101 Mobility of Knoxville Reviews

“101 Mobility helped in a situation where another branch simply refused to follow through on a request. 101 Mobility had done a job/install for us previously, and because of their service this time, and the first, I won’t use any other company in the future. They need to give the other branch/location a few tips on what customer service actually is. Thank You again to everyone there. A special Thank You to Johnathan for going the extra mile to… help out in what was a very limited time to get the task completed for me.”Read MoreRead Less

“Just had a Stiltz home elevator installed by 101 in our home. The effort was incredible and seamless. 101 from presurvey to final training and turnover was just awesome. Their step by step hand holding and on site guidance to our contractors was flawless. I can not give them a higher recommendation. Look no further than 101 they are simply the best!”

“Very professional and very pleased with product and installation.”

“We were very pleased with the installation process, and the resulting stair lift has made entering or leaving our home much safer. Yep”

“⭐ ⭐ ⭐ ⭐ ⭐ Excellent experience with 101 Mobility of Knoxville. After another company canceled our appointment and failed to follow up, we contacted 101 Mobility and they were able to schedule a same-day estimate, which was a huge relief. The representative arrived on time, professionally dressed, and was extremely friendly and knowledgeable. He took the time to carefully evaluate the staircase, explain the stairlift options, and… answer every question clearly without any pressure. The whole process felt organized, respectful, and professional from start to finish. This is exactly how a well-run business should operate—responsive, punctual, and focused on helping the customer make an informed decision. Highly recommend 101 Mobility to anyone looking for reliable accessibility solutions.”Read MoreRead Less

“When I had an issue with my chairlift, they kept at it until they fixed the problem and now it runs just like new thank you Michael and I want your people to know that I’m very very satisfied. Great customer service.”

“Chris from 101 came out very promptly with a quote for a chairlift. Afterwards a date was set for installation of the lift. Brandt arrived as scheduled and in about 3 hours had us up and running. Very professional and pleasant to work with. Both of these gentleman are a credit to Mobility 101. If you need products they provide you can’t go wrong choosing them to help.”

“Michael did an outstanding job installing the ramp. He was professional and very friendly. He worked steadily and had it up in just a couple of hours. I’m very happy with him and the company and enthusiastically recommend them!”

“We have had our stair chair lift since 10/2024 after my husband heart attack Recently 101 had come out twice…always Professional…personal and efficiently. I can’t begin to say we as a family are so satisfied with the service we get from this great COMPANY. Thank you”

“Very pleased . Sales rep and service technicians were just great. Stairlift is impressive. Overall a great experience.”

“The technician was friendly, professional and efficient. He took time to explain the situation and choices to resolve the problem.”

“Johnathan & Brandt are very knowledgeable & very pleasant. Took the time to explained everything in detail until I was fullly knowledgeable about the usage. And they encouraged us to call for anything. I enjoyed this visit. This step system was installed in a very timely manner. Recommend their services. Superb!!!”

“The technician was courteous and took extra time servicing our stairlifts. He educated us on the importance of annual maintenance and explained the cleaning process. I highly recommend 101 Mobility.”

“Jonathan was professional and had a lot of experience. He explained what he was doing at all times. He demonstrated the product throughly. Thank you for the installations. We will be a lot more mobile.”

“I reached out to Martin, a consultant and project manager, and from the first meeting, I felt like he was there to help me! He helped me install a mechanical lift that had some challenging parts to it. Martin and his team were efficient, affordable, and resourceful in problem-solving for me. I could not recommend Martin and this company more.”

“Excellent communication. Clean and neat job site. Friendly team members. Whole process was pleasant with limited intrusion of normal household activities.”

“Timely and professional. Set up 12 month follow up checks”

“The person that visited us for service was kind, understanding, and respectful.”

“Great company and employees. Johnathan Reid and associate installed a stair lift today in our home. They did a great job and then instructed us on how to use it correctly. Thanks!!”