 Mobility provides excellent work at your home, if needed, in a timely manner. Should adjustments be needed, they are performed immediately upon request. We recently had a Bruno Lift installed. The installation was performed in our driveway since we are on radical quarantine. The installers protected the interior of our van. They also adjusted it quickly when we tried it with our scooter, which needed more space. We are repeat customers due to their excellent work and service.”
    Judith Ayers
    Columbus, OH
  • “The product is great for us going up and down the stairs.”
    William Wildman
    Grove City, OH
  • “Attention to detail and giving options”
    Bob Borgert
    Galena, OH
  • “We've used 101 for different modifications and have been very pleased with their services. Great customer service and if I had an issue they fixed it.”
    Gregory Collins
    Delaware, OH
  • “Although it is very new to us we are relieved from worrying about a fall or balance issue From the sales person and the installer we were at ease and did not feel pressured to make a decision that day Any and all questions were answered right away We feel we made the right decision and are very pleased so far The installation was done and explanations were very forthcoming Thank you 101 Mobility”
    Dorothy Bazell
    Carroll, OH
  • “Totally impressed with all of the staff that I worked with at 101 Mobility Anthony (sales) did a great job walking me through the options. We ended up purchasing a Bruno curved rail system. Don was out the next day to take measurements, manufacture time from Bruno was 4 weeks. Bruno delivered the system in 4 weeks. The install team really capped off our experience, no issues, very professional and they new their stuff. Overall we are very happy with choosing 101 Mobility and Bruno lift systems. I would highly recommend 101 Mobility.”
    Joe Sabatini
    Galena, OH
  • “The knowledge and professional staff”
    Jay Sukola
    Dublin, OH
  • “Your people Products offered Ease of doing business.”
    Tim Alvoid
    Columbus, OH
  • “The technicians that were on site were very friendly and efficient. They did a good job.”
    Delaware Church of Christ
    Delaware, OH
  • “Sales and service folks were very friendly and helpful. We met on a Friday and installation was complete by the next Wednesday. They made sure users were proficient at using the lift before leaving. We HIGHLY recommend them!!”
    Fred Donelson
    Gahanna, OH
  • “Very prompt in initial response. John, who installed our ramp, was very nice and did a great job.”
    Linda Demos
    Columbus, OH
  • “Friendly service both on the phone and in the field.”
    Habitat for Humanity Mid Ohio
    Columbus, OH
  • “Price competitive, good warranty, very knowledgeable and helpful installer and has been in the medical equipment business for some time.”
    Ed Lehnert
    Westerville, OH
  • “They came to the house on time. Measured and then gave me two options. I chose the one best for us and we got it scheduled .”
    Kenneth Doolittle
    Columbus, OH
  • “Quality equipment. Efficient and pleasant installer.”
    Dennis Craig
    Canal Winchester, OH
  • “The scooter I rented for my stepfather was perfect in every way - clean, well maintained and easy to use. He was very pleased. I felt the rental price was affordable and the rental process quick and efficient. The staff at 101 Mobility were pleasant, professional and able to answer all of my questions. I would highly recommend your company to anyone with mobility needs.”
    Cheryl Bowman
    Westerville, OH
  • “We love the stair climbers which are keeping us in our home. Appreciated the service Trevor provided. He gave us information about cleaning the copper wires that was very helpful in preventing future issues. Nice young man who was very knowledgeable and conscientious in servicing our climbers. Sue and Dick Schwartz, Chillicothe.”
    Susan Schwartz
    Chillicothe, OH
  • “Prompt and professional. Anthony explained all options clearly.”
    Donna Vorce
    Upper Arlington, OH
  • “It is everything we expected and the work was done in a timely fashion. Guys were friendly and professional and answered any question I had.”
    Ruth Reed
    Delaware, OH
  • “Quality products Installation people do a great job Sales rep explains all clearly and has good follow through - easy to contact Second project with 101 -very pleased!!”
    Bob Hanf
    Columbus, OH
  • “Quick response. Excellent customer service. Communication is easily understood”
    Anne Stirn
    columbus, OH
  • “Friendly and great service!”
    Beth Seipel
    Hilliard, OH
  • “They were very efficient and professional.”
    Lisal Gorman
    Gahnanna, OH
  • “Very well constructed and usable Easy and fast installation.”
    Frank Montagnino
    Pickerington, OH
  • “Great service, friendly,easy install. Great price”
    Shelly Minnear
    Columbus, OH
  • “Great stairlifts chair , great service”
    Joseph Bereczky
    Springfield, OH
  • “Service was prompt, efficient. He even helped me get it into my storage unit!!”
    Amitai Sela
    Powell, OH
  • “Safe and comfortable”
    Robert Byers
    Columbus, OH
  • “Your technician Traverse was exceptional. He explained to us what the problem was in regards to our mobility chair and fixed it. He even patiently showed us how to maintain it to avoid possible recurrence of the situation. He was knowledgeable and polite. We'd have him back anytime.”
    Don Schricker
    Dublin, OH
  • “Everyone that I've talked to has been very friendly, informative, and professional. The ramp is good and solid.”
    Jeanette Cupp
    canal winchester, OH
  • “The products and services are the highest quality. We are so excited with our ramp and stair lift.”
    Andrea Bill
    Columbus, OH
  • “Competent, friendly, sales personnel and installation crew. Nice to work with all the way around.”
    Sharron McFarlane
    Marysville, OH
  • “Good pricing, very professional installation service, timely service, good product”
    Sivalingam Ramaswami
    Westerville, OH
  • “I like your people. Very courteous and knowledgeable. People buy from people and yours are the best. The stair lift is very good quality and was just what we needed”
    Jetta Wright
    Westerville, OH
  • “Excellent service!”
    Lara Robertson
    Columbus, OH
  • “I am able to get to my bed and my shower which improves my quality of life dramatically. The sales rep and installer were both very efficient and helpful.”
    Scott Cuppett
    Ashville, OH
  • “Friendly, helpful.”
    Carol Sermon
    Columbus, OH
  • “fair price , quality product , quality workmanship , genuine concern for the customer .”
    Larry Yinger
    Commercial Point, OH
  • “Everyone I talked with was courteous and extremely helpful.”
    Denise Sprague
    Columbus, OH
  • “Fast and friendly. Very professional all around.”
    Elizabeth Fowle
    Columbus, OH
  • “Anthony was very helpful”
    Don Strasser
    Orient, OH
  • “Staff was very easy to work with to help me out. Especially Tyler”
    Cynthia Kinsley
  • “They work well and service is good”
    Dave Eberhart
    West Jefferson, OH
  • “Product performs as advertised”
    John Young
    Columbus, OH
  • “Rapid service! Someone came the same day to give an estimate. Installed ramp within 72 hours. Rental rate is very fair. Highly recommend this company and would work with them in the future. Bob Butler”
    Robert Butler
    Powell, OH
  • “Love the lift-had to use it just 3 days after installed!”
    Sue Leary
    Columbus, OH
  • “Good service. A product that suited my needs.”
    Douglas Mitchell
    Grove City, OH
  • “I love how Anthony worked with us in finding the right stairlift that would fit our needs giving us choices. Anthony considered all factors of our expense, caregiving and short/long term needs. That made us feel so comfortable. The guy was just so patience. He even went above and beyond and saw something that was a better fit for us at the warehouse and called back to offer that item instead. This purchase was an un-budgeted expense however very necessary. I appreciate you Anthony looking out for my family. It may have been small to you but it was huge to us!! And Trevor the technician was a very neat and clean individual. Such a bright personality. Never seen such a clean tech who comes to do a 3-4 hour install. When he arrived I thought for sure he had someone else with him yet he did the entire install per the time Anthony quoted. My husband and I were truly impressed with both of these gentlemen especially Trevor. Oh yes the product is wonderful. It’s quiet, it’s easy, it truly is not in the way and has multiple safety features. #101 Mobility is top notch for sure.”
    Monica Burbridge
    Westerville, OH
  • “The stair climber has worked out really well. I have had recent foot surgery and could not be sitting in my upstairs study typing this note with your product. It performs flawlessly and I am looking to many years using it. The install crew was very good and taught me all I needed to use it easily. I also like the 2 year warrantee backed up by Mobility 101's crew. Thank you.”
    Glen Alexander
    Galena, OH
  • “Still a rampinprogress. Closure to come soon”
    Donna Startzman
    Galloway, OH
  • “The man who put the ramp in at my home was very efficient. professional, and courteous.”
    Alpha Black
    Thornville, OH
  • “Everyone was so friendly and answered all my questions. The ramp is of great quality and was quickly installed. Very happy!”
    Karen Pendleton
    Ashley, OH
  • “A very fine, professional company. Excellent installation and service.”
    Sol Black
    Reynoldsburg, OH
  • “Hello, I am very pleased on your ramp that you build as a short amount of time. It already for the winter.”
    Wendi McCaffery
    Grove City, OH
  • “Knowlegeable sales, installation and office staff. Quick and effecient service. I was very comfortable dealing with the representatives I was in contact with. The ramp installer was very professional and answered all my questions. Price was also more competitive than two other quotes. Pleasure doing business with them.”
    Candy Walker
    Centerburg, OH
  • “Knowledgeable and helpful. Easy to work with.”
    James Barnes
    Columbus, OH
  • “Rental ramp performed as described over the phone and worked well as installed. Delivery, setup, & pick-up was per schedule, quick & efficient.”
    William Campbell
    Westerville, OH
  • “Installers were fantastic! Product is exactly as promised. Our call for help was answered quickly followed my timely installation.”
    Michael Hively
    Johnstown, OH
  • “Salesman arrived at house next day and after purchase of lift chair they had it installed with in 72 hours. Great customer service! Completely satisfied!”
    Deborah Griffith
    London, OH
  • “Took the company a little longer than I expected to respond to my initial on line contact, but once they did, their salesperson was here very quickly-same day. As soon as they received my requested stair lift it was installed quickly. All people I had contact with were very friendly and helpful in answering my questions and concerns. My lift works well and is just what I needed.”
    Shirley Quillen
    Ashville, OH
  • “After checking out the quality assurance of your available product-group, we selected your group because you had a local presence. We have found distributors with a local address are more attentive to the customer.”
    Jack Cowan
    Upper Arlington, OH
  • “Fantastic service! I called on Thursday morning regarding a ramp estimate and they came that afternoon! The ramp was professionally installed the following Wednesday! I am completely satisfied with the work and ramp quality! If you need a ramp - call 101 Mobility!”
    Ken Barrett
    Newark, OH
  • “Customer service was great! All questions were answered and product demo was spot on. Will be using you for future needs”
    Wyman McCary
    Columbus, OH
  • “Very nice and courteous people! Explained it all very well. The installer was absolutely wonderful and not at all imposing I highly recommend 101 Mobility”
    Lea Schottenstien
    Columbus, OH
  • “Helpful and responsive staff.”
    Derwood Bowen
    Westerville, OH
  • “My wife has been experiencing some BAD back problems, could not make it to the basement anymore. She really appreciates the "chair."”
    Jack Riblett
    Columbus, OH
  • “I could not be happier with Don and everyone from 101 mobility. My old platform lift quit working, I had injured myself and had no way out of my home. The previous company I worked with would not return my calls. 101 Mobility was very quick to respond. I am knowledgeable about lifts so Donald was able to email me a tentative quote. He was able to visit me within 24 hours, and noticed that I would not require one of the components and was able to drop the price from the initial quote. I think that is incredible honesty. The lift was ordered and came in very close to when he said it would. The team that installed it was very neat and clean. They explained everything and answered all my questions. This is the best customer service that I have received from a company in a very very long time.”
    Laura Krietemeyer
    Dublin, OH
  • “The evaluator and the install team were efficient and professional, and equally important, they seemed to understand that your clients are coming to you when they are already facing difficulties in their lives. Your staff exhibited an empathy that I appreciated. The access ramp itself is sturdy and safe, exactly what we needed. A+!”
    Mark Wayda
    Columbus, OH
  • “Kayla was very helpful and responsive to my message requesting a scorer rental and she set me up with an onsite delivery and pickup option at a venue new to their business. Delivery was timely, the equipment was exactly suited to the terrain and served my needs well. Thank you 101 Mobility for being flexible, timely and helpful.”
    Sally Klein
    Lockbourne, OH
  • “The job was professionally accomplished on time at the end of each day the project site was always neat and clean when leaving the site on completion of the insulating of the elevator we were taken through the operation of the lift and how to safely use the elevator. The elevator has numerous features and runs quietly when in use.”
    David. Lewis .
    Columbus, OH
  • “Appreciate you supplying scooters at the Country Living Fair. It made it much easier for my friend to enjoy it and eliminated our need to transport one. Hope you continue to provide this service. Thank you.”
    Anne Brill
    Columbus, OH
  • “The equipment is in good condition and affordable. The customer service is awesome. Keep up the good work.”
    Josephine B Brown
    Covington, GA
  • “Prompt service and caring employees.”
    Glenn Henry
    Columbus, OH
  • “Great customer service and a great producT”
    Sandra Doyle
    Lewis Center, OH
  • “We purchased a Harmar Pinnacle stair chair lift. It was a good recommendation from your staff. It meets our needs and functions very well. Your salesperson was helpful and answered all our questions and recommended getting an Rx. The installer was very professional and did a great job installing and explaining and showing us how it works. We are pleased and it helps us immensely.”
    Bob Hanf
    Columbus, OH
  • “Your technician was on time and very friendly. He finished his work in a timely manner and was very polite.”
    Delaware Church of Christ
    Delaware, OH
  • “The Bruno chair lift is excellent quality and looks great. It fits our needs perfectly. The young man doing the installation was very helpful and helped with a problem on another chair lift we have. Highly recommend the service.”
    Hillcrest Baptist Church
    Columbus, OH
  • “The chairs were wonderful. The service was top notch. I will definitely call you in the future. Daryle”
    Daryle Cobb
  • “Service was helpful!”
    Sharon Cross
    New Albany, OH
  • “Very safe and reiiable”
    Pete Courtright
    Grove City, OH
  • “From the time I contacted your company about a stairlift to having a fully functioning lift was a fast and efficient process.”
    Rebecca McEvoy
    Reynoldsburg, OH
  • “Wonderful service! Bev is knowledgeable, kind, and fun. We have used 101 Mobility for the last 3 years for the Irish Dublin Festival that comes to town. And we will continue to use them.”
    Kim Roschie
    Delaware, OH
  • “Very professional and helpful. Very knowledgeable about the product. Was a very easy processs to rent a scooter.”
    Kim Conley
    Hilliard, OH
  • “Friendly, knowledgable, helpful service. Have used the scooter twice so far and it has been great.”
    Betty Patch
    Hilliard, OH
  • “Bev was super to work with! She didn’t mind my many questions and made my first time renting with you a great experience! I have told everyone in our area about you! We hope to buy a scooter soon for my dad!”
    Lynn Noble
    Laurelville, OH
  • “Everything is working as we hoped and we have received several compliments from our neighbors about how nice it looks.”
    Marcia Rockwell
    Dublin, OH
  • “Efficient and reliable service”
    Wilhe Broughton
  • “The ramp is quite helpful in getting my husband in and out of the house. If we didn't have it my husband would have a harder time going out and all the caregivers would possibly be hurting themselves.”
    Colleen Burgess
    Westerville, OH
  • “I loved the customer service”
    Uriel Howard
  • “Bev was outstanding.. she listened and worked with me over the phone and then allowed my 91 year old father with Parkinson’s to choose and test drive the GO GO of his choice.. she listened to him and helped him decide what was best for his needs.. She also made sure we understood all of the features.. she also helped me load it into my truck..”
    Bob Lewis
    Columbus, OH
  • “Service, products and installation are top knotch. I would definitely recommend this company to family and friends!”
    Debbie Leonardo
    Etna, OH
  • “Everything,you folks were great....thanks for you did.😃”
    Chuck Thomas
    Westerville, OH
  • “Installed a ramp on the rear of my house.”
    Jodi Wallace
    Hilliard, OH
  • “Meets our needs. Good neutral color. Pleased with Josh, the technician—polite and professional.”
    Sarah Fortney
    Columbus, OH
  • “They were quick with delivery and pick up. I loved the cleanliness of the product and the compactness in my room perfectly. The price was great for the 3 days I needed the product. Charla”
    Charla Sparks
  • “Great service and the variety of ramps pervaded”
    Thomas Hawkins
    Gahanna, OH
  • “The product works great, looks good and the service was great.”
    Maple Grove UMC
    Columbus, OH
  • “Service was on time and very clean after installation.”
    Michael Jackson
    Gahanna, OH
  • “I can finally get in and out of my house without crawling. Took one day to install very nice people. Exactly as quoted looks great Will have 101 install one on Florida home”
    Mike.. Smith..
    Columbus, OH
  • “I had a very nice experience with Bev on my initial call, and with Skylar on the maintenance visit. They were both professional and knowledgeable. I will continue to use their services.”
    Mary Pat Coughlin
    Westerville, OH
  • “Quick service, helpful informative when product delivered, pickup service when we are done with it. Thank you.”
    Bettie Partee
    Plain City, OH
  • “Customer service after the sale.”
    Cathi Franklin
    Chillicothe, OH
  • “Very reasonable prices, excellent response to our needs and efficient installation.”
    Corey Bruff
    Westerville, OH
  • “Price was excellent as was the installation.”
    Donald Frizzell
    Columbus, OH
  • “Staff is wonderful. Office personnel was knowledgeable and efficient. Installation by Karl Smith was excellent. He was able to accommodate our tight schedule and install the ramp between 6 and 10 am in the morning. Many thanks to this company for helping us with our mother's needs.”
    Katherine Landato
    Pickerington, OH
  • “101Mobility came out the same day I called to give me a quote for a temporary ramp for my husband and then got it installed within a few days to get my husband home from rehab. They staff was knowledgeable and professional.”
    Erik Pancoast
    Gahanna, OH
  • “on time, efficient, polite”
    John Dilenschneider
    Columbus, OH
  • “This was a service call for my dad, Karl was very friendly explained everything in detail to both my dad and myself, Will definitely call 101 again if he has any more problems. My dad is Wayne Jones his email is wjones019@yahoo.com”
    Wayne Jones
    Columbus, OH
  • “Everyone was very professional and we love the stair left”
    Conrad Messer
    Pataskla, OH
  • “Very Happy with the quality of the chair and the delivery guys (Skyler and Tyler) were exceptional! Top quality customer service, friendly and very professional. Office staff, especially Bev, was very professional and friendly! I will recommend you guys to my friends and family!”
    Carl Rohr
    Columbus, OH
  • “I'm glad I started my scooter search with 101 Mobility. They are very nice people who genuinely care about your situation. They are not salespeople. They are problem solvers. You describe your needs and they give you the options. I was looking for a scooter. Bev gave me pluses and minuses for all the types. Since I had called before I visited, she had a variety of scooters charged up and ready for us to test. She shared that they would be receiving a shipment of new scooters that day and would call us to pick ours up the next day. Surprisingly though, the truck arrived early, moments after we left. Bev called, emailed, and texted us, as soon as she saw the truck to save us the return trip. I consider that going the extra mile and worthy of recognition. Thanks Bev.”
    JoAnne Shrake
    Columbus, OH
  • “Bev assistant was awesome!!! She was above and beyond my expectations. I purchased a ramp for my house and a lift for my car. I’m hoping to return next month for two lifts for my stairs. She took her time and reviewed each items with me and I never felt rushed! What great customer service skill!”
    Evelyn Wright
    Galloway, OH
  • “Karl Smith did a fantastic job. Absolutely no complaints!!”
    Joe Frankart
    Pickerington, OH
  • “Polite service”
    Paramount Church
    Bexley, OH
  • “We are so pleased with the ramp you installed in our home for my daughter. The guys did an excellent job installing everything. I will definitely recommend your company to others.”
    Stacey Sampson
    Pataskala, OH
  • “After surgery my father needed an interior stairlift, a motorized wheelchair lift for his van and also a threshold transition for their new porch ramp. 101 Mobility was EXTREMELY prompt installing of these items. It’s been just about a year now since we’ve been using these products and everything is working great!”
    Cheryl Mills
    West Jefferson, OH
  • “Knowledgeable friendly staff. Donald and the two installers(i don't have their names with me) were fantastic to work with and you blew away your competitors...”
    Nick Focarett
    Pickerington, OH
  • “Great customer service! Just waiting for my install! So excited!”
    Sallie Tablett
    Columbus, OH
  • “They serve the purpose but may be too pricy for many seniors”
    Darrell Gammell
    Columbus, OH
  • “The customer service was amazing. Bev worked with us every step of the way. She is kind, patient, and always willing to go the extra mile. The scooter she helped us pick out is perfect. I highly recommend 101 mobility to anyone.”
    Rob Mullins
    Ashville, OH
  • “Beverly was great. Very helpful in finding the ramp that we needed to rent for the holidays. I will use 101 Mobility again and always call them first.”
    Randy Ritter
    Columbus, OH
  • “Very polite, professional. When I was in need of a quick turnaround in a very stressful situation you were there to help make things a bit easier by your prompt service-thank you. happen.”
    Rose/Joe Maul
    Pickerington, OH
  • “Very good service, would use again.”
    Ronald Noll
    Westerville, OH
  • “My husband & I are extremely happy with the product & the service we received. I would like to recognize Don Wilcox the salesman. He came over to our house measured, reviewed our options. We felt very comfortable with the assessment. Another company we tried to deal with would not even come out to our house. Everyone we dealt with from the pre-install & install were extremely nice, concerned about how the project was left at the end of the day (very clean). Install went very smooth from our standards. Having 3 guys work together made the process very efficient. We are very happy with the product & the service we received.”
    Gail Stahura
    Westerville, OH
  • “Responsive Expert Helpful”
    James Barnes
    Columbus, OH
  • “This is just what i needed, easy and efficient. They have everything you need and can quickly tell you what will work best. I like that you can purchase or rent with an option to buy later. They have qualified and respectful employees to install it, they did an superior job.”
    Yevette Roach
    Columbus, OH
  • “The service man was on-time, polite and answered all of our questions.”
    Bernie Zoppa
    Mechanicsburg, OH
  • “Your product is wonderful. But, your services exceed the equipment. Thanks so much for Mr. Wilcox who set up our recent emergency service call which resulted in "same day service." Thanks again to Josh who showed up and remedied our problem. He was pleasant and cheerful and happy to help us. We really appreciate that. ...Ms. Taylor (Reynoldsburg OH)”
    Jessica Taylor
    Reynoldburg, OH
  • “BEV SEARCHED DILIGENTLY TO FIND A SCOOTER THAT WOULD FIT IN MY HONDA SUV. MY HONDA HAS AN EXISTING BRUNO HYDRAULIC LIFT,WHICH CAN ALSO BE USED WITH THE NEW SCOOTER,ALL THE LIFT NEEDED WAS A NEW DOCKING DEVISE WTH QUICK RELEASE PINS. I CAN EASELY LOAD AND UNLOAD THE NEW SCOOTER. FOR THE SCOOTER I RECEIVED A PRICE MATCH OF $750.00. It IS A WIN-WIN TRANSACTION. I RECOMMEND 101 MOBILITY HIGHLY. THANK YOU, VERY MUCH.”
    Anneliese Fedderson
    Hilliard, OH
  • “Quality product and done when requested”
    Sean Haney
    Columbus, OH
  • “Came out on a Sunday, that's a big deal if you can't get down stairs to eat and go to work on Monday”
    Dale Chapman
    Canal Winchester, OH
  • “Professional..”
    Joe Pata
    Hillard, OH
  • “Quick and efficient. Everything was there and ready as requested!”
    Mary Wauters
    Columbus, OH
  • “Prompt, courteous service. Tech explained how the system worked during install and operation when complete.”
    Chris Kramer
    Worthington, OH
  • “Bev is such a pleasure to wrok with, Your prices and attention to detail are outstanding, I will be glad to rent from you again, And will be happy to recommend you to friends and family.”
    Andrew Smith
    Columbus, OH
  • “Very friendly service and the rental of the mobility scooter allows me the freedom to visit places that require a lot of walking which I can’t normally do due to a birth defect in my legs.”
    Cory Jackson
    Cambridge, OH
  • “The technician installed it in 2 hours and he said it would take a few hours. Everything working fine so far. Thanks”
    Len & Ellen Berglund
    Columbus, OH
  • “the expertise, we are remodelers and your specialty helps us complete whole house updates to universal designs”
    Mr. Jasper
    Galloway, OH
  • “It was easy to call and get one for my convention. It was there when I arrived at the hotel. It was picked up after I checked out and rep was really helpful getting it set up.”
    Donna Bethke
    Nottingham, MD
  • “Brb in Columbus Ohio went above and beyond to make sure my wife got what she wanted in a mobility scooter. Very easy to work with Brb and no forced pressure sales. Thanks for everything Dan & Barb Clark”
    Dan & Barbara Clark
    Columbus, OH
  • “The products at mobility 101 are needed to maintain my client's independence. My particular product is stylish, sturdy and reliable. The customer service that I receive at mobility 101 is always great. I recommend mobility 101 it's a great company!”
    Ali + Rachel Jones
    Columbus, OH
  • “I was pleased with how quickly they were able to come to install grab bars in our home. They were very professional and understood my concerns about how they were attaching them to different surfaces. The work was done professionally and looks good. I think the price was very fair. Margaret R. Norwich Township”
    Margaret (Peggy) Rhodus
    Columbus, OH
  • “Staff were enormously helpful.”
    Michelle Wolfe
    Circleville, OH
  • “Don’t know hope it ok have two before I use the services”
    Patricia Gilbert
    Louisville, KY
  • “Easy set up, use and disassemble...over all experience very good.”
    Hazel Cade
    Columbus, OH
  • “Its a great help for my husband. Makes it easier to get in the house!”
    Ken & Connie Thompson
    Columbus, OH
  • “Great customer service. Knowledgeable installers. Will definitely recommend and use if needed again in the future.”
    Pamela Williams
    Dublin, OH
  • “great”
    Dick Henry
    Columbus, OH
  • “My 2nd year using their services and their product and I'm extremely satisfied! Enjoy working with the professional office staff (Bev) who makes my transactions easy and quick. I recommend 101Mobility wholehartedly! SINCERELY...Cheryl K.”
    Cheryl Kellum
    Columbus, OH
  • “Device met my Mom'a needs. Fair price, professional installation. Staff was friendly and helpful.”
    Andrew Mattis
    Thornville, OH
  • “Wonderful people that work there. Product was as described and in great working condition.”
    Kim Roschie
    Delaware, OH
  • “Installation team arrived on time, worked very quickly and efficiently, and made sure everything was working properly before they left. They brought new batteries with them, and dropped off a replacement antenna later. Very satisfied.”
    Robert Day
    Westerville, OH
  • “The installation was seamless and the communication prior to that was also clear. This is the second time I am renting a stairlift from them and I am encouraged to seek their help for future needs.”
    Jaya Sriram
    Westerville, OH
  • “The service is excellent. Bev is so kind and helpful. Much appreciated.”
    Jan Lanier
    Westerville, OH
  • “The Go-Go Elite Traveler scooter is excellent quality and the 101 Mobility customer service is top notch. Thanks again Bev! Please keep up the excellent job? Bruce”
    Bruce Pope
    Columbus, OH
  • “Mobility 101 simply put did what they said they would do and at the price quoted when I called to rent a power chair for my mom that allowed her to see the Memorial PGA Tournament in Dublin Ohio. If not for this product she wouldn’t have been able to make the walking due to copd. She always wanted to see the professional golfers and we got to see her two favorites Tiger Woods and Phil Mickelson. She was like a kid in a candy store.”
    Hurshel Frasure
    Chillicothe, OH
  • “Very helpful and I really liked the scooter’s maneuverability. It was comfortable. The contact person did an excellent job of explaining your services. It was easy to make the arrangement for payment.”
    Rose Roberts
    Newton, KS
  • “I was very pleased with your product and services. When I arrived at the hotel where I was staying the scooter was there and the hotel delivered it to my room. It made it possible for me to participate in the United Methodist Women Quadrennial Assembly which I would not have been able to do without the scooter. It was very easy to use and worked well. I also appreciated being able to drop it off at the hotel desk and have it taken care of until your pickup the next day. Thank you for your wonderful service. Anne Genther”
    Anne Genther
    Chicago, IL
  • “The scooter was charged up and ready for me to pick up at the front desk of our hotel. What a convenience! When checking out, I left the scooter at the front desk for them to pick up later in the day and didn't have to call.”
    Diane L Sloan
    Quincy, IL
  • “It is clean, steady and doesn't take the whole yard. Staff were friendly & professional.”
    Gabrielle Carroll
    Circleville, OH
  • “I so so impressed with the service from all staff at 101 Mobility! The administrative and sales staff were helpful in working with me to determine what I actually needed. The installation technician was knowledgeable, respectful and fast.”
    Pickerington Public Library
    Pickerington, OH
  • “Promptness of service to set up rental. Have not used product yet.”
    Paula Watson
    Little Rock, AR
  • “Bev was very helpful The product is exactly what we needed & the installation was quick / reasonably priced”
    Kate Fox
    Howard, OH
  • “Josh did a great job building a platform and installing our stairlift Personable,competent and courteous, he responded to all our requests for minor adjustments and completed his work quickly. Also,Donald,who looked at the problem and proposed and designed a practical solution must get credit. Fine organization including the folks at the office. Would certainly go to them again.”
    John Dilenschneider
    Columbus, OH
  • “Easy to purchase. Easy to install (well for your guys), not me. So far everything is perfect. I hope this product lives upto it’s reputation!”
    Paul Oldham
    Pickerington, OH
  • “Everything from the sales call to the installation went extremely well. The questions we had about the location of the stair lifts and their operation were answered in detail. The installation went well with further explanation of how the stair lifts worked as well as safety issues. Josh did a great job and left the house in perfect order! The stair lifts are working out well.”
    Susan Schwartz
    Chillicothe, OH
  • “The cost was reasonable the person who I talk to on the phone was very knowledgeable and pleasant scooter was delivered as promised in good condition”
    Dianna Borum
    Chicago, IL
  • “The chair is a blessing for us. The company was a joy to work with and the gentleman who installed it was a delight. This company was great to deal with from beginning to end”
    Rachel Folk
    Hilliard, OH
  • “Service made it convenient to travel without the worry of transporting a motorized chair”
    Judy Johnson
    Kinston, NC
  • “The service has always been excellent. Everyone is kind and informative. Service personal keeps us informed of delays, if any. They explain any issues and keep us updated on any issues we should be watching out for. I would highly recommend 101 Mobility for you stair lift chair repairs. Thanks to everyone at 101 Mobility.”
    Shirley Boring
    Columbus, OH
  • “services is great, only needed to purchase a new key they had it in stock and I picked it up that day. I had some issues when removing this unit from the last property and we broke a couple parts, do you have the parts for purchase? the up/down button control with key that is on the main tower? it was broke during moving. Also the cover plate that goes over the fuse on the other side on the main tower?”
    Daron Pfeiffer
    Marion, OH
  • “Very professional and right on time.”
    Dale Chapman
    Canal Winchester, OH
  • “Great personal service and understanding of your specific needs. Bev goes above and beyond to help you with your needs. She knows the products.”
    Steve & Lesa Kuebler
    Hilliard, OH
  • “Prompt responsive professional services”
    Brenda Mougey
    Columbus, OH
  • “Very satisfied with ramp and installation. Job well done”
    Tim Kain
    Centerburg, OH
  • “The flexiablity in installation and removal.”
    William. French.
    Columbus, OH
  • “Product has worked for about 5 years and it had been 3 years since it was serviced. The service I receive from Mobility 101 is as outstanding and reliable as the product they service. I would recommend them anytime.”
    Deborah Wiseman
    Chillicothe, OH
  • “Great tape and easy to apply”
    Mary Ferdelman
    Kettering, OH
  • “Great customer service. Donald Wilcox great. Installer..... I think his name was Kevin was excellent. Beth dispatcher great. Really well run organization”
    Tom Grentzer
    Powell, OH
  • “The service person was very friendly and went out of his way to do extras.”
    Tom Barford
    Columbus, OH
  • “I was impressed with the quality of the product (a ramp). The installer, Kevin, put it together quickly and expertly. He took the time to explain various things and especially how to clear it of snow and ice in the winter and how to keep it clean the rest of the year. The price was reasonable and included installation.”
    Anne Bonowitz
    Columbus, OH
  • “Installers did a good job. They explained how to use equipment. We like the lift!”
    Tom Thompson
    Sunbury, OH
  • “Excellent work; friendly and on time.”
    Larry Peterson
    Columbus, OH
  • “They were prompt, courteous and went out of our way to schedule the work quickly since we were in a bind. Donald was great and Kevin did a great job.”
    Marianna Carpenter
    Columbus, OH
  • “Except sevice”
    Trevor Cox
    Columbus, OH
  • “They were very helpful in trying to find a solution for my lift solution.”
    Steve Caldwell
    Columbus, OH
  • “Service was great.”
    Nancy Davis
    Westerville, OH
  • “They did an amazing job making an unusual angled piece using decking materials, and it looks very professional Thanks very much!”
    Kate Erickson
    Grandview, OH
  • “Super friendly and prompt!”
    Sharon McDermott
    Powell, OH
  • “Perfect customer service. Completely committed to meeting my need. Suck responses and knowledgeable of products and needs for handicapped.”
    Violet R. Trickey
    Groveport, OH
  • “Helpful staff and employees. But the one issue I have with the set up is the chair doesn't come all the way up to landing and it does not look safe when getting on from the upstairs But everything looks correct.”
    Marlene Carter
    Dublin, OH
  • “Great travel scooter but more importantly the customer service was outstanding. I feel they went above and beyond to make sure we had everything in place while we were in town.”
    Vicki Harlow
    Peyton, CO
  • “Customer service”
    Cheryl Mills
    West Jefferson, OH
  • “Ramp was. Very helpful in transporting my wife from car to house while she was unable to walk Due to foot surgery. we used a knee walker to get up the ramp and it worked beautifully”
    Ray Kiersh
    Delaware, OH
  • “The Stairlift has worked wonderfully for us. We reported that a pipping sound has surfaced and your service person Josh came over in less than two hours. He inspected and told us the cause is in our fuse box being over loaded and the electrical system. He recommended an electrician who came out and fixed the situation. Now it is working like a dream again. Thanks Josh!”
    Don Schricker
    Dublin, OH
  • “A definite Tim. I was in a real bind. And they came through for me. Bev who answers the phone kept me informed. They were super great. Highly recommend.”
    Janis Jerome
    Hillsboro, OH
  • “Thanks for delivering to the hotel so that my sister could manuever thru the country living fair. The scooter worked very well and kept a charge. I would recomend to anyone that wouldneed one. Thank you again.”
    Carol S Craine
    Allen Park, MI
  • “The installation was done quickly and will highly recommend the company as well as the salesman that was very helpful.”
    Barbara Baileys
    Hilliard, OH
  • “Fast, friendly, courteous service.”
    Lucille Wymer
    Grove City, OH
  • “The representative measured stairs and by mid afternoon the Bruno Stair Lift was installed. All personnel were very helpful and courteous,”
    Ken Williams
    London, OH
  • “good service & 400 lb weight limit”
    Richard Bernard
    Pataskala, OH
  • “You were very quick to come out after our request & then followed up by doing t he installation which is a very good ramp. Thank you. Glenn Wedemeyer”
    Glenn Wedemeyer
    Grove City, OH
  • “courteous and professional service. commitment to promises.”
    Bernetta Ghist
    Nashville, NC
  • “The knowledge of the technician was excellent. Also, the office staff (Beth) has always been friendly and helpful.”
    Ralph Walton
    Columbus, OH
  • “Your services were excellent and the product was functional and good”
    Josephine B Brown
    Covington, GA
  • “Affords me the opportunity to safely leave my house Work was done timely.”
    J. R. Nicewarner
    Gahanna, OH
  • “You were fantastic from start to finish! Thank you!!”
    Kim Roschie
    Delaware, OH
  • “My experience with 101 MOBILITY has been great. The service has been great. I truly appreciate Beverly for her personal attention. Thank you, thank you!”
    Regina Miller
    Miami Gardens, FL
  • “101 Mobility by installing a Bruno stairlift has given my 90 year old parents a new lease on life. They are able to remain in their "home sweet home" executing their daily routines comfortably without the anxiousness of a new unknown. Thank you 101 Mobility and Bruno for this gift to my parents and their family Ed Dunaway Winter Garden, Florida”
    William Dunaway
    Columbus, OH
  • “Quality of the product was excellent and the customer service was one of the best experiences we've had with a company.”
    Cory Jackson
    Cambridge, OH
  • “Representatives were very responsive despite delivery issues outside their control. Their work was very professional.”
    Miriam Paulus..
    Sugar Creek Township, OH
  • “The scooter was fantastic. It was delivered on time and functioned great.”
    Carl Cox
    Knoxville, PA
  • “Recommended things we really needed that we did not know to ask for. Installation was done quickly after our request and done well.”
    Joe Simonet
    New Albany, OH
  • “I like everything about it. It has given me the ability to be independent and remain in my home. I am able to function on all levels of my home. I am happen that I chose 101 Mobility thus far. I am not happy about the warranties, however. I have spoken to Don Wilcox about this matter and am awaiting a solution. Marguerite Rooney”
    Marharta Rooney
    Clintonville, OH
  • “Very quick, professional, and personable.”
    Brian Lasher
    Galena, OH
  • “A local contact in person”
    George Bell
    Columbus, OH
  • “I would like to say that the technicians that have installed and serviced our lifts have been very professional, courteous and knowledgeable. In addition to that, they were punctual and friendly. This is the kind of service that we wish everyone was capable of providing.”
    Sherry Massucci
    Columbus, OH
  • “Quality products and good service.”
    Vanessa Flannery
    Columbus, OH
  • “Excellent value and excellent quality equipment and customer service.”
    Bruce Pope
    Columbus, OH
  • “Just love new scooter”
    Avonell Smith
    Hilliard, OH
  • “I like everything including product and custormer service”
    David Blanchard
    Columbus, OH
  • “the efffort they put forth to get it done.”
    Joahua Vance
    Hilliard, OH
  • “Fast and friendly”
    Frank Stefanelli
    Columbus, OH
  • “I really like our new wheelchair ramp. It was installed inside our garage to avoid bad weather. Although it was installed mainly for my husband's use, I have bad knees and have trouble negotiating steps. It was so nice to use the ramp to go outside and forgo the pain in my knees associated with using the steps.”
    Gretchen Sutterlin
    Gahanna, OH
  • “polite & helpful staff”
    John Mrofchak
    Columbus, OH
  • “Everyone I spoke with or worked with was so helpful.”
    Jan Lanier
    Westerville, OH
  • “Have not received the product yet or experienced service yet but the personal at the store were great. Let you know later about the rest.”
    Clayton Ross
    Columbus, OH
  • “Less wait time for parts 2 weeks.”
    Sarah Rito
    Johnstown, OH
  • “The equipment is great and easy to use. It was a quick install. It didn't talk too long to install, and the sales team wasn't too pushy and very knowledgeable. :)”
    Rosemary Crofton
    New Albany, OH
  • “They were the only company that would come out the same day and fix our son's chair lift, they were the only ones that had the parts in stock. Great people to work with, they even call ans said they were running a little late. Five star service”
    Dale Chapman
    Canal Winchester, OH
  • “Great customer service at a reasonable price!”
    Diana Yanko
    Grove City, OH
  • “It works just like it is suppose to. The installers were very helpful in answering my questions and professional in their installation.”
    Fred Holmes
    Nelsonville, OH
  • “Nice people, quick service, good equipment.”
    Donna Woker
    Westerville, OH
  • “I really liked the way Donald Wilcox treated us when we needed a ramp quickly so my husband could come home from his rehab facility. They were prompt and very professional.”
    Jane Moore
    Gahanna, OH
  • “We had multiple issues after the original installation and were most impressed by Felix who was very creative in fixing them. Before he left, he made sure my husband would be able to use the Bruno stair chair lift. Felix is an exemplary employee and deserves not only recognition but a bonus!!”
    Mary Black
    Rocky River, OH
  • “Great solution for home entry for my father who was confined to a wheelchair approximately 4 months and now using a walker. Also they were super easy to work with and very fast & efficient with the quote, solution and installation.”
    Fred Kossack
    Canton, OH
  • “Great service! Just a little slow.”
    Joan Stehlik Jack Stehlik
    Lakewood, OH
  • “You showed up on schedule. You had all the right materials snd did aprofessional and efficient installation.”
    Gary Bambam
    Cleveland, OH
  • “We were in a rush. My husband was coming home from the hospital and we needed a ramp fast. I came home from the hospital visiting and they had been there already measuring with the info in my mailbox. They had the ramp in and perfect, well before we needed it, fast service and very friendly helpful instillation workers. Explained everything to me! Thank you.”
    James Carver
    Parma, OH
  • “Very impressed that we were not charged for 2nd call because serviceman on 1st call did not do proper checks.”
    Katherine Phelan
    Cleveland Heights, OH
  • “I liked being able to actually see and use lift in the office and have options explained Diego installed and answered all my questions and made sure it worked for mom”
    Brenda Eschner
    Hilliard, OH
  • “The location”
    Theresa Hazlett
  • “Have had a need to rent a wheelchair ramp on two occasions, they were very helpful.”
    Michael Lewis
    Gahanna, OH
  • “Felix did a great job installing our system. Very , professional, friendly, and helpful”
    Stephen Koch
    Reynoldsburg, OH
  • “The employees with whom we had contact were very professional, personable, and knowledgeable.”
    Marilyn Stepro
    Gallion, OH
  • “Anthony was very professional and responsive. You just don't get people like that anymore.”
    Stuart Dennison
    New Albany, OH
  • “Attention to the needs of the disabled.”
    Joseph Phillips
    Pataskala, OH
  • “Due to an emergency I found it necessary to get a wheelchair ramp for my wife. The folks at 101Mobility had exactly what we needed and were very cooperative.”
    Michael Lewis
    Gahanna, OH
  • “Easy to use and seems very safe although it has on been in use for less than a week!!!”
    Gerald Payton
    Mt. Gilead, OH
  • “Good response time and installation.”
    Jamie Parman
    Columbus, OH
  • “The scooter works as advertized. The warranty is good.”
    Betty Patch
    Hilliard, OH
  • “Reasonable price. Installation was scheduled in a timely matter and well done. My only complaint is that on the bottom of my stairs I have a 4 inch platform step and on the top a 6 inch platform step to navigate from the seat to the second floor landing. It would have been really nice if you offered small ramps for those steps so it would be easy to use a walker to get onto the seat and off the seat.”
    Derrick DeVore
    Columbus, OH
  • “Fair”
    George + Dorothy Haney
    Circleville, OH
  • “This installers were great! The scheduling could use a little work. Very happy with our purchase.”
    Howard Broyles
    Newark, OH
  • “Rep was prompt and detailed in explaining the lift.”
    Dean Wisecarver
    columbus, OH
  • “They did a great job. Quick, professional, and affordable.”
    Erin McNeal
    Columbus, OH
  • “Quality product, easy to understand operation.”
    Zion Evangelical Lutheran Church
    Columbus, OH
  • “There were a few problems that got worked out in the end. Overall, everyone was nice and I enjoyed them being here. Very personable people.”
    Margaret Coldiron
    Grove City, OH
  • “They are always very responsive and courteous when they complete a job.”
    Sherry Massucci
    Columbus, OH
  • “Anthony explained the products very well. I felt the pricing was very fair. Since insurance doesn't pay for stair lifts He also told us that with a doctor's prescription we could get the tax waived which was helpful. Karl, the installer, explained about what to expect with the installation. He also demonstrated how to keep the track clean. He was friendly and courteous. Karl walker is through the entire operation process. We have only had our Bruno stair lift for a few days, but it has met our expectations and the company's promotions.”
    Vicki Sparks
    London, OH
  • “Very pleasant installation. Works good!”
    Fred & Teresa Downin
    Grove City, OH
  • “The staff is courteous, kind and responsive. Bev especially made me feel I had all her attention when I spoke with her. She was attentive and caring. She was helpful in identifying solutions to my problems.”
    Carol Wagner
    Westerville, OH
  • “Reasonable prices, good customer service and excellent work after installation.”
    Steven Dabney
    Columbus, OH
  • “101 responded to my service call almost immediately. I explained the need for the safety products and they were quick to get it installed.”
    Ernest Hutchins
    Columbus, OH
  • “Seems to be a good, quality stair lift. Don was pretty responsive to inquiries and messages. Only thing I think could be improved is communication from the main office as to when the install person would be arriving. I had to call 3 times before I got this.”
    Richard McCann
    Columbus, OH
  • “I was initially frustrated because we had an install date for 9/14, and then was told it could possibly be done on 9/10, and was assured I would be notified if the installers were coming on 9/10, and was not. The installers were wonderful. We had the unfortunate event of my mother falling while they were there, and I hadn't gotten there yet. They helped her up, and could not have handled the whole situation better. They were very kind and concerned about her. They also endured my frustration and were very understanding and accepting of my apologies once I had calmed down. They were extremely professional with reviewing the new stairlift and it's operation.”
    Erma Clem
    Columbus, OH
  • “Delivery and returns with ease. Speed regulator was very helpful. Would have been nice to have a hook on the back for my bag of conference information. The basket in front was to small. Thank you.”
    Shelby Straub
    Wheeling, WV
  • “Sturdy product installed efficiently”
    Patricia Pellerite
    Columbus, OH
  • “Your staff are friendly and knowledgeable. The products perform as promised, and you follow up to make sure everything functions properly.”
    John Matthews
    La Rue, OH
  • “The team members were helpful and responsive. communication with checking in when arriving and departing the site has room for improvement, along with the installation crew's attention to detail. We would consider using 101Mobility again.”
    Christine Chidester
    Columbus, OH
  • “The installation was handled well and the technician was very nice.”
    Douglas Mitchell
    Grove City, OH
  • “Overall good service”
    Paramount Church
    Bexley, OH
  • “The chairlift that we purchased seems to be of higher engineering quality than all other chairlifts that we looked at. However, the nylon rollers apparently are of substandard quality. To eliminate the banging noise that we experienced, the repairman and his supervisor could only think of one solution--to replace every roller! One nylon roller was clearly fractured. To have to pay $200 to have a repairman deal with a materials failure is excessive and unreasonable.”
    Thomas Berg
    Columbus, OH
  • “You did what you said you would do.”
    Carol Clark
    Upper Arlington, OH
  • “Quality products and very good customer service”
    Steve Lopez
    University Heights, OH
  • “I’m still waiting for my receipt.”
    Anthony & Pat Susi
    Dublin, OH
  • “I find communication lacking across the board. The first day meeting the sales rep he was over 30 minutes late yet did not contact me to let me know he was running behind. Emails and phone calls not returned throughout the process causing me to recontact the office multiple times. An estimate of 6 weeks wait was given when placing my order which turned out to be over two months wait with me calling for updates on tracking and being told someone would get back to me which they never did. An office worker telling me they couldn’t track a shipment after it shipped, and only after me questioning that fact and stating I found that hard to believe, was I told the person who could get that info was not there and they had no way into the system to check. Lack of communication even with payment information (I provided the required info on day of installation yet was contacted two weeks later being told I still owed the balance. Yet it was lack of communication among your own staff that created that issue! I left a voicemail with a supervisor 4 business days ago regarding some significant concerns regarding installation and have yet to hear back. So I would say improvements on communication would have made my experience much better!”
    Cindy Moore
    Hillard, OH
  • “Make sure our annual inspection is on the calendar so I don't have to call you once the state inspector shuts the lift down. Thanks”
    Ross County Court House
    Chillicothe, OH
  • “It took five weeks and several phone calls; plus, an email before anyone actually came out and then i was told it was only because there was a cancellation. So, better responsiveness would be good.”
    Len & Ellen Berglund
    Columbus, OH
  • “I would like to have the hand rails on my new deck to be designed like my previous deck that you removed. Hand rails on each side of the steps. The top of the rails shaped for better hand use. And the cedar shake shingles that were broken or removed should have been replaced. Now I have to find someone to complete the project.”
    Bill Welch
    Columbus, OH
  • “Service fee seems a bit much. Tech sent was outstanding.”
    Jack Cowan
    Upper Arlington, OH
  • “Took a couple of times of scheduling to have technician arrive. According to the state inspector the technician was to leave me a copy of the state form for the inspection. Because this wasn't done the inspector didn't pass the inspection. He said there is to be a copy of the inspection on the premises when he inspects. They allowed me to email them a copy of the inspection sheet once we received it. Other than that the technician was very professional and did a great job!”
    Delaware Church of Christ
    Delaware, OH
  • “You did a good job 👍 thank you 😊”
    Damian Jones
    Columbus, OH
  • “I was asked to help our senior pastor purchase a wheel chair ramp for his home. As a retired Architect I tend to be rather detail oriented. After reviewing Anthony's proposal it appeared that the length of the ramp quoted was too long to allow for a landing at the end of the walk. I talked with Tyler soon after I noticed the glitch and we agreed to shorten the ramp by 12". Other than the correction to the length of the ramp, your company was a pleasure to work with. Heidi and Tyler were very helpful and the ramp installation went quickly and on time. The owner is very happy with his new ramp. Greg Touchman - Project Coordinator”
    Danny Meyer
    Sunbury, OH
  • “The Harmar stair lift could have been installed and checked to insure that it did not require service 4 times within 10 days of ownership.”
    Susan Hershberger
    Worthington, OH
  • “Friendlier response from office staff. Also more responsive!”
    Joe Murtha
    Logan, OH
  • “I had asked for a call before your team went to my elderly father’s house. They never called and my father who is concerned about catching coronavirus was left to fend for himself”
    Thomas McCrystal
    Upper Arlington, OH
  • “Wish we could have gotten the reinstall done sooner., but I liked that they called me and let me know there was a cancellation and tried to schedule me.”
    Steven Dabney
    Columbus, OH
  • “Not a thing, except maybe include a free vacation to Bermuda for 3 weeks, lol ;) Installation was quick and smooth, price was excellent, no issues since. I am confident I will have a great service experience in the future. Thanks much!”
    Ray Williford
    Columbus, OH
  • “Nothing”
    Jeanna Likins
    Columbus, OH
  • “All of my encounters with 101 Mobility have been good. I have referred in the past for scooter lifts. I am not sure however of all services you are able to provide and the service areas you cover”
    Beverly Rine
    Mt Vernon, OH
  • “Better communication with sales rep.”
    Debbie Blamer
    Newark, OH
  • “At $150 a service call , I'll shop around before I call you again.”
    Dan Wisniewski
    Columbus, OH
  • “I was only in to buy a Harmar part . I have no idea what else is offered by this company.”
    Dan Wisniewski
    Columbus, OH
  • “It took a long time for the service man to come, 11 months. When he arrived he fixed the long-term problem quickly.”
    Jim Mitchell
    Dublin, OH
  • “The service when they came out was awesome, the guy was super nice and explained everything. However the scheduling was a nightmare. I called to schedule they said they would call me the next week to tell me a day and time when they knew their schedule and it was 5 months later and they finally called back asking if we still needed them, they called and said they would call me back again with a day and time and they did but the day they scheduled we got hit with snow and ice so they called and said they wouldn't be here that day, said they would come out the following Monday, no call no show and then randomly showed up 3 days later without letting us know.”
    Grove City Psychological Services
    Grove City, OH
  • “I appreciate one of your employees (can't recall the name right now) was willing to meet with me on a Saturday to review your products. We had a nice conversation about college football afterwards. He was thorough and took me back to the warehouse. He made me fell comfortable. I had an install appointment for 3:00 pm and received a call at 3:02 pm that the installer would not be able to make the appointment. The installer was working out of town. Their was ample time, because the installer was 'out of town' to notify me prior to the appointment time, instead of after. I had already taken time off work and was home. The installer would have known at least an hour before my appointment that he would be unable to make the appointed time. He indicated that he would not have arrived until sometime between 7-8 pm. Thus, it would seem I could have continued to work and rescheduled. Also, I believe every customer should get a written warranty as confirmation prior to or at least at the time of install., irrespective of whether the unit if new or used. The warranty was/is extremely important to me as the stairlift is not for my personal use, but my mom's and it is something that will not be used as often as most would. It is an expense I have incurred to make my mom comfortable when she comes to visit. If it was something that would be used daily, the expense would seem more "worth it." I asked for a written warranty several times, but did not receive it until after the purchase through an email request. The one I initially received was not what was expressed to me, nor was the warranty I did eventually receive. My notes, and my recollection indicate that I was promised a one year warranty. I received six months...the 3 months was totally unacceptable. I would not have made the purchase with only a three month warranty. I was not going to comment on my experience, but when I received the second request, I am commenting so that you can evaluate if there are improvements that can be made and also to acknowledge that there were "positives" as well. I would want to know if I was running a business.”
    Roxanne Price
    Worthington, OH
  • “Even though the installer was very curious and knowledgeable I was told he knew exactly where everything was to be installed by the pictures that were taken by the salesman. When the installer got there he was basically asking my elderly parents where everything was suppose to go? I was there for the initial consultation but not for the install. When I was told about the confusion over where things went it made me a little nervous about how things would go.”
    Tom Bucher
    New Albany, OH
  • “Responded in a timely manner to a request for service.”
    Debbie Blamer
    Newark, OH
  • “Come on time on the day scheduled Use a blanket on the area worked so my floor would mot get scratched Install correcly 1st time so you do not have to make adjustments”
    Jack Middendorf
    Grove City, OH
  • “Mostly my experience has been great. On my last order I was unaware that installation was not included on the quote until it was time for shipment. This was a much smaller project that my first order and installation seemed to be just understood on the first project so I mistakenly assumed installation would be part of the second project. I just think that it should have been made clear that we would be receiving the product from a transportation company and it not be delivered by the installers because there were not going to be any installers! The shipping and installation or the lack of were never discussed. Just would have felt better and would have been helpful to understand all that up front. I do love your products despite this little glitch.”
    Ross County Court House
    Chillicothe, OH
  • “When I wanted to speak to Kayla,the receptionist who accepted my scooter for repair,she ,I was told the is with another customer. W rong-she was no longer with the customer., I was also told,Iwould be called back the same day. I was not. I called back the next day.the same story.There was only the same man who knew nothing about my scooter and claimed he wasn in Virginia.HIS name was ROB. HE said I would be called back the same day. I was not called back.I called back the third day,on11/13/19 at 6 14-364-4490,this is the number I have always called when I called bevor. An answering machine answered :NO LONGER IN SERVICE,ACCEPTING NO CALLS !!!! I CALLED THE POLICE FOR HELP ! HE RECEIVED AN ANSWER ON AN OTHER NUMBER. I WAS IN PANIK. I HAD NO RECEIPT FOR THE SCOOTER I HAD LEFT THERE.. EVEN THOUGH I SAID TO KAYLA THERE WAS NO RUSH,THERE IT WAS NOW 8 .DAYS LATER. 4 PREVIOUS COMPANIES HAVE ALWAYS INSTALLED THE BATTERIES WHILE I WAITED. I FINALLY WAS ABLE TO PICK UP THE SCOOTER IN THE EVENING AFTER I DECIDED TO PICK UP MY SCOOTER UNREPAIRD,WITH HELP OF THE POLICE MAN, IF NECESSARY.I RECEIVED A $450.00 DISCOUNT FOR MY TROUBLE. THANK YOU ! YOU BE THE JUDGE !!”
    Anneliese Fedderson
    Hilliard, OH
  • “Everything fined, but concrete contract dumped old concrete onto property and I had to call to have it removed. It was and done satisfactorily”
    Don Strasser
    Orient, OH
  • “You needed to send out a more experienced person or at least included someone who had experience working on Suitcase Ramps and thresholds along with the first installer. The first installer you sent was a good kid. However, he end up cutting some pieces of the thresholds we purchase unnecessarily. The threshold at the entrance from the garage is really dangerously to short. The second installer was better, however, he ended up gluing so many pieces of the thresholds together I am concerned that they will work at all. I felt, that the second installer should have recommended that the threshold at the garage entrance threshold be replaced. I view this as a lack of pride in doing a quality job.”
    Robert Payne
    Westerville, OH
  • “Lower rental prices”
    Mike Forman
    Reynoldburg, OH
  • “no complaints about service but quality of the lift you sold me for a lot money has been disappointing . too many service calls .”
    Larry Yinger
    Commercial Point, OH
  • “We’re not finished yet we determining if this equipment will work. One electric wheelchair we tried on the lift didn’t fit. We may have a big problem. It is likely that electric chair inside our home which is being traded out for a better chair won’t fit ilon the lift and we won’t have a way to get either chair in or out. I will call Anthony this week”
    Jacobe Henry
    Westerville, OH
  • “Just received lift chair so don’t have much feedback. The install was great!”
    Val Turner
    Gahanna, OH
  • “Well, everything on the installation was great. I think I was way over charged for the suitcase ramp. I was told it was $50 to rent per month or I could buy it for $400. The one the brought was pretty beat up. So Anthony say he would sell it to me for $200. I agreed, went inside and looked it up on Amazon. I could have bought a brand new one for around $200. That really disappointed me.”
    Pamela Danko
    Westerville, OH
  • “1.Lack of communication regarding scheduling of both Concrete Pad and Elevator lift. 2.Proposal was priced with 5 x 8 concrete pad and actual concrete pad was 5 x 5. I paid full amount on the day the elevator was installed and called the office to ask about the difference and see if an adjustment would be made. I still have not heard back with a definitive answer. On the plus side, the elevator IS INSTALLED and FUNCTIONING and the technician did a great job of completing the install and providing an overview for the operation of it.”
    Mr. Rene Wachs
    Westerville, OH
  • “Safety gate on elevator lift not closing properly - operational factor for a person in a power chair. Steps were not installed to code (Rise - 3 stairs were 7", top step 4") - tripping factor, handrail had splinters. Should have installed two handrails/sanded smooth. No balusters? Why was there not enough time to do it right, but plenty of time to do it over? This is in the process of being fixed, hopefully satisfactorily. Feel Free to contact me: 740-877-7970 Craig Washka”
    Craig Washka
    Granville, OH
  • “The scurity screen door wouldn't close with the way the ramp attached to the house. So they took off part of the door that caused a problem. They didn't offer any type of fix to correct. When the guy came and measured he should have accounted for the joining strip. Or they should have told us before beginning the work.”
    Careita Browder
    Columbus, OH
  • “Timeliness and responsiveness was not good. I actually had to put an employee on this to hassle you guys to get timelines and completion dates from you. It also took forever, based on times you gave us. At one point you told us you were getting it done, we didn't hear from you and then we called a week or so later and you acted like you had forgotten, then it took the original time you stated it would after the delay.”
    Be Ministries Church
    Marion, OH
  • “I was supposed to receive via email copies of all the forms I signed on the installers ipad. I have not received them as yet. Would be nice to get what I was told.”
    Brandy Ward
    Columbus, OH
  • “Technicians are great! The office is awful as far as scheduling and follow up. Not good if you actually need to get upstairs in the next two weeks.”
    Gail Price
    Gahanna, OH
  • “I have Pride chairs, when I called I wanted a Pride chair and was told you sell Pride chairs. Salesman came recommended another chair, did not have Pride information said the other brand better waranty, said I would LOVE it, not so. Only showed me the other brand. I fell for it! Still not happy with the chair, not what I asked for, giving it a try but not comfortable and not the quality I had with pride. I have to sleep in the chair sometimes and the head rest is not helpful to relax. I believe being honest, and this is how I feel, at this point I would not recommend your company. I feel the Salesman should have showed me both chairs and pricing on both which he did not do. This is a big investment for a senior on a fixed income, we should be happy with our purchase. Not the Case”
    Maria True
    Columbus, OH
  • “$350.00 for a five day scooter rental with delivery is absolutely outrageous. You need to adjust your rates. I didn't rate you lower only because your staff was nice.”
    Seymore Vann
    Lake Butler, FL
  • “I don't make many referrals.”
    John Hickey
    Columbus, OH
  • “I WAS MISLEAD ON THE PRICE OF THE RAMP. I WAS TOLD ONE PRICE BUT I CAME TO FIND OUT THAT WAS THE REPLACEMENT COST IF I RENTED THE UNIT. WHEN I ASKED TO PURCHASE THE UNIT I WAS TOLD THE PRICE WAS SEVERAL HUNDRED DOLLARS MORE. THE PURCHASE COST WAS NEVER MENTIONED WHEN I FIRST INQUIRED ABOUT THE UNIT. VERY MISLEADING.”
    Earl Roeger
    Lewis Center, OH
  • “WE WERE LOOKING TO BUY THE CHAIR AND ASKED IF WE COULD USE SOME OF THE RENTAL TOWARDS THE PURCHASE, ON ONE EVER GOT BACK TO US.”
    Martin Roberts
    Mentor, OH
  • “I am a little disappointed in the length of the second rail put in for my chair lift. I believe it should have gone a little bit higher up as now I have to use the swivel seat which I didn't have to with my first one. Since it beeps while I am getting on it in the mornings before others have to get up, it is very annoying. Also now my first chair lift has developed a noise that sounds like something needs to be adjusted.”
    Catherine Liberati
    Grove City, OH
  • “Our house guest ended up leaving for home due to illness. We rented for a month and you wouldn't pro rate it. Disappointed in your Customer Service.”
    Susan Miller
    Newark, OH
  • “Very poor communication. I've requested information by phone and email and have received very little, if any, response. Work on the porch is not sealed from the elements and the "finish work" is shoddy. Bathroom work was to start in November but has not been scheduled yet. I'd like to see the plans as I have concerns. Good point: personnel is friendly Thank you, Brett Wilson”
    Anthony Wade
    Whitehall, OH
  • “Customer service isn't very good. She hasn't tried to take care of the supplies I need . Its been 2 months and nothing. I'll be using another company”
    Louanne Davis
    Cardington, OH
  • “Several things were not done”
    Denise Bailey
    Mt Gilead, OH
  • “I recieve no reply from your columbus office.”
    Jacob Jarvis
    Delaware, OH
  • “Three wheeler had a full charge when picked up. Didn't use until the next day - it ran great for about 15 minutes then it wouldn't go. Kept stopping - tried everything to get it to go including taking out the key and putting it back in. My husband put it in neutral and tried to push me. It would randomly start working and show 3 green lights. Then it would just stop! It made for a frustrating time especially for my grandchildren who don't have alot of patience.”
    Bevery Croy
  • “My stairlift was not installed properly in the first place. We got the most expensive and best rated Bruno curved elite stairlift installed and the remote control is not working from the moment they installed. Within a week left arm of the chair is not being able to be uplifted and that is blocking my stairs and going up and down is a problem for rest of the family. It has been almost a month and no one has come to fix it. They did call and say that they have ordered a part which fixes the remote sensor. And I did get a reply email saying you are in line to get things fixed. But I was not expecting this from this stairlift and in general from this company. I had better hope and am still waiting for these 2 problems to get resolved. Someone has to take action in right direction and soon. They should realize that this is causing a lot of inconvenience to their customer. Thanks”
    Aditi Kashyap
    Reynoldsburg, OH
  • “Would not ever recommend this company. The staff and manager are rude and unprofessional. The whole process was disorganized. Never received any follow up to issues.”
    James Davis
    Columbus, OH
  • “I am still waiting to get my power chair repaired.”
    Jonathan Weaver
    Circleville, OH
  • “Your customer service leaves a lot to be desired. I called for our yearly inspection, was told someone would call back. Waited a week and had to call back again. This is not the first time I have called and was told someone would call and did not hear from anyone. Everyone appears disorganized.”
    Seiu #1199
    Columbus, OH
  • “Have no access to time used each month though I pay an auto bill every month. Do not know what is covered and though followed your instructions can find nothing re the service on my iPad. Have one active iPad and anther that is locked and thus not in use at all. Don't travel so do not know if the 70$/month that i am paying is doing anything for me. Simply no control, no choices, no ability to tell if the charge is of any value to me or is simply$70. wasted each month.”
    Kay Grant
    Clintonville, OH
  • “No chance. We called to get a project set up for a customer of ours and your rep cut us out behind our back. Now we will be locking you out from getting any future referrals and actively leave reviews stating this”
    David Rife
    Delaware, OH
  • “2 appointments that took a long time to schedule. 1st service call the wrong part was ordered. Had to wait 2 weeks to return to find out that the part ordered was not the problem. 2nd service call ended with the chair lift still not functioning properly Cost me $150.00 and the chair lift is no better than when I started!!! Service people are very nice. The information they received from their service dept. was incorrect”
    Joe Frankart
    Pickerington, OH
  • “Well you could send somebody out to see how satisfied I was or dissatisfied I was and I surely wouldn’t recommend your company to anyone I don’t appreciate waiting a week to have someone come look at the issue I’m having with the chairlift”
    Helene Glenn
    Grove City, OH
  • “Service is not affordable and the repair do not last a year. Foe seniors it should be affordable being on a fixed income and disabled.”
    Peter D. Brown
    Cleveland, OH